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Gorillas Volcanoes Hotel

3.0 star property
Comfortable hotel with health club and business centre

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Gorillas Volcanoes Hotel

Front of property
Outdoor pool
In-room safe, desk, free WiFi, bed sheets
Restaurant
Combined shower/bathtub, free toiletries, hair dryer, dressing gowns
Reviews
7.8

Good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is RM394
RM477 total
includes taxes & fees
25 May - 26 May

Check out the area

Map
Ruhengeri-Gisenyi Rd, Muhoza
  • Popular LocationCathedral of Ruhengeri13 min walk
  • Popular LocationMusanze Modern Market2 min drive
  • Popular LocationVolcanoes National Park17 min drive
  • AirportGisenyi (GYI)100 min drive

Most relevant reviews

ExperimentalCarousel

16/10 Good

Shannon
Jan 1, 2024
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Room options

View all photos for Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Twin Room, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
  • 2 sq m
  • Hill view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Hill View, Garden Area

In-room safe, desk, free WiFi, bed sheets

Deluxe Double Room, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
Free bottled water
  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Hill View, Garden Area

24-inch TV with digital channels

Executive Suite, 1 Bedroom, Hill View, Garden Area

Highlights

Balcony or patio
Air conditioning
TV
Separate bedroom
Hairdryer
Shower/bath combination
Bathrobes
Private bathroom
  • 5 sq m
  • Hill view
  • Sleeps 2
  • 1 King Bed

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The price is RM2,203
RM2,621 total
includes taxes & fees
18 May - 19 May
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About the area

Ruhengeri

Gorillas Volcanoes Hotel is located in Muhoza. The area's natural beauty can be seen at Volcanoes National Park and Mount Bisoke, while Red Rocks Arts Centre and Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund are cultural highlights.
Visit our Ruhengeri travel guideOpens in a new window

What's nearby

  • Cathedral of Ruhengeri - 13 min walk
  • Musanze Modern Market - 2 min drive
  • Ellen DeGeneres Campus of the Dian Fossey Gorilla Fund - 13 min drive
  • Volcanoes National Park - 17 min drive
  • Mgahinga Gorilla National Park - 46 min drive

Restaurants

  • Crema - 7 min walk
  • Migano Cafe, Lounge, and Grill - 17 min walk
  • La Paillotte - 2 min drive
  • Hotel Muhabura Restaurant - 1 min walk
  • Green Garden - 3 min drive

About this property

Gorillas Volcanoes Hotel

Property highlights
At Gorillas Volcanoes Hotel, you can look forward to a terrace, a garden and a playground. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
Additional perks include:
  • An outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), express check-in and luggage storage
  • Free newspapers, a nature reserve and a 24-hour front desk
Room features
All guest rooms at Gorillas Volcanoes Hotel boast comforts, such as air conditioning and dressing gowns, as well as amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • 24-inch TVs with digital channels
  • Balconies or patios, coffee/tea makers and daily housekeeping

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Health club
  • Outdoor pool
  • Playground

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible parking space
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 10:00 AM; check-in end time: 10:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
No pets and no service animals are allowed at this property

Property is also known as

Gorillas Volcanoes Hotel Ruhengeri
Gorillas Volcanoes Hotel
Gorillas Volcanoes Ruhengeri
Gorillas Volcanoes
Gorillas Volcanoes Hotel Hotel
Gorillas Volcanoes Hotel Muhoza
Gorillas Volcanoes Hotel Hotel Muhoza

Frequently asked questions

Does Gorillas Volcanoes Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Gorillas Volcanoes Hotel?

As of 17 May 2024, prices found for a 1-night stay for 2 adults at Gorillas Volcanoes Hotel on 25 May 2024 start from RM 394.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Gorillas Volcanoes Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Gorillas Volcanoes Hotel?

Self-parking is free at this property.

What time is check-in at Gorillas Volcanoes Hotel?

Check-in start time: 10:00 AM; check-in end time: 10:00 PM.

What time is check-out at Gorillas Volcanoes Hotel?

Checkout is at 10:00 AM.

Does Gorillas Volcanoes Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Gorillas Volcanoes Hotel located?

Situated in Muhoza, this hotel is within 1 mile (2 km) of Cathedral of Ruhengeri and Shyira Diocese Cathedral. Musanze Modern Market is 1.3 mi (2.1 km) away.

Gorillas Volcanoes Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 4 out of 16 reviews" "
Rating 8 - Good. 5 out of 16 reviews" "
Rating 6 - Okay. 7 out of 16 reviews" "
Rating 4 - Poor. 0 out of 16 reviews" "
Rating 2 - Terrible. 0 out of 16 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2023

8/10 Good

Brian, Yucaipa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room. Plenty of hot water in the shower. Comfortable bed.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Customer Care
Clean rooms, quite and great customer care
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was great. The hotel is lovely and the staff is really flexible.
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Stayed 1 night in Feb 2019

6/10 Okay

Sergio

Liked: Cleanliness, staff & service
The gorillas are great!
Excellent base from which you can plan your gorilla excursion to Volcanoes National Park. The hotel is quite ordinary: not bad, not great. It's fine if your expectations are low.
Stayed 2 nights in May 2018

8/10 Good

EF, North Devon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant hotel on the main road out of town
Food OK but not exceptionally good. Service a bit slow, but every meal we ate in Rwanda was subject to incredibly slow service
Stayed 7 nights in May 2018

6/10 Okay

Verified traveller

Liked: Room comfort
Fine for the purpose
It was fine for the purpose but it is quite close to the main road so not terribly relaxing
Stayed 2 nights in Jun 2017