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Reviews of Hotel Etoile Trocadero

3 out of 5
Hotel Etoile Trocadero
21 Rue Saint Didier, Paris, Paris

Reviews

8.0

Very good

Rating 10 - Excellent. 97 out of 300 reviews" "
Rating 8 - Good. 127 out of 300 reviews" "
Rating 6 - Okay. 56 out of 300 reviews" "
Rating 4 - Poor. 14 out of 300 reviews" "
Rating 2 - Terrible. 6 out of 300 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Scott

Travelled with group
Liked: Cleanliness, staff & service
Great location.
Stayed 4 nights in Apr 2024

6/10 Okay

Claudia, Miami

Travelled with family and small children
This is an average hotel. Location is safe & clean. Metro station Trocadero 2-3 blocks away. The hotel is cute, but small & nothing extraordinary. The rooms are small, but have everything you need for a quick stay. There is a small elevator. Breakfast room is tiny with only 4 tables. Come early & be prepared to wait. The AC almost does not cool. I can only imagine how hot it will feel in the summer. We visited early April & had to open the windows. The noise & light from the street made it challenging to sleep & rest. Overall, very average hotel for $250 a night. I'd stay elsewhere with larger rooms & bathrooms, AC that actually cools & ample breakfast space. This place does not have that.
Stayed 2 nights in Apr 2024

10/10 Excellent

Renee

Stayed 3 nights in Mar 2024

8/10 Good

Claudiu-Iulian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not one of the best one but price/location was pretty decent. Thanks for the experience
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
The staff is very helpful and friendly and they speak English as well as French. The hotel is compact and the bathroom needed a deep cleaning, and a descaling of the shower head. The breakfast is very simple and the weekday service was far better quality than the weekend, because the food was refreshed and the staff explained everything.
Stayed 4 nights in Dec 2023

10/10 Excellent

Rosario

Stayed 2 nights in Nov 2023

10/10 Excellent

Mourad, Atlanta

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a boutique hotel that is serious about cleanliness and offers excellent service. The property is a bit old but full of character. The location is very convenient and is close to one of the best views of the Eiffel Tower.
Stayed 1 night in Nov 2023

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location location
Location! 4 blocks from the full view of Eiffel Tower! Great restaurants - laundry mat next door - great service & delicious breakfast. Booked a taxi for airport for us! Right on time
Stayed 3 nights in Oct 2023

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff and good breakfast. Room as advertised.
Stayed 4 nights in Sep 2023

10/10 Excellent

nelly

Travelled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Raisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was easy to find and based in a great location. The room was small but clean and the bed was very comfortable. We walked around a lot as all the restaurants in trocadero were walking distance as was the eiffel tower.
Stayed 2 nights in Jun 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Great

10/10 Excellent

Chongxun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
5 mins walk to Trocadero square, which offers amazing view to Eiffel Tower, 15 mins walk to Eiffel Tower, and 15 mins walk to Arch de Triomphe. Absolutely no complaint to the location of the hotel. There are many restaurants and pastry shop options within a few minutes of walk distance. A laundry mat and a convenient mart around the corner is also helpful. The room is clean, beds are comfortable, the bathroom is of decent size, and the room is very small but to be expected. Overall we are very happy of our three nights stay in the hotel.
Stayed 3 nights in May 2023

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities
Older hotel Close to metro Friendly front desk -always willing to help
Response from aurélie on 1 Dec 2022
Merci beaucoup :)

8/10 Good

Rainer, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service
Nice staff and good location in its price range, but rooms (particularly bathrooms) need maintenance and renovation.
Response from médina on 30 Nov 2022
GOODMORNING We are glad to hear you have a lovely stay,we are going to transfer the message to the direction ,for a better maintenance for our room,Hope to see an other holiday Ragards The front Desk

10/10 Excellent

Lyana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute place , great location walking distance between Eiffel Tower and Arc de Triumph. Steps away from metro train, which is very convenient. Breakfast which was fresh and plenty of delicious coffee . Staff was wonderful! A bit of an older hotel with updates needed but can’t complain for what we paid. Thanks again for everything!
Stayed 3 nights in Sep 2022
Response from Aurélie on 12 Oct 2022
Thank you so much for your lovely feedback take careregards

6/10 Okay

Sourav

Travelled with family
Disliked: Property conditions & facilities
Not worth the money.
Stayed 2 nights in Jul 2022

10/10 Excellent

Audrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My friends and i really enjoyed our stay here. The room was really clean and really nice. Everyone who worked there was really helpful and friendly. The room was small, but i knew that when i booked having read the other reviews. We were fine with it, since we knew we would be out exploring. But it was still a great place to come back to at the end of the day. Also the location was perfect! Super close to the eifel tower and not to far from the arc de triomphe. With metro stops really close by.
Stayed 3 nights in Jun 2022

8/10 Good

Lulu

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Power out let not working
Stayed 3 nights in May 2022
Response from allaa on 10 Jun 2022
Thank you for the feedback, for the socket it is very rare, it always works, we advise you to tell the reception next time, anyway we apologize best regards

10/10 Excellent

Michael, Heredia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location, awesome breakfast :)
Stayed 4 nights in May 2022
Response from allaa on 11 Jun 2022
what a wonderful comment we hope we will see you again it was a great pleasure to welcome you

6/10 Okay

klaus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Rooms very very small , tv and wifi does not work fully.
Stayed 3 nights in Apr 2022
Response from allaa on 7 May 2022
Dear guest, Thank you for the feedback for wifi, most of the time everything works, it's exceptional, we hope to welcome you again in better conditions best regards

10/10 Excellent

Atika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel & friendly staff. Great location
Stayed 2 nights in Apr 2022
Response from allaa on 9 Apr 2022
Dear Atika, We are delighted that you had a pleasant stay. see you another time

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel very central qnd close to Eifel
Stayed 1 night in Apr 2022
Response from allaa on 7 May 2022
Thanks a lot dear Pablo, looking forward to seeing again

8/10 Good

M. Ziad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

10/10 Excellent

Carmen

Travelled with family
The location was very Good, the staff so nice
Stayed 2 nights in Aug 2021

2/10 Terrible

Dorothea

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Front desk fellows were great! Place was filthy!
The fellows at the front desk were the best! They were polite, considerate and kind! Our room was filthy! The wallpaper was ripping from the wall. The carpet was disgusting. Please clean this place before others go to stay there.
Stayed 2 nights in Sep 2019

8/10 Good

Olga

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Room is super small.
Stayed 2 nights in Sep 2019

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Loved our 3 nights here thenlocation is fantastic tonwalk to the Eiffel Tower Arc du Triomphe and the river. The staff are very friendly and very helpful
Stayed 3 nights in Sep 2019
Response from aurélie on 26 Sept 2019
We thank you so much for your lovely feedback , when we read you we know why we Choice this job so many thanks , hope to welcome you for your next stay in Paris Take care

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, extraordinary service.
Frank and Lu was excellent!!!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great friendly and helpful staff . Nice simple yet filling breakfast to start your busy day
Stayed 2 nights in Sep 2019
Response from aurélie on 26 Sept 2019
thank you for your lovely feedback we hope you spend good time in our Hotel best regards

8/10 Good

Verified traveller

Stayed 5 nights in Aug 2019

8/10 Good

Edgar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were AMAZING!!! So kind and helpful. The location was perfect!! The beds were very comfortable!
Stayed 2 nights in Aug 2019
Response from aurélie on 26 Sept 2019
many lady thanks for your feedback , you give us smile your feedback motivantes us more so thank you so much for all

6/10 Okay

Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Too tiny
The location is perfect but the room is extremely tiny and there is only one electrical outlet. Also kind of shabby. The staff is very nice.
Stayed 4 nights in Jul 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a nice room.
Room was very unclean. Filthy carpet. Bathroom door has bad water damage and no fan or venting. Furniture in room in very bad condition. This was room 301. I have photos of the carpet and shower room door.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was s great paris feeling and located to alot of great sights. Especially if you love to walk around plus people were nice around here.
Stayed 1 night in Jul 2019
Response from Aurélie on 29 Jul 2019
We really appreciate your feedback , many thanks Best Regards Aurélie

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very small, but its location is great close to trocadero and to many metro stations is very good. The staff is very friendly and helpful. Breakfast is good, we enjoyed it very much.
Stayed 2 nights in Jun 2019

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great location
This was one of the best places that we had booked as a group. Not even a 10 minute walk to the Tower, and it was easy to get around with an Uber from there. Front desk knows English well, and was super polite! Next time I visit Paris, I will definitely rebook with this location again!
Stayed 1 night in Jun 2019

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, but convenient.
The room I stayed in was small (bed and not much space otherwise), but was more than sufficient as a solo traveler, just keep in mind if traveling in two or more. Room equipped with AC, which was welcomed during the heat wave. No issues with bathroom either. Breakfast was fine as well, decent selection of food and beverage. Great location as it's walking distance to multiple landmarks and public transportation.
Stayed 3 nights in Jun 2019

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the gentleman who worked at the front counter, Jude, went above and beyond to help us with all kinds of situations, including translating a telephone conversation in order to get a backpack returned that had been lost and then found in Brussels. He was genuinely friendly and gave us directions, recommendations for places to eat, bus schedules, etc. He made our stay in Paris even better.
Stayed 4 nights in Jun 2019

10/10 Excellent

Marta, Gunnison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff! So friendly and helpful! The location is perfect and the hotel is charming.
Stayed 1 night in Jun 2019

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room was behind the registration desk in a tiny closet. We wondered if they kicked out the maid from her room so they could rent it. Carpet was hideous! Looks like spilled greese, dirt, vomit, poop, and piss. Had to step over toilet to get in shower/tub which was cavelike and had a bit of peeling paint and mold on ceiling in shower, but bathroom otherwise clean, good water pressure, hair dryer and liquid soap that produced good suds. Bed and pillows comfortable. Incuded breakfast which was delicious. Good location for sightseeing.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2019

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great locationz Great value
Great location not far from hot spots like Tokyo Palace, Guimet Musée, Eiffel Tower, and Musés Quia de Branley. Friendly staff and comfortable room.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was more than eager to please you. Frank ,Jude, and Aureilla were very helpful in answering my many questions.My credit card was stolen in Montmarte and Frank and Jude were there to help me in anyway possible to resolve my problem. The hotel is small ,23 rooms, but my room was very clean and quiet. It could use new carpet and paint,but my stay was very pleasant.Bed was very comfortable as well. Little supermarket just a short walk from hotel made it convenient to pick up small snacks. Close to Trocadero Metro Station and Eiffel tower.
Stayed 5 nights in Feb 2019
Response from Lou on 23 Feb 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MARIA HELENA

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was neat, staff were excellent, location good, close to subway and train station that takes you every in Paris and abroad.
Stayed 1 night in Jan 2019
Response from Aurélie on 9 Jan 2019
Many thank for your lovely feedback we hope to welcome you for your next stay in Paris Best regards

8/10 Good

Verified traveller

Stayed 2 nights in Dec 2018

10/10 Excellent

YE, West Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a great place to stay !!! 5-10 walk from the main Eiffel Tower and 4 min walk from plaza Trocadéro. A lot little shops for yummy food and to experience the day to day living in Paris. The best experience was the helpful staff friendly and always a smile !!!! Anne the receptionist was amazing always trying to help you. She speak 3-4 languages and try her best to orient you around. It is a a little couisy comfy place to stay. Great value !!! The reautarant next door the food is very good the mango passion tiramisu was amazingly delicious.
Stayed 3 nights in Sep 2018
Response from RECEPTION on 2 Oct 2018
Thanks for staying with us. We appreciate your feedback! We will be glad to see you again!