Bar (on property)

Reviews of Villars Lodge

3 out of 5
Villars Lodge
Route des Hôtels 36, Ollon

Reviews

9.0

Wonderful

Rating 10 - Excellent. 26 out of 45 reviews" "
Rating 8 - Good. 15 out of 45 reviews" "
Rating 6 - Okay. 3 out of 45 reviews" "
Rating 4 - Poor. 1 out of 45 reviews" "
Rating 2 - Terrible. 0 out of 45 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Fidaa, hammond park

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice and the staff were wonderful, I was only disappointed in the fact that it wasn’t not clear when booking that the hotel charges a car park fee of 15 CCF.
Stayed 1 night in Feb 2024
Response from The Direction on 4 Mar 2024
Dear Fidaa,Many thanks for sharing with us your review. It is a pleasure to read that you had an enjoyable stay with us. As for the parking, we regret to know that you were not informed about it as it is clearly mentioned when booking that it is subject to charge.We truly look forward to the pleasure of welcoming you again very soon.Kindest regards,Jean-Yves Blatt and the entire team of the Villars Alpine Resort

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

6/10 Okay

Aurae Mues Chan Hui, London

Travelled with family
Disliked: Cleanliness, amenities
CHECK-IN: The staff did not inform us that breakfast during our stay was actually included. CHECK-OUT: Double charges - We were asked to pay taxes and fees AGAIN, even though we had already paid via Expedia!
Stayed 2 nights in Dec 2023
Response from The Direction on 2 Jan 2024
Dear Guest,We truly thank you for sharing with us your constructive feedback. We were indeed saddened that you left our hotel with less than fond memories. With regret and after thorough verifications we acknowledged that your payment was double charged. Conscious of the situation, we immediately have taken the appropriate actions by processing to your prompt refund. Indeed and as mentioned upon booking, our prices are including bed & breakfast.Allow us to sincerely apologize for the unpleasant inconveniences and rest assured that we have addressed your feedback with the respective teams for necessary measures and to improve future guest experiences.We very much look forward to having the pleasure of welcoming you back on future occasions.Kindest regards,Jean-Yves Blatt and the entire team of the Villars Palace

8/10 Good

Mustafa

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Excellent service, clean rooms, abundant breakfast and great location. Close to some prep schools such as Beau Soleil and Aiglon College. Superb!
Stayed 1 night in Jun 2023

10/10 Excellent

Dr. Buddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stay at The Villars Lodge!
My stay was great! The kind lady at the reception desk was friendly, interested in my stay, and exceedingly helpful. The same kind lady was at the reception desk Saturday morning and was just as friendly and helpful as the night before. She seemed genuinely concerned about me because it was raining and I had no umbrella. She showed me the way to the bus station and told me where I could stand out of the rain until the bus arrived. The room was great. The staff, even better!
Stayed 1 night in Jun 2023

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay for easy access to the ski slopes. Minimal amenities as was expected. The beds were pleasantly roomy considering bunks and were very comfortable! The breakfast was fantastic. Would definitely stay here again
Stayed 5 nights in Feb 2023

10/10 Excellent

ALAIN

Stayed 1 night in Feb 2023

10/10 Excellent

Jayakrishnan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful place to stay see around and to Breathe for skiing . Food has been amazing with very courteous and helpful staff. Highly recommended

10/10 Excellent

Aliona

Liked: Cleanliness, property conditions & facilities
The lodge is very modern, clean, stylish and cosy. I booked a single room and it was the best one I ever had. The restaurant offers great food and has a very unique atmosphere. Recommended
Stayed 1 night in Oct 2022

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel.
Friendly and helpful staff. Good location. Great buffet breakfast. Drying room for skis etc. Rooms were clean and appropriately furnished.
Stayed 2 nights in Mar 2022
Response from Villars Alpine Resort on 21 Mar 2022
Dear Mr.James, Thank you very much for your comments and for taking the time out to share your experience. All of us are delighted that we could ensure you a comfortable stay during your visit. We are grateful for your precious feedback and hope to have the pleasure of welcoming you back in the near future! Kind regards, Charlotte, Jean-Marc and the whole team of the Villars Alpine Resort

10/10 Excellent

Aleksandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Lorena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel DONT forget about the SHARE BATHROOM
Nic little hotel
Stayed 3 nights in Aug 2021
Response from All team of the Villars Lodge on 15 Sept 2021
Dear guest, Thank you for your recent visit and feedback. Please note that share bathroom only applies to Economy single room category. Hoping you enjoyed your stay with us and looking forward to welcome you back again. Best regards,

8/10 Good

inderdeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bar
The rooms are basic but very comfortable and clean. The restaurant/bar is lovely, great food and service.
Stayed 1 night in Sep 2021
Response from The whole team of the Villars Lodge on 15 Sept 2021
Dear guest, Thank you for your nice comment and confidence. We hope to see you soon again and remain, with our kind regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is simply outstanding. We had the two bedroom apartment for myself, my husband and our 2 children. The apartment was perfect. The kitchen was very useful when you are traveling with a family and don’t always want to eat out. The room itself was modern, clean and a really nice feel to it. The main lodge dining room/ hang out room is idyllic. It looks like something from a storybook about a perfect lodge in a Swiss village. The food is wonderful and the price was reasonable for Switzerland which tends to be an expensive country. I would highly recommend this hotel for the location also. Only a two minute walk to the center of Villars, a quick trip to the gondola, a local shop, restaurants and pharmacy. Also one of my children had a serious rapid illness and the hotel was able to get us a taxi in moments and there is a doctor office was 3 minutes away. This hotel deserves 5 stars in my opinion.
Stayed 3 nights in Jul 2021
Response from Charlotte Boutilly on 7 Aug 2021
Dear guest, We feel very lucky and grateful following your kind feedback. It was a pleasure welcoming you in Villars and we hope you had a great time! Hoping to see you again in the future, we send you our best regards. Keep safe and take care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2021
Response from Charlotte Boutilly on 26 Mar 2021
Merci pour votre évaluation et à bientôt !

8/10 Good

Jens viggo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant comfortable rooms, friendly and welcoming staff, beautifully restored bar and restaurant area.
Stayed 1 night in Dec 2019

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant/bar area is a great place for working, reading, having a deink and nice dinner The quality of the food is fantastic! The staff amazing and the hotel is well Located in town You can walk to the mountain or in town easily and safley I love this hotel Its the third time I stay here
Stayed 3 nights in Mar 2024
Response from The Direction on 19 Mar 2024
Dear Maria Isabel,Thank you very much for your comments and for taking the time out to share your experience. All of us are delighted to hear that you appreciated your stay with us.We hope to have the pleasure of welcoming you back in the future!Kindest regards,Jean-Yves Blatt and the entire team of the Villars Alpine Resort

10/10 Excellent

Cornelia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coole Location mit Ambiente!
Stayed 3 nights in Feb 2024
Response from The Direction on 14 Feb 2024
Dear Cornelia,Thanks for taking the time to review our hotel! We’re thrilled that you enjoyed your time there.It will be our utmost pleasure to welcome you on future occasion for another wonderful retreat.Kindest regards,Jean-Yves Blatt and the entire team of the Villars Alpine Resort

8/10 Good

Annelise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The Direction on 3 Apr 2024
Dear Annelise,Many thanks for sharing with us your rating following your stay at the Villars Lodge.We look forward to the pleasure of welcoming you again in the near future.Kind regards,Jean-Yves Blatt and the entire team of the Villars Alpine Resort

10/10 Excellent

Avi Ari

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2024
Response from The Direction on 3 Apr 2024
Dear Avi Ari,We thank you for this stellar rating and truly look forward to the pleasure of welcoming you again very soon.Kindest regards,Jean-Yves Blatt and the entire team of the Villars Alpine Resort

6/10 Okay

Anne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Établissement propre et bien situé. Très déçue par les chambres avec lits superposés pour un prix excessifs.
Stayed 1 night in Feb 2024
Response from The Direction on 5 Feb 2024
Chère Madame,Nous vous remercions d'avoir séjourné au sein du Villars Lodge. C'est un plaisir de savoir que vous avez apprécié la propreté de l'établissement ainsi que la situation géographique. Nous regrettons toutefois de lire que les chambres avec lits superposés n'aient pas été à votre convenance. Nous vous recommandons pour un prochain séjour de privilégier nos chambres avec lits classiques.En espérant avoir le plaisir de vous accueillir à nouveau.Meilleures salutations,Jean-Yves Blatt et toute l'équipe du Villars Alpine Resort

8/10 Good

Mario

Stayed 1 night in Jul 2023

4/10 Poor

Jean Marc

Disliked: Staff & service, property conditions & facilities, room comfort
Hôtel ferme et pas terrible
Stayed 3 nights in Jul 2023

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótima localização e vista
Localização excelente, com vistas incríveis. Quarto confortável e recepção muito bonita
Stayed 1 night in Jun 2023

8/10 Good

Lars Tore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and good quality on the rooms.
The room was not prepared when I arrived, but the people in the reception fixed that very quickly with an upgrade to another (and bigger) room. Overall a very nice place to stay. Also a fairly big parking on the site (extra cost per night). Great service from the staff!
Stayed 1 night in Jun 2023

8/10 Good

Gerhard

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Sehr schöne nette Lounge/Bar, sehr gutes Frühstücksbuffet, leider aber erst ab 7:30, Mini Zimmer ohne Toilette und ohne Dusche. Diese müssen auf dem Gang benützt werden. Ich war sehr erstaunt darüber, zum angebotenen Preis.
Stayed 2 nights in Feb 2023

10/10 Excellent

Bart

Stayed 1 night in Jun 2022

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

8/10 Good

Eliane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Unkunft. Zweckmässig aber modern eingerichtet. Sauber. Personal freundlich.
Stayed 2 nights in Jan 2022
Response from Victoria Hotel and Residences on 24 Jan 2022
Liebe Eliane, vielen Dank für Ihre lieben Worte und Ihre positive Bewertung. Wir freuen uns sehr zu lesen, dass Ihr Aufenthalt vollauf Ihren Erwartungen entsprochen hat und dass Sie diesen geniessen konnten. Ihr Feedback ist für uns sehr wertvoll, da es uns hilft, unseren Service aufrecht zu erhalten und stetig zu verbessern. Gerne leiten wir Ihren Kommentar an das gesamte Team weiter. Wir hoffen auf ein baldiges Wiedersehen in Villars-sur-Ollon. Mit den besten Grüssen, Charlotte, Jean-Marc und das ganze Team der Villars Alpine Resort

8/10 Good

Giselle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2021

10/10 Excellent

Tobias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Weekend Trip
Superschönes Hotel in modernen Stil, Aufmerksames Personal, die einzige Kleinigkeit die gefehlt hat war ein TV (für Junior ;-) )
Stayed 1 night in Sep 2021

10/10 Excellent

Giuseppe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bien placé et service tres sympa
Stayed 1 night in Jun 2021
Response from Charlotte Boutilly on 7 Aug 2021
Un grand merci pour votre confiance et meilleures salutations.

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge joliment rénové
Ce lodge est idéalement situé au centre de Villars, à quelques minutes à pied ou en navette du Roc ďOrsay ou du train pour les pistes. Chambres petites mais pratiques, bien isolées entre elles, mais absolument pas par rapport au couloir, où on entend tout, avec des murs en "carton". Service agréable, pas toujours rapide, port du masque pas toujours bien respecté. Bref, une bonne adresse.
Stayed 2 nights in Mar 2021
Response from Charlotte Boutilly on 26 Mar 2021
Bonjour Monsieur, Nous vous remercions d'avoir pris le temps de partager votre récente expérience parmi nous et espérons pouvoir vous accueillir à nouveau au Villars Mountain Lodge dans le futur. Bien à vous, Charlotte, Jean-Marc et toute l'équipe

10/10 Excellent

Cendrine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hôtel
Excellent séjours, accueil très chaleureux ! Douche un peu brut mais lit confort, décors atypiques mais pratique
Stayed 2 nights in Feb 2021
Response from Charlotte Boutilly on 26 Mar 2021
Merci pour votre confiance et à bientôt à Villars ! Cordialement, Toute l'équipe du Villars Mountain Lodge

6/10 Okay

Raphael

Travelled with family
Liked: Cleanliness
weekend famille en janvier
Très beau lounge/restaurant. Très bien situé. Grand balcon, bien orienté Service: des jeunes hôtesses très sympathiques et appliquées mais visiblement il manque l'organisation/ formation par la direction et probablement une ambiance de travail qui permettrait de proposer un service qualitatif. Organisation petit-déj inefficace car probablement revue en raison du covid, pour le soir une carte des mets très limitée mais malheureusement pas pour proposer du frais mais plutôt des plats sans bcp de gout et qui font penser à du pré-préparé, absence totale de menu enfant, surprenant pour un hôtel familial.
Stayed 2 nights in Jan 2021

10/10 Excellent

Elisabeth, Thun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut eingerichtete Einzelzimmer mit genügend Stauraum unter dem Bett für Koffer zu einem moderaten Zimmerpreis. Sehr sauber und gepflegt.
Stayed 1 night in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020

8/10 Good

Zahra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la chambre 101 spacieuse, petit déjeuner excellent
Stayed 1 night in Jan 2020