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Reviews of Le Royal Monceau - Raffles Paris

5 out of 5
Le Royal Monceau - Raffles Paris
37 Avenue Hoche, Paris, Paris

Reviews

9.4

Exceptional

Rating 10 - Excellent. 85 out of 109 reviews" "
Rating 8 - Good. 14 out of 109 reviews" "
Rating 6 - Okay. 6 out of 109 reviews" "
Rating 4 - Poor. 2 out of 109 reviews" "
Rating 2 - Terrible. 2 out of 109 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Thierry

Stayed 1 night in Dec 2023
Response from Le Royal Monceau - Raffles Paris on 16 Jan 2024
Cher Client,Un grand merci pour votre visite ainsi que votre note. Vos impressions nous sont très précieuses et nous les apprécions au plus haut point. En espérant vous accueillir à nouveau très prochainement, nous vous souhaitons une excellente journée.Cordialement,L'équipe du Royal Monceau - Raffles Paris.

10/10 Excellent

Smaill

Stayed 2 nights in Jul 2023
Response from Le Royal Monceau – Raffles Paris on 25 Jul 2023
Dear Guest, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau - Raffles Paris. We were honored to welcome you and we look forward to your next visit!With kindest regards, Le Royal Monceau - Raffles Paris' team.

10/10 Excellent

Jason

Stayed 11 nights in Mar 2023
Response from Le Royal Monceau – Raffles Paris on 25 Jul 2023
Cher Jason, Un grand merci pour cette note élogieuse suite à votre visite au Royal Monceau - Raffles Paris. Nous sommes ravis d’apprendre que votre expérience ait été à la hauteur de vos attentes et j’espère que nous aurons le plaisir de vous accueillir de nouveau au sein du plus parisien des Palaces ! Sincèrement, L’équipe du Royal Monceau – Raffles Paris.

10/10 Excellent

AI

Stayed 1 night in Mar 2023
Response from Le Royal Monceau - Raffles Paris Team on 14 Mar 2023
Dear Mr Al, We are sincerely grateful for your rating following your recent visit to Le Royal Monceau - Raffles Paris. We all look forward to welcoming you back very soon. Best regards, Le Royal Monceau - Raffles Paris Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel in the heart of paris
It was fantastic! The staff were super friendly and they communicated through what’s app for all of our needs which made it super easy. The hotel was clean and very comfortable. They even upgraded us to a bigger room which was very kind of them. We will surely come back very soon.
Stayed 2 nights in Dec 2022
Response from Le Royal Monceau - Raffles Paris Team on 6 Jan 2023
Dearest Guest, Your recognition is the best reward for our dedicated teams and we are most grateful for your gracious rating following your recent visit.We all look forward to welcoming you back very soon. Best regards, Le Royal Monceau - Raffles Paris team

6/10 Okay

Adam

Business traveller
Liked: Room comfort
Just okay
Weird service didnt refill minibar before my star and had to argue for charges, room smelled a bit like seage, rugs old, gym not open early enough, 62 eur breakfast for omelette coffee and juice. Good location and great bellman tho. Good gym in the spa. Overall not worth thousands per night
Stayed 5 nights in Sep 2022
Response from Le Royal Monceau- Raffles Paris on 1 Nov 2022
Dear Mr Adam,Thank you for taking the time to post your review. We are deeply sorry that your experience did not live up to the high standards which we strive to deliver for all of our guests. We value greatly your feedback as it is the only way we can truly improve our offering.We do hope we shall have the opportunity to welcome you back to Le Royal Monceau - Raffles Paris on a future occasion, so that we may have the chance to deliver you a more memorable experience. Best regards,Le Royal Monceau – Raffles Paris’ team

10/10 Excellent

Rosantina, eagle pass

Stayed 3 nights in May 2022
Response from Le Royal Monceau- Raffles Paris on 21 Sept 2022
Dear Mrs Rosantina,On behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it!Le Royal Monceau – Raffles Paris’ team

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
service was excellent
Stayed 1 night in Jan 2022
Response from Christophe Thomas, General Manager on 17 Feb 2022
Dear Madam, Again, thank you so much for sharing your recent experience at Le Royal Mondeau - Raffles Paris. We were honored to welcome you and we look forward to your next visit! Best regards, Christophe Thomas, General Manager

8/10 Good

Rebecca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service
Stayed 1 night in Jan 2022
Response from Christophe Thomas, General Manager on 17 Feb 2022
Dear Madam, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Mondeau - Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Christophe Thomas, General Manager

10/10 Excellent

Sherence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Wonderful
Stayed 1 night in Feb 2020
Response from Le Royal Monceau - Raffles Paris on 11 Feb 2020
Dear Mr Sherence, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, The General Manager

2/10 Terrible

Verified traveller

Stayed 7 nights in Dec 2019
Response from Le Royal Monceau - Raffles Paris on 13 Jan 2020
Dear Guest, Thank you for your review. We are sorry to hear your experience at Le Royal Monceau - Raffles Paris did not live up to the high standards which we strive to deliver for all of our guests. Please do not hesitate to share your thoughts or comments with us. We value greatly your feedback as it is the only way we can truly improve our offering. Yours truly, The General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was superb. Maya at the restaurant was so helpful and kind. Everyone at the front desk and outside were so pleasant. Rooms were gorgeous We had rooms 206 and 222
Stayed 3 nights in Dec 2019
Response from Le Royal Monceau - Raffles Paris on 13 Jan 2020
Dear Guest, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, The General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019
Response from The General Manager on 2 Jan 2020
Dear Guest, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, The General Manager

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service with style.
Stayed 1 night in Dec 2019
Response from The General Manager on 2 Jan 2020
Dear Guest, On behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, The General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and hotel staff super friendly. Was there for my wifes 50th anniversary and the hotel arranged a cake on arrival. And also made it a very special occasion for us.
Stayed 1 night in Dec 2019
Response from Richard Launay, General Manager on 20 Dec 2019
Dear Client, It is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards,

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star service, all is perfect. Definetly I will come again .
Stayed 7 nights in Oct 2019
Response from Aaron Kaupp, General Manager on 22 Oct 2019
Dear Client, thank you for taking the time to leave such a complimentary rating. We do hope you will return to visit us again very soon, to enjoy another unforgettable Royal Monceau experience. Kindest regards, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, thank you for taking the time to provide such positive rating. We are delighted to learn that your experience at Le Royal Monceau exceeded your expectations and that you were able to enjoy a truly memorable moment. We do hope to have the pleasure of welcoming you back again soon. Sincerely, Aaron Kaupp, General Manager

10/10 Excellent

michelle

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful hotel in the main so its disappointing to say that the service in the main bar was at best, very average. I wouldn't let this put you off but if I am paying 100 euro for 4 drinks (2 of these were bottles of beer) then I want service quicker than 30 minutes ... they weren't even busy. This happened on more than one occasion and on more than one day of our 3 day stay so it wasn't an isolated incident. A real shame as other than that it was a lovely stay.
Stayed 3 nights in Oct 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Mrs Michelle, on behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Aaron Kaupp, General Manager

10/10 Excellent

Eva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Mrs Eva, it is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Aaron Kaupp, General Manager

10/10 Excellent

Anne O Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris Vacation
Highly Recommended. The location is central as the hotel is only 5 mins walk from the Champs Elysees. Staff are friendly and happy to help e.g. sort out our transport for when there was protest on the check out day. The Saturday brunch was lovely and has a good selection of sweets and desserts.
Stayed 2 nights in Sep 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, thank you for taking the time to leave such a complimentary rating. We do hope you will return to visit us again very soon, to enjoy another unforgettable Royal Monceau experience. Kindest regards, Aaron Kaupp, General Manager

10/10 Excellent

Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing stay in Paris.
The service and the staff were fantastic. the food was excellent at the hotel.
Stayed 2 nights in Sep 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Saleem,, on behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, your recognition is the best reward for our dedicated teams and we are most grateful for your rating following your recent visit to Le Royal Monceau – Raffles Paris. We all look forward to welcoming you back very soon. Best regards, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, your recognition is the best reward for our dedicated teams and we are most grateful for your rating following your recent visit to Le Royal Monceau – Raffles Paris. We all look forward to welcoming you back very soon. Best regards, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had the best stay ever in Paris at le Royal Monseau Beautiful hotel staff are amazing I usually stay at the George V but will be staying at the Monseau from now on
Stayed 2 nights in Aug 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, on behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Aaron Kaupp, General Manager

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Treated us like royalty and paid attention to every detail. Well worth the cost.
Stayed 3 nights in Aug 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Mr Dan, it is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, on behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property very well locate and is super beautiful .stuff super helpful and nice .
Stayed 1 night in Jul 2019
Response from Aaron Kaupp, General Manager on 16 Oct 2019
Dear Client, it is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel, with excellent staff and amenities, We spent new year here and will definitely return again.
Stayed 4 nights in Dec 2018
Response from Le Royal Monceau Raffles Paris on 4 Jun 2019
Dear Madam, Dear Sir, Greetings from the City of Light! Further to your recent stay at Le Royal Monceau Raffles Paris, I would like to thank you for taking the time to complete our guest satisfaction questionnaire. The entire team of Le Royal Monceau Raffles Paris is very grateful for your precious feedback and would like to thank you for your kind comments. Thank you for your support, I look forward to welcoming you back soon to Le Royal Monceau Raffles Paris. With my very best personal wishes, Aaron Kaupp General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019
Response from Le Royal Monceau - Raffles Paris on 25 Apr 2019
Dear Guest, it is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards. Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heart of Paris
Royal Monceau was a relaxing getaway in the very heart of Paris. The Arc de Triomphe is steps away, and the concierge (Richard) was really helpful with recommendations for things to do. The pool in the basement is amazing, a must-visit! The room was really unique, the bed was centered in the middle at an angle, and the design/artwork is really contemporary. The Clarins products are a great perk! The cocktails at the bar will give you some sticker shock (€30 per drink) but were really unique/original, so we had to try them. Service is super attentive and personalized; we felt like staff definitely knew who we were and paid attention to us. Highly recommended!
Stayed 2 nights in Mar 2019
Response from Le Royal Monceau - Raffles Paris on 25 Apr 2019
Dear guest, thank you for taking the time to provide such positive rating. We are delighted to learn that your experience at Le Royal Monceau exceeded your expectations and that you were able to enjoy a truly memorable moment. We do hope to have the pleasure of welcoming you back again soon. Sincerely, Aaron Kaupp, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My favorite hotel in Paris. Large, beautiful rooms; very friendly staff; and great location.
Stayed 3 nights in Sep 2018
Response from Le Royal Monceau Raffles Paris on 4 Oct 2018
Bonjour ! On behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Aaron Kaupp, General Manager

8/10 Good

Junaid

A class on its own. Wonderful hotel.
Amazing stay at a top notch hotel. Friendly staff especially Simon at reception and always helpful to assist.
Stayed 4 nights in Aug 2018
Response from Le Royal Monceau Raffles Paris on 4 Sept 2018
Dear Junaid, on behalf of all of us here at Le Royal Monceau - Raffles Paris, we were thrilled to welcome you during your last visit and we thank you for taking the time to post such gracious rating. We genuinely value and appreciate it! Sincerely yours, Aaron Kaupp, General Manager

10/10 Excellent

lucy , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wondrous!!
Superlative!! Quality , Hygiene, efficiency, decor, comfort , staff !!!
Stayed 1 night in Jan 2018
Response from Le Royal Monceau Raffles Paris on 4 Sept 2018
Dear Lucy, it is such a pleasure to receive your wonderful rating further to your recent experience at Le Royal Monceau – Raffles Paris. We were honored to welcome you and we look forward to your next visit! With kindest regards, Aaron Kaupp, General Manager

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Aaron on 21 Nov 2017
Cher Patricio, nous vous remercions de votre avis et espérons vous accueillir à nouveau très bientôt dans le plus Parisien des Palaces ! Cordialement, Le Royal Monceau Raffles-Paris.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
Response from Aaron on 2 Nov 2017
Dear guest, our teams are honored by such a glowing review. We look forward to welcoming you again! Sincerely, Le Royal Monceau – Raffles Paris team.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, amazing restaurants- Matsuhisa was incredible! Lovely, hip lounge bar, but very overpriced drinks at 26 euro for a cocktail.
Response from Aaron on 17 Nov 2017
Dear guest, Thank you for your review and compliments on our Matsuhisa restaurant and bar. We look forward to welcoming you again! All the best, Le Royal Monceau - Raffles Paris.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

t, KSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal service
Although expensive, this hotel offers very nice and spacious rooms (modern) , outstanding service(from every single person there), excellent location with 2 minutes walk to champs elysee, and superb dining.

10/10 Excellent

francisco, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel
The best breakfast in Paris; try the spa and the pool! Concierge was excellent. Registration and check out were expedite. TV programming was very good. Outlets for charging phone or computer in the rooms were not as good as expected.

10/10 Excellent

Pitta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
oustading Hotel
Nice hotel very well located with6 star Service and staff
Response from Aaron Kaupp, General Manager on 8 Jun 2016
Dear Pitta, Thank you for taking the time to post on Expedia after your sojourn at Le Royal Monceau in Paris. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team took wonderful care of you and that the quality and service of the Hotel played an important role in making it a memorable one. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes.

10/10 Excellent

Mary, Baltimore, MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is stunning. The location is also excellent. Two thumbs up!
Response from Aaron Kaupp, General Manager on 8 Jun 2016
Dear Mary, Thank you for taking the time to post on Expedia after your sojourn at Le Royal Monceau in Paris. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team took wonderful care of you and that the quality and service of the Hotel played an important role in making it a memorable one. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes.

8/10 Good

curtis, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, very central
Very nice hotel, staff weren't so great. Definitely didn't treat us like 5 star clientele. Couldn't even get service at the restaraunt which had only 10 people in it.
Response from Aaron Kaupp, General Manager on 10 Jul 2016
Dear Curtis, Thank you for taking the time to post on Expedia after your sojourn at Le Royal Monceau in Paris. I'am happy to see you had enjoyed your visit overall and thank you for sharing your valuable feedback regarding your experience. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes.

10/10 Excellent

yu mei, Maplewood, NJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location~
Except housekeeping can't do their job right and breakfast chef couldn't make egg over easy. Otherwise, we enjoy our stay very much.
Dear Yu Mei, Thank you for your recent post and for taking the time to share your concerns with us. I read your post with great attention and highly value your feedback, as we constantly thrive to meet perfection. We look forward to welcome you back when you next travel to Paris, and have the opportunity to create a memorable stay. In the meantime I send you my very best wishes and remain sincerely yours, Aaron Kaupp General Manager

10/10 Excellent

Andrea, Denver, CO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business/pleasure
excellent hotel. Made a business trip feel like a vacation.
Dear Andrea, Thank you for taking the time to post on Hotels.com after your sojourn at Le Royal Monceau in Paris. I was delighted to read that you truly enjoyed your Parisian stay with us during your business trip that felt like a vacation. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes, Aaron Kaupp General Manager

10/10 Excellent

Roger, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
True Five Star Grandeur
The Royal Manceau offers the ultimate 5 star hotel experience. No detail is overlooked. Even the high quality guitar (yes, guitar) in my room was perfectly tuned. The decor is superb -- far more interesting than the George V where I usually stay. You feel like you are in the guest room of some very tasteful person's 8th arron. home. Treat yourself!
Response from Aaron Kaupp, General Manager on 7 Jun 2016
Dear Roger, Thank you for taking the time to post on Expedia after your sojourn at Le Royal Monceau in Paris. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team took wonderful care of you and that the quality and service of the Hotel played an important role in making it a memorable one. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes.

6/10 Okay

Victor, London

Liked: Cleanliness, staff & service, room comfort
Very annoying hotel
Hotel is expensive. You can't phone another Rome before 9 o'clock, fine but they don't tell you. My children got very alarmed when they couldn't contact us. 10 minutes queue for a table at breakfast time lots of nonresidents doing business breakfasts. Wanted tea at 4:30 PM in the tearoom Full of reserved tables. when eventually we managed to sit down the tea was terrible
Response from Aaron Kaupp, General Manager on 7 Jun 2016
Dear Victor, Thank you for your recent post on Expedia and for taking the time to share your concerns with us. I read your post with great attention and highly value your feedback, as we constantly thrive to meet perfection, I apologize that we were not able to deliver this to you. We look forward to welcome you back when you next travel to Paris, and have the opportunity to create a memorable stay. In the meantime I send you my very best wishes and remain sincerely yours.

10/10 Excellent

khaleifa, Qatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Was wonderful
Dear Khaleifa, Thank you for taking the time to post on Hotels.com after your stay with us. I was delighted to read that you truly enjoyed your Parisian stay with us and I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes, Aaron Kaupp General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was absolutely lovely, the staff extremely helpful and friendly and, the food quite wonderful! A restful three days for mother and daughter.
Dear valued guest, Thank you for taking the time to post on Hotels.com after your sojourn at Le Royal Monceau in Paris. I was delighted to read that you truly enjoyed your Parisian stay with us, that my team took wonderful care of you and that the quality and service of the Hotel played an important role in making it a memorable one. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes, Aaron Kaupp General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service; great amenities; great location
Had a wonderful stay. Impressed on many fronts. Would definitely go back. Right near Arc de Triomphe and Champs-Elysees. Concierge desk is spectacular.
Dear valued guest, Thank you for taking the time to post on Hotels.com after your sojourn at Le Royal Monceau in Paris. I was delighted to read that you truly enjoyed your Parisian stay with us. I do look forward to welcoming you back with us on your next visit to Paris. With my very best personal wishes, Aaron Kaupp General Manager

10/10 Excellent

Martin, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This must be where Stars travels!
Great location, Great experience. The hotel is superb.
Response from Aaron Kaupp, General Manager on 7 Jun 2016
Dear Martin, Thank you for taking the time to post on Expedia after your sojourn at Le Royal Monceau in Paris and your valueable feedback. I do look forward to welcoming you back with us on your next visit to Paris to create a memorable stay. With my very best personal wishes.