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Ulasan tentang LaGuardia Plaza Hotel

4 out of 5
LaGuardia Plaza Hotel
104-04 Ditmars Blvd, East Elmhurst, NY

Ulasan

7.8

Baik

Penilaian 10 - Cemerlang. 713 daripada 1571 ulasan" "
Penilaian 8 - Baik. 369 daripada 1571 ulasan" "
Penilaian 6 - Boleh diterima. 206 daripada 1571 ulasan" "
Penilaian 4 - Lemah. 123 daripada 1571 ulasan" "
Penilaian 2 - Teruk. 160 daripada 1571 ulasan" "

8.2/10

Kebersihan

8.0/10

Kakitangan & perkhidmatan

7.4/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

7.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Olive

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
On arrival at LGA once I called it took five minutes for the shuttle to arrive the front desk staff was very friendly and the restaurant's atmosphere was very comfortable and food was good
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 18 Mei 2024
Dear Olive, Thank you for sharing your recent experience with us. We are pleased to hear that you found our shuttle service prompt upon your arrival at LaGuardia Plaza Hotel and that you encountered a wonderful check-in experience. We are also delighted to know that you enjoyed the relaxing atmosphere of our restaurant and that the food was delicious. Your satisfaction is our priority, and we are thrilled that these aspects of your stay contributed to a positive experience. We appreciate your feedback and look forward to welcoming you back in the future.Effie Mikedis,General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Daniel

Sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada General Manager, pada 17 Mei 2024
Dear Daniel, We appreciate you taking the time to leave your generous rating regarding your recent visit to the LaGuardia Plaza Hotel. It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Teddy

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very clean property. Good room space.
Menginap 1 malam pada Mei 2024
Respons daripada LaGuardia Plaza Hotel pada 12 Mei 2024
Dear Teddy, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and how much you enjoyed our impeccable property along with spacious accommodations. We look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Ruizhao

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 11 Mei 2024
Dear Ruizhao, Thank you for choosing LaGuardia Plaza Hotel and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

6/10 Boleh diterima

Edward

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Every week the company i work for brings me to nyc, and the Laguardia plaza has been the go to for ease of being centrally located. We drive down from upstate, more than 6 hrs away, and at the end of a long day, the last thing anyone wants is to be hassled by the front desk concierge name Nick, they made it an issue for parking our truck, and couldn't find the printable pass that was tight in front of them, then proceeded to call security to allow us to park-(which we were in the proper spot, thanks to john for informing me that it was), and that the desk was more concerned about upselling the restaurants-(to which we visit every week anyway, so much so that they know us by site). We will be back next week, i just hope this comes to the attention of their management team. See you soon.
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 10 Mei 2024
Dear Edward, Thank you for the feedback. While we are happy to know you liked our ideal location and that your overall visit was pleasant, we are sorry to hear about the concerns you had with our front desk service with regard to your parking while you were here. We appreciate you bringing this to our attention; this will be shared with our team as it helps us identify areas of improvement so we can serve our guests better moving forward. We hope to have another opportunity soon to show you the exceptional experience you deserve.Effie Mikedis,General Manager

10/10 Cemerlang

Elias

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Shuttle ( 5-10 min zum Airport LGA)
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 9 Mei 2024
Dear Elias, We are happy that our location directly across from LaGuardia Airport (LGA) and our complimentary shuttle worked out so well for you. Helping you get to where you want to go is essential in NYC, so we appreciate your comments. Thank you for choosing LaGuardia Plaza Hotel for your stay, and we look forward to welcoming you back soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Heidi

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
You can hear everything in the hallway, not exaggerating. Literally can make out word by word.
Menginap 2 malam pada Mei 2024
Respons daripada General Manager, pada 9 Mei 2024
Dear Heidi, Thank you for choosing LaGuardia Plaza Hotel and sharing your experience. We are delighted to know you enjoyed your stay with us. However, we are sorry for the noise disturbance you underwent and the inconvenience this has caused. In the future, please know that our front desk will be available to make your stay as comfortable as possible. Thank you again for your feedback, and we look forward to your return visit. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Tanisha

Mengembara bersama keluarga
Sukakan: Kemudahan
Everything was good
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 8 Mei 2024
Dear Tanisha, Thank you for choosing LaGuardia Plaza Hotel and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Tiara

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great
Menginap 3 malam pada Mei 2024
Respons daripada Shivam Patel FOM pada 6 Mei 2024
Tiara,Thank you for the wonderful review I will share the positive feedback with my team, safe travels and we hope to see you again the next time you travel with us.

8/10 Baik

Patrick, Rochester

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 8 Mei 2024
Dear Patrick, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at LaGuardia Plaza Hotel, and we look forward to welcoming you back soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Lynziel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Shivam Patel FOM pada 6 Mei 2024
Hi Lynziel, Thank you so much for taking the time to write us a review, safe travels and we hope to see you again.

10/10 Cemerlang

Quneetsha, Astoria

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I wish the pool was open. It said it woulf be open by may 1st. So I booked afterwards. However, it was not ready. Its okay, we had a good stay anyway.
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 6 Mei 2024
Dear Quneetsha, Thank you for staying with us and for the excellent review! We are pleased you had an enjoyable time while you were here. We value your comments regarding the pool and have taken note of them. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis General Manager,LaGuardia Plaza Hotel

4/10 Lemah

William

Tidak sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada Shivam Patel FOM pada 6 Mei 2024
Mr. William,Thank you for taking the time to write us a review, I do apologize for any inconveniences you may have had at our hotel. Safe travels

10/10 Cemerlang

Athena A

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mac 2024
Respons daripada General Manager pada 6 Mei 2024
Dear Athena, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at LaGuardia Plaza Hotel; we hope to see you again soon. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Akquella

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The room was nice and clean. They had places you can eat in the hotel. They also had a convention going on.. very nice. Stayed there because it was close to LGA..
Respons daripada General Manager pada 5 Mei 2024
Dear Akquella, Thank you for the wonderful feedback! It's great to know you found LaGuardia Plaza Hotel perfect for your visit. We are thrilled our accommodations, amenities, and convenient location worked well for you. Thank you for staying with us, and we look forward to welcoming you back soon. Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 Baik

Vashti

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The property was what i expected. Clean , friendly staff and good food.
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 4 Mei 2024
Dear Vashti, Thank you for staying with us and sharing your experience. We're happy you enjoyed our hospitality, delicious food offerings, and immaculate accommodations. Our entire team at LaGuardia Plaza Hotel is dedicated to delivering only the best in service, and we hope you will give us another opportunity to serve you again soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Simon

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan
Nice room nice people
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 3 Mei 2024
Dear Simon, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! Thank you for your generous comments regarding our revitalizing accommodations and courteous associates. Thank you for being our guest, and we look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

6/10 Boleh diterima

Laneko

Sukakan: Kebersihan
The property was well kept it just needs update some of the furniture in the rooms.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 2 Mei 2024
Dear Laneko, Thank you for sharing a review of your recent stay with us. We regret that you felt our hotel needed updating. We are grateful for the feedback, and we will share these notes with the appropriate individuals for future modernization plans for our hotel. It was a pleasure to have you as our guest, and we hope to see you again soon.Effie Mikedis,General Manager

10/10 Cemerlang

Saketh

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good rooms
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 2 Mei 2024
Dear Saketh, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you loved our well-appointed rooms! We look forward to having you back the next time you are in the NYC area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Thomas, Parrish

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Only had to stay one night when we flew into LaGuardia airport so this hotel was a convenient choice. The food was very good and the staff was very nice. The hotel was getting a little bit of an overhaul and there was an issue with using a credit card in the dining area and bar. They were only accepting cash. But they did have ATMs available.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 2 Mei 2024
Dear Thomas, Thank you for staying with us overnight and sharing your comments. We are happy you liked our service and the delicious food we serve. However, we regret any inconvenience caused by the mode of payment. We value your patience in this matter. Thank you again, and we hope you will choose us the next time you visit the area.Effie Mikedis, General Manager, LaGuardia Plaza Hotel

8/10 Baik

Ashley, Norfolk

It was okay but over priced
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 1 Mei 2024
Dear Ashley, Thank you for sharing a review of your recent stay with us. We were pleased you enjoyed your overall stay, and we will certainly share your opinions regarding the price of your visit appropriately. We make every effort to be competitive with similar hotels in the area, and we always strive to provide exceptional service and hospitality to each of our guests. We truly value your feedback and hope to have another opportunity to welcome you back to our hotel. Effie Mikedis General Manager

10/10 Cemerlang

Smitha

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
We had a very comfortable stay.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 30 Apr 2024
Dear Smitha, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a comfortable time at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed and connected to your family and friends, along with exploring the attractions and culture of the city. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager,LaGuardia Plaza Hotel

6/10 Boleh diterima

Zeeshan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Got an invoice with $30 parking fee charged to my card …I never even used the parking garage .. it was just an assumption and based on that they charged… I had to call and let them know… usually I don’t even look… other than that all ok.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 1 Mei 2024
Dear Zeeshan, Thank you for being our guest and for your candid review. We regret to learn that you experienced a billing-related discrepancy. We appreciate you bringing this to our attention and being patient in this matter. As this is concerning, we will review this with the appropriate individuals to ensure such a concern is not repeated. We are grateful for your understanding in the meantime. Thank you again for staying with us; we wish you safe travels.Effie Mikedis,General Manager

10/10 Cemerlang

Richard

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada General Manager pada 30 Apr 2024
Dear Richard, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

8/10 Baik

Margaret

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
The area around the hotel was scary. Was afraid to go outside.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 29 Apr 2024
Dear Margaret, Thank you for the comments. Our guests' security and safety are of utmost importance to us; therefore, it was discouraging to learn about the issues you had near our property. Unfortunately, the public area and environment outside the hotel are not under our control or influence. We strive to ensure that any disruption for our guests is mitigated to the best of our ability, and we regret any discomfort you felt while visiting our city. We hope to have the opportunity to welcome you again soon. Effie Mikedis General Manager

2/10 Teruk

Andrew

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
First room was dirty. Staff told us that their computer said it’s clean, almost like questions us. Second room had been broken into. Broken lock and door. Third room was okay but kids were running up and down the hall midnight.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 29 Apr 2024
Dear Andrew, Please accept our apologies for providing anything other than a perfect experience during your stay. Upholding the quality of our guest rooms is a top priority for us; therefore, we are extremely sorry for the cleanliness and maintenance issues you had in your room and the inconvenience this caused. We will evaluate the instances you mentioned and will take appropriate action. We hope you will allow us to provide you with the flawless stay you deserve on a future visit. Thank you again for your feedback.Effie Mikedis General Manager

6/10 Boleh diterima

Carmelita

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 30 Apr 2024
Dear Carmelita, Thank you for taking the time to rate your experience; we love that you could join us. However, we apologize if your stay was anything other than perfect. We would welcome another opportunity to bestow the exceptional hospitality we customarily provide. Thank you again for your feedback, and we hope to see you soon.Effie Mikedis,General Manager

10/10 Cemerlang

Thomas

Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 18 Mei 2024
Dear Thomas, Thank you for choosing the LaGuardia Plaza Hotel. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Effie Mikedis, General Manager LaGuardia Plaza Hotel

6/10 Boleh diterima

Wilma

Mengembara bersama keluarga
Tidak sukakan: Kemudahan
The room was not very clean. Had a bad smell. There was no room service. I ordered the food and had to go pick it up. The staff were not courteous and were rude when I asked questions. I have stayed in many hotels and this was one of the worst.
Menginap 2 malam pada Apr 2024
Respons daripada General Manager pada 28 Apr 2024
Dear Wilma, Thank you for being so specific in your evaluation of our hotel. Our main goal is to offer an exceptional stay for our guests with comfortable accommodations and a responsive, friendly staff. After reading the details of your time with us, we regret this was not your experience. We have shared your feedback with our team so these issues do not happen again. Thank you again for your candid feedback; without it, we cannot improve. We are looking forward to having you stay with us once again so we can provide you with the flawless visit you deserve.Effie Mikedis General Manager

10/10 Cemerlang

arthur

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
the check in was fast and the front desk was very polite and attentive
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 28 Apr 2024
Dear Arthur, Thank you for staying with us and for the excellent review! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our front desk staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

8/10 Baik

Olivia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Property was quite and clean.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 28 Apr 2024
Dear Olivia, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed at our ur well-kept property. Our entire staff looks forward to welcoming you back soon! Effie Mikedis, General Manager, LaGuardia Plaza Hotel

8/10 Baik

Edwin, Kaitaia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024
Respons daripada General Manager pada 4 Mei 2024
Dear Edwin, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had a satisfactory stay. We look forward to having you back the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

2/10 Teruk

Karyn

Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 16 Mei 2024
Dear Karyn, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit. Effie Mikedis General Manager

10/10 Cemerlang

Maik Tobias, Hildesheim

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Das Hotel La Guardia Plaza hat uns sehr gut gefallen. Zwar ist dieses etwas entfernt von Manhattan, aber mit dem Bus und der Subway ist alles gut zu erreichen. Zimmer wurden regelmäßig gereinigt und sind in einem guten Zustand. Personal war sehr freundlich und immer hilfsbereit. Vielen Dank an das gesamte Team.
Menginap 9 malam pada Apr 2024
Respons daripada General Manager pada 25 Apr 2024
Dear Maik, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! Our team is passionate about taking care of each and every guest, so we will be sure to share your comments with everyone. It is also fantastic to read our location worked out well for you. We look forward to having you back the next time you are in the NYC area. Effie Mikedis, General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Nidhi, Oklahoma City

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Spacious rooms . Very close to airport and shuttle services by hotel to nearby subway station make it more convenient to travel around New York.
Menginap 5 malam pada Apr 2024
Respons daripada General Manager pada 25 Apr 2024
Dear Nidhi, Thank you for the wonderful feedback! It's great to know you found LaGuardia Plaza Hotel perfect for your visit. We are thrilled our well-appointed rooms and complimentary shuttle worked out well for you. We were also happy to read that our location across from LaGuardia Airport and just minutes from Manhattan was perfect for your time here. Thank you for staying with us, and we look forward to welcoming you back soon. Effie Mikedis General Manager,LaGuardia Plaza Hotel

8/10 Baik

Savanna

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very welcoming and understanding
Menginap 3 malam pada Apr 2024
Respons daripada General Manager pada 23 Apr 2024
Dear Savanna, Thank you for staying with us and for the excellent review! We are thrilled you had a great visit with us here at LaGuardia Plaza Hotel. Our staff is dedicated to providing every guest with the best experience possible, so they will be pleased to hear your kind remarks. We look forward to welcoming you back the next time you are in the New York City area. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

6/10 Boleh diterima

Sergio

Mengembara bersama pasangan
It’s an alright place to stay but the pro is that it’s extremely close to the airport.
Menginap 6 malam pada Apr 2024
Respons daripada General Manager pada 22 Apr 2024
Dear Sergio, Thank you for being our guest and for sharing your experience. We're thrilled our location across from LaGuardia Airport and just minutes from Manhattan worked out well for you. We always aspire to exceed our guests' expectations; therefore, we apologize if we did not do so during your time with us. We hope you will visit us the next time you are in the NYC area. Effie Mikedis General Manager

10/10 Cemerlang

Prince

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our experience at La Guardia Plaza hotel was amazing. Top-notch service throughout our stay, and the location and complimentary shuttle round up a really great experience. Slight drawback was in regards to the pool and fitness center being down, yet maintaining similar prices to competitors, but everything else you can think of is great!
Menginap 6 malam pada Apr 2024
Respons daripada General Manager pada 20 Apr 2024
Dear Prince, Thank you for sharing about your recent stay at LaGuardia Plaza Hotel. We are delighted to hear that you had a wonderful time with us and that our associates provided courteous service throughout your visit. It's also fantastic to know that our convenient location and complimentary shuttle service enhanced your experience. We are grateful for your kind remarks about the positive aspects of your stay. We appreciate all of your feedback and look forward to welcoming you back in the future.Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Richard A

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Even though it is located so close to the airport, it was quiet. I was on the back side of the bldg so I don't know if it was more noticable in the front side rooms. Shuttles to/from the airport were frequent and there were hourly shuttles to the train/subway station. Pay the extra $ to get the breakfast buffet. It was worth it to us. We couldn't use the pool or workout area as they are currently remodeling, hence the 4-star for "Property condition". We stayed 4-15 to 4-18-24.
Menginap 3 malam pada Apr 2024
Respons daripada General Manager pada 20 Apr 2024
Dear Richard, Thank you for sharing your recent stay at LaGuardia Plaza Hotel. We are delighted to hear that despite our proximity to the airport, you enjoyed a tranquil atmosphere during your time with us. We're pleased that you found value in our shuttle service and breakfast offering. That said, we regret any inconvenience caused by the ongoing remodeling of our pool and fitness center. However, we appreciate your understanding and patience during this process. We strive to continually improve our property to provide an even better experience for our guests in the future. Thank you for choosing us, and we look forward to welcoming you back again soon.Effie Mikedis General Manager LaGuardia Plaza Hotel

8/10 Baik

Valeria

Mengembara bersama keluarga, Mengembara bersama kumpulan
There were no water stations available
Menginap 5 malam pada Mac 2024
Respons daripada General Manager pada 19 Apr 2024
Dear Valeria, Thank you for being our guest and for sharing your experience. We genuinely regret not meeting some of your expectations. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. We hope the rest of your stay was enjoyable and that you will visit LaGuardia Plaza Hotel the next time you are in the NYC area. Effie Mikedis General Manager LaGuardia Plaza Hotel

10/10 Cemerlang

Stefan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Friendly staff, easy check-in and check-out. The shower drain was a bit clogged, but that didn't rise to the level of a complaint. Overall quite positive. We would stay there again.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 19 Apr 2024
Dear Stefan, Thank you for staying with us and for providing your feedback. We enjoyed having you here at LaGuardia Plaza Hotel, and we are delighted you had an exceptional stay! It is great to read you loved our excellent service and had a great time while you were here. We value your comments regarding the shower and have taken note of them. We look forward to welcoming you back! Effie Mikedis, General Manager,LaGuardia Plaza Hotel

10/10 Cemerlang

Christian

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Very amazing scenery and aesthetic inside of the hotel
Menginap 4 malam pada Apr 2024
Respons daripada General Manager pada 18 Apr 2024
Dear Christian, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and loved the well-kept property and breathtaking views! We look forward to seeing you again soon. Effie Mikedis,General Manager, LaGuardia Plaza Hotel

8/10 Baik

William

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 19 Apr 2024
Dear William, We are happy you chose LaGuardia Plaza Hotel for your recent visit. It was a pleasure having you as our guest, and we hope you will return the next time you travel to our area.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

6/10 Boleh diterima

Mohammad

Sukakan: Keadaan hartanah & kemudahan
Very congested area.
Menginap 3 malam pada Apr 2024
Respons daripada General Manager pada 17 Apr 2024
Dear Mohammad, Thank you for taking the time to share your comments about your recent stay. We are disappointed that our location did not suit your needs, and we appreciate your feedback. Your comments are important to us as it helps to improve our guest experience going forward. Thank you again for your review. We hope to see you soon!Effie Mikedis,General Manager

8/10 Baik

STEPHEN, Hopewell Junction

Good
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 14 Apr 2024
Dear Stephen, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at LaGuardia Plaza Hotel. We look forward to welcoming you back on your next visit.Effie Mikedis, General Manager,LaGuardia Plaza Hotel

4/10 Lemah

Yennyfer

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Tidak sukakan: Kemudahan
Shampoo, conditioner and body wash containers were completely empty. I notified staff the next morning and nobody ever went to refill it. The tv didn’t work so that ended up being replaced by maintenance. We tried the lunch/dinner restaurant downstairs and the service was terrible (they had just opened, there were only 2 other tables occupied). The food was 7/10. I wouldn’t stay here again.
Menginap 3 malam pada Apr 2024
Respons daripada General Manager pada 14 Apr 2024
Dear Yennyfer, Thank you for staying at our hotel and for sharing your concerns. The lack of responsiveness from our staff is unacceptable, and we will address the concerns. Your comments show that we have room for improvement, and we assure you we will be more diligent going forward. We are committed to providing outstanding service, and we encourage you to give us another opportunity to show you the exceptional stay you deserve.Effie Mikedis,General Manager

10/10 Cemerlang

nathaniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 21 Apr 2024
Dear Nathaniel, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at LaGuardia Plaza Hotel. We hope to have the pleasure of doing so again on your next visit.Effie Mikedis,General Manager, LaGuardia Plaza Hotel

10/10 Cemerlang

Trina, glastonbury

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan
Nice hotel
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 13 Apr 2024
Dear Trina, Thank you for the wonderful review! We appreciate you being our guest, and we're thrilled you had a great stay at LaGuardia Plaza Hotel. We hope your experience left you feeling refreshed and connected to your family and friends, along with exploring the attractions and culture of the city. Our entire staff looks forward to welcoming you back soon! Effie Mikedis General Manager LaGuardia Plaza Hotel

4/10 Lemah

Parvez

Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 3 Mei 2024
Dear Parvez, Thank you for evaluating your stay. Please accept our apologies for the concerns you had during your stay. We want every guest to have a memorable stay; therefore, we regret this was not your experience. We hope you will return so we can provide you with the exceptional hospitality you deserve on your next visit to the area.Effie Mikedis General Manager

10/10 Cemerlang

Tessa

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Every thing was perfect
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 13 Apr 2024
Dear Tessa, Thank you for the excellent review! It's great to know you loved your stay at LaGuardia Plaza Hotel, and we hope your experience left you feeling refreshed, cared for, and valued! We look forward to seeing you again soon. Effie Mikedis General Manager LaGuardia Plaza Hotel