2/10 Teruk
Jasmine
1 Jun 2024
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The bathroom ceiling was leaking from water damage from upstairs. The front desk check in staff said our room was brand new but there was poorly done renovations completed and water damages. Our stay was constantly interrupted by construction drills. Working in the hotel was nearly impossible. Even worst, maintenance continued to bang on our door to come inspect the water damages in the bathroom. Mind you, we never told them about it. So clearly the hotel staff was well aware ahead of our stay that our room had present damages that required immediate attention. Laying bed with random men walking in and out while you try to work in your room.. it was so cringey and creepy. The bathtub was so rusted and the water did not get hot. The water ran cold and after 20mins it became luke warm at best. Terrified to complain to the staff about our stay as they clearly had no hesitation to enter our room, we decided to push through it. This was one of the worst stays to date. We drove 11hrs straight to end up there. What a nightmare.
Jasmine
Menginap 2 malam pada Mei 2024