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Reviews of Grand Hotel Malher

3 out of 5
Grand Hotel Malher
5 rue malher, Paris, Paris

Reviews

8.6

Excellent

Rating 10 - Excellent. 290 out of 630 reviews" "
Rating 8 - Good. 266 out of 630 reviews" "
Rating 6 - Okay. 49 out of 630 reviews" "
Rating 4 - Poor. 18 out of 630 reviews" "
Rating 2 - Terrible. 7 out of 630 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful week staying at this lovely small hotel located on a quiet street in the Marais. The staff were kind and always helpful. I was actually a bit sad leaving this sweet place in the Marais.
Stayed 7 nights in Apr 2024

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot in the Marais. Right near metro. Friendly staff and nice rooms. A little street noise at night, but not enough to keep me up.
Stayed 2 nights in Feb 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The staff here are incredibly friendly and accommodating. The property is beautifully renovated and kept in excellent condition; the lobby has a self-service espresso coffee machine, and they even offer umbrellas (which were needed and welcome). The room is small but very clean, and they graciously accommodated our late-day request for additional service. Bed is comfortable and has plenty of pillows. The St Paul metro stop is nearby and very convenient to get to the major tourist sites and airports. Lovely, clean and walkable neighborhood, alive with shops and restaurants, but not rowdy with clubs or noise. We will definitely stay here again when we return to Paris.
Stayed 2 nights in Feb 2024
Response from Emmanuel on 21 Feb 2024
Dear, Thank you for leaving us a message.We are so delighted to read everything you said about our hotel.Than you for mentioning our staff and we hope you had a great time with us, and we would like to see you again to keep on adventure.Sincerely,

10/10 Excellent

Ardina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing location
fantastic stay , friendly staff
Stayed 3 nights in Dec 2023
Response from Emmanuel on 31 Jan 2024
Dear,Thank you for leaving us a comment.We are so deligthed about everything you said about our hotel and we thank you for that.We hope you had a great time with us and would like to see you next time to keep on adventure.All the best,

10/10 Excellent

Grace, Stratford

Stayed 1 night in Nov 2023
Response from Emmanuel on 31 Jan 2024
Bonjour, Nous sommes ravis de vous lire et merci également de la note que vous nous aviez laissé.Nous esperons que votre séjour fut magnifique et aimerions vous revoir, une prochaine fois et ce dans le but de continuer l'aventure.Cordialement,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Emmanuel on 22 Nov 2023
Dear,Thank for leaving us a message.We are so happy to read everything you said about our hotel.we hope to see you again next time with the aim to keep on adventure.Sincerely,Emmanuel

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice little hotel. Small? Bien Sur. C'est Paris!
Stayed 2 nights in Nov 2023
Response from Emmanuel on 22 Nov 2023
Dear,Thank for leaving us a message.We are so happy to read everything you said about our hotel.we hope to see you again next time with the aim to keep on adventure.Sincerely,Emmanuel

10/10 Excellent

Gurupraanesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: Clean rooms in a safe and beautiful neighbourhood. Bathrooms very good with hot water. Nearby huge shopping district, plenty of cafés and restaurants, walkable to St Paul metro, good bus connectivity until late at night, close to St Chapelle and many other tourist attractions. Cons: No safe available inside the rooms, and they don’t provide water bottles daily.
Stayed 4 nights in Nov 2023
Response from Emmanuel on 11 Nov 2023
Dear, Thank you for leaving us a message.We are so delighted to read you everything you said about our hôtel.Thank you again for the note you left us, our location is very popular and many restaurants and shops are nearby.we hope you had a good time with us and we would like to see you again next time to keep on adventure.Kind regards,

10/10 Excellent

Anita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute quaint hotel..friendly staff and great location. Nice neighborhood with great eateries nearby.
Stayed 3 nights in Oct 2023
Response from Emmanuel on 3 Nov 2023
Dear,Thank you for leaving us a message.we are so delighted to read everything you said about our hotel.we hopr you had a good time with us, and we would like to see you next time to keep on adventure.Kind regards,

10/10 Excellent

Garnet A

Stayed 3 nights in Oct 2023
Response from Emmanuel on 28 Oct 2023
Dear,Than you for message you leaving us.We are so delighted to read everything you said about our hotel.thank you again for the note you left us.we hope you had a good time with us and we would like to see you next time to keep on adventure.All the best,

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and professional; room was very comfortable, and well-attended; neighborhood was delightful.
Stayed 5 nights in Sep 2023
Response from Emmanuel on 26 Sept 2023
Dear, Thank you for leaving us a message.It 's so delighted to read everything you sai about our hotel and our staff.Our location is so popular and many of our guests like it, because you can find everything nearby (many restaurants, shops , metro and a lot of place you can have fun).We hope to see you next time again in paris to keep on adventure.Kind regards,

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very quiet hotel in Le Marais with very friendly and helpful staff. Rooms have been recently renovated and location is great with just a few minutes walk to Saint-Paul station.
Stayed 8 nights in Sep 2023
Response from Emmanuel on 22 Sept 2023
Dear, We are so delighted to read everything you said about hotel.We are so happy to see that because our staff make everything to satisfy you.Thank you again for that note and we hope to see you next tilme to keep on adventure.Kind regards,

6/10 Okay

William, Long Beach

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
It's Paris... Buildings are old. Very nice boutique type hotel. No bar, or restaurant on site, so no room service. Great area though, so no shortage of food, drink, shopping choices literally right outside front door.
Stayed 6 nights in Aug 2023
Response from Emmanuel on 6 Sept 2023
Dear,Thank you for leaving us a mesage.Thank you again for mentioning our location. Everything is nearby ( many shops and a lot of pace you can have good time in paris ).We hope you had a great time in paris with us, and we would like to see you again next time to keep on adventure.All the best,

8/10 Good

Karen

Stayed 2 nights in Aug 2023
Response from Emmanuel on 26 Sept 2023
Dear, Thank you for leaving us a message.We are so happy to see the note you left us after your stay in our charming hotel.we would like to see you again next time with us with the aim to keep on adventure.Sincerely,

2/10 Terrible

Verified traveller

I booked this hotel through hotels.com but I didn’t mean to book it so right after I did I tried contacting them to tell them it was a mistake and asking for a refund but they would not give in so I had to pay for that hotel also even though I did not stay there
Stayed 1 night in Jul 2023
Response from Emmanuel on 21 Sept 2023
Dear,you have read the conditions of sale and were aware of what was going to happen. bookings made on the same day are non-cancellable and non-refundable.So in no case can we justify bad faith.We are sorry for you but there is nothing we can do to resolve this kind of situation.best regards,

10/10 Excellent

Chuck

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a great location. It's clean and out top floor room was spacious. Id stay here again.
Stayed 4 nights in Jul 2023
Response from Emmanuel on 22 Jul 2023
Dear, Thank you for leaving us a message.everything you said about our hotel is amazing.we are s delighted to read you, and thank you for mentioning our location.We hope you had a good time with us and we would like to see you again next time to keep on adventure.Sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very cozy place to stay for a few days. Friendly staff and located in a great part of the city (Le Marais). Super easy access to local transportation. The nearest Métro station is just a block away and can get you into the heart of Paris. Great restaurants and cafes on every corner of the hotel. Highly recommend.
Stayed 3 nights in Jul 2023
Response from Emmanuel on 19 Jul 2023
Dear,Thank you for leaving us a message.Everything you said about our hotel is amazing.Thank you for mentioning our location and our staff.We hope you had good time with us and we woud like to see you again to keep on adventure.Sincerely,

10/10 Excellent

Nir Yohay

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location! Wonderful team Highly recommended
Stayed 5 nights in Jun 2023
Response from Emmanuel on 1 Jul 2023
Dear,Thank you for your message.We are so delighted to read you. Everything you said is very wonderful for us. Our staff work so hard to perform and improve our service next to you. Our location too, is very popular and most of our guests like it. We hope to see you next time again to keep on adventure.Syncerely,

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located steps from Metro and many shops and cafes. Small room, excellent bed and new bathroom.
Stayed 3 nights in Jun 2023
Response from Emmanuel on 22 Jun 2023
Dear, Thank you for leaving us a message.everything within our hotel is done for your pleasure, ,our location our staff and our facilities.Thank you again if you had good tile with us.Sincerely

10/10 Excellent

sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We liked the windows and the balcony that our room opened onto very much. One of the attendants at the desk was not as helpful as we expected but most of the staff was very pleasant and helpful
Stayed 3 nights in May 2023
Response from Emmanuel on 26 May 2023
Dear Sarah,Thank you for leaving us a message.We are so thrilled to read you and our staff is very attentive and helpful.all obseration is very important for us and help us to improve our service.We hope to see you again next time.Sincerely,

10/10 Excellent

Nick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch
Friendly and helpful staff, decor and cleanliness very good
Stayed 3 nights in Apr 2023
Response from Emmanuel on 3 May 2023
Dear Nick,Thank you for leaving us a message, our staff is very attentive, and helpful, thank you again for mentioning it.We are so happy for the star rate you gave us and we hope to see you again , with the aim to keep on adventure.Sincerely,

8/10 Good

Maritza

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost perfect
Excellent location, staff friendly and helpful. The only thing is some rooms are little. I stayed in two different rooms, the first one was little but well equipped. The second one is larger. They does not have blower to comb your hair properly, so I was disheveled all the time since I have curly hair. Other than that was a perfect trip.
Stayed 1 night in Apr 2023
Response from Emmanuel on 27 Apr 2023
Dear Maritza,Thank you for leaving us a message.We are so delighted for reading you. with the aim to make our stay amazing, any observations are good, for imphelping us improve our service , and we thank you again for that.We hope to see again you next time in order to keep on adventure.Sincerely,

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful. The hotel was very clean, quiet, had great coffee and crossaints in the lobby, and was close to EVERYTHING we needed or wanted in Paris! :) Metro stop was so close...
Stayed 4 nights in Apr 2023
Response from Emmanuel on 14 Apr 2023
Dear Michele,Thank for leaving us a message.Our staff is very ready for helping you anytime, and we are so attentive to that, and we thank you for mentioning that.Our location is very popular, and as you said everything is so close.We hope to see you again next time, with the aim to keep on adventure.Sincerely,

10/10 Excellent

Ellen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team was extremely helpful and the location was excellent.
Stayed 1 night in Mar 2023
Response from Emmnuel on 5 Apr 2023
Dear hellen,Thank you for leaving us a message.we are so delighted to see that we have helped to make your stay extraordinay.Everything is done to improve our service, and we hope to see you next time.sincerely,

10/10 Excellent

Graeme

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I have always liked this hotel, particularly the breakfast room downstairs. Recent renovations to the property have been a plus.
Stayed 1 night in Mar 2023
Response from Emmanuel on 6 Apr 2023
Dear Graeme,Thank you for leaving us a message.We are so delighted to know that we have helped you have a good time in paris.We hope to see you next time.sincerely,

6/10 Okay

Verified traveller

Business traveller
clean but very noisy. walls are very thin.
Stayed 5 nights in Feb 2023
Response from Emmanuel on 9 Apr 2023
Thank you for your message.many improvement have been made to overcome this problem and we hope the next time, you will enjoy your stay with us.

10/10 Excellent

Sacha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

jairo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a very good and convenience option when in Paris for PV.
Stayed 4 nights in Feb 2023
Response from Emmanuel on 9 Apr 2023
Dear Jairo,thank for leaving us a message.we are so delighted to receive to have helped you to spend a good time in paris.we hope to see you next time.

10/10 Excellent

Patricia Ann Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice upon arrival. The room is small but cute. The BATHROOM was modern, clean and looked brand new. I was so impressed with their bathroom, despite its size- perfect for just the two of us. I’ve been to Paris many times and this is the first hotel I’ve found that doesn’t have a must moldy smell in the bathroom after use which is a HUGE deal for me. The room itself isn’t as modern or clean as the bathroom but I loved our balcony. There is no safe unfortunately but I still felt safe. I do put protections on my lock and have a censor so I know they didn’t come into my room while I wasn’t there. The front desk staff and the manager were so sweet, kind and helpful and I appreciate them so much!!! Thanks for making our stay so wonderful!
Response from Emmanuel on 21 Apr 2023
Dear Patricia,We are happy to have contributed to your development during your stay with us.Several improvements have been made, to make your stay unforgettable, and thank you for mentioning it.Our staff is very attentive and ready to help at any time.We hope to see you again in order to keep on adventure.Sincerely,

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small and felt it was a little overpriced. Breakfast was great (hardboiled eggs, ham/turkey slices, variety of cheeses, coffee (regular or nexpresso), bread, cereal, jams. Room had a small fridge but did not cool that much. coffee maker. Staff was super friendly and very helpful. The St Paul metro station is less than a block. Similarly, there are 2 mini-markets that sale dinner and so is a boulangerie to buy sandwiches and sweets. A little over a couple of streets away from the Seine.
Stayed 5 nights in Dec 2022
Response from Emmanuel on 21 Apr 2023
Dear Norma,Thank you for leaving us a message.We are so happy to know everything went very well. Your pleasure is our our goal when you stay with us.Our location is popular and thank you again for mentioning that.Our staff is so delighted to read your comment and we hope to see you again next time.Sincerely,

10/10 Excellent

Mary Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found the hotel well located and the staff very helpful.
Stayed 5 nights in Nov 2022
Response from Emmanuel on 21 Apr 2023
Dear Mary Jane,Our staff is very happy for reading you.Our location is veru popular and thank you again for mentionning it.We hope to see you next time with us.Sincerely,

10/10 Excellent

Nairys Lagos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great. Location is awesome i should have stayed here before.
Stayed 1 night in Oct 2022
Response from Emmanuel on 22 Apr 2023
Dear Nairy's,Thank you for leaving us a message.Everything is done for your pleasure, and help you having a good time with us.We hope to see you again next time. Please accept our best regards

10/10 Excellent

Luc

Liked: Staff & service, amenities, property conditions & facilities
clean, peaceful, friendly owner
Stayed 2 nights in Nov 2022
Response from Emmanuel on 21 Apr 2023
Dear Luc,Thank you for leaving us a message.Everything is done for your pleasure. Our staff is very attentive, and ready to evereything for your service.we hope to see you again next time.Please accept our best regards,

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully hotel renovated with really good taste in color and design. Great location in the Marais near Village de St. Paul. Nice staff and good breakfast.
Stayed 1 night in Oct 2022
Response from Emmanuel on 21 Apr 2023
Dear Sandra,Thank you for leaving us a message.Our staff is so happy to read that.Many improvement has been made, and we are so delighted you like it. Our location is very popular and thank you again for mentioning it.We hope to see you again next time Please accept our best regards,

2/10 Terrible

MARGARET

Stayed 3 nights in Oct 2022

10/10 Excellent

Mohamed Dhia

Stayed 3 nights in Oct 2022

8/10 Good

Ioanna

Stayed 3 nights in Oct 2022

10/10 Excellent

Yair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, warm welcome very nice room
We got a very warm and pleasant welcome. The room was ready on time, clean and very well maintained. The location is just amazing, in the heart of the most beautiful quarter in Paris, very close to a Metro station, Rivoli shopping street, great restaurants, bars and more. We highly recommend it and will surely come back!!!
Stayed 4 nights in Oct 2022
Response from Emmanuel on 21 Apr 2023
Dear Yair,Thank you for our message.Our staff is very attentive for helping you, to have a good time in paris.Our location is so popular and thank for mentioning it.We are so happy to have helped you to spend a good time in paris.Thank you for your recommendation, and we hope to see you again to keep on adventure.Sincerely,

6/10 Okay

Kenneth

Travelled with partner
Liked: Staff & service
The location of this hotel is excellent. It's about a 3 minute walk from the St. Paul metro station with lots of restaurants nearby. There's always a person at the front desk to ensure that only guests can enter into the hotel. The room itself is old and outdated. The towel warming rack has a thick layer of dust covering it. The bathroom has a nice overhead shower, but the glass enclosure was done poorly that water gets everywhere after you shower. It's an ok hotel at this price point -- not the best looking but you can't beat the location!
Stayed 4 nights in Sep 2022

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice old hotel, lovely view, friendly staff.
Stayed 2 nights in Sep 2022
Response from Emmanuel on 22 Apr 2023
Dear Suzanne,Dear Sven,Thank you for leaving us a message.Everything is done for your pleasure, and we hope you have a good time with us. Thank you again for mentioning our location.Our staff is very gratefull about everything you said in relation to our hotel.we hope to see you again next time.Sincerely

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in Le Marais, Velib station and Saint Paul metro station nearby. Staff were very friendly and helpful, room suited our needs. Would not hesitate to stay again.
Stayed 5 nights in Sep 2022
Response from Emmanuel on 22 Apr 2023
Dear Matthew,Dear Sven,Thank you for leaving us a message.Everything is done for your pleasure, and we hope you have a good time with us. Our staff is very gratefull about everything you said in relation to our hotel.we hope to see you again next time.Sincerely

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and convenient to metro stops
Stayed 2 nights in Sep 2022
Response from Emmanuel on 22 Apr 2023
Dear karen,Thank you for leaving us a message.We are so delignted, for reading you.Our location is very popular, and our guests like it.We hope to see you again next time.Sincerely,

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No
Stayed 4 nights in Aug 2022

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This little gem has the kindest front desk staff and wonderful restaurants and shopping all around.
Stayed 1 night in Aug 2022
Response from Emmanuel on 22 Apr 2023
Dear Carol,Thank you for leaving us a message.Our staff is very attentive and does everything to make you happy.This message goes straight to our hearts.Thank you again for mentioning our location.We hope to see you again next time, with the goal of continuing the adventure.Yours sincerely

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in a convenient location, close to the metro, shops, and restaurants,
Stayed 4 nights in Jul 2022
Response from Emmanuel on 22 Apr 2023
Dear Carol,Thank you for leaving us a message.Our staff is very attentive and does everything to make you happy.This message goes straight to our hearts.Thank you again for mentioning our location.We hope to see you again next time, with the goal of continuing the adventure.Yours sincerely

10/10 Excellent

Elodie

Stayed 3 nights in Jul 2022

10/10 Excellent

Siovhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Marias, good staff and beautiful old hotel that did not feel old!
Stayed 3 nights in Jul 2022
Response from Emmanuel on 22 Apr 2023
Dear Carol,Thank you for leaving us a message.Our staff is very attentive and does everything to make you happy.This message goes straight to our hearts.Thank you again for mentioning our location.We hope to see you again next time, with the goal of continuing the adventure.Yours sincerely

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Liked that it was clean
Stayed 1 night in Jul 2022
Response from Emmanuel on 26 Jul 2023
Dear,Thank you for leaving us a message.We are so delighted about everything you said.Our staff makes a great job to make your stay within our hotel amazing.We hope to see you again next time in our charming hotel to keep on adventure.Sincerely,