Hallway

Reviews of Super OYO 976 Dragon Inn

2 out of 5
Super OYO 976 Dragon Inn
355, Jalan Masjid, Miri, Sarawak

Reviews

7.2

Good

Rating 10 - Excellent. 1 out of 11 reviews" "
Rating 8 - Good. 7 out of 11 reviews" "
Rating 6 - Okay. 1 out of 11 reviews" "
Rating 4 - Poor. 1 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Saiful

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2023
Response from Ava on 24 May 2023
Hey, Saiful! We shall continue to make you happy and satisfied with our services. Hope to serve you better always! Regards, Ava

8/10 Good

Amalenna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
~
Stayed 1 night in Feb 2023
Response from Lisa on 7 Mar 2023
Thanks for rating us superbly, Amalenna! Glad to know that you loved our services :) Regards, Lisa

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wrong time wrong situation
i dont know what to say..because i for me overall is ok..maybe im just in the wrong time and situation..Im stuck in miri because of the covid19 n lockdown issue..my flight back to kl cancel and i was asked to quarantine myself in the place where I was staying ... at the start of my stay at the meritz hotel for 1 weeks but I have to move out and look for another hotel because they had closed their hotel due to covid19 issue and I had to find a hotel that was still operating and at that time only dragon hotel is still open ... but in limited circumstances ... it would be unfair for me to comment on this hotel in the face of global issues such as the corona virus issue and I believe hotel management is also unable to do anything go wrong.. so to me everything is good and perfect ..
Stayed 1 night in Apr 2020
Response from OYO on 20 Apr 2020
Thank you so very much, Delighted to know you loved our services. Keep giving us the opportunity and we assure you to never let you down. Regards, Nini

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
👍
Stayed 1 night in Apr 2020
Response from OYO on 20 Apr 2020
Thanks for your kind words of appreciation. Have a wonderful day! Regards, Nini

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Ok
Stayed 1 night in Apr 2020
Response from OYO on 20 Apr 2020
Thank you for rating us super! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Nini

8/10 Good

Nurhazliani

Travelled with group
Liked: Staff & service
I stayed in room 1102 ..broken side table and no housekeeping,only exchange towel..
Stayed 1 night in Apr 2020
Response from Bella on 7 Apr 2020
Thank you so much for your ranking and valuable reviews. We have duly acknowledged your input and we ensure a better stay in the future.Regards, Bella!,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money accommodation with adequate facilities
Stayed 1 night in Feb 2020
Response from Bella on 12 Mar 2020
Thanks for the love, Your review made our day. We hope to amaze you consistently with our services. Regards, Bella!

2/10 Terrible

Davy

Business traveller
Disliked: Staff & service, room comfort
hospitality need to improve
Stayed 2 nights in Mar 2020
Response from OYO on 8 Mar 2020
Hi, Davy! We are extremely apologetic to know that your experience with us has not been a pleasant one. We will definitely work on your feedback to provide the best possible experience next time Regards, Nini!

6/10 Okay

visitor

Travelled with family
Disliked: Amenities, property conditions & facilities
Air-conditioner seem to be old and need to replace, hair dryer not provided, bathroom slipper also not available, pillow are to soft and not comfortable, TV reception also poor and not viewable, room not properly inspect before guess arrive, air-cond not functioning well. Bed matress to hard and cause back pain.Socket for Hot water also not sufficient. tooth patch & brush should be provide. And writing sit not enough space. Overall.. out of 5 I suggest 2.5 ratting.. Keep improve
Stayed 1 night in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, As per the feedback, it seems that your stay with us has not been up to the mark, however, we'll definitely improvise our services with our continuous efforts. Do give us another chance and we'll ensure that you'd experience the comfort and hospitality we are known for. Hope to host you soon :) Regards, Cheshta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Cheshta on 26 Jun 2019
Hi, Thanks for appreciating our efforts by rating us positively. Looking forward to hosting you soon again with a pleasant experience. Regards, Cheshta

4/10 Poor

Miguel Ángel

Disliked: Cleanliness, property conditions & facilities, room comfort
Si no hay más remedio….
Mal en general y el baño…. Tela
Stayed 1 night in Aug 2023
Response from Ava on 12 Sept 2023
Lamentamos mucho saberlo, Miguel. Gracias por notificarnos este problema. Seguramente vamos a escalar esto al equipo dependiente para tomar medidas correctivas y para asegurarse de que no se repita en el futuro. Saludos, Ava