Front of property

Reviews of Historico Central Hotel

4 out of 5
Historico Central Hotel
Simón Bolívar No. 28, Centro Histórico, Mexico City, Mexico City

Reviews

9.8

Exceptional

Rating 10 - Excellent. 1719 out of 1891 reviews" "
Rating 8 - Good. 128 out of 1891 reviews" "
Rating 6 - Okay. 24 out of 1891 reviews" "
Rating 4 - Poor. 5 out of 1891 reviews" "
Rating 2 - Terrible. 15 out of 1891 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Teresita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 3 nights in May 2024

10/10 Excellent

Natalie Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from so many individuals included Roberto, Elizabeth, Alberto, etc.
Stayed 5 nights in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 14 May 2024
Dear NatalieThank you for choosing, it was such a pleasure hosting you and an honor receiving such a nice comment . As you well noticed, our priority is to make our guests’ feel welcomed and at home from beginning to end and our amazing staff makes it all possible, especially Roberto, Elizabeth and Alberto, we will for sure share your kind words with him.We look forward to welcoming you back on your next visit to CDMX.Best Regards

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If there’s something that I can consider better than any other hotel I’ve been in is the staff, amazing staff, all of them are friendly, helpful and nice to be around.
Stayed 1 night in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 15 May 2024
Dear FernandoThank you very much for taking the time to write this review. It is a great pleasure knowing you consider my team one of the best you have ever encountered and it makes me really proud knowing thanks to all of them, your stay was excellent.We look forward to welcoming you back on your next visit to CDMX.Best Regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ingrid Barnard, Gerente General Histórico Central on 13 May 2024
Estimada MariaAgradecemos mucho su preferencia. Tu calificación es muy importante para nosotros, nos demuestra que vamos por el camino correcto y reafirma nuestro compromiso de seguir creando experiencias únicas para nuestros huéspedes.Saludos Cordiales

10/10 Excellent

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service are top-notch. Hotel very centrally located: close to Zocalo and Palacio de Bella Artes. Free food and beer 24/7. Such a wonderful experience! We stayed for four nights and Will definitely stay here again.
Stayed 4 nights in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 14 May 2024
Dear JieThank you very much for sharing your experience highlighting location, Cafe Central. I am so grateful you mention our friendly staff who goes above and beyond to fulfill every request, this is truly motivating and you can be sure I will share your kind words with the whole team.We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Monica Mora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in May 2024
Response from Ingrid Barnard, Gerente General Histórico Central on 13 May 2024
Estimada MónicaMuchas gracias por su calificación y por tomarse el tiempo de compartirla con nosotros. Nos alegra saber que nuestro servicio cumplió con sus expectativas. Para nosotros lo más importante es que pasen una estadía extraordinaria y se sientan como en casa.¡La esperamos de vuelta muy pronto!Saludos Cordiales

10/10 Excellent

Theresia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful experience!
Stayed 4 nights in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 10 May 2024
Dear TheresiaThank you very much for your comment about your stay at Histórico Central. We are thrilled knowing you had a wonderful experience.We would be delighted to welcome you back very soonBest Regards

10/10 Excellent

Amabeli

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made me feel right at home. Loved it. Will be back.
Stayed 3 nights in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 8 May 2024
Dear AmabeliOur priority is to make our guests feel welcomed and at home from beginning to end, and our incredible staff makes it possible. I'm thrilled you had an amazing experience encouraging you to choose us again for further stays in Mexico City!We would be more than glad to welcome you back soonBest regards

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it especially the breakfast and snacks
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 7 May 2024
Dear MariaThank you very much for sharing your experience with us. It is a pleasure reading that you enjoyed your stay thanks to Café Central and breakfast It would be great to welcome you back soonBest Regards

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location within walking distance to many attractions.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 7 May 2024
Dear HugoThank you very much for your review about your stay in Histórico Central. I am delighted to read you enjoyed our privileged location in the heart of Mexico CityWe would be more than glad to welcome you back soon!Best Regards

10/10 Excellent

Carrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel within walking distance of the majority of the sights in the historic center of cdmx. The staff are wonderful and friendly, willing to give recommendations etc. Rooms are beautiful, comfortable, cool (great AC!). Our room overlooked the main street so had street traffic noise but nothing horrible. You get a walking tour on a day of your choosing which is definitely worth doing to get an idea of the sights in the area (Dani was so great!). Full hot breakfast included in your stay, as well as 24 hr access to their cafe which has a full coffee/tea menu, beer/wine, agua frescas, sandwiches and pastries. All included in your stay!!! Cold water bottles are free on every floor. Cannot beat this place! We are at another hotel now in a different neighborhood and are missing Historico Central!
Stayed 4 nights in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 8 May 2024
Dear CarrieI sincerely appreciate your kind words about your stay at Histórico Central. We are delighted that you enjoyed our privileged location, free walking tour, our beautiful and comfortable rooms, Café Central, water bottles on each floor, and delicious breakfast. Our goal is to provide unique experiences that make our guests feel comfortable and safe at all times, and I am certainly proud that my entire team was attentive, friendly, and able to assist you with every request, especially Dani. We miss you too!We look forward to welcoming you again very soon!Best Regards

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Gerente General Histórico Central on 8 May 2024
Estimado JoséEstamos enfocados en lograr la satisfacción de nuestros huéspedes en todo momento, por lo que ya se imaginará mi emoción y orgullo al recibir calificaciones como la suya. Seguiremos trabajando arduamente en favor de todos ustedes.Esperamos atenderle nuevamente en su proxima visita a Ciudad de México.Saludos Cordiales

10/10 Excellent

Denisse

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay delicious food and walkable to shops or restaurants
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 8 May 2024
Dear Denisse Thank you very much for your review about your stay in Histórico Central. I am delighted reading you enjoyed our privileged location in the heart of Mexico City and our delicious foodWe look forward to welcoming you back soonBest Regards

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel exceeded my expectations. We got the room with the terrace, although the view wasn’t the best, having outdoor space was what was most important to us. The breakfast options were delicious and having the 24 hour cafe gave plenty of options at any time. All the staff was friendly, they would go out of their way to assist. Don’t pass up the walking tour, but only is it included, it’s really good. Plenty of dining and shopping options. Traffic is heavy in the area, be prepared for that when needing to get to other destinations. A special thank you to Elizabeth, who made our stay extra memorable. We’d definitely stay here again.
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 6 May 2024
Dear RosaThank you for taking the time to share your comments. Im happy to read that Histórico Central exceeded your expectations and you had an amazing time in México and with us. Im also glad to read that you could enjoy our breakfast, Café Central, room, location, free walking tour and our staff helped you since the moment you arrived at Histórico Central. We will share your gratitude with ElizabethBest Regards

6/10 Okay

Nicole

Travelled with partner
Liked: Cleanliness, staff & service
Mixed experience. Pros: - Very clean - Lobby and common areas are very nice - Free chilled water bottles on every floor were a nice touch and very much appreciated - Some staff - particularly concierge - were very nice and helpful - Nice welcoming note and small bottle of wine treat from property manager - Appreciated note from staff on arrival about Labor Day and protests disrupting some services and causing transportation issues Cons: - Toilet barely flushed, which is especially troublesome if suffering from a common tourist ailment in Mexico - Water in shower never more than lukewarm - Rooms are definitely small - we understood this from other reviews but even a 'deluxe' room was difficult to move around in for two people - Person staffing front desk upon checkout assured us that our airport shuttle driver would meet us in the lobby; we could see through the glass doors that someone was waiting with a car, trying to call, but could not get in the building. Upon asking staff person if that was our driver, he barely looked up from the computer and said 'that's alright'. Upon going out to check ourselves, we discovered that it was indeed our driver. The driver was incredibly nice, juxtaposed against the hotel staff who simply couldn't be bothered.
Stayed 2 nights in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 8 May 2024
Dear NicoleThank you very much for your comment. I'm glad you enjoyed your stay thanks to the cleanliness, bottled water service on each floor, and our friendly and attentive staff who are always ready to help each of our guests during area closures. Your opinion is truly important to us, rest assured that we will work on the bathrooms to continue improving our guests' experience, and I will follow up with my team to avoid incidents like the unfortunate one you've experienced. We appreciate your comments and for your next visit, it will be our pleasure to help you choose the perfect room for you, one that meets all your needs and meets your expectations within our wide variety of options.We look forward to welcoming you back on your next visit to CDMXBest regards

10/10 Excellent

Leonel Garza Rios

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel like a little all inclusive resort drinks food included
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 6 May 2024
Dear LeonelThank you very much for sharing your experience with us and highlighting the amenities. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Florin, Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the midlle of everything, friendly employees, minus the entrance cafeteria. A/c,bed and bed covers nice,towells not so nice (were like sandpiper). Breakfast is mexican style withaiz and beans an eggs.coffee was watery and not hot. Never saw a manager in the dinning room.In general a nice stay. Vip was a small 250ml of wine .
Stayed 1 night in May 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 6 May 2024
Dear FlorinThank you for your review. Feedback from our guests is of utmost importance, and therefore, you can be sure that we will collaborate with our team to avoid incidents like the unfortunate one that happened to you. Rest assured, we will work to improve towels and coffee at breakfast to improve the quality of our guests' experience.Best Regards

10/10 Excellent

IRENA, Stockton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service at this hotel, every little detail is addressed: water bottles and apples on every floor, cafe and breakfast service are amazing. We had a great time. Thank you
Stayed 6 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 6 May 2024
Dear IreneThank you very much for your comment. I am delighted knowing enjoy you breakfast, 24-hour Café Central, bottled water and apples on every floor, and most of all our friendly and attentive staff!We look forward to welcoming you back soonBest regards

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and located within walking distance to museums and ancient ruins. Very safe to walk and go sightseeing.
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 6 May 2024
Dear OscarThank you so much for your lovely comment and for the different tips to other travelers! It makes us so happy knowing you took advantage of our great location to discover museums and all touristic spots around the area and especially thanks to the service of the staff.We look forward to welcoming you back on your next visit to Mexico City!Best Regards

10/10 Excellent

Sabrina, Heber

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and staff was nice and professional. Also the breakfast was very good
Stayed 4 nights in Mar 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 3 May 2024
Dear SabrinaThank you very much for sharing your experience with us and highlighting the service of the staff and good breakfast. We are really happy you had a great time with us.We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to some of the most famous sites in Mexico City. Within walking distance.
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 6 May 2024
Dear EdwardThank you so much for your lovely comment! It makes us so happy knowing you took advantage of our great location to discover all touristic spots around the area.We would be delighted to welcome you back soon!Best Regards

10/10 Excellent

Kateline Medina

Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to everything. Great nearby food options, shopping, and sightseeing. Amazing staff! Only recommendation is to arrange your own transportation & not have the hotel do it on your behalf because it was super overpriced!
Stayed 3 nights in Mar 2023
Response from Ingrid Barnard, Historico Central's GeneralManager on 3 May 2024
Dear KatelineWe are very grateful for your comment about your stay at Histórico Central, which was enhanced by my team's warm and friendly service and our privileged location, perfect to discover museums, restaurants, bars, and tourist spots around the area. Thank you for your recommendation, you can rest assured that we will do everything in our power to continue improving and achieve a satisfying experience in all aspects of your stay.It would be a pleasure to host you again, very soon.Best Regards

10/10 Excellent

Satoru

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 3 May 2024
Dear SatoruWe are focused on achieving your satisfaction at all times, so you can imagine my excitement and pride to receive ratings like yours.Hopefully very soon we will have the pleasure of welcoming you again.Best Regards

10/10 Excellent

oscar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 3 May 2024
Dear OscarOur priority is to make all our guests feel comfortable, welcomed and at home at all times and it is a true pleasure knowing you had a great stay with us, thank you very much for your comment.We look forward to welcoming you back very soonBest Regards

10/10 Excellent

Griselda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Great location within walking distance from many tourist attractions. Love being able to walk out and just have plenty to do within walking distance. The hotel itsself was great! The room "suite" was great. The customer service was exceptional. We love to travel and enjoyed being able to come back to the hotel at any time and have some food or drinks. The breakfast was really good (we had chilaquiles divorciados and huevos rancheros). Definitely recommend this hotel for someone who is looking to be close to a lot of main attractions.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 3 May 2024
Dear GriseldaThank you very much for your review and recommendation with other travelers about your stay in Histórico Central. I am delighted to read that you enjoyed our privileged location in the heart of Mexico City, room, breakfast, especially chilaquiles and huevos rancheros, our 24-hour Café Central and my team’s warm and friendly service.We look forward to welcoming you back soon.Best Regards

10/10 Excellent

Samina S, SANDY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights in the lovely boutique hotel. Location is ideal as everything is walk able that a first time traveler would like to see. The staff was extremely friendly and helpful. Breakfast was delicious as well as the food in the Cafe. The only thing I would change is the lighting in the bathroom needs to be brighter. 5 star service! Will definitely revisit.
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 2 May 2024
Dear SaminaThank you very much for your review about your stay in Histórico Central! I am delighted to read you enjoyed our privileged location in the heart of Mexico City, delicious breakfast, the 24-hour service at Café Central and my team's warm and friendly service. Your feedback is really important and helpful, therefore, you can rest assured that we will work on improving the bathroom lighting to provide an excellent service in every aspect of your stay.We would be delighted to welcome you back soonBest Regards

10/10 Excellent

Raymundo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great boutique hotel with exceptional access to zocalo and surrounding areas. One of the best things about the hotel, 24/7 lobby coffee shop that serves food/drink for free; tasty treats if you don’t want to leave hotel. Staff has always been professional and attentive.
Stayed 2 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 30 Apr 2024
Dear RaymundoThank you very much for sharing your experience highlighting location and Cafe Central. I am so grateful you mention our friendly staff who goes above and beyond to fulfill every request, this is truly motivating . We will be delighted to receive you again very soonBest Regards

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel and its staff. Axel was very helpful at the front desk. Gonzalo was nice, and gave great service at the breakfast area. Everyone did an amazing job.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 2 May 2024
Dear MartinThank you very much for your review. I'm glad you enjoyed your stay with us thanks to my team's service. Your comfort and satisfaction are very important to us and you can be sure I will share your message with Axel and GonzaloWe would be delighted to welcome you back very soonBest Regards

10/10 Excellent

Luisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Great breakfast and snacks
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 2 May 2024
Dear LuisaOur priorities are your comfort and satisfaction in every aspect of the stay, we are very happy you had an excellent time with us and that your visit to Mexico City was enhanced by our staff's service, great breakfast and Café Central.We would be more than glad to welcome you back soon!Best Regards

10/10 Excellent

Eduard R

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husbby and I retured home from our 5 night stay at Historico Central. The hotel arranged our transportation from the airport to hotel. Check in was great! Ana was amazing!! Ulises was great too! Both of them explained all the hotel amenities. Our stay was fantastic. We felt like VIP’s. Highly recommend Historico Central!!
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 2 May 2024
Dear EduardIt was a true pleasure welcoming you, we are so grateful you chose us for your stay in Mexico City. We are delighted you have enjoyed delicious breakfast and rooms' comfort. I am very proud my team was always friendly and able to assist you.We look forward to welcoming you back soon.Best regards

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel!
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 2 May 2024
Dear MicheleWe are delighted that you had a wonderful time with us and that your visit to Mexico City was enhanced by your stay at Histórico Central.We would be delighted to welcome you back soonBest Regards

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible. They went out of their way to help us. Very helpful and friendly.
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 29 Apr 2024
Dear SandraOur priority is to make our guests’ feel welcomed and at home from beginning to end and our amazing staff makes it all possible; I’m so happy you had an incredible experience. Thank you so much for your comment! We look forward to welcoming you back on your next visit to CDMX.Best Regards

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovation and friendly staff
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 29 Apr 2024
Dear MariaOur priorities are our guests' comfort and satisfaction in every aspect of their stay and we are very happy you had an excellent time with us and that your visit to Mexico City was enhanced by our excellent location and staff's service.We would be more than glad to welcome you back soon!Best Regards

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 2 May 2024
Dear FrankOur priority is to make our guests’ feel welcomed and at home from beginning to end and our amazing staff makes it all possible; I’m so happy you had an incredible experience. Thank you so much for your comment!We look forward to welcoming you back on your next visit to CDMX.Best Regards

10/10 Excellent

Joan, Novato

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amsi, front desk clerk, was outstanding! She’s excellent at her job! She was friendly, informative, gave great restaurant recommendations! Excellent breakfast and nice cafe for coffees etc! Porters were quick and responsive! All staff was wonderful. I would stay here again and recommend to friends and family!
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 26 Apr 2024
Dear JoanI sincerely appreciate your review and recommendations for future travelers. I am very grateful you mention the aspects that make you consider us for your next stay in Mexico City, such as Café Central, breakfast and my staff's warm and friendly service, especially Asmi. It is truly motivating to receive kind words like yours and you can be sure I will share them with my team.We look forward to welcoming you back soonBest Regards

10/10 Excellent

Nina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location was very good and the service - from front desk, to concierge to staff was excellent. The amenities provided were superb.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 26 Apr 2024
Dear NinaOur priorities are your comfort and satisfaction in every aspect of the stay, and we are delighted that you had an excellent time with us and that our amenities, privileged location, and my staff's excellent service enhanced your visit.It would be a pleasure to be your hosts once againBest Regards

10/10 Excellent

Jadwiga

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent, very helpful and friendly and made you feel at home as well as being professional. He provided a great daily breakfast and a 24 hour snack bar that had more than just snacks. You can have a meal sandwiches, salads, coffee desserts you can stay and eat there 24 seven.
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 24 Apr 2024
Dear JadwigaOur priorities are our guests' comfort and satisfaction in every aspect of their stay and we are very happy you had an excellent time with us and that your visit to Mexico City was enhanced by our staff's service, Café Central and excellent breakfastWe would be more than glad to welcome you back soon!Best Regards

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 24 Apr 2024
Dear DenisWe are focused on achieving our guests' satisfaction at all times, therefore, comment like yours make us very proud and motivated to continue with our excellent service.It would be a pleasure to host you again, very soon.Best Regards

10/10 Excellent

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff! Everyone there is so kind that just that alone made me decide to book at the same hotel for the second time!
Stayed 6 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 24 Apr 2024
Dear AraceliThank you very much for your review. I'm glad you enjoyed your stay with us thanks to the service provided by our staff. For us, the comfort and satisfaction of our guests are paramount, and I am proud you would honor us coming back soon.We would be honored to welcome you back!Best Regards

6/10 Okay

Phong

Travelled with family
Liked: Amenities, property conditions & facilities
The hotel is good. The little thing they provide make it great. So coffee missing one day and no sugar or cream the other no coffee stirrers. Those kind of missing which they can correct would make the experience different. We have a hard time communicate with the staffs.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 24 Apr 2024
Dear PhongThank you very much for sharing your experience at Histórico Central. Your feedback is of utmost importance to us, and therefore, you can rest assured that we will work with our team to prevent incidents like the unfortunate one you experienced. Please be assured that we will strive to improve and expand our services to enhance the quality of our guests' experienceIt would be a pleasure to host you again, very soon.Best Regards

10/10 Excellent

Erasmia, Paris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so pleasant and helpful. Very comfortable bedding. Wifi worked well. So many snack options available 24hrs. Great location to walk around. The free walking tour was added bonus.
Stayed 1 night in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 3 May 2024
Dear Eraisma Thank you very much for your review about your stay in Histórico Central. I am delighted you enjoyed our privileged location, free walking tour, comfortable bedding, the 24-hour service at Café Central, wifi and my team's warm and friendly service.We would be more than glad to welcome you back soonBest Regards

10/10 Excellent

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 18 Apr 2024
Dear JaquelineThank you very much for your comment. It's a great pleasure to know that you enjoyed your stay at Historico CentralWe would be honored to welcome you back soon!Best Regards

10/10 Excellent

Shadi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly customer service, the rooms are clean and had everything we needed, and the breakfast was solid and plentiful. 24 hour cafe included in the reservation was a nice perk.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 18 Apr 2024
Dear ShadiI sincerely appreciate such a nice comment and I am proud to work with a team full of professional people who, with great dedication and kindness, ensure a warm experience from beginning to end, to all our guests. I appreciate you mentioning all the aspects that made your stay memorable, such as Café Central, room, the cleanliness and our delicious breakfast. We would love to be your hosts on your next stay in Mexico CityBest regards

2/10 Terrible

Guillermo, San Francisco

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Ingrid Barnard, Gerente General Histórico Central on 15 May 2024
Estimado GuillermoMuchas gracias por su calificación. Me gustaría ponerme en contacto personalmente con usted para conocer los detalles en los que podemos mejorar. Las opiniones de nuestros huéspedes y visitantes siempre son muy valiosas porque nos ayudan en nuestro proceso de Mejora Continua. ¿Podría indicarme por favor un correo electrónico al cual pueda escribirle?Agradezco de antemano su atención y ayuda.Saludos cordiales

8/10 Good

Julian

Liked: Cleanliness, staff & service
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Gerente General Histórico Central on 17 Apr 2024
Estimado JulianMuchas gracias por su calificación y por tomarse el tiempo de compartirla con nosotros. Nos alegra saber que nuestro servicio cumplió con sus expectativas ya que para nosotros lo más importante es que pasen una estadía extraordinaria y se sientan como en casa.¡Lo esperamos de vuelta muy pronto!Saludos Cordiales

10/10 Excellent

Ruben Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There’s not enough words to describe how incredible the staff at the hotel made us feel. Although we traveled for different reasons, our wedding anniversary fell within the days we stayed at the hotel. We mentioned it during our check in and what happened next, left us speechless (and a little teary-eyed). They took it upon themselves to give us a couple of back-to-back surprises, not to mention that the overall treatment they afforded us was way above average — it was amazingly warm and attentive. On top of that, the hotel is great, beautiful and clean. Our room had a pretty balcony and the cleaning staff did a great job every day. The area around it is packed with historical, dining, shopping and cultural attractions. Be warned, it can be very busy and traffic — both vehicle and pedestrian — can be very heavy, so if you’re looking for an isolated getaway, neither the hotel or CDMX’s centro histórico are your thing. Gracias, Eli, Lore, Didi and Beto and the rest of the staff! We loved there and will be back.
Stayed 4 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 17 Apr 2024
Dear RubenOnce again Happy Anniversary!!! Thank you so much for taking the time to write this amazing review about your stay with us, it is really gratifying knowing we were able to enhance your stay with our warm and friendly service, especially from Eli, Lore, Didi and Beto. We are so grateful you mention every detail and aspect that made your stay so memorable such as the room, cleanliness and location.We look forward to welcoming you back very soon!Best Regards

10/10 Excellent

Kari

Travelled with group
Liked: Property conditions & facilities
Loved this hotel! It was beautiful and located central to downtown and Zocalo. The 24 hour cafe was unbelievable. I’ve never stayed in a place that offered that. Plus the daily breakfast and service was wonderful too.
Stayed 3 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 17 Apr 2024
Dear KariThank you very much for your review, I'm glad you enjoyed your stay with us thanks to our warm and friendly treatment, the comfort and satisfaction of our guests are paramount to us, and I'm very proud we made you feel at home. I also appreciate you mentioning the cleanliness of the hotel and our privileged locationWe will be happy to welcome you soon.Best Regards

10/10 Excellent

George, Boulder

Location, Facility Great
Stayed 5 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 17 Apr 2024
Dear GeorgeThank you very much for your comment about your stay at Histórico Central. I'm glad you enjoyed our privileged location in the heart of Mexico City and our excellent facilities.We would be delighted to receive you again very soonBest Regards

10/10 Excellent

Alex Siller, San Angelo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and centrally located within the city.
Stayed 7 nights in Apr 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 18 Apr 2024
Dear AlexThank you very much for your review about your stay in Histórico Central. I am delighted to read you enjoyed our privileged location in the heart of Mexico City.We would be honored to welcome you back soonBest Regards

10/10 Excellent

Yvonne Elisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to some historic places. Excellent service and cleanliness. Breakfast was delicious with a friendly service from a Roberto and Arturo every morning. The 24 hr cafe is a big plus.
Stayed 4 nights in Mar 2024
Response from Ingrid Barnard, Historico Central's GeneralManager on 17 Apr 2024
Dear YvonneI am so happy you had a very pleasant stay thanks to our privileged location, delicious breakfast, Café Central and of course my team's friendly service, especially Roberto and Arturo, be sure I will share your message with themWe would be very glad to welcome you backBest Regards