Lobby lounge

Reviews of Hotel Bastille Spéria

3 out of 5
Hotel Bastille Spéria
1 rue de la Bastille, Paris, Paris

Reviews

8.4

Very good

Rating 10 - Excellent. 306 out of 742 reviews" "
Rating 8 - Good. 307 out of 742 reviews" "
Rating 6 - Okay. 87 out of 742 reviews" "
Rating 4 - Poor. 24 out of 742 reviews" "
Rating 2 - Terrible. 18 out of 742 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2024

8/10 Good

Andrew, Reigate

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in good area. Clean pleasant. Good breakfast. Freshly decorated.
Stayed 1 night in Apr 2024

10/10 Excellent

kathleen giblin

Stayed 5 nights in Mar 2024
Response from Juan / Front office manager on 16 Apr 2024
Dear Guest, Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. We really hope to see you for a next Parisian trip.Best Regards,

10/10 Excellent

Jaime, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Feb 2024
Response from Juan / Front office manager on 19 Mar 2024
Dear guest,Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. We really hope to see you for a next Parisian trip the front desk team stay at your disposal to make you benefit of our best deals and promotions. Best Regards,Juan Front office manager

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Juan / Chef de réception on 30 Jan 2024
Chère Nikita, Nous vous remercions d'avoir pris quelques minutes pour partager votre expérience. Toute l'équipe est ravie d'apprendre que vous avez passé un excellent séjour au Bastille Speria. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement. Cordialement, Juan / Chef de réception

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Juan / Chef de réception on 13 Feb 2024
Chère Kathryn, Nous vous remercions d'avoir pris le temps de partager votre expérience. Nous sommes ravis de lire que notre hôtel a su répondre à toutes vos attentes. Toute l'équipe vous remercie pour cette superbe note qui vient récompenser tous nos efforts.Nous espérons avoir le plaisir de vous accueillir bientôt de nouveau au Bastille Speria, Cordialement, Juan / Chef de réception

8/10 Good

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Juan / Chef de réception on 23 Jan 2024
Dear guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel. It would be such a pleasure to welcome you back at Bastille Speria and the front desk team stay at your disposal to make you benefit of our best deals and promotions.Best Regards, Juan / Front office manager

10/10 Excellent

Taku

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel at the edge of the Marais and while you're there eat at Boffinger (next door)- you won't be disappointed.
Response from Juan / Front office manager on 13 Feb 2024
Dear Taku ,Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip.Juan / Front office manager

10/10 Excellent

Malgorzata, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff of the hotel was super friendly and helpful. Property was suitable and comfortable.
Stayed 4 nights in Dec 2023
Response from Juan / Front office manager on 23 Jan 2024
Dear guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel. It would be such a pleasure to welcome you back at Bastille Speria and the front desk team stay at your disposal to make you benefit of our best deals and promotions.Best Regards, Juan / Front office manager

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Overall stay experience
Location is good. No heater or air conditioner because it was under central controlling. The cleaner didn’t top up shower gel, shampoo, conditioner and lotion.
Stayed 2 nights in Dec 2023
Response from Juan / Front office manager on 23 Jan 2024
Dear guest, Thank you very much for your review of your recent stay at our hotel.We are sorry for the inconvenience you live regarding the AC. In fortune the necessary has already done to fix it.Our guest satisfaction is our utmost priority, you can be sure that the housekeeping staff taked your comments into account.It would be such a pleasure to welcome you back at Bastille Speria and the front desk team stay at your disposal to make you benefit of our best deals and promotions.Best Regards, Juan / Front office manager

10/10 Excellent

Aharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for 3 star hotel Clean and in a good area (quite)
Stayed 2 nights in Dec 2023
Response from Juan / Chef de réception on 23 Jan 2024
Cher(e) client(e),Nous vous remercions d'avoir pris quelques minutes pour partager votre expérience. Toute l'équipe est ravie d'apprendre que vous avez passé un excellent séjour au Bastille Speria. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement,Juan / Chef de réception

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Juan / Chef de réception on 23 Jan 2024
Cher(e) client(e),Nous vous remercions d'avoir pris quelques minutes pour partager votre expérience. Toute l'équipe est ravie d'apprendre que vous avez passé un excellent séjour au Bastille Speria. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement,Juan / Chef de réception

8/10 Good

Yiraida

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2023
Response from Juan / Chef de réception on 23 Jan 2024
Cher(e) client(e),Nous vous remercions d'avoir pris quelques minutes pour partager votre expérience. Toute l'équipe est ravie d'apprendre que vous avez passé un excellent séjour au Bastille Speria. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement,Juan / Chef de réception

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Juan / Chef de réception on 23 Jan 2024
Cher(e) client(e),Nous vous remercions d'avoir pris quelques minutes pour partager votre expérience. Toute l'équipe est ravie d'apprendre que vous avez passé un excellent séjour au Bastille Speria. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement,Juan / Chef de réception

10/10 Excellent

Tracey, Newport

Stayed 7 nights in Nov 2023
Response from Juan / Chef de réception on 23 Jan 2024
Cher(e) client(e),Nous vous remercions d'avoir pris quelques minutes pour partager votre expérience. Toute l'équipe est ravie d'apprendre que vous avez passé un excellent séjour au Bastille Speria. Nous espérons avoir le plaisir de vous accueillir de nouveau très prochainement.Cordialement,Juan / Chef de réception

10/10 Excellent

Iman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great placecto stay, we loved it. Room was clean and spacious with updated bathroom, safe and mini frigñdge. Staff is super helpful. Will definately go back!
Stayed 1 night in Nov 2023
Response from Juan / Front office manager on 28 Nov 2023
Dear Miss or Mister Iman,Thank you for sharing such a great experience following your recent stay with us. Our guest satisfaction is our utmost priority and we are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip the whole team remains at your disposal to inform you about our special offers and promotions. Best Regards,Juan / Front office manager

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and the rooms were clean with nice decor. We enjoyed the location as well.
Stayed 2 nights in Oct 2023
Response from Juan / Front office manager on 31 Oct 2023
Dear Katie,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel. It would be such a pleasure to welcome you back at Bastille Speria and the front desk team stay at your disposal to make you benefit of our best deals and promotions. Best Regards, Juan / Front office manager

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Stayed 4 nights in Sep 2023
Response from Juan / Front office manager on 24 Oct 2023
Dear William, Thank you for sharing your experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. We really hope to see you for a next Parisian trip the front desk team stay at your disposal to make you benefit of our best deals and promotions. Best Regards,Juan / Front office manager

10/10 Excellent

Felix

Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location
Stayed 1 night in Sep 2023
Response from Juan / Front office manager on 24 Oct 2023
Dear Felix, Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. We really hope to see you for a next Parisian trip the front desk team stay at your disposal to make you benefit of our best deals and promotions. Best Regards,Juan / Front office manager

10/10 Excellent

Christos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023
Response from Juan / Front office manager on 24 Oct 2023
Dear Christos, Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. We really hope to see you for a next Parisian trip the front desk team stay at your disposal to make you benefit of our best deals and promotions. Best Regards,Juan / Front office manager

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were all wonderful! And the rooms were lovely and cool as well - which was a bonus due to the humidity outside. We had switched hotels, because when we arrived in Paris and went to our previously booked rooms they were not as advertised - to say the least. We quickly made an exit and found rooms at Hotel Bastille Speria - what a marvellous find. The location is very central, the rooms beautifully appointed and the staff extremely helpful. I highly recommend this hotel. The only caveat would be that on our next visit, hopefully the lift will be in operating order, otherwise loved it.
Stayed 1 night in Aug 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Edward,Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip the whole team remains at your disposal to inform you about our special offers and promotions. Best Regards,

6/10 Okay

orna

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Disappointment
Hello I arrived to the hotel and unfortunately it turned out that the elevator does not work and will not work for about a week!!! I realized that the elevator broke down before I arrived to the hotel. The hotel should have informed me of this in advance and prior to my arrival. They did give me a room on the first floor, but that didn't stop me from going up and down the stairs several times a day. To my opinion this is a scandal! There is a minimum of responsibility and respect between the hotel and its customers. I will not stay at this hotel again. And I will not recommend it to any of my friends and family!
Stayed 5 nights in Jul 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Orna,I thank you for taking few minutes to share your experience with other travelers.I apologize for all inconveniences caused regarding the lift renovation noises you could live even if this event will provide to future guests a better experience. I'm sorry to learn you didn't see the information on the hotel profile at the moment of the reservation posted since March. Also a message was sent to you on July 11 informing you about the renovation as well.The whole team and myself would be more than pleased to welcome you in a future.Yours sincerely.

10/10 Excellent

Marienka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Marienka,We thank you this magnificent score which compensates our efforts.The front desk team stay at your disposal to provide you any further information and make you benefit of our best deals and promotions.We really look forward welcoming you back in a near future.

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful boutique hotel
What a great little boutique hotel! We loved this very clean and stylish hotel in a great area. We rented scooters outside the door , and explored the golden triangle ! Walking distance to some great areas. Staff was very friendly and helpful. Had a great continental breakfast and arranged for taxi to airport . We would come again and stay longer!
Stayed 1 night in Jul 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Nicole,Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip the whole team remains at your disposal to inform you about our special offers and promotions. Best Regards,

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very close a metro and great restaurants. We thought the breakfast was included but it isn’t. It is $16.99 Euro a person which is a lot. You could get better breakfasts elsewhere for cheaper. Generally the front desk and breakfast servers were friendly minus an older blond women who was very pushy and insisted we must book a taxi to the airport and not use Uber.
Stayed 4 nights in Jul 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Jennifer,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel and staff. We are sorry for the inconvenience you had during your stay and we are doing what is necessary with our staff to ensure that this does not happen again.It would be such a pleasure to welcome you back to Bastille Spéria. Best regards

10/10 Excellent

wendy

Stayed 1 night in Jul 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Wendy,We thank you this magnificent score which compensates our efforts.The front desk team stay at your disposal to provide you any further information and make you benefit of our best deals and promotions.We really look forward welcoming you back in a near future.

4/10 Poor

Nicolette

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Juan / Front office manager on 21 Aug 2023
Dear Nicolette,We thank you this magnificent score which compensates our efforts.The front desk team stay at your disposal to provide you any further information and make you benefit of our best deals and promotions.We really look forward welcoming you back in a near future.

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Juan / Front office manager on 18 Jul 2023
Dear Michele,Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip the whole team remains at your disposal to inform you about our special offers and promotions. Best Regards,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023
Response from Juan / Front office manager on 18 Jul 2023
Dear Guest,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel. It would be such a pleasure to welcome you back at Bastille Speria. Best Regards,

10/10 Excellent

Joshuah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Brilliant hotel in a fantastic location to explore Paris. Close to the Metro and right on top of loads of bars and restaurants. Highly recommend. The breakfast is also really good and a lovely fresh selection.
Stayed 3 nights in May 2023
Response from Juan / Front office manager on 18 Jul 2023
Dear Joshuah,Thank you for sharing such a great experience following your recent stay with us. We are very happy to know our hotel meet your expectations and that you took advantage of our great location to live a true parisian experience. The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip the whole team remains at your disposal to inform you about our special offers and promotions. Best Regards,

8/10 Good

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Really beautifully decorated little hotel. Good location for metro and just on the edge of the Marais. Room wasn’t quite as the picture to be honest (view of a wall rather than the pretty Juliet balcony on the website) which was a little disappointing but in retrospect it did mean it was very quiet at night! Staff were lovely and would definitely stay again.
Response from Juan / Front office manager on 18 Jul 2023
Dear Katharine,Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us,We are sorry to read that the room did not fully meet your expectations.For a next time please do not hesitate to ask advice at the front desk for a different room with a suitable structure.We really hope to see you for a next Parisian trip the front desk team stay at your disposal to make you benefit of our best deals and promotions. Best Regards

10/10 Excellent

David

Stayed 1 night in May 2023
Response from Juan / Front office manager on 18 Jul 2023
Dear David,The whole team thank you for such an excellent note which compensate our effort.We really hope to see you for a next Parisian trip the whole team remains at your disposal to inform you about our special offers and promotions. Best Regards,

10/10 Excellent

Harrison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel for short stay in a great area
Stayed 1 night in May 2023

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel in great location!
Great location! Very cute and cozy. Small room but very cute with fun views of the street and many restaurants in the area. Friendly staff!
Stayed 1 night in Apr 2023

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2023

10/10 Excellent

Joanna C

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Easy check in with very helpful English-speaking reception staff member. Decent sized room with excellent shower! Very comfortable and great, central location. Surprisingly quiet too, given how busy Bastille is.
Stayed 1 night in Feb 2023

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, great staff, nice sized rooms
Highly recommended. Great central location with easy access to metro. Large sized rooms for European standards and large bathroom. Everything very clean and tidy. Good water pressure and ample hot water. Windows kept noise out and heat worked well. Staff was friendly, multi lingual and helpful. Elevator was tiny but worked. Bed was comfortable. Daily cleaning was hassle free. A very special shout out and thank you to Cecilia at the frint desk for above and beyond service and all the staff were really great. Only minor issue was that not alll channels on tv worked but you're in Paris so who cares.
Hotel entrance
Nice bed
View out window of room 504
Good sized bathroom
Stayed 6 nights in Jan 2023

10/10 Excellent

Benoit

Liked: Staff & service, amenities, property conditions & facilities
Top notch location. Small room with everything a traveler needs. Honest breakfast. Very satisfy here.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a visit
Nice cosy hotel in a great location. Staff were friendly and helpful. Room was a bit small but adequate. Bed was comfy.
Stayed 2 nights in Dec 2022

10/10 Excellent

Juan, Guadalajara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, with a convenient location, just a few steps away from Bastille metro. We loved the front desk staff. We had a room with a beautiful view of the street. We would return and recommend the hotel to others.
Stayed 2 nights in Nov 2022

6/10 Okay

Stephanie

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The hotel is very simple. Good for a night or two. Don’t expect great amenities.
Stayed 4 nights in Nov 2022

10/10 Excellent

Ted

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We consistently get a wonderful welcome from this hotel and the staff goes out of its way to handle every request. The location can't be beat and the AC works even in the hottest of Paris weather. That's worth a recommendation alone. We love Bastille Speria and will be back again.
Stayed 2 nights in Oct 2022

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible location, comfortable rooms, nice staff
This hotel is in an incredible location. A stone's throw from 6 restaurants and lots of life all around. It is very close to the metro and a quick walk to the heart of the Marais. The rooms are well equipped and the staff very friendly. I would definitely stay here again!
Stayed 4 nights in Oct 2022

10/10 Excellent

JC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and staff
Really great area right near the metro. Very kind, accommodating hotel staff. Room was a tad small for a deluxe but we were so busy seeing Paris it didn’t matter. I would suggest trying to book a corner room. Will return again!
Stayed 6 nights in Sep 2022

10/10 Excellent

penni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and walkability of the hotel. They held our luggage before and after check-in, which was so nice! Very clean and comfortable bed. Would definitely stay here again.
Stayed 1 night in Sep 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
I have absolutely no complaints and will stay there again on future visits.
Stayed 3 nights in Sep 2022

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

10/10 Excellent

Daniel Benito

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and helpful staff, beautiful boutique hotel, so close (10-15 minute walk) to Le Marais which is an amazing area for dinner options, close to the Metro (Bastille), great restaurant next door Bofinger for first night recommended by the hotel, great Boulangerie and Creperie down the street. Would definitely recommend staying here although keep in mind it is not walkable to the main attractions (would need to take the Metro or bus and then walk), which was fine for us because we wanted to be outside the touristy area.
Stayed 4 nights in Jul 2022
Response from manager on 18 Aug 2022
Dear Daniel, We are delighted to read that you had an amazing stay with us ! Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel and staff. It would be such a pleasure to welcome you back to Bastille Spéria. Best Regards, The manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2022

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautifully decorated and conveniently located.
Stayed 1 night in Jul 2022
Response from epc-9650080 on 2 Aug 2022
Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, we greatly appreciate your comments about our hotel and staff. It would be such a pleasure to welcome you back to Bastille Spéria. Best Regards, The manager