Thank you very much for your comment, Best regards, The Reception

hi Mark thanks a lot ! best regards

Dear client, thank you for your opinion. It is a shame you did not take the time to provide information to the front desk staff so that we can improve your satisfaction, meanwhile, sincerely yours

Dear guest, our warmest regards for your assessment !

Dear client, thank you so much for your assessment. Our very best regards, customer service

Dear client, thank you for your review. We apologize about the confusion. There are new offers on expedia & we recommend the guest to bring their reservation on the check in day to the front desk. We will be glad to welcome you again. We will surely make new renovations for your bedroom. Meanwhile, our best regards,

Dear client, we appreciate your feedback & hope to welcome you again in the future. We wish you a happy new year 2018! Best regards, customer service

Dear client, thank you for your report. Into your bedroom we did not to put a lock inside the private bathroom for security reasons. Concerning the car park the public parking nearby the hotel is 9€ cheaper per 24 hours. Private parking is more expensive than public parking and we do apologize about it. We will be glad to welcome you again on your next visit providing better satisfaction. Meanwhile, our best regards, Customer service

Dear guest, thank you for your wonderfull report ! the location, the hotel staff & service made your stay a success. We will be glad to welcome your again. Our very best regards ! customer service

Dear client, you enjoyed the location of your hotel. We made painting renovations & apologize about the inconvenienced caused. Dust might have come down to your place. The housekeeping service can be called to clean twice your bedroom in such case. Feel free to call the front desk in such situation. We took notice of your comment & decide to provide more training to the housekeeper. Thank you again for your report. Feel free to get in touch with us in such situation instead of leaving without any information provided to the front desk team. We will be glad to welcome you again providing you a better service. Sincerely yours. Customer service

Dear guest, Thank you for your review. The location was assessed positively. We are glad we made your stay successfull. Our best regards. Customer service

Dear client, the whole staff thank you for sharing your experience to the community of travelers. Your satisfaction is important to us. You are among our ambassadors. Our best regards. Customer service.

Dear client, thank you for your review. We are glad you acknowledge the great location between the Eiffel Tower and Champs Elysees. We do apologize concerning the staff member that did not respond to all of your demands. We provided after your stay an extra more training in order to improve our guest satisfaction. We will be glad on your next visit to fulfill all of your requirement & therefore improve your satisfaction. We remind our guest that we do provide the free unlimited internet access & free WiFi with up to 2 x 50 Meg/sec so that it is possible to get in touch with the customer service quickly in such situation. We would be glad to assist you the best we can. Meanwhile, our best regards. Customer service.

Dear guest, thank you for your assessment. The location, the cleanliness, the quality of your room, the value & the choices of breakfast provided your satisfaction. We apologize we were not able to provide a room with a better size in such a busy season. We will be glad on your next visit to grant a larger room. Meanwhile, sincerely yours. Customer service.

Dear valued customer, you assessed positively the price/value & the location. We thank you for sharing your experience. We do have larger rooms & will be glad to provide it on your next visit. Concerning the rate, we recommend our guest to book on low season so as to get the best discount. During high season, the discount are weak & hotels are busy. We also recommend to book in advance our promotions in order to secure a low rate. We did some renovations & will be glad to show them to you on your next visit. Cordially, customer service.

Dear client, thank you for traveling with Expedia. Thank you also for your review. Your report helps us improving our guest positive experience. The cleanliness, your bedroom & the staff were assessed positively. Concerning your discount offer, it includes the check in time from 2pm & the check out time until midday. Should you wish to change the conditions of your reservation such as the bedroom category, the bedroom occupancy, the time of check in or the time of check out, then extra costs might occurs. We recommend you get in touch with Expedia should you wish to change mind with the conditions you already agreed. We remind our customer that we do keep luggage for free & we also provide free extra more hours unlimited internet WiFi, even before the check in time, or after the check out time. We will be glad to welcome you again choosing Expedia. Meanwhile, our best regards. Customer service.

Dear guest, your review is important & we thank you for taking your time so as to provide information to our travelers. The cleanliness, the friendly staff, the spacious room, the rate, the location & the whirlpool bathtub were assessed positively. We have provided more training to the night audit in order to improve the welcoming procedures. We will be glad to provide you a better satisfaction on your next visit. We thank you for using Expedia. Meanwhile, our best regards. Customer service.