we arrived and were given a twin room and not the double we had asked for, there was no kettle in the room and when I asked I was told to use the microwave, this was variable at best and fairly useless for cooking anything as were the two hotplate or warm plates would be a better description. Breakfast which we opted for on the first day was acceptable. The curtains fell down on the first night and it took 2 days for them to fix, on the third day the toilet seat fell apart. We asked for extra pillows, these were given in a bag, on opening they were both stained with no pillowcases, so again I had to go and ask. We were told that we would have to pay extra to have the room cleaned, strange as if you were there 1-3 or over 8 days this was free, 4-7 was extra? Lighting was with low wattage bulbs and I struggled to read at night. We spent the week either eating out or salads as it was not really possible to cook, as this was supposed to be a studio flat with cooking facilities we feel its not good enough. The bath was small and the over bath shower was just about adequate, towels were small and rough.