Terrace/patio

Reviews of Hotel Atrium by HappyCulture

3 out of 5
Hotel Atrium by HappyCulture
68-72 Boulevard Henri Sellier, Suresnes, Hauts-de-Seine

Reviews

8.6

Excellent

Rating 10 - Excellent. 183 out of 403 reviews" "
Rating 8 - Good. 165 out of 403 reviews" "
Rating 6 - Okay. 36 out of 403 reviews" "
Rating 4 - Poor. 7 out of 403 reviews" "
Rating 2 - Terrible. 12 out of 403 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how close it is from the transportation station, even that is not exactly in the downtown Paris, I was able to see the Eiffel Tower from my room so I couldn’t forgot that I was there 😍 Staff is amazing, they speak several languages and I didn’t have any issues with communication in English or Spanish. I’m really grateful to have chosen this hotel
Response from The Reception on 26 Apr 2024
Dear Vanessa,Firstly we'd like to thank you for choosing us and for taking the time to express your satisfaction. We are delighted you equally enjoyed your Eiffel tower view room alongside the other amenities of the hotel, like free water free water and coffee, wifi and the unlimited access to the must sees of Paris. The strenght of Atrium resides in its amazing, passionate, professional staff and we are proud they were able to assist you always and contributed to the beauty of your stay.It was our pleasure welcoming you and we hope to host you once again.Best Regards,

6/10 Okay

Verified traveller

Disliked: Cleanliness
Bueno, pero aun por mejorar
El hotel es cómodo y desde el front desk hay un 1muy buen servicio. Sin embargo la limpieza de la habitación, casi nula y habia dificultades de idioma para con otros miembros del staff, entendiendo que la mayoria de personas allí, son turistas
Stayed 3 nights in Jan 2024
Response from Souâd on 21 Feb 2024
Au plaisir de vous accueillir une prochaine fois. Cordialement,

8/10 Good

WEN MING

Stayed 1 night in Dec 2023
Response from Souâd on 9 Jan 2024
C'est merveilleux de savoir que vous avez passé un séjour magnifique et que vous avez été bien accueilli! Nous sommes ravis que les chambres spacieuses et propres ainsi que les délicieux petits déjeuners aient contribué à votre satisfaction.Nous espérons vous revoir bientôt pour une nouvelle expérience aussi agréable!L'équipe de l'Hôtel Atrium

10/10 Excellent

Haeusng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Souâd on 26 Dec 2023
Dear Haeusng,Thank you for staying at Hotel Atrium and for sharing your experience. We are delighted to hear that you enjoyed your time with us. Our goal is always to exceed your expectations.We hope to have the chance to welcome you again.Warmest Wishes,

8/10 Good

Miriam John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Souâd on 26 Dec 2023
Chère Miriam,Merci pour cet avis qui est une belle récompense pour notre équipe. Nous sommes heureux que vous ayez passé un agréable séjour parmi nous et espérons vous revoir prochainement. Chez les hôtels HappyCulture, nous faisons tout pour que nos clients de loisirs et d’affaires soient happy en voyage ! Bien à vous,

10/10 Excellent

Vicki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel with great breakfast. Amazing view of Eiffel Tower. Not much around hotel as far as eateries.
Stayed 1 night in Oct 2023
Response from the Atrium team on 26 Oct 2023
Dear Vicki,Thank you for taking the time to share your experience in our establishment. We are happy to hear that you have appreciated all of our services. It will be a real pleasure for us to welcome you again during your next stay in Suresnes . We cannot wait to welcome you again. The whole team wish you a very nice day. Sincerely,

6/10 Okay

Leilani

Travelled with family
Maybe we arrived at the wrong time, since maintenance was being done on the hotel, and so it was noisy with all the pounding. It was away from many restaurants and we had to order thru Uber eats most of the time. Not accessible to stores and food places. Beds were clean anyway and no bedbugs. Frontdesk staff too were accommodating.
Stayed 3 nights in Oct 2023
Response from The Reception. on 3 Nov 2023
Dear Leilina,Thanks for taking out the time to share your experience. We are sorry to know we didn't mmet all your expectations and the inconvenience due to the noise which was carried out briefly in the afternoon. Depending on our guests culinary preferences we always propose the fast food joints for a quick pasta or burger at two minutes on foot or a six minute walk into the city center for a wider variety of delicacies. Our goal is always to exceed your expectations.We hope to have the chance to welcome you again.Warmest Wishes,

8/10 Good

Shanice

Travelled with partner
Liked: Amenities
Very good stay
Stayed 3 nights in Oct 2023
Response from The Reception. on 26 Oct 2023
Dear Shanice,Thank you for staying at Hotel Atrium and for sharing your experience. We are delighted to hear that you enjoyed your time with us. Our goal is always to exceed your expectations.We hope to have the chance to welcome you again.Warmest Wishes,

8/10 Good

Charles, Gwynn Oak

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ahmad was great and helpful. The breakfast was better than expected. The hotel was well worth the stay!
Stayed 2 nights in Sep 2023
Response from The Atrium team. on 28 Sept 2023
Good Day Sir Stafford,We are pleased to have made your stay quite memorable. Thanks for taking the time to express your satisfaction with our services.We hope to make your next stay even more memorable.Yours Truly,

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay for a quick trip to Paris.
Response from The Reception. on 14 Sept 2023
Good Day Mme Farrell,Thanks for taking out the time to leave your feedback, it was our pleasure to have you in our hotel. We are happy to have contributed to your meorable stay in the city of paris. We cannot wait to welcome you again.Best Regards,

10/10 Excellent

Raju

Travelled with partner
Liked: Amenities
Value for money
Stayed 5 nights in Sep 2023
Response from The Reception. on 14 Sept 2023
Good Day Dear Client, We are happy to have made your stay in Paris comfortable and memorable. It will be our outmost pleasure to host you in our hotel once again.Best Regards,

6/10 Okay

Rhiannon Ann

Loved how clean it was, some staff members weren’t the friendliest, a little disappointed there wasn’t a bar when it’s advertised, my key card hardly ever worked, but overall it was fine.
Stayed 3 nights in Sep 2023
Response from Reception on 15 Sept 2023
Good morning Ann, We would like to thank you for sharing your experience. We are really sorry that we have not managed to provide you with the staff members that you have been waiting for. One of our priorities, as is the friendliness of our staff. I present you all with excuses.Be assured that our team strives every day to do every effort to make each of your trips comfortable and enjoyable. We will be delighted to welcome you to improve your perception of our establishment.Best regards,

2/10 Terrible

Alisha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Reception on 15 Sept 2023
Bonjour, Nous sommes absolument navrés d'apprendre que nous n'avons pas réussi à combler toutes vos attentes.Je vous invite à nous contacter directement afin que nous puissions identifier les points d'améliorations. Toute l'équipe de l'hôtel Atrium

8/10 Good

LYNETTE

Stayed 3 nights in Jul 2023
Response from Atrium Team on 27 Jul 2023
Good morning Lynette, Thank you for taking the time to share your experience in our establishment. We are happy to hear that you have appreciated all of our services. It will be a real pleasure for us to welcome you again during your next stay in Suresnes . We cannot wait to welcome you again. The whole team wish you a very nice day. Sincerely, the Atrium team.

10/10 Excellent

Bradley

Travelled with family
Liked: Staff & service, property conditions & facilities
Great service and beautiful hotel
Stayed 4 nights in Jul 2023
Response from Atrium team on 27 Jul 2023
Good morning Bradley, Thank you for taking the time to share your experience in our establishment. We are happy to hear that you have appreciated all of our services. It will be a real pleasure for us to welcome you again during your next stay in Suresnes . We cannot wait to welcome you again. The whole team wish you a very nice day. Sincerely, the Atrium team.

4/10 Poor

karine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
S
Stayed 1 night in Jul 2023
Response from Atrium Team on 27 Jul 2023
Good afternoon Karine,First of all, we would like to thank you for taking the time to review your recent stay. We are very sorry to hear that we were unable to meet all your expectations. I invite you to contact us directly so that we can identify areas for improvement. We are nevertheless delighted that you enjoyed the comfort and calm of the room. Yours sincerely, The Atrium Hotel team

2/10 Terrible

Erol

Stayed 2 nights in Jun 2023
Response from Atrium Team on 27 Jul 2023
Good afternoon Erol,First of all, we would like to thank you for taking the time to review your recent stay. We are very sorry to hear that we were unable to meet all your expectations. I invite you to contact us directly so that we can identify areas for improvement. We are nevertheless delighted that you enjoyed the comfort and calm of the room. Yours sincerely, The Atrium Hotel team

8/10 Good

NICOLA JANE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth a stay
My son and I stayed at Hotel Atrium, we arrived late due to flight delay and was looking forward to refresh before going back out. We had some confusion over our room booking which was resolved to best of their ability on first night and have resolved since. The second room was lovely and bright. We could not fault breakfast, lots of choice and the all day offer of hot/cold drink machine is a wonderful bonus. Good hotel to stay at.
Stayed 2 nights in May 2023
Response from Atrium team on 27 Jul 2023
Good morning Nicola Jane, Thank you for taking the time to share your experience in our establishment. We are happy to hear that you have appreciated all of our services. It will be a real pleasure for us to welcome you again during your next stay in Suresnes . We cannot wait to welcome you again. The whole team wish you a very nice day. Sincerely, the Atrium team.

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, location is next to train station which is convenient!
Stayed 2 nights in Apr 2023
Response from Hélène, Hotel Manager on 2 May 2023
Good morning Anna,We are pleased to read your review and hope to welcome you again at the Hotel Atrium in the future.We wish you an excellent day !

2/10 Terrible

Eduardo

Stayed 3 nights in Apr 2023
Response from Reception on 15 Sept 2023
Bonjour Eduardo,Nous sommes absolument navrés d'apprendre que vous n'avez pas apprécié pleinement votre expérience. Nous mettrons tout en œuvre afin que cela ne se reproduise plus. Nous espérons avoir l'opportunité de vous faire meilleure impression lors d'un prochain séjour. Très sincèrement, Toute l'équipe de l'hôtel Atrium.

8/10 Good

Sachinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not served well.had to ask for all from cutlery to bread and cheese to replenish .
Stayed 2 nights in Apr 2023
Response from Hélène, Hotel Manager on 2 May 2023
Good morning,We would like to thank you for sharing this review about your stay with us. It helps us improve our quality of service. We are sorry that you did not appreciate the way breakfast was served.We wish you a lovely day.

8/10 Good

Cameron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Reception on 15 Sept 2023
Good morning,Thank you for sharing your experience. We are really happy to read that our services have met your expectations. We are pleased that you like our friendliness and our breakfast. Have an amazing day ! Warm Regards Yann & Atrium Team

10/10 Excellent

Ivan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish. Beautiful view from the roof top on the Eiffel Tower. Great breakfast buffet! And coffee machines around. Friendly personnel. Truly enjoyed.
Stayed 2 nights in Jan 2023
Response from Hélène, Hotel Manager on 7 Apr 2023
Good morning Ivan,Thank you so much for this great feedback that pleases us. We hope that you will come again to our hotel and wish you a great week end !

10/10 Excellent

Nicola

Stayed 4 nights in Feb 2023
Response from Reception on 15 Sept 2023
Cher Nicola,Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre établissement votre avis compte beaucoup pour nous.Nous sommes heureux d'apprendre que vous avez apprécié l'ensemble de nos prestations. Ce sera pour nous un réel plaisir de vous accueillir de nouveau lors d'un prochain séjour à Suresnes. Toute l'équipe vous souhaite une très belle journée. Très sincèrement, l'équipe de l’Atrium

8/10 Good

Zaynah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2023
Response from Reception on 15 Sept 2023
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre établissement.Nous sommes heureux de lire que vous avez apprécié notre accueil et que votre séjour se soit bien déroulé. Nous serons ravis de vous accueillir à nouveau. Très sincèrement, L'équipe de l'hôtel Atrium.

2/10 Terrible

Amy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from Yann on 28 Jan 2023
Dear Amy, we thank you for sharing your experience with us, and we are sorry that we were unable to satisfy you, despite the fact that the elements of your reservation matched the room we allocated to you.The photos are not contractual on a site, but in this case ours correspond to our hotel, in decoration and equipment. The size varies depending on the category you book.We wish you a nice day

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Yann on 28 Jan 2023
Good morning, Thank you for taking the time to share your experience in our establishment. We are happy to hear that you have appreciated all of our services. It will be a real pleasure for us to welcome you again during your next stay in Suresnes . We cannot wait to welcome you again. The whole team wish you a very nice day. Sincerely,Yann & the Atrium team.

6/10 Okay

Karishma

Stayed 3 nights in Oct 2022
Response from Reception on 15 Sept 2023
Merci d'avoir pris le temps de partager votre expérience. Nous avons hâte de vous accueillir à nouveau. Toute l'équipe vous souhaite une très belle journée. Très sincèrement,L'équipe de l’Atrium.

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay convenient to train station and perfect place to see sights
Stayed 1 night in Sep 2022
Response from The Reception. on 15 Sept 2023
Good morning,Thank you for sharing your experience. We are really happy to read that our services have met your expectations. We are pleased that you like our friendliness and our breakfast. Have an amazing day !Warm RegardsAtrium Team.

6/10 Okay

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in is at 2pm and we got there at 2 and they said our room wasn’t ready. They made us wait 45 minutes until we finally got up and asked them again about our room because we had to be somewhere and then they had a room ready that minute. The room itself is beautiful and clean. We had also paid for breakfast in the morning but could not get it because we had to leave at 6am due to unforeseen circumstances and breakfast started at 7am. Our room was right next to the breakfast area and we grabbed a croissant on our way out. When checking out, the receptionist yelled at us for grabbing a croissant saying it wasn’t breakfast time yet and he doesn’t know if we are allowed breakfast etc. he was super angry. We tried telling him we paid for breakfast beforehand just couldn’t stay until 7 and we needed a bite for the road. He was not very kind about it and made us feel very uncomfortable. Overall the hotel was super nice besides the service!
Stayed 1 night in Jul 2022

8/10 Good

Nayna

Travelled with family
Stayed 1 night in May 2022

8/10 Good

Simon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Ole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the atmosphere is perfect. the room is neat and clean. the soundproof is not enough i can hear people talking / the sound of TV from other rooms
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Stayed 1 night in Sep 2020

10/10 Excellent

Ingrid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
The hotel is close to the train station. Very friendly receptionist albeit dressed very provocative and not appropriate for the work she does. The room was quiet and clean and was larger than most rooms in Paris. COVID-19 safe hotel which made me feel comfortable.
Stayed 1 night in Jul 2020
Response from Célia on 13 Aug 2020
Dear Ingrid, Thank you for choosing the Atrium Hotel for your stay. We are happy to hear that you had a good stay, especially the welcome that seems to have caught your attention. please note that our respective outfits have never been provocative except the way you can see it and it just depends on your way of seeing it. it's a shame that a Classic Dress and a pair of pumps were provoking to you, but what makes us cringe is that your stay, as well as the hospitality, were up to your expectations. it's a pleasure to see you again... Regards, Celia

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay here. Traveling with children can be a challenge but we felt right at home during our stay. The front desk staff was very helpful and went out of their way to help us with each request. I will most definitely stay here again.
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel staff was ok but how ever they change bed sheet after every 3 days which I wasn’t not happy with
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was just as advertised. Clean and fresh. The highlight was the view of the Eiffel Tower from my room it was amazing ☺️☺️ Only challenge was the distance from Paris. Otherwise all was well
Stayed 1 night in Aug 2019

10/10 Excellent

MYRIAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We will always stay at The Atrium
My husband LOVES the Atrium chain! This is our third stay at an Atrium in Europe. As usual, it was spotless. The bed was perfect. This one was a little minimalist for me (quite spartan), but it had a nice big bathroom. Each concierge on duty went out of his or her way to resolve our issue or answer our question. They were all courteous, pleasant, appropriately attired young people. The bus and tram are steps away from the hotel, and the train just a few blocks in the charming, old world neighborhood. You can walk over to the Seine, and pass several tiny markets which have everything you want. The roof terrace has a killer view of the Eiffel Tower (if you don't already have a room on that side of the hotel). So romantic to sit on the wicker furniture with a glass of wine at sunset in this quiet suburb of Paris. Far enough away from the city noise, but close enough to go anywhere you need to go. This is a boutique updated hotel at a terrific Hotels.com discount!
Stayed 3 nights in Jul 2019

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic place outside the city center
The room was basic and the view of the Eiffel Tower in the distance was partially blocked by trees. There is a metro and bus stop less than 5 minutes walk away. Very little was around. Solid overall.
Stayed 3 nights in Jun 2019

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Very comfortable but unfortunately we didn’t much sleep with people coming in late at night and talking out in the hall. Breakfast wasn’t great but don’t think there was anywhere in the area for breakfast.
Stayed 3 nights in Jun 2019

10/10 Excellent

margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st time in the city
first time visit to Paris. Overall was very pleased. However, the 24 hr bar facilities did not exist as there were no staff manning the bar area and before midnight. Facilities were of a good standard and clean. Staff were friendly.
Stayed 2 nights in May 2019

8/10 Good

Maura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Atrium
Nice little hotel tucked into a suburban area of Paris. A little far to walk everywhere but clean and great view of Eiffel Tower. Staff was friendly upon check in and helpful.
Stayed 3 nights in May 2019

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
No matter what we needed the staff at the hotel was able to assist. We had some issues with our safe and on the last day with our shower but all were addressed promptly. The location in Suresnes is safe and just a minute walk from the T2 train station. Amazing view of the Eiffel Tower from the 3rd floor patio.
Stayed 2 nights in Mar 2019

8/10 Good

RITU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with warm staff and personal attention
Very comfortable stay with helpful and attentive staff. The only two things i would look for are a coffee maker and more light in the room
Stayed 2 nights in Nov 2018

6/10 Okay

Lucy

Liked: Staff & service, room comfort
Nice staff and comfortable bed, but there was only one outlet in the entire room, meaning none in the bathroom. The shower did not drain and the room had a strange odor as well. Pretty far from Paris.
Stayed 3 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was pleasant, and accommodating. Room was quite nice. Could have used a small fridge.
Stayed 2 nights in Oct 2018