Front of property

Reviews of Belleview Nagasaki Dejima

3 out of 5
Belleview Nagasaki Dejima
1-20 Edo-machi, Nagasaki, Nagasaki

Reviews

8.8

Excellent

Rating 10 - Excellent. 314 out of 678 reviews" "
Rating 8 - Good. 286 out of 678 reviews" "
Rating 6 - Okay. 65 out of 678 reviews" "
Rating 4 - Poor. 12 out of 678 reviews" "
Rating 2 - Terrible. 1 out of 678 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! Great central location for Nagasaki tourism right besides a tram stop and a department store.
Stayed 4 nights in May 2024
Response from ホテルベルビュー長崎出島 on 27 May 2024
Dear Mr. MarkThank you very much for choosing our hotel.We would also like to thank you again for your feedback.We will continue to strive to be the hotel of choice for many guests in the future.We look forward to welcoming you to our hotel.Front Desk Staff

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling by bicycle. Although there is no “official” place to park a bike, the staff found a spot in a back room to store it for me. Much appreciated.
Response from ホテルベルビュー長崎出島 on 15 May 2024
Dear Mr. RonaldThank you very much for choosing our hotel. We are very relieved to hear that you had a pleasant and comfortable stay with us. All of our staff will continue to strive to improve our services in order to provide you with a relaxing and comfortable environment where you can relax and unwind after a long day. We hope you will consider staying with us again when the opportunity arises.Front Desk StaffTranslated with DeepL.com (free version)

8/10 Good

Zengyi, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and service
Stayed 2 nights in Apr 2024
Response from ホテルベルビュー長崎出島 on 30 Apr 2024
Dear Mr. ZengyiThank you very much for choosing our hotel.We would also like to thank you again for your review.All of us will do our best to provide you with even better hospitality the next time you visit us.Front Desk Staff

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Conveniently located near Ohato Tram stop. Also many bus options available to connect to Nagasaki station. Room is more spacious than most business hotels in Japan. The property just need a bit of update on decor; otherwise, clean and comfortable for a couple travelers.
Stayed 2 nights in Feb 2024
Response from ホテルベルビュー長崎出島 on 20 Feb 2024
Thank you very much for choosing Hotel Belleview Nagasaki Dejima.As you mentioned, our hotel has very convenient access to public transportation. We have received many such comments from our guests.In the future, we will not take advantage of our location, and each and every member of our hotel staff will strive to serve our guests from their point of view and provide better service.Thank you very much for taking time out of your busy schedule to write a review of our hotel.Hotel Belleview Nagasaki Dejima Front Desk

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Edwin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 3 nights in Nov 2023

8/10 Good

AMY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and stuff very helpful
Stayed 2 nights in Nov 2023
Response from ホテルベルビュー長崎出島 on 20 Nov 2023
This time, thank you for staying at our hotel from some hotels.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .Hotel Belleview Nagasaki DejimaFront Staff

10/10 Excellent

Tracey, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
All employees were very helpful and friendly. Location was perfect and very central to almost all activites in Nagasaki city area. Room was on the small side, even for Japan. Pillow was poor, but bed otherwise was ok.
Stayed 3 nights in Nov 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

ZHICHAO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located at a quiet corner but walk in ng distance to the shopping arcade (~5 mins). Rooms are generally small and not much space to move about after luggage was opened.
Response from ホテルベルビュー長崎出島 on 30 Oct 2023
Thank you for using our hotel this time.Also, thank you for sending me the impression of that time.Based on the opinion received this time, we will reform and continue to aim for better service improvement.If you use the hotel again, we are glad.

10/10 Excellent

Hiroshi, Salem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very polite and nice. Breakfast buffet was good. Very close to Dejima. 10-15 min walk from Nagasaki Station. A tram stop in front of the hotel. Overall, very good.
Stayed 4 nights in Jul 2023
Response from ホテルベルビュー長崎出島 on 29 Oct 2023
Thank you very much for staying at our hotel the other day.We will continue to work so that we can offer you a place to relax and satisfaction for everyone in the future.

10/10 Excellent

HIDEKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Great location.
The location of the hotel was very convenient as it was right in front of the electric street car stop and within walking distance of Dejima and a large shopping complex.
Stayed 2 nights in Apr 2023
Response from Front desk Masuyama on 7 Jun 2023
Thank you for staying at our hotel.We are very well located in front of the tram stop, making it easy to reach various sightseeing spots.We are also well received by our guests because all public transportation stops are within walking distance from our hotel.We look forward to seeing you again when you have a chance to visit Nagasaki.

8/10 Good

Samiah

Liked: Cleanliness, staff & service
Great location, easy to get around with a transit stop in front of the hotel. Downside was you can your your neighbour
Stayed 3 nights in Mar 2023

10/10 Excellent

Fu Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in front of the tram station and Dejima. Close to Nagasaki station too
Stayed 3 nights in Feb 2023
Response from ホテルベルビュー長崎出島 on 4 Mar 2023
Thank you very much for staying at our hotel the other day.We will continue to make efforts to encourage your satisfaction with customer's .I and all staff are looking forward to meeting you again .

8/10 Good

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Response from ホテルベルビュー長崎出島 on 2 Mar 2023
Thank you very much for choosing Hotel Bellevue Nagasaki Dejima.We are very pleased that you have taken the time to write a review of our hotel.All of us at Hotel Bellevue Nagasaki Deshima will continue to strive for further improvement of our services, and we look forward to the opportunity to serve you again.We look forward to seeing you again.Front Desk Kinoshita

8/10 Good

Lana

Liked: Cleanliness, staff & service, amenities
Average budget hotel. You get what you pay for. Pros: good location, walkable, easy public transport. Cons: Bed is quite uncomfortable (thin sheets and duvet, hard mattress).
Response from ホテルベルビュー長崎出島 on 2 Mar 2023
Thank you very much for choosing Hotel Bellevue Nagasaki Dejima. We are very pleased that you have taken the time to write a review of our hotel.As for your valuable comments regarding the beds, we will take them into consideration in the future.All of us at Hotel Bellevue Nagasaki Deshima will continue to strive for further improvement of our services, and we look forward to the opportunity to serve you again.Front Desk Kinoshita

6/10 Okay

MASAE

Liked: Cleanliness, staff & service
Convenient, especially taking to the ropeway station free to see the night view of Nagasaki. The room was smaller than expected.
Stayed 1 night in Nov 2022

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great & affordable stay

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Brian

Stayed 1 night in Oct 2022

10/10 Excellent

Kira, Midland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and clean and surprisingly very well situated for getting to a huge area of site-seeing spots.
Stayed 2 nights in Oct 2022
Response from ホテルベルビュー長崎出島 on 15 Oct 2022
Kira 様Thank you very much for using this service.Above all, I'm glad you were satisfied.As you mentioned, our hotel is located in the center of Nagasaki City and is convenient for sightseeing.We will continue to work hard every day to welcome you with comfortable services and facilities from the perspective of our customers, so we look forward to your continued patronage.Thank you.

10/10 Excellent

Susan

Stayed 2 nights in Sep 2022

4/10 Poor

Kwailin

Disliked: Property conditions & facilities, room comfort
Terrible stay
Room was very small. AC was warm. Very uncomfortable with the hot weather. Staff spoke very limited English. Bed and pillows were hard.
Stayed 1 night in Jun 2022
Response from Araki on 4 Jul 2022
Thank you for staying at our hotel. I'm sorry for making you feel sorry about the room. We will do my best to improve my English. We sincerely look forward to your next stay.

10/10 Excellent

Than Htike

Stayed 1 night in Apr 2022

10/10 Excellent

Yusuke, Shinjuku city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった点: ・周辺施設が想像以上に揃っており便利だった(ショッピングセンター、出島、路面電車電停、カステラの文明堂) ・朝食バイキングのメニューが全て個食パックになっており、取りやすく見た目も華やかだった ・建物が綺麗で設備、アメニティとも充実していた 難点: ・朝食バイキングが個別パックのため廃棄物が多くなってしまう。SDGsの観点からは今後の課題と感じた。 ・長崎駅から徒歩の場合だと遠い。(最初は歩くつもりだったが結局路面電車にした)
Stayed 1 night in Nov 2021
Response from フロント 江里 on 4 Jan 2022
この度は、ホテルベルビュー長崎出島をご利用頂きまして誠にありがとうございます。 仰せのとおり、周辺には商業施設・観光施設・お土産屋等、抜群の場所に位置しておりとてもご好評でございます。また、ご朝食・設備面のお褒めのお言葉大変嬉しく思います。 朝食バイキングの個別包装パックにおきましては、SDGsを目指すうえで、感染症拡大防止と食品ロス削減の両立を目指しております。 また長崎へお越しの際は、ホテルベルビュー長崎出島をよろしくお願い申し上げます。 最後にご投稿頂き有難うございました。

8/10 Good

ALISA, Kusatsu-Shi, Japan

Liked: Cleanliness, staff & service
The room is very clean. Staffs are polite, friendly and try to help. The Hotel is in the area that is really easy to access to many tourists spot. If I have a chance to visit Nagasaku again, I will choose this hotel exactly.
Stayed 4 nights in Dec 2020

10/10 Excellent

Ruddy, Wakamatsu-go

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is at a great location for those who want to travel around Nagasaki city, go to the port for the ferry and near the Youme. They even accommodated our request for more pillows. They even checked with us on the firmness of the pillow before they gave us more.
Stayed 1 night in Aug 2020

8/10 Good

Saul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Theodore

Stayed 5 nights in Mar 2020

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleepy Town
Nice Hotel, its walking distance to a lot of sight seeing areas. Staff are friendly and on the ball. Hotel room is cleaned. Standard Japanese hotel rooms.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good service
Very good location, within 10 minutes walk to JR station, shopping malls, and China Town. Street Car station in front of the hotel and less than 5 mins walk to the airport bus station, you can purchase street car one day pass in the hotel. The room is clean and quiet, the service is very good, and the staff are very friendly, helpful and with good English. The price for breakfast is reasonable with enough choices.
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy walk to most things
Motel was close to everything, i wasn't impressed with breakfast, food didn't suit me & i felt uncomfortable with 3 staff watching all the time.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are small but functional. Breakfast is huge and there is something for every one. Bed & Pillows were a little hard but we got used to them.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, very clean rooms.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel
Though room itself is very compact, the location of the hotel is excellent for my needs. I appreciated friendly services too.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Elisa, H.K.

Travelled with family
Liked: Cleanliness, staff & service
Room is new and clean. Price include breakfast. Staff are polite. It is opposite the street tram so it is very convenient.
Stayed 1 night in Sep 2019

10/10 Excellent

K.Y.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenience for transportation. I also like the location surrounded by various shopping spot and dining restaurants
Stayed 5 nights in Sep 2019

8/10 Good

Chong Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substantial
Stayed 2 nights in Aug 2019

10/10 Excellent

Wolfe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, close to everything
Nice and clean, walking distance to most attractions. You Me Mall is just a block away.
Stayed 1 night in Jul 2019

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money
Small rooms, but the norm in Japan. Faultless service and cleanliness and all features of Japanese business hotel but very reasonable price.
Stayed 1 night in Jul 2019

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a small room it was fine for 1 night
Stayed 1 night in Jun 2019

8/10 Good

ffgg, HK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
spacious room clean ant tidy good city view very close to tram stop
Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast. Superb location and kind, helpful staff. The bed could be more comfortable! WiFi wasn’t brilliant but overall we enjoyed our stay
Stayed 3 nights in May 2019

8/10 Good

Fructuosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Amazing
Stayed 3 nights in Apr 2019