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Reviews of Ringwood Motel

2.5 out of 5
Ringwood Motel
442 Maroondah Highway, Croydon, VIC

Reviews

6.2
Rating 10 - Excellent. 17 out of 123 reviews" "
Rating 8 - Good. 36 out of 123 reviews" "
Rating 6 - Okay. 30 out of 123 reviews" "
Rating 4 - Poor. 19 out of 123 reviews" "
Rating 2 - Terrible. 21 out of 123 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

5.4/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Disliked: Property conditions & facilities
Probably fair condition for the cost but the place has certainly seen better days. Good location but in need of a makeover.
Stayed 3 nights in Feb 2024

10/10 Excellent

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice enough clean and tidy
Stayed 1 night in Feb 2024
Response from JAG on 26 Feb 2024
THANKYOU FOR FEEDBACK WE LOOK FORWARD TO SEE YOU AGAIN AND PLEASE REVIEW US ON GOOGLE

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service
I liked the receptionist I thought the brother's workers where nice. The bed was comfortable. The price of accommodation was excellent. I disliked that the lamp on the left side didn’t work. The toilet at the back leaked. The shower had left over hair in it. The television didn't have a remote. The first draw was broken.
Stayed 1 night in Feb 2024
Response from JAG on 25 Feb 2024
THANKYOU FOR FEEDBACK WE WILL DEFINITELY IMPROVE ON YOUR NEXT VISIT

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing needs some attention. The water in the base of the shower is not draining away quick enough
Stayed 1 night in Feb 2024
Response from JAG on 13 Feb 2024
THANKYOU FOR FEEDBACK .LOOKING FORWARD TO SEE YOU AGAIN

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Great location. Friendly helpful staff. All you need for an overnight stay. We will definitely be back.
Response from JIMMY on 13 Feb 2024
THANKS .LOOKING FORWARD TO SEE YOU AGAIN

2/10 Terrible

Nicholas

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absoloutly terrible
Stayed 1 night in Dec 2023

2/10 Terrible

michael

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I payed $125 for the night. I would stay there if it was free
Stayed 2 nights in Nov 2023

8/10 Good

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
It was a hotel room, which is what I asked and paid for.
Stayed 1 night in Sep 2023

8/10 Good

Rebecca

Stayed 1 night in Sep 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Josephine

Stayed 6 nights in Jun 2023

6/10 Okay

William

Hard to find motel at nite Not really lit up.
Stayed 1 night in May 2023

4/10 Poor

Brayden

Liked: Staff & service, amenities
Stayed 1 night in Apr 2023

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Mar 2023

10/10 Excellent

Jessie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and quiet. Owners were friendly and helpful.
Stayed 1 night in Feb 2023

8/10 Good

Aweke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think there was a mouse above the ceilings and it scratches and make noise in the middle of the night. So that I couldn't sleep well on that day.
Stayed 4 nights in Feb 2023

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner was verbally and physically agressive, I should have called the police. I waited for 45 minutes at the hotel to check in and after his attitude and agression I went elsewhere. To coin a phrase "rat hole"!! behind the trees is old wheels and rubbish, the outdoor setting is an OHS disaster. Do yourself a favour do not stay here!!!
Stayed 1 night in Feb 2023

2/10 Terrible

Christopher, Greensborough

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked out early it was so bad. Upon arrival at reception l had to call a number and wait 5 minutes before seen. Then was asked to pay an extra $14 in cash as was told wotif did not change the correct rate. The room smelt of smoke and was smoke stained . room was unclean and towels were so old and thin there was no way to dry yourself. This place is a rip-off and is unfit to stay better off staying at a backpackers.
Stayed 1 night in Feb 2023

8/10 Good

Chad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyable place to stay
Stayed 1 night in Jan 2023

6/10 Okay

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in Jan 2023

2/10 Terrible

Ronita

Disliked: Staff & service, property conditions & facilities
The customer service at this motel was SHOCKING! Stayed one night (out of four). Despite stay being fully paid for, receptionist insisted he had to be paid the shortfall between what the booking site charged and the motel's normal room rate in cash. When contacted by booking site (after speaking to site - Expedia provided great support dealing with this incident), receptionist lied about not knowing about what was going on. Then turned off power to room and took key, told to go to an ATM to get the cash. Recruited a guest in another room (a stranger) to "watch over things in room" (because unable to lock room without a key to get back in) until cash was collected. Was staying another three nights, but left immediately. Motel facilities are worn and in severe need of upgrade. DO NOT STAY HERE!

8/10 Good

David

Stayed 1 night in Dec 2022

2/10 Terrible

Darrell, Narrabri

2/10 Terrible

Tammy

Travelled with family
Disliked: Amenities, property conditions & facilities
Dirty over priced dump. Towels were thin as rags and one was covered in poo. No milk. Someone needs to shut the place down so nobody else books it.

2/10 Terrible

Geoff

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst motel i have ever sta u ed in.

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Couldn’t spend the night there.
Stayed 1 night in Oct 2022

2/10 Terrible

Glenn

It smells like poo
Stayed 1 night in Oct 2022

2/10 Terrible

Chris

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
terrible all round
Stayed 1 night in Sep 2022

2/10 Terrible

John

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in and checked out within half hr. Not cleaned..poo in toilet..flooded room and shower. DISCUSTING...seems luke a druggy hostel. Manager couldnt speak english and refused refund. Hoping to get one through Wotif...DO NOT STAY HERE
Stayed 1 night in Jul 2022

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Max is a fantastic host. So friendly and very accommodating.
Stayed 1 night in Mar 2022

6/10 Okay

Ben

Business traveller
Liked: Staff & service
Really lovely owners.
Stayed 2 nights in Feb 2022

10/10 Excellent

Carolyn

Stayed 1 night in Feb 2022

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The images of the property published on the website weren't an accurate reflection of the current day condition of the property.
Stayed 2 nights in Feb 2022

2/10 Terrible

Karly

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at this so called “motel” which is actually a halfway house of permanent residents which are homeless, alcoholics and drug addicts. Saw my so called room which had stained blood on pillow case and cockroaches on walls. A lovely homeless lady came to me as no one attending at reception and said it is not safe to stay there. I rang the mobile number on door requesting a refund to be laughed at and hung up on. DO NOT BOOK THIS PLACE IT IS DESPICABLE.
Stayed 1 night in Jan 2022
Response from Manager on 24 Jan 2022
Karly Fyfe is not my customer as she didn't check in. Cancellation policy must be followed It is legal responsibility to spread rumors.

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Fitted in with the odd hours i needed
Stayed 1 night in Jan 2022

2/10 Terrible

Andrew

Travelled with partner
Disliked: Amenities, property conditions & facilities
This motel is used by A charity to house homeless people with one room kept for accommodation for travellers.THE MANAGER OF MOTEL WAS EXTREMELY WONDERFUL,HELPFUL VERY CUTIOUS.We moved 0700 the next morning due to swearing, yelling,smoking,people walking around all night.
Stayed 3 nights in Dec 2021

2/10 Terrible

Helena

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. Dirty place. The AC wasn’t working. The “new” key “ only opened the door if you stood on one leg and wiggled the key in a certain way. I found that out after being locked out of my room for half an hour while the owners left to go “shopping”. The bed smelt awful and was like a hammock with what used to be pillows. The towels were very old, smelly and felt wet. The bathroom door was very hard to slide and was falling apart. The fly screen had a fist sized hole in it. The fridge wasn’t turned on, which I didn’t realise until the next day when everything I had in there was warm. The TV was almost smaller than my iPad. There were random undesirables walking through the grounds, knocking on doors. The walls were soo thin I was woken up at 3am by next door’s visitors arrived and talked for hours. The smoke detector was not working and without a cover but it did have a sticker on it stating it was inoperable. There was none of the normal stuff like shampoo/conditioner or the little things you normally get. The water pressure in the shower, well there wasn’t any really and the taps were so fiddly, one millimetre either side of perfect and the water was cold or scorching hot. There was no QR code, or check in, anywhere and no hand sanitiser. I found hair in the bed! I felt dirty just being there. It was the kind of place that should be rented by the hour.
Stayed 2 nights in Nov 2021
Response from M L on 29 Nov 2021
Why you can had stayed in my motel as this condition for a few days?....... You were not happy with a man, please do not let us get angry!

6/10 Okay

Steven

Liked: Staff & service
Everything was ok
Stayed 1 night in Nov 2021

8/10 Good

Sharon

Liked: Staff & service, property conditions & facilities
The people who owned this place were lovely ..................
Stayed 1 night in Jan 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Amenities
No hot water either last night or this morning. Lucky I work in an office and not on a construction site.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Good location, very friendly staff. It would greatly benefit from upgrading the infrastructure and fittings.
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Lovely and clean but sadly very shabby, it is an older motel but we had broken lampshades, chairs with cracked upholstery covered in chair covers that didn’t stay on, If we hadn’t paid for room beforehand we wouldn’t have stayed
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Beds were comfortable. Room was clean bathroom was clean I would stay here again
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities
We didnt like hair on the pillows, obviously the pillow cases were not changed. The Air con didnt work untill we complained about it. We asked for a room with two beds, and they gave us a room with one bed until we complained. doubt if we will ever go there again.
Stayed 1 night in Feb 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was dirty the bed dirty and broken the shower was dirty there was blood on the bottom of the curtains and when we told the owner he went off control so we got in our car at 10pm and left the owner was frowning he body all over the bed under the bed the bass was broken in the middle of the bed was sitting on the ground me and my wife had bugs crawling on us I would never advise people or go there and I wo like my money back please
Stayed 1 night in Feb 2019

8/10 Good

Peter

Liked: Staff & service, room comfort
property needs work
the propieters were very helpful and very friendly.the property is a bit run down.needs some work done in certain areas.very handy to shops and eastland shopping centre.bus stop near by.room was clean.room not serviced every day.handy to tour yarra valley and dandenongs.
Stayed 7 nights in Jan 2019