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Ulasan tentang Best Western Plus Hotel Massena Nice

4 out of 5
Best Western Plus Hotel Massena Nice
58 Rue Gioffredo, Nice, Alpes-Maritimes

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 384 daripada 1001 ulasan" "
Penilaian 8 - Baik. 433 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 115 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 39 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 30 daripada 1001 ulasan" "

8.8/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

7.8/10

Kemudahan

8.2/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

10/10 Cemerlang

Maria

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location. Staff really friendly and knowledgeable
Menginap 2 malam pada Mei 2024

2/10 Teruk

Liza

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Decent stay in the boutiquey hotel. Rooms are small. Walkable to other areas
Menginap 2 malam pada Mei 2024
Respons daripada Direction pada 13 Mei 2024
Dear Liza,Thank you for your kind feedback following your recent stay.Did you mean to rate us 1 out of 5 ? This rating does not seem aligned with your comment.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Fariel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was very helpful and friendly. Very convenient location for transportation, food and sight seeing.
Menginap 3 malam pada Apr 2024
Respons daripada Direction pada 30 Apr 2024
Dear Fariel,What a great feedback, thank you so much!It is a pleasure to hear that you had a wonderful time in our hotel.Please do come back again soon.Best Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Guillermo, Miami

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location was excellent. The staff were super courteous. The hotel was very clean and quiet. Great area, close to everything
Menginap 3 malam pada Apr 2024
Respons daripada Direction pada 30 Apr 2024
Dear Guillermo,We are delighted by your feedback, thank you so much.We are impatient to see you again in our hotel.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Josiane

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff was very nice and the property was clean. Very well located. And there’s a parking. Also, Massimo upgraded us, so the room was nice and spacious. Only issue is that the room had no view, just a construction wall. We couldn’t change as the hotel was fully booked. I would definitely recommend this hotel and would go back.
Menginap 2 malam pada Apr 2024
Respons daripada Direction pada 15 Apr 2024
Dear Josiane,A big thank you for your amazing feedback.It is a pleasure to hear that you have enjoyed your visit in our hotel thanks to the nice service.Thank you also for recommending us to others.Hoping to see you again soon.Kind Regards,Julian MigueresGeneral Manager

8/10 Baik

Janice

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
So close to Old Town without the crazyness. Staff were great and tried very hard to please. Room was excellent but would select an inside room next time. Street noise at night was pretty loud Tuesday-Saturday when a bar was open
Menginap 5 malam pada Apr 2024
Respons daripada Direction pada 15 Apr 2024
Dear Janice,We are so delighted by your feedback regarding our location, the room and the staff !Wed hope to see you again very soon.Best Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Terri

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
For a premium room we found it very small
Menginap 1 malam pada Mac 2024
Respons daripada Direction pada 25 Mac 2024
Dear Terri,A big thank you for your kind feedback.The Superior room occupied is nearly 22m2 in size. For future stay please feel free to try the Deluxe room which ranges from 24-28.5m2.Hoping to see you again soon.Kind Regards,Julian MigueresGeneral Manger

10/10 Cemerlang

Barinia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The room very comfortable and clean, the staff very friendly and helpful. I love it 😻
Menginap 2 malam pada Feb 2024
Respons daripada Direction pada 6 Mac 2024
Dear Barinia,Thank you so much for the wonderful feedback.We are glad to hear that you have loved your stay with us !Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Barinia

Sukakan: Kemudahan
Great staff and location 😍
Menginap 1 malam pada Feb 2024
Respons daripada Direction pada 21 Feb 2024
Dear Barinia,Many thanks for the wonderful feedback.Hoping to see you again soon.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Eddy

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Merci à l'équipe qui assure un service de très bonne qualité avec le sourire
Menginap 1 malam pada Feb 2024
Respons daripada Direction pada 19 Feb 2024
Cher Eddy,Quel plaisir de recevoir vos compliments suite à votre récent séjour.Nous espérons vous revoir très vite à Nice.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Donna

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is one of the best BW hotels I have stayed at anywhere. The staff were amazing and very helpful with information. The breakfast was a delight. It was a short walk down to the waterfront, trams and restaurants.
Menginap 2 malam pada Feb 2024
Respons daripada Direction pada 19 Feb 2024
Dear Donna,We are delighted by your feedback, thank you so much.Indeed we are ideally located to enjoyed everything our beautiful city has to offer.Please do come back again soon.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Romain

Menginap 1 malam pada Feb 2024
Respons daripada Direction pada 19 Feb 2024
Cher Romain,Un grand merci pour ce superbe avis 10/10.A très bientôt j'espère.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Danielle

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel chaleureux, très bien situé avec un personnel attentionné. Chambre rénovée très propre et calme sur cour, buffet excellent et un vrai plus pour un service voiturier .Je recommande l'hôtel et reviendrai. Merci d'avoir participé à la réussite de notre week-end.
Menginap 1 malam pada Feb 2024
Respons daripada Direction pada 19 Feb 2024
Chère Danielle,Nous vous remercions pour ce charmant retour suite à votre séjour dans notre établissement.Nous sommes très heureux d'avoir pu vous faire profiter pleinement de votre week-end à Nice.Nous espérons que vous reviendrez bientôt séjourner chez nous.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

PERROT

Menginap 2 malam pada Feb 2024
Respons daripada Direction pada 8 Feb 2024
Chère Madame PERROT,Un grand merci pour ce superbe avis 10/10 !Au plaisir de vous accueillir de nouveau.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Péter

Menginap 4 malam pada Jan 2024
Respons daripada Direction pada 19 Feb 2024
Dear Péter,Thank you so much for the amazing 10/10 rating.Please do come back again soon.Kind Regards,Julian MigueresGeneral Manager

8/10 Baik

Aida, Asarum

Menginap 3 malam pada Jan 2024
Respons daripada Direction pada 25 Jan 2024
Dear Aida,Many thanks for your kind feedback.We hope to see you again soon.Best Regards,Julian MigueresGeneral Manager

6/10 Boleh diterima

Clément

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Menginap 1 malam pada Jan 2024
Respons daripada Direction pada 25 Jan 2024
Cher Clément,Je vous remercie pour votre retour suite à votre récent séjour.Nous sommes déçu de ne pas avoir atteint la note de 10/10. En nous indiquant comment nous pouvons nous améliorer, vous nous aidez à vous offrir une expérience de meilleure qualité, à vous comme aux autres hôtes à l'avenir.Nous espérons avoir l'occasion de vous revoir prochainement.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

NAZAIRE BERNARD, TOULENNE

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada Direction pada 9 Jan 2024
Cher Monsieur,Nous vous remercions pour ce charmant commentaire 5 étoiles.Au plaisir de vous accueillir de nouveau.Cordialement,Julian MigueresDirecteur Général

8/10 Baik

Hanh

Mengembara bersama pasangan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
On check-in day, we arrived early and asked about breakfast cost, and was offered free breakfast for that day. Although we did say that we would pay, the receptionist insisted not to charge. Then we signed up for next morning breakfast. At check out, we were charged two days of breakfast. Why offered free of charge to begin with, and then charged? What type of policy is this? We’re not happy with this type of the hotel staff communication. Not reliable at all.
Menginap 2 malam pada Dis 2023
Respons daripada Direction pada 9 Jan 2024
Dear Hanh,I thank you for your kind feedback and I apologies if there was a confusion regarding the cost of breakfast.Please be assured that we will investigate this matter in order to get a full grasps of the situation. In any case please be aware that you benefited of a 40% discount on the total breakfast price.We hope to have the opportunity to welcome you again in the near future.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Catherine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Excellent service et bel hôtel
Menginap 4 malam pada Dis 2023
Respons daripada Direction pada 8 Jan 2024
Chère Catherine,Je vous remercie pour ce superbe avis 10/10.Au plaisir de vous accueillir de nouveau.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Alain

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Petits farcis
Bon séjour bien situé
Menginap 2 malam pada Dis 2023
Respons daripada Direction pada 4 Jan 2024
Cher Alain,Je vous remercie pour ce superbe avis 5 étoiles.A très bientôt j'espère.Cordialement,Julian MigueresDirecteur Général

8/10 Baik

YUMI

Menginap 1 malam pada Dis 2023
Respons daripada Direction pada 13 Dis 2023
Der YULI,Thank you so much for your rating.Please do come back again soon.Kind Regards,Julian MigueresGeneral Manager

6/10 Boleh diterima

Jørn

Menginap 1 malam pada Dis 2023
Respons daripada Direction pada 6 Dis 2023
Dear Jorn,Many thanks for your rating following your recent stay.We hope to see you again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Sascha

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
We stayed at the hotel in late November and had a fairly mixed experience. Unfortunately, our room was quite too warm with thick blankets and no way too cool the room down. (There was no aircon option in winter). We were left to open the windows fully at night (~6-10C outside at night) to get the room close to a comfortable night time temperature. Due to construction sounds in the morning this was also not very conducive to sound sleep. While most of the staff was nice and courteous, the person we were left with at check-out was uncharacteristically curt, which left a rather negative impression after leaving the hotel. We will probably not book there again.
Menginap 2 malam pada Nov 2023
Respons daripada Direction pada 4 Dis 2023
Dear Sascha,I thank you for your kind feedback following your stay in our hotel.Indeed in this winter time we have switch our ventilation to heating mode and we will review the temperatures to make sure it is optimal.I take note of your feedback regarding the service and I assure you that we will review the training of our check-out employee. We are glad however that the rest of the employees were courteous and nice to you.We hope to have the opportunity to welcome you again soon.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Kevin

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super Hôtel, accueil sympathique et Check in tardif possible.
Menginap 1 malam pada Nov 2023
Respons daripada Direction pada 4 Dis 2023
Cher Kevin,Nous vous remercions pour vos éloges suite à votre récent séjour.Au plaisir de vous accuillier de nouveau prochainement.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Jean

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Proximité des principales rues piétonnes et du marché Salaya.
Menginap 3 malam pada Nov 2023
Respons daripada Direction pada 28 Nov 2023
Cher Jean,Je vous remercie pour ce très gentil retour suite à votre séjour dans notre établissement.Nous espérons vous revoir très vite.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Bulent

Menginap 1 malam pada Nov 2023
Respons daripada Direction pada 13 Dis 2023
Dear Bulent,A big thank you for the amazing 5/5 rating.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

christine

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Séjour à Nice
Hôtel avec un accueil très agréable. Personnel disponible et à l’écoute. Bon petit dej, très bien situé pour dîner à proximité. À conseiller.
Menginap 3 malam pada Nov 2023
Respons daripada Direction pada 23 Nov 2023
Chère Christine,Je vous remercie pour vos compliments suite à votre séjour dans notre établissement.Je vais transmettre vos éloges à toute notre équipe car je certain sur que cela va servir d'encouragement pour leurs efforts.Au plaisir de vous accueillir de nouveau.Cordialement,Julian MigueresDirecteur Général

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Will return
Didn’t look exactly like it was in the pictures. Bedroom size was small…to tight and I’m not even a huge person. No room to wiggle with a big luggage. Bathroom size was good enough. Location was perfect. Accessible to food, shopping, etc… Still a good option should we go back to Nice
Menginap 3 malam pada Nov 2023
Respons daripada Direction pada 20 Nov 2023
Dear Guest,I thank you for your kind feedback following your stay.We are glad to hear that you have enjoyed our location and that you found our hotel ideal for your visit in Nice.With regards to the room, we have different room types which are all being redecorated this winter. On a future visit, do not hesitate to try one of our larger room.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
A good location and very good service. The hotel itself is possibly more 3 star than 4.
Menginap 3 malam pada Nov 2023
Respons daripada Direction pada 8 Nov 2023
Dear Guest,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,Julian MigueresDirecteur Général

6/10 Boleh diterima

Pascal

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
4 nights birthday stay
4 nights stay . Breakfast included. While the hotel is conveniently located closed to old town and place massena, I wouldn't call it a 4 star hotel . No proper bar on site , breakfast area quite small as well as bedrooms .Next I come over I will try somewhere else. The price we paid ,in my opinion wasn't in line with what the hotel provided apart maybe for the location but that's all . Sorry !
Menginap 4 malam pada Okt 2023
Respons daripada Direction pada 6 Nov 2023
Dear Pascal,I thank you for your feedback but I am disappointed to hear that you stay was not up to your expectations.I have taken note of your feedback which is really useful to us and we will use it to improve the quality of our services.We hope to have the opportunity to welcome you again on a future trip to Nice.Kind Regards,Julian MigueresGeneral Manager

8/10 Baik

MARTTI JUSSI

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Not far from the beach or tramstop.
Menginap 5 malam pada Okt 2023
Respons daripada Direction pada 30 Okt 2023
Dear Martti Jussi,A big thank you for the very kind feedback.Hoping to see you again soon.Kind Regards,Julian MigueresGeneral Manager

6/10 Boleh diterima

Benjamin

Sukakan: Kebersihan, kakitangan & perkhidmatan
Pleasant stay in Nice
Had a nice stay at Best Western Massena. Staff was very attentive and friendly. Location was great! Just 5 minute walk to the Old Town and even shorter walk to high end shopping and restaurants. Room was much smaller than anticipated despite booking the “privileged” room. Toilet in a very small area separate from the rest of the bathroom. Common areas all appear pretty newly renovated. Would stay again due to location and staff.
Menginap 5 malam pada Okt 2023
Respons daripada Franz Dahmen / Director of Operations pada 23 Okt 2023
Dear Benjamin,I would especially like to thank you for taking the time to share your impressions of your recent stay at the Best Western Plus Hotel Massena.We are glad to read that both the location and all the service of the Hotel Massena and the kindness of the team made your stay even better than expected. We look forward to welcoming you very soon.Sincerely yours.Franz Dahmen Director of Operations

10/10 Cemerlang

Gudbjørg Solbue

Menginap 2 malam pada Apr 2023
Respons daripada Direction pada 20 Okt 2023
Dear Gudbjørg Solbue,Many thanks for the amazing 10/10 rating!Hoping to see you again very soon.Best Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Natalia

Menginap 1 malam pada Okt 2023
Respons daripada Direction pada 6 Nov 2023
Dear Natalia,Thank you so much for the amazing 5/5 rating !Please do come back again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Servanne

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Parfait .manque meuble salle de bain
Menginap 4 malam pada Okt 2023
Respons daripada Direction pada 16 Okt 2023
Chère Servanne,Un grand merci pour votre retour positif suite à votre séjour.Je prends note de votre remarque concernant la salle de bain.Au plaisir de vous accueillir de nouveau.Cordialement,Julian MigueresGeneral Manager

10/10 Cemerlang

Luke

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The hotel exceeded my expectations. The location was perfect. The room was perfect. But the staff was beyond perfect. Helpful in every way possible. I would absolutely stay here again
Menginap 4 malam pada Okt 2023
Respons daripada Direction pada 16 Okt 2023
Dear Luke,I thank you for your praises regarding our service and location.We are glad to have been able to exceed your expectations and we hope that you will return soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

michael

Menginap 3 malam pada Okt 2023
Respons daripada Direction pada 11 Okt 2023
Dear Michael,Many thanks for your kind feedback.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Rikard

Menginap 3 malam pada Sep 2023
Respons daripada Direction pada 9 Okt 2023
Dear Rikard,Many thanks for your review following your stay.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Edith, Gambrills

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean, quiet, professional friendly staff, great convenient location.
Menginap 4 malam pada Sep 2023
Respons daripada Direction pada 6 Okt 2023
Dear Edith,We are delighted by your compliments, thank you so much.Hoping to see you again soon in our beautiful city.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Christian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Das Hotel ist an einer sehr guten Lage. Es ist sauber und das Personal sehr freundlich. Wir haben ein Upgrade bekommen, konnten aber kein Upgrade erkennen. Der Blick aus dem Fenster war auf eine ca. 5m entfernte Hausmauer und auf eine Baustelle.
Menginap 2 malam pada Sep 2023
Respons daripada Direction pada 6 Okt 2023
Dear Christian,Thank you very much for your feedback.We are happy to hear that you have enjoyed your stay with us.Hoping to see you again very soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Lori

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was nice, clean and in a good location. It was close to everything.
Menginap 6 malam pada Sep 2023
Respons daripada Direction pada 6 Okt 2023
Dear Lori,What a wonderful feedback, thank you so much !Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Betty

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Sep 2023
Respons daripada Direction pada 28 Sep 2023
Dear Betty,Many thanks for the great feedback.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Christiano

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
O Hotel esta em uma localização privilegiada, todos os atendentes muito educados, eficientes e solícitos. Ponto fraco foi tamanho do quarto (pequeno) e o cheiro de cigarro impregnado.
Menginap 3 malam pada Sep 2023
Respons daripada Direction pada 26 Sep 2023
Dear Christiano,A big thank you for your feedback.Your comments are really useful to us.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Martine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tres bien
Menginap 4 malam pada Sep 2023
Respons daripada Direction pada 26 Sep 2023
Chère Martine,Je vous remercie pour ce charmant commentaire suite à votre séjour dans notre établissement.Au plaisir de vous accueillir de nouveau.Cordialement,Julian MigueresDirecteur Général

8/10 Baik

Patricia

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
What a nice surprise and first time ever that a hotel contacted me in advance to inquire about my wishes and to supply even twice most useful information ! The professional and friendly service from the entire staff at all times was most appreciated. Too bad only that the rooms aren't soundproof. And the first day the cleaning lady had forgotten to foresee handsoap and the third day no fresh water bottle was put in the room anymore.
Menginap 3 malam pada Sep 2023
Respons daripada Direction pada 26 Sep 2023
Dear Patricia,A big thank you for your nice review regarding our service, this is very much appreciated.I take note of your feedback regarding the housekeeping, this is really useful to us.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

8/10 Baik

Petra

Menginap 4 malam pada Sep 2023
Respons daripada Direction pada 26 Sep 2023
Dear Petra,Many thanks for your nice review.Please do come back again soon.Kind Regards,Julian MigueresGeneral Manager

10/10 Cemerlang

Robert

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff we very friendly. Great location. Nice hotel.
Menginap 4 malam pada Sep 2023
Respons daripada Direction pada 26 Sep 2023
Dear Robert,Many thanks for your praises regarding our service.Hoping to see you again soon.Best Regards,Julian MigueresGeneral Manager

4/10 Lemah

philippe

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Sep 2023
Respons daripada Direction pada 14 Sep 2023
Cher Philippe,Je vous remercie pour votre retour mais je suis d'entendre déçu que votre séjour ne fût pas à la hauteur de vos attentes.Nous espérons avoir l'occasion de vous revoir prochainement afin de pouvoir regagner votre confiance.Cordialement,Julian MigueresDirecteur Général

10/10 Cemerlang

Mehul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This hotel is very close to all the main areas and easy to get around. The staff are very professional and helpful.
Menginap 7 malam pada Ogo 2023
Respons daripada Direction pada 7 Sep 2023
Dear Mehul,Many thank for your praises following your recent stay.Hoping to see you again soon !Kind Regards,Julian MigueresGeneral Manager