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Reviews of The Terrace at The Settlement

4 out of 5
The Terrace at The Settlement
Cnr South Gippsland Hwy & Camms Rd, Cranbourne, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 374 reviews" "
Rating 8 - Good. 124 out of 374 reviews" "
Rating 6 - Okay. 22 out of 374 reviews" "
Rating 4 - Poor. 0 out of 374 reviews" "
Rating 2 - Terrible. 4 out of 374 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Elton

No microwave no toaster
Stayed 1 night in May 2024

10/10 Excellent

Sally

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again, kids love the restaurant
Stayed 1 night in Feb 2024

8/10 Good

Donna

Liked: Cleanliness, staff & service
The settlement has a lovely vibe. The staff were super helpful.
Stayed 1 night in Feb 2024

10/10 Excellent

Davin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerat having a pub next door and a kids play area in yhe bisteo aswell
Stayed 11 nights in Jan 2024

10/10 Excellent

Jenni

Liked: Staff & service, property conditions & facilities
Great friendly. Quiet. Clean. Great parking. Felt very safe
Stayed 2 nights in Jan 2024

10/10 Excellent

Shivani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 days 2 nights stay. Only briefly stayed in the room as we had family members living close by. Served the purpose of our trip
Stayed 2 nights in Jan 2024

10/10 Excellent

Leigh

Stayed 1 night in Dec 2023

10/10 Excellent

Sanjiv

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Casey-jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional
Stayed 1 night in Dec 2023

8/10 Good

Braden

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Sharon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location, with good dining options!
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Emmanuel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean spacious and secure place to stay.
Stayed 1 night in Nov 2023

8/10 Good

Billie

Liked: Cleanliness, property conditions & facilities
Staff were not the best in the dinning and bar areas, the room was great though and very clean, bed was comfortable too!
Stayed 1 night in Nov 2023

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

8/10 Good

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom.
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Business trip
The property was overall in good condition. The room I stayed in had a very bad drainage smell. Staff were nice to deal with. The bistro meal was good value.
Stayed 1 night in Oct 2023

10/10 Excellent

Jessie-Emma

Stayed 1 night in Oct 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

John

Travelled with family
The room size was excellent, it was very quiet and comfy… We would definitely stay here again…
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy location on main road
Stayed 1 night in Aug 2023

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2023

8/10 Good

Amanda

Liked: Amenities
Convenient location, good facilities on site
Stayed 2 nights in Aug 2023

8/10 Good

Frederick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with restaurant and cafe for catching up with family. Large spacious rooms that were clean. Our only feedback for the hotel is: 1: provide a top sheet on the beds, it is very annoying trying to sleep without a top sheet. 2: do not have music blaring in the cafe area in the mornings when people are trying to have breakfast - it is NOT a time for disco. There is no need for any music, the tv to watch the news would have been adequate. We had to ask each morning a particular staff member was on to turn the music down as it was way too loud - we even had to talk extremely loud to her so that she could hear us over the music!
Stayed 4 nights in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

8/10 Good

helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price was great ,super customer service
Stayed 1 night in Mar 2023

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky little hotel with a casino on site. Location was good for our needs and the staff were friendly. Comfortable bed, basic breakfast was included.
Stayed 1 night in Mar 2023

2/10 Terrible

Miss

Stayed 1 night in Mar 2023

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gh
Stayed 1 night in Mar 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

8/10 Good

Donna, Gympie

Stayed 2 nights in Jan 2023

10/10 Excellent

George

Stayed 2 nights in Jan 2023

8/10 Good

lonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at one place
Stayed 2 nights in Jan 2023

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, well located, good size room, good service.

10/10 Excellent

Christopher

10/10 Excellent

Chris

Stayed 1 night in Nov 2022

6/10 Okay

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay however extremely noisy loud neighbours overnight. No point complaining though because it’s the second stay for us and experienced the same issue last visit. Unfortunately I probably wouldn’t return due to noise level overnight. I understand not an easy issue to resolve but I wouldn’t chance a third visit. Not cheap but lovely hotel and staff. I expected more oversight though.
Stayed 1 night in Oct 2022

10/10 Excellent

Domenica

Stayed 4 nights in Oct 2022

10/10 Excellent

Penelope

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room apart from bed which was creaky and not firm
Stayed 2 nights in Oct 2022

10/10 Excellent

Dot

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chenille bedspreads brought back lots of memories
Stayed 2 nights in Sep 2022

10/10 Excellent

Michael

Stayed 1 night in Sep 2022

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Good Bed. Good Shower.
Great place. Good Bed. Good Shower. Nice place to eat and easy to grab a 6 pack. Really nice service.
Stayed 2 nights in Sep 2022
Response from Front Office Manager on 1 Oct 2022
Dear Christopher, Thank you so much for taking your time and provide your wonderful feedback. We looking forward to welcome you back at the Settlement Hotel. Best wishes from the whole team

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly atmosphere. will stay again.
Stayed 4 nights in Sep 2022
Response from Front Office Team on 1 Oct 2022
Thank you DAVID, for your feedback and fantastic scores.We are glad you had a great stay with us. We are looking forward to welcome you back at the Settlement Hotel,

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022
Response from Front Office Team on 1 Oct 2022
Dear Anonymous, Thank you for your great score and provided feedback. Warm Regards from the Team at the Settlement Hotel