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Reviews of Family House Zen Boutique Resort

3.5 out of 5
Family House Zen Boutique Resort
354 Moo 1, Mae Hi, Pai, Mae Hong Son

Reviews

9.6

Exceptional

Rating 10 - Excellent. 24 out of 32 reviews" "
Rating 8 - Good. 7 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 0 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marc

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent for the money and location is perfect! 5 minute walk to the city center and you have some peace
Stayed 1 night in Dec 2023

10/10 Excellent

Bonnie, Dana Point

Liked: Cleanliness, staff & service, property conditions & facilities
5 STAR SERVICE!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rohan

Stayed 2 nights in Feb 2023

10/10 Excellent

Barbara

Stayed 1 night in Jan 2023

10/10 Excellent

Kenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Owner Mr Honk very help helpful and friendly, the property only five minutes to walking street, atmosphere around hotel very peaceful , quiet . It was so relaxing after long day . Truly recommend going to this hotel P.S. breakfast 👍, order to make not buffet style. Fresh and hot.👏👏👏

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic family at the resort. We felt welcome and relaxed and they made sure we had everything we needed. Perfect spot, quiet surrounded by farms yet 7 minutes walk to the action of the walking street. Only reason for not a full five star is the pool was not working, green and murky. We where the only guests for our stay, relaxing.
Stayed 6 nights in Mar 2022

8/10 Good

Michael R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel in a Great Location
Set in a quiet, semi rural location, this resort is across the river from Pai. It’s a pleasant 15 minute walk to Walking Street. We were upgraded to a poolside room (we were the only guests during most of our stay). The staff were very kind and helped us with a couple of special requests.
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location is a short walk to town which was great as we didn’t have to manoeuvre our scooter at night when the road is closed for the Night Market. The property is well appointed and very relaxing in its location, style and service. The staff to out of their way to make the stay enjoyable. Breakfast can be ordered, lots of variety in choice and very fresh. Can’t wait to return!
Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2020

10/10 Excellent

dbc, valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best of both worlds w attention to detail Best location I have found in Pai. Minute to town but over the river and next to a farm field and rice paddies. Phenomenal breakfast. We are repeat guests.
Stayed 1 night in Jan 2020

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and peaceful place to stay and so close to Walking st. Even though the bamboo bridges had been washed away a few days before we arrived, the staff, notably Noong ( sorry if i spelled his name incorrectly) and Jonathan were more than happy to run you into town and pick you up. All the staff were so sweet and accommodating. And the breakfast menu was delicious. Would recommend Zen House to travelers who love a little lux and attention to detail.
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walk to centre of town 2 minutes but in quite location away from bar noise. Staff freindly and went out of their to assist when asked. Clean and modern facilities. Only downside was no restaurant but food close and cheap and good
Stayed 6 nights in Jul 2019

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a chilled time in Pai
Owners are really nice and keep the place spotless. Breakfast is delicious with lots of choice, pool is very chilled after a day out in Pai and the location is great - walk away from the main walking street, but little further by scooter since you need to bike round to the main road. We went in low season and practically had the place to ourselves. Very zen indeed!
Stayed 4 nights in Jun 2019

8/10 Good

WSpencer, Reno, Nevada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff and a very comfortable hotel for the area. The location is an easy walk into town and you cross a bamboo bridge. Lots if places to eat in town and the hotel also has a lovely free breakfast. The hotel staff will pick you up at the airport and take you back again. We flew Wisdom Air which is a very small plane, but allows you to avoid the longer bus ride. Pai is a small quaint town, and we found the slower pace a delight.
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really terrific staff, property, and location. Couldn't ask for more!
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2018

10/10 Excellent

Joan, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Such a lovely place to stay. The owners and staff could not have been nicer. The room with adorable little front porch was clean, modern and attractive. I would definitely return here in the future.
Stayed 2 nights in Mar 2018

6/10 Okay

Catherine, Chiang Mai

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Nice boutique hotel
I was staying at another hotel in Pai the night before and because it was in the middle of town centre, it was too noisy at night. Therefore I booked this hotel thinking this is a bit away from the town so it would be quiet. But the night I was staying, maybe because it's the full moon night, someone was having a party nearby and all night long, they were having very loud music and singing and talking so I could not get any sleep! Also that night was really cold and the blanket in the room was only very thin, probably just a summer blanket and there's no extra blanket in the room. I was freezing cold the whole night even though I put my jacket on and socks on. That's why the next day, even though I've already paid for two nights, I checked out of this hotel and booked into another hotel far away from town!
Stayed 2 nights in Jan 2018

10/10 Excellent

Jennifer, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff & a very cozy place
I love the cozy feel to the room. It is not big or luxurious but comfortable enough for 3. I particularly like the small balcony outside the room; it's a wonderful place for one to just relax and enjoy the crisp,cold morning breeze, reading and listening to the birds. It is a very serene and peaceful experience. The morning breakfast is not a big spread but very tastefully prepared & I enjoyed what was available.. Moreover, the staff are very friendly, always smiling and attending to our needs. I will definitely like to stay there again should I ever visit Pai.
Stayed 3 nights in Dec 2017

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in a great location.
The room and service were both excellent and I highly recommend. The area might look at little remote on the map, but it is only a short walk to town across a nearby bamboo bridge.
Stayed 3 nights in Dec 2017

10/10 Excellent

Nimrod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at pai!
We had a great stay at the resort! Very good service, the owners on charge all the time. The rooms extremely clean! Nice pool outside, 2 meters from the door of the room. The breakfast very colorful and tasty.
Stayed 3 nights in Dec 2017

10/10 Excellent

Liron & David (ISRAEL), The pearl of Pai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only true resort in Pai, amazing staff
Only good words in my mouth. Really special people run this place, they know well the job and listen carefuly to every costumer. Room: Spacious room, good shower, soft towels, clean sheets and cozy bed. Pool: feels like its your private pool. so clean, nice bar - recommanding highly the Thai ice tea! fair prices. Garden: fsntastic taking cared, including spray against bugs. Location: perfect. only 6 minutes walking from center (pai's walking street), yet very quiet a d peacful. very close to the river, feels lije a Kibbutz/contry side/farm. planty of nature! Transportation: You do not need any, but the amazing staff will pick you up and take you to the bus station, only need to ask in advance/call. Breakfast: must! the best scrumbeld eggs you'll have, with butter, take the Israeli breakfast. Staff: staff will be insolting... they are family. The best managing experience we had. English controlling, very good housekeeping, always ask you how did you slept and take care of you by 100%. To improve: i would only improve the pilows or giving another firm option, and providing extra largest pool towel. But overall, more than expacted, we extreamly enjoyed in our honeymoon!! Thank you Dear Family, David & Liron from Israel.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and nice place. Loved the bamboo bridge that connect to the main road
Stayed 2 nights in Jun 2017

10/10 Excellent

eric, Shanghai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This should be your top choice.
My stay here was one of the most pleasant in my Asian travels. The hotel was immaculate yet not sterile. It was very comfortable and honey. Jonathan was a Lu excellent manager and went above and beyond to ensure even need of mine was met. The pool area was excellent, the food delicious and the staff accommodating.

8/10 Good

piya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend for family with children. Great family-friendly small resort in Pai. Room is clean & very spacious. Bathroom has only a standing shower (not a problem for me) and a water heater with great water pressure. There is an adequate size swimming pool for family to enjoy. Staffs were very friendly and helpful which made our stay even better. Resort is located in a quiet area but only a few mins walk to Pai River and about 5 mins to a walking street with lots of delicious and reasonably priced street foods as well as shops, restaurants and bars. The highlight for us was the breakfast in which we could order as much or as little as we want. They are freshly prepared per order. And every dish was well and beautifully presented. We truly enjoyed our stay.
Stayed 2 nights in Nov 2023

10/10 Excellent

Thierry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Endroit tres agréable avec un petit de 3 ans (piscine et glace en libre service!!!) personnel super, très propre , a 2 min du centre ville.
Stayed 3 nights in May 2018
Response from Mint. on 21 Jun 2018
Thank you for your review and happy to heart that.Hope to see you next time with free icecream!!!!!

8/10 Good

CHEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and nice staffs. Only 5 minutes walking to night market!
Stayed 2 nights in Dec 2017

10/10 Excellent

XIANG JUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
干净，房间大，房东很nice
房东人很好，把我们送到aya车站。又一次早餐点错了，上来才发现，老板很nice的帮我重做了一份。酒店设施精致，房间够大，有沙发区域足够4人聚餐休息。