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Ulasan tentang Inn on Fifth

4 out of 5
Inn on Fifth
699 5th Ave S, Naples, FL

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 695 daripada 1001 ulasan" "
Penilaian 8 - Baik. 219 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 55 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 24 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 8 daripada 1001 ulasan" "

9.6/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

9.0/10

Kemudahan

9.4/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

8/10 Baik

Luis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
I don’t like the unit A/C efficient was no good, also the beds they need to replace the mattress
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Thalia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Room service until 8 pm
Menginap 1 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 20 Mei 2024
Dear Thalia,Thank you for sharing for your feedback on your recent stay with us at Inn on Fifth - we hope you enjoyed the in-room dining if you were able to experience it. We hope to welcome you back for another 5-star stay soon!Maria HamiltonGeneral Manager

8/10 Baik

Joseph

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pretty hotel in excellent location, very clean. Disappointed no breakfast served on site. Coffee only.
Menginap 2 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 20 Mei 2024
Dear Joseph,Thank you for your recent stay with us and sharing this review highlighting our premium location on 5th Avenue in old Naples as well as the great work our team does to keep our property looking pristine. I regret that we were unable to exceed your expectations for your stay and appreciate you sharing this feedback so we may continuously improve our service and standards. It would be our pleasure to welcome you back in the future and during your next stay highly recommend our gorgeous Club Level Suites that include a complimentary continental breakfast each morning in the central lounge, as well as other refreshments throughout the day.Maria HamiltonGeneral Manager

10/10 Cemerlang

Leonid

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 5 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 20 Mei 2024
Dear Leonid,Thank you for sharing your review of your recent stay with us. We hope you were able to enjoy all of the amazing amenities our hotel has on offer like our rooftop pool and gorgeous Club Suites. We hope to welcome you back for another 5-star stay soon!Maria HamiltonGeneral Manager

10/10 Cemerlang

Edward

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent staff
Menginap 2 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 14 Mei 2024
Dear Edward,Thank you for your kind review of your recent stay with us - we are glad to know it exceeded your expectations. Our team truly is one of a kind and goes above and beyond to create an experience that is unique and memorable for all of our guests. We look forward to welcoming you for another unique experience and 5-star stay soon!Maria HamiltonGeneral Manager

6/10 Boleh diterima

Tammie

Very disappointed that we weren't told there was building work right next to our room! Not great when on holiday. The hotel needs a major revamp. On the plus side the location and staff were great!
Menginap 3 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 14 Mei 2024
Dear Tammie,I'm disappointed to know that your recent stay failed to meet your expectations. The Naples Theatre, adjacent to our hotel, is undergoing a renovation that is expected to be completed in the near future - however I regret the disturbance this caused during your stay and that you were not notified ahead of time. Our team has reached out with contact information if you would like to discuss further and we hope to be able to welcome you back in the future for the 5-star experience we strive to deliver.Maria HamiltonGeneral Manager

10/10 Cemerlang

Alexander, Brooklyn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 14 Mei 2024
Dear Alexander,Thank you so much for your 5-star review! We are you glad you had a great stay and hope you got to enjoy the luxurious, shopping, dining, and experiences just steps away on historic 5th Avenue. We will be ready to greet you again soon for another excellent stay.Maria HamiltonGeneral Manager

10/10 Cemerlang

Douglas, pompano beach

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean property, friendly staff and great location
Menginap 1 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 7 Mei 2024
Dear Douglas,It is wonderful to know that your recent stay was exceptional and that you were able to enjoy the amenities both on property and in the surrounding area. Thank you for sharing your feedback about our wonderful and dedicated staff - we will be sure to pass along to them. Please visit us again soon for another exceptional 5-star stay!Maria HamiltonGeneral Manager

10/10 Cemerlang

Joey

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It is a wonderful location close to lots of shopping and restaurants. It’s a nice easy walk to the beach. They also provide a car service anywhere within a mile.
Menginap 2 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 7 Mei 2024
Dear Joey,Thank you for sharing your wonderful experience at our beautiful property. I am glad you were able to enjoy our central location just steps from luxurious dining and shopping as well as a few short minutes from the pristine Naples Beach. Our valet team was happy to be of service and is always happy to escort guests around town and provide beach chairs, umbrellas, and towels for our guests to enjoy at the beach. We look forward to seeing you back with us and delivering another 5-star stay!Maria HamiltonGeneral Manager

10/10 Cemerlang

vernon, Lake Worth

Menginap 1 malam pada Mei 2024
Respons daripada Maria Hamilton - General Manager pada 22 Mei 2024
Dear Vernon,Thank you for sharing that your recent stay with us exceeded your expectations - we take pride in providing that experience for each and every guest that chooses to stay with us. We hope you got to relax next to our beautiful rooftop pool and look forward to welcoming you back for another 5-star stay the next time you are in Naples.Maria HamiltonGeneral Manager

10/10 Cemerlang

Andre

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Convenient to all restaurants and shops, all within walking distance
Menginap 1 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 6 Mei 2024
Dear Andre,It is a pleasure to know your stay at Inn on Fifth exceeded your expectations and you were able to enjoy our perfect location in the center of old Naples, steps from some of the finest dining and shopping on offer. We look forward to welcoming you back for a future stay and delivering another 5-star experience!Maria HamiltonGeneral Manager

8/10 Baik

chris, Lake Forest

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great place and great location but they may have the weakest water pressure in the showers that I’ve seen outside the produce aisle at Publix. A bit of a let down. Also I don’t understand why they don’t vacuum the common areas and hallways. There is dirt, sand, garbage in the hallways and it just stays there…all weekend. Staff is very pleasant and friendly.
Menginap 3 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 7 Mei 2024
Dear Chris,It is truly a pleasure to have had you with us and are happy that you had an overall enjoyable experience with our premium location and excellent staff. We greatly appreciate your feedback and have communicated this with our entire team so we may improve our services and standards. We do clean our common areas and focus on providing a pristine level of cleanliness so we will absolutely address the floor condition. We have brought the concerns about water pressure to our maintenance team so that it can be addressed. We truly hope to have the opportunity to welcome you again so we may deliver an experience that exceeds your expectations.Maria HamiltonGeneral Manager

10/10 Cemerlang

Celine

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great boutique property right in old Naples. The staff were extremely accommodating and lovely with 5-star treatment all around. We had a room with a walkout to the pool area which was wonderful. This was our third time at the property - a great getaway.
Menginap 5 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 7 Mei 2024
Dear Celine,It is wonderful to know that your stay at Inn on Fifth exceeded your expectations. Our service team is committed to getting to know our guests to provide a truly unique experience so I will be sure to share your glowing review with them. It is great to know you enjoyed our pool view rooms as well - the natural light is beautiful throughout the day. We look forward to welcoming you again soon on your next visit to Naples and delivering another 5-star stay!Maria HamiltonGeneral Manager

6/10 Boleh diterima

Nelson, coral gables

Tidak sukakan: Kemudahan
Overall a good property, no so much to offer from the hotel
Menginap 2 malam pada Mac 2024
Respons daripada Maria Hamilton - General Manager pada 6 Mei 2024
Dear Nelson,We greatly appreciate your feedback and glad you were overall satisfied with your stay. We hope to be able to welcome you back in the future and you are able to enjoy more of our wonderful amenities on the property. We have shared contact information with you and welcome the opportunity to discuss your experience further.Maria HamiltonGeneral Manager

10/10 Cemerlang

Stephanus, Plantation

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location for what I needed it for.
Menginap 1 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 6 Mei 2024
Dear Stephanus,Thank you for sharing your positive experience and we are so glad you enjoyed our location in the heart of old Naples. We look forward to welcoming you back for another 5-star stay!Maria HamiltonGeneral Manager

10/10 Cemerlang

james

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
A lovely stay and property! Very peaceful and relaxing and close to many restaurants. We loved our time there.
Menginap 3 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 6 Mei 2024
Dear James,We are so glad to hear you enjoyed your time with us and our inviting location. Just steps from the most luxurious dining, shopping, and experiences on offer in old Naples, Inn on Fifth is the perfect home base for a vacation and our beautiful rooftop pool provides an excellent getaway from the hustle and bustle. We focus on connecting with each guest so we may deliver exceptional service with personalized touches to create a one of a kind experience and hope to welcome you back again soon for another 5-star stay!Maria HamiltonGeneral Manager

10/10 Cemerlang

Robert

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Outstand location in the heart of Naples' famed 5th Ave. The staff is very professional and attentive. I had a small problem with an item in the room and someone was sent up right away to take care of it. This was my 2nd time staying at this hotel and I recommend it highly.
Menginap 1 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 6 Mei 2024
Dear Robert,Thank you for your kind review and once again choosing our beautiful hotel for your stay in the center of old Naples. Our team strives to go above and beyond to deliver a memorable experience for our guests and welcoming returning guests makes our day! It is a pleasure to know our Guest Service team provided premium service and that they were able to remedy that issue for you. We appreciate your continued loyalty and look forward to welcoming you back soon!Maria HamiltonGeneral Manager

10/10 Cemerlang

vernon, Lake Worth

Menginap 1 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 9 Mei 2024
Dear Vernon,Thank you for sharing that your recent stay with us exceeded your expectations - we take pride in providing that experience for each and every guest that chooses to stay with us. We hope you got to relax next to our beautiful rooftop pool and look forward to welcoming you back for another 5-star stay the next time you are in Naples.Maria HamiltonGeneral Manager

8/10 Baik

Marco

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Apr 2024
Hello,We are grateful to see this review and greatly appreciate your time sharing this! Your feedback is greatly appreciated and will be shared with our entire team. We are pleased to know you enjoyed your stay with us during your time in Naples and hope you had time to explore the beautiful area of 5th Avenue. We look forward to welcoming you again soon an experience that exceeds your expectations. All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

JOSE

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Implacable attention and location
Menginap 1 malam pada Apr 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Apr 2024
Hello Jose,We are thrilled to see this perfect review regarding your recent stay with us! We strive to create genuine connections with each of our guests for a truly personalized experience. We have an assortment of amenities on site such as our rooftop pool courtyard, our spa, beach gear and much more to make the most of your experience with us. Thank you for taking the time to share your feedback as it is greatly appreciated and will be shared with our entire team. We look forward to welcoming you again soon and delivering another memorable experience!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

James, Satellite Beach

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 7 Mei 2024
Dear James,Thank you for your stellar review for your recent stay with us. We hope you were able to enjoy the numerous amenities our hotel has to offer and take advantage of our premium location in the heart of old Naples. We look forward to welcoming you back for another 5-star stay soon!Maria HamiltonGeneral Manager

6/10 Boleh diterima

Gregory

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
It’s ok but not great very boring
Menginap 5 malam pada Apr 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Apr 2024
Dear Gregory,Thank you for taking the time to share this review regarding your recent stay with us. We aim to deliver exceptional experiences for all our guests and we are displeased to know you stay with us was anything less than wonderful. Your feedback is greatly appreciated and will be shared with our entire team. As we are located in the heart of downtown old Naples, there is an abundance of activities just steps away from our entry. We also have a rooftop pool courtyard, Spa, beach equipment and more which I hope you may have had some time to experience. I truly hope we are able to welcome you again on your next visit to Naples so we may deliver an experience that exceeds your expectations.Sincerely,Alex BrowereDirector of Guest Services

10/10 Cemerlang

SmallCap

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Will definitely stay again. Amazing and accommodating staff, very clean, extremely helpful and courteous...and we traveled with 3 infants!
Menginap 1 malam pada Apr 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Apr 2024
Hello!Thank you so much for sharing this great review! We are delighted to know you had a wonderful experience with us and that our team delivered excellent service. Traveling with young ones is always an adventure and we are pleased that we were able to to accommodate your needs. Hopefully the Florida weather encouraged relaxation time at our rooftop pool courtyard or to explore all that charming 5th Avenue has to offer. Thank you again for taking the time to share this review and we look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Tatyana

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent!
Menginap 4 malam pada Mac 2024
Respons daripada Alex Browere Director of Guest Services pada 6 Apr 2024
Hello!Thank you for sharing this wonderful review! We strive to deliver exceptional experiences with genuine service for each and every guest. We are delighted to know our team provided a memorable stay and this will be shared with our entire team. We hope you were able to take advantage of our location in the middle of 5th Avenue and explore charming old Naples! Thank you again for taking the time share this review and we look forward to welcoming you again on your next visit to Naples!

10/10 Cemerlang

Cari Ann

Menginap 3 malam pada Apr 2024
Respons daripada Maria Hamilton - General Manager pada 6 Mei 2024
Dear Cari Ann,It is a pleasure to know that your recent stay exceeded your expectations and that you were able to enjoy our premium location in the center of old Naples on 5th Avenue. We truly hope to have the opportunity to welcome you again so we may deliver another 5-star stay!Maria HamiltonGeneral Manager

10/10 Cemerlang

Luis

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Ubicado en la avenida principal
Menginap 1 malam pada Mac 2024
Respons daripada Alex Browere Director of Guest Services pada 20 Apr 2024
Hi Luis,We love to see these perfect reviews! Thank you for taking the time to share this review and your feedback is greatly appreciated. With our location in the heart of downtown old Naples, it is nice to know you were able to take advantage of this and explore 5th Avenue! We also boast a beautiful rooftop pool courtyard as well as a Spa, sauna and steam room that I hope you were able to experience. Thank you again for this review and we look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

8/10 Baik

Edward

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very well appointed , nice boutique hotel. Clean , classy, fresh. Only disappointment was the fact that my Expedia vip standing wasn't acknowledged or recognized. I have found that in other locations as well. I think Expedia either has to ensure these hotels acknowledge that or stop advertising it as a perk.
Menginap 1 malam pada Mac 2024
Respons daripada Alex Browere Director of Guest Services pada 20 Apr 2024
Dear Edward,Thank you for taking the time to share this review! We greatly appreciate this feedback and are pleased to know you enjoyed your stay with us. We have an elegantly designed property to create a one of a kind experience. I do apologize regarding Expedia and the issues you have encountered regarding your VIP standing with them. Hopefully you were able to take advantage of our premium location on 5th Avenue to explore downtown old Naples and create new memories during your stay with us! We look forward to welcoming you again soon. All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Elena

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice, clean room. Center of the city - all stores and restaurants on the same block.
Menginap 1 malam pada Mac 2024
Respons daripada Alex Browere Director of Guest Services pada 23 Mac 2024
Hi Elena,Thank you for taking the time to share this fantastic review regarding your recent stay with us. We aim to deliver memorable experiences with exceptional service and we are pleased to know we delivered a wonderful experience. We have a beautifully designed hotel and guest rooms that are only supplemented by our premium location. As we are in the heart of charming old Naples, we are just steps away from elegant dining, shopping, galleries, and of course the Gulf of Mexico so there is attractions for everyone. Thank you again for sharing your experience and we look forward to welcoming you again soon on your next visit to Naples!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Giovanni

Vero good service en location
Menginap 1 malam pada Mac 2024
Respons daripada Alex Browere Director of Guest Services pada 23 Mac 2024
Hello Giovanni,Thank you for sharing this great review! Your feedback is greatly appreciated and it is a pleasure to know we delivered a terrific experience during your time with us. Our location in the heart of charming 5th Avenue allows us to have terrific access to delicious dining, beautiful shopping, the Naples beach and much more! It is great to know you were able to experience all that downtown has to offer and we look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Michael, Prospect

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Menginap 1 malam pada Mac 2024
Respons daripada Alex Browere Director of Guest Services pada 6 Apr 2024
Hello!Thank you for taking the time to share this perfect review! Your feedback is greatly appreciated and will be shared with our entire team. It is a pleasure to know we delivered a memorable experience for you and that our team executed exceptional services. We look forward to welcoming you again soon and delivering another experience that exceeds your expectations!All the best,Alex BrowereDirector of Guest Services

8/10 Baik

Lynn

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Xuzqnna reception and Michael concierge wonderful Jose and Jeremy valet prompt and efficient! Carmen keeps things in the club longe stocked and clean! Beautiful! Then 🙄845 am housekeeping ringing the doorbell to see if I’m checking out today??? Price of room and how many days I’m staying should tell her that ! REALLY??? It really changed the wonderful stay!
Menginap 1 malam pada Feb 2024
Respons daripada Alex Browere Director of Guest Services pada 21 Feb 2024
Hello Lynn,Thank you so much for taking the time to share this review regarding your recent stay with us. We love to see these comments highlighting our team members and their service! Zuzana, Michael, Carmen Jose and Jeremiah will all be so thrilled to know they were a memorable part of your stay. However, I sincerely apologize about the interaction with housekeeping on the day of departure and how this impacted your overall experience. This has been communicated with our Director of Housekeeping to ensure this is addressed. We hope to welcome you again on your next visit to Naples so we may deliver an experience that exceeds your expectations. All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

jonathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great property
Menginap 3 malam pada Feb 2024
Respons daripada Alex Browere Director of Guest Services pada 21 Feb 2024
Hi Jonathan,Thank you for taking the time to share this review about your recent stay with us! Your feedback is greatly appreciated and will be shared with our entire team. We strive to deliver exceptional experiences and it is a pleasure to know we accomplished that during your time with us. I hope you were able to enjoy the Florida weather and relax at our rooftop pool, as well as explore downtown old Naples on 5th Avenue. We hope to welcome you again soon during your next trip to Naples!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Amaury

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Alex Browere Director of Guest Services pada 21 Feb 2024
Hello Amaury,We are so grateful to see this wonderful review! Your feedback is greatly appreciated and will be shared with our entire team. It's a pleasure to know we delivered an experience that exceeded your expectations. Our team will be delighted to know we provided exceptional service during your time with us and we look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

lisa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amazing property. Terrific location. Amazing staff.
Menginap 1 malam pada Feb 2024
Respons daripada Alex Browere Director of Guest Services pada 21 Feb 2024
Hi Lisa,We love to see these perfect reviews! Thank you so much for taking the time to share this feedback regarding your recent stay with us. It's wonderful to know our team delivered excpetional service and went above and beyond during your time with us. It's also great to know you took advantage of our location and were able to explore 5th Avenue! We look forward to welcoming you again on your next visit to Naples!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Mike Grand

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff very accommodating, and very friendly, very professional
Menginap 1 malam pada Feb 2024
Respons daripada Alex Browere Director of Guest Services pada 21 Feb 2024
Hello Mr. Grand,Thank you for sharing this fantastic review! Your feedback is greatly appreciated and will be shared with our entire team. We are pleased to know our team delivered an exceptional experience during your stay with us. Our team works diligently to create one of a kind experiences for our guests and they will be thrilled to know they were a memorable part of your stay. We look forward to welcoming you again in the future and delivering another wonderful experience.All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Brad

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Location - Incredible Customer Service
We had a great stay at the Inn on Fifth! The location is perfect and their customer service was top notch! We will definitely be back.
Menginap 3 malam pada Jan 2024
Respons daripada Alex Browere Director of Guest Services pada 7 Feb 2024
Hello Brad,Thank you so much for sharing this wonderful review! Your feedback is greatly appreciated and these comments will be shared with our entire team. It is a pleasure to know our team delivered premium service and was a memorable part of your stay. Our location in the heart of 5th Avenue only adds to our incredible atmosphere and allows walking access to elegant dining, shopping art galleries, and much more! Thank you again for sharing this review on your recent stay with us and we look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Watson

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location
Menginap 1 malam pada Jan 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Jan 2024
Hi Watson,Thank you greatly for sharing this wonderful review! It is a pleasure to know you had a wonderful experience with us during your time in Naples. This feedback is sincerely appreciated and will be shared with our team. We look forward to seeing you again soon during your next visit to Naples and delivering another memorable experience!All the best,Alex BrowereDirector of Guest Services

8/10 Baik

Joel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
A great hotel but.....
Menginap 3 malam pada Jan 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Jan 2024
Hello Joel,Thank you for this positive review and spending the time to share it! Your feedback is greatly appreciated so we may continuously improve our services and standards. We have a great team here that really focuses on connecting with our guests and delivering above and beyond services. As our property is located in the middle of charming 5th Avenue in downtown old Naples, I hope you were able to explore the beautiful area and absorb the wonderful Florida weather. I hope we are able to welcome you again so we may deliver a truly memorable experience.All the best,Alex BrowereDirector of Guest Services

6/10 Boleh diterima

Charles

Mengembara bersama pasangan
Tidak sukakan: Kebersihan, kemudahan
just okay, kind of old. room not super clean
Menginap 2 malam pada Jan 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Jan 2024
Dear Charles,Thank you for taking the time to share this review regarding your stay with us. I am sorry to hear that your stay was anything less than wonderful. These comments will be shared with our team so we may ensure we continuously improve our services and standards. Our team strives to deliver exceptional experiences and we truly hope to have the opportunity to welcome you again so we may deliver an experience that exceeds your expectations.Sincerely,Alex BrowereDirector of Guest Services

6/10 Boleh diterima

Christophe

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kakitangan & perkhidmatan
Staff takes customer for granted.
Menginap 3 malam pada Jan 2024
Respons daripada Alex Browere Director of Guest Services pada 27 Jan 2024
Dear Christophe,We greatly appreciate your review and the time you took to share this. Your feedback will be communicated with our entire team to ensure this is addressed. This experience is not the service we hold our standards to as we aim to create genuine connections and personal experiences for each of our guests. I truly hope we are able to welcome you once more so we may deliver an experience that exceeds your expectations.Sincerely,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Annick

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
5
Es war wundebar alles frisch renoviert
Menginap 10 malam pada Dis 2023
Respons daripada Alex Browere Director of Guest Services pada 27 Jan 2024
Hello Annick,Thank you so much for sharing this glowing review! We have a beautiful hotel that is truly made special by our wonderful team members. As we are located in the heart of downtown old Naples, we have walking access to elegant dining, shopping, the Gulf of Mexico, and much more. Hopefully you were able to explore the area, or even relax on our rooftop pool courtyard to enjoy the Florida winter! We look forward to welcoming you again soon and delivering another memorable experience.Sincerely,Alex BrowereDirector of Guest Services

6/10 Boleh diterima

Delaney

Menginap 4 malam pada Dis 2023
Respons daripada Alex Browere Director of Guest Services pada 7 Feb 2024
Dear Delaney,We greatly appreciate you taking the time to share this feedback on your recent stay with us so we may continuously improve our services and standards. I am displeased to know your stay was anything less than wonderful as we aim to deliver exceptional experiences for all our guests. Hopefully you were at least able to take advantage of our prime location and explore all that charming downtown Naples has to offer. I hope we are able to welcome you again in the future so we may deliver an experience that exceeds your expectations.Sincerely,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The place is phenomenal. Can’t wait to go back. The pool is awesome. Loved the drinks.
Menginap 4 malam pada Dis 2023
Respons daripada Alex Browere Director of Guest Services pada 23 Dis 2023
Good morning!These reviews are what make our day! It's a pleasure to know your stay with us exceeded your expectations and this will be communicated with our entire team. Our beautiful tree in the center of our lobby is a grand tradition that captivates all. As you can see, we love the holidays here! Our rooftop pool is a wonderful oasis in the heart of downtown old Naples and the fantastic cocktails and welcome drinks only add to the special experience. We greatly appreciate this feedback and your time sharing it. We look forward to welcoming you again soon on your next visit to Naples and delivering another grand experience!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Ana

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great experience!
We went for our Anniversary and it was great! Very relaxing experience 😌
Menginap 1 malam pada Dis 2023
Respons daripada Alex Browere Director of Guest Services pada 23 Dis 2023
Good morning Ana!Thank you for spending the time to share this fantastic review! We are thrilled that you chose us for your special anniversary stay and it's a delight to know we delivered an exceptional experience. Our team loves to celebrate these special occasions and this feedback will be shared with our entire team. We look forward to welcoming you again in the future on your next visit to Naples!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Judith

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful hotel. Friendly staff. We will be back!
Menginap 1 malam pada Dis 2023
Respons daripada Alex Browere Director of Guest Services pada 18 Dis 2023
Hi Judith,We are so grateful for this perfect review! Your feedback is greatly appreciated and will be shared with our entire team so they know the impact they made on your stay. Our boutique and luxurious design adds a sense of elegance and charm which truly separates us among the rest on 5th Avenue. We are pleased to know you enjoyed your time with us and that our team delivered an exceptional experience. We look forward to welcoming you again in the future on your next visit to Naples!All the best,Alex BrowereDirector of Guest Services

8/10 Baik

Steven, Bryson City

Menginap 1 malam pada Dis 2023
Respons daripada Alex Browere Director of Guest Services pada 23 Dis 2023
Hello Steven,We are so grateful for this review and greatly appreciate your time sharing this feedback. We are happy to know you enjoyed your stay with us and that you had a memorable experience. I hope you were able to take advantage of our beautiful location in the heart of old Naples on 5th Avenue and explore the charming area. We look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Alice

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
wonderful place to stay
Menginap 3 malam pada Nov 2023
Respons daripada Alex Browere Director of Guest Services pada 18 Dis 2023
Hello Alice,Thank you for taking the time to share this wonderful review on your recent stay with us! Your feedback is greatly appreciated and will be shared with our entire team. We are pleased to know you enjoyed your stay with us and that our team delivered an exceptional experience. We look forward to welcoming you again in the future on your next visit to Naples!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

John, Fredericksburg

Menginap 3 malam pada Nov 2023
Respons daripada Alex Browere Director of Guest Services pada 23 Dis 2023
Hello John,We greatly appreciate this review and thank you for taking the time to share this regarding your recent stay with us. Our team strives to deliver exceptional experiences and they will be happy to see that we acheived this during your time with us. I hope you were able to unwind at our rooftop pool or the Spa here, as well as explore 5th Avenue and the attractions just steps away. Although we are lcoated in the heart of stunning 5th Avenue, we alos have great access to the beach and provide beach chairs, umbrellas and towels to simplify going to the beautiful white sandy Gulf of Mexico. We look forward to welcoming you again soon and hope you have a merry holiday season!All the best,Alex BrowereDirector of Guest Services

10/10 Cemerlang

Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 7 malam pada Nov 2023
Respons daripada Alex Browere Director of Guest Services pada 23 Dis 2023
Hi Peter,We love seeing these perfect reviews! This review is greatly appreciated and it's wonderful to know our team delivered a spectacular experience during your time with us. The holiday season is a special time of year for all and our team goes above and beyond to make the holiday season a joyous one. Thank you greatly for taking the time to share this review and we look forward to welcoming you again soon!All the best,Alex BrowereDirector of Guest Services

2/10 Teruk

Mikhail

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Keselesaan bilik
Great look, not so good sleep
The pillows were not comfortable, she sheets synthetic, and that made this fancy hotel not so fancy real fast.
Menginap 1 malam pada Nov 2023
Respons daripada Alex Browere Director of Guest Services pada 26 Nov 2023
Dear Mikhail,We greatly appreciate your feedback and time sharing this review so that we may communicate with our team and improve our services. These comments have been shared with our appropriate departments so we can address this. I'm disappointed to know your stay with us did not exceed your expectations as we strive to deliver exceptional experiences. I hope you were able to enjoy some of our amenities such as the rooftop pool, spa or take advantage of our unbeatable access to explore 5th Avenue. Our team hopes to be able to welcome you again on your next visit to Naples so we may deliver a true Inn on Fifth experience that exceeds your expectations.Sincerely,Alex BrowereDirector of Guest Services