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Reviews of Maison FL

4 out of 5
Maison FL
6 Rue De La Tour, Paris, Paris

Reviews

9.0

Wonderful

Rating 10 - Excellent. 177 out of 310 reviews" "
Rating 8 - Good. 107 out of 310 reviews" "
Rating 6 - Okay. 12 out of 310 reviews" "
Rating 4 - Poor. 3 out of 310 reviews" "
Rating 2 - Terrible. 11 out of 310 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Claretta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was traveling solo, I felt safe and would definitely recommend this hotel.
Stayed 5 nights in Aug 2022

10/10 Excellent

franca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jul 2022

10/10 Excellent

Cheristena

Liked: Staff & service, amenities, property conditions & facilities
I look forward to staying there again.
Stayed 6 nights in Sep 2021

10/10 Excellent

Megan

Business traveller, Travelled with group
Liked: Property conditions & facilities, room comfort
Love this place! Amazing location and clean
Great service and amazing location! This was my first time in Paris and I was traveling solo and they were incredibly accommodating. The lady at the front desk even walked my heavy bags all the way to the cab that she called for me to take to the airport! I would definitely stay here again and I highly recommend this place.
Stayed 2 nights in Jul 2022

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the value, would stay here again.
Wonderful hotel, the staff were all very friendly, very helpful, very professional, service was great, rooms very clean and food was great, close to the metro and many cafes and shops next to the hotel, as well. Having a balcony was also a big plus.
Stayed 7 nights in May 2022

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and well-appointed suite on the top floor. Fabulous Eiffel Tower view. Walkable and close to train stop.
Stayed 2 nights in Apr 2022

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel muy bonito, maravillosa vista y ubicación. Personal muy amable, puedes comprar ahí tus boletos para museos y atracciones
Stayed 5 nights in Mar 2022

8/10 Good

Hambali

Liked: Cleanliness
Shower door was removed !
Location was very good, 15 mins from Eiffel Tower and Torcadero, Pharmacy is right in the corner for covid test. checked in was good, he gave me a room right away even before 3 pm, room was clean, carpet is very old and need to be replace in the room and in the hall way, my shower glass door was removed, guess it was broken? Room no.14 so when I showered water splashes everywhere in that tiny bathroom, didnt bother to asked for another room since I was there only for 2 nights and was out all day came back at night but when I mentioned to the FD agent when I checked out he said they have no idea that room no 14 has no glass door in the shower. The second day housekeepng cleanned the room and did not bother to supply me with more liquid soaps either so Comparing to other Hotels I stayed the service in this hotel was not too good, hopefully they will look at that...love the location but I will not come back to this hotel, attention to details are not too good.
No shower door!
Stayed 2 nights in Dec 2021

8/10 Good

Michel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
The worst receptionist ever
I have traveled worldwide from 5-star giants like Watergate to small hostels in Eastern Europe and have never encountered with worse reception administrator than in this hotel. The lady hiding her name badge from me was so barbaric that she couldn't hold 10 seconds of conversation without interrupting (with no other guests). Overall, she interrupted me about 20 times. Not only was she unable to listen without talking, but she was also randomly starting talking to other people when I was talking to her, blatantly not responding to my direct questions keeping silent, etc. In addition, she took, refused to return it immediately, and then photocopied my debit card without my permission, referring to her manager's instructions and saying that she would be fired if she didn't follow them. I said that I didn't give her authorization to photocopy my debit card then she (as always, interrupting) laughed at me and claimed that she didn't need my authorization for that. Finally, she called her manager, and the manager approved the destruction of the paper copy of my debit card image. I don't know which lawless jungle she thinks she is in and how they hired her, but that was the worst check-in experience in my life. The following day, I suppose, the manager checked me out. She was more civic, able to listen, but also passive-aggressive. This is a parody of 4 stars hotel service. P.S. They had a leaking shower and no door to the shower cabin.
Stayed 1 night in Nov 2021
Response from Lucie on 11 Nov 2021
Dear Guest, Thank you for your review about your stay at Maison FL. We are sorry to hear your disappointment. But even if you have posted an anonym review I could find your booking. You have booked a single classic room and you have prepaid your room. As it is well explained on your booking confirmation the credit card has to be presented at the check-in with your passport or ID card in order for us to identify you and check the validity of the booking. The receptionnist followed the check-in process with you as she would have done with any other guests. Yes we do a copy of the credit card and yes we do a copy of the ID card and after you said that you did not want to do it she called me to see if she could delete the copy which I answered yes. She did not kept your credit card and ID on hostage she gave it back to you right after she deleted the copy. Regarding the shower, there is no door indeed because it is broken and left for reparation and the leak you should have contacted the front desk to advise us a technician would have come to fix it but you never called. We remain at your disposal for any further information that you may have. Yours sincerely, Lucie Executive manager

10/10 Excellent

EMMANUEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply very good stay, familial welcoming
Stayed 5 nights in Aug 2021
Response from La réception on 7 Sept 2021
Dear Emmanuel, We thank you very much for your comment. Looking forward to welcoming you pretty soon, Best Regards Chantal

10/10 Excellent

RITA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT SPOT! HANDY TO EVERYTHING
The staff are very helpful. Rooms very clean. Beds super comfy. But the location is the best. Next door is a hair salon, womens and across the road is one for mens. A fabulous restaurant called La Passy with wonderful staff and delicious food. A laundromat, lime scooters, chemist, a plaza, everything within walking distance, and only 10 mins walk to see the Eiffel tower.
Stayed 6 nights in Jul 2021
Response from The Front Desk on 16 Aug 2021
Dear Mrs Rita, We are delighted that you are satisfied with our hotel service and surroundings. We really appreciate your comments and look forward to welcoming you back in the near future. Have a wonderful day. Kind regards, The Front Desk

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Front desk ladies were fantastic made our stay worth booking. Provided each and every information from maps, roads navigation, metro, to booking tours. We loved staying there, will recommend to others and hopefully will stay there again. We love them and their hospitality.
Stayed 6 nights in Feb 2020

10/10 Excellent

Christie, Georgia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2020

2/10 Terrible

Verified traveller

Business traveller, Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really really bad service.
They don’t care about guests no matter what special circumstances happened to you trip. Like flight got cancel or delay due to reasons that no body could control . They won’t try to help, not flexible, . All they care about is your money. I booked at the other hotel with non refundable rate as well but they were nice enough to help change my check in date when unexpected things happened. But this hotel. All they keep saying to you is your booking is non refundable. Hotel.com also reached out to them for me. But nothing works. I paid couple hundred dollar for one night and all I get is the chance to write a honest review to warn all travellers out there!!! Stay away from this hotel. I guess they think one negative comment or review won’t hurt them. But fact is, it takes years to build up good reputation and ruin it in one mistake. I hope they will learned and make things right
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing little boutique hotel with all the amenities of a huge resort. We had a beautiful room, comfortable bed and bedding and a quaint little terrace over looking the city. We will definitely stay here again! The staff was so friendly and helpful as well!
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2019

10/10 Excellent

Dino

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

IndiraSamuel, Edmonton, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay at this hotel. Excellent location, approximately 7 minute walk to the Eiffel Tower, good bars & restaurants close by. Property was clean, hotel room excellent size, we booked the deluxe double. Cleanliness was very good, they forgot to leave us towels one day & when we called, they were there within minutes. Provided us with iron n/c, complimentary water bottles on the first few days. If you are planning a trip to Paris....... stay here!!!!
Stayed 5 nights in Sep 2019
Response from chantal - on 1 Oct 2019
Good morning We thank you very much for your lovely comment. We are pleased you enjoyed your stay with us. Looking forward to welcoming you in the near future at the hotel. May we kindly ask you to post as well this review on Trip Advisor ? Many thanks in advance, Chantal

10/10 Excellent

Philip, Miami, FL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT LOCATION .... FRIENDLY & HELPFUL STAFF ....
Stayed 4 nights in Sep 2019

10/10 Excellent

Nadia

Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, family of 5 stayed couple nights in Paris, very luxurious and comfortable rooms.
Stayed 2 nights in Aug 2019

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

Ramesh R

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The property appeared to be upgraded but done very inexpensively. The sink fell off the wall.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would recommend this property to anyone looking to visit Paris. Our expectations were exceeded every single day. Maison FL takes care of even the smallest detail to take the guest feel well taken care of and the effort really went a long way.
Stayed 3 nights in Jun 2019

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay! Beautiful hotel, nice area, close walk to Eiffel Tower and Trocadéro. Close to a metro stop.
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, clean rooms great beds. The staff was excellent, very helpful. They don't have a real concierge for detailed advice, but staff will make reservations and help with simple questions. Didn't do the breakfast it is over priced for what you get. The location is a reasonable walk to the Effiel Tower but not much else. So it is not very convenient to many of the other tourist attractions and some of the better restuarants. On the other hand it is quiet and calm and close to metro so it all depends on what you like.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

10/10 Excellent

Jacquy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Priyanka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, cosy stay
Stay was good! Rooms were nice and cosy. Very nice location, walking distance to Eiffel Negative- breakfast could have been better as not much options available.
Stayed 4 nights in May 2019

10/10 Excellent

Giao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with great location!
Several days before the day we checked in, we received an email from the hotel Director Cecile about anything we would like to request about the rooms, or any recommendations we would like about the area. So I asked if there was a possibility that we could be accomodated for room with a view. And more than what we could imagine, they accomodated us with a corner room (quiet and more spacious), and a balcony with great views of the streets!! Super thankful for giving us this awesome room, Cecile!! Bed was super comfortable, beautiful restroom with lots of gold decorations, shower was strong and relaxing, and very clean room. They even have a FREE cellphone for us with internet so that we can use for GPS and google! What a great deal! We would definitely stay here again!
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, a 10 minute walk from Trocadero and directly off the Bir Bakim bridge
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the Art Deco feel and the location so close to Eiffel Tower and Trocadero
Stayed 2 nights in May 2019

8/10 Good

Kendra

Liked: Cleanliness, staff & service, room comfort
Review of M.FL
I would label this a 3.5 star hotel. There are blinds to the bathroom and they were broke, I had to use tissue paper to close one of the gaps in the blinds for privacy. There was no bath mat for the tub, I actually fell in and experienced a few bruises. The bathtub must've also had a clogged drain, because we took showers and our feet would be sitting in a puddle of water. There was a smell when the a/c was turned off. When we tried to contact the front desk after 1800 or as late as 2100, there was no answer by phone and there was never anyone at the desk when we came by. The restaurant hours were not posted anywhere. The area was kind of limited on food choices and market needs. Our view of the city was not great. You will have to request an iron, they will not be in the room automatically. So 3 stars definitely. However, I'll give it kudos for providing a mobile phone for usage around the city. It came in handy when trying to navigate the metro stations and making calls. The only suggestion is to supply a battery extender because we struggled to make the phone last an entire day without it dying off. It was close to the Eiffel tower. The staff was friendly and nice.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel in a great location 10 min walk to the Eiffel Tower also local shops and restaurants were mins away. Staff were very helpful and friendly always attentive. I would definitely recommend this Hotel as it ticks all the boxes.
Stayed 2 nights in Apr 2019

10/10 Excellent

jigs

Liked: Cleanliness, staff & service
The front desk lady , chauntal was very helpful. She guided me for Paris with maps and eveything. Very helpful. Room was super clean and comfortable.
Stayed 1 night in Apr 2019

10/10 Excellent

Thip

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very clean and comfortable room.
Stayed 7 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
It was totally amazing!
Stayed 2 nights in Apr 2019

8/10 Good

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing only problem is the rooms did not have wash cloths or pressing iron for guess
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Stayed 8 nights in Mar 2019