All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Response from NightCap Waltzing Matilda Hotel on 19 Dec 2023
Hi Karen,Thank you for taking the time to leave us a review. We are always happy to learn that our guests have had a positive experience and we thank you for the 10/10.Thank you once again and we are glad we met all your expectations.Kindest RegardsThe Team @ NightCap Waltzing Matilda Hotel
Response from NightCap Waltzing Matilda Hotel on 14 Oct 2023
Hi Vivian,We always appreciate our guests taking the time to leave feedback,so thank you. Thank you also for the 5/5 review,we are pleased to know that we met all your expectations and you enjoyed your stay.We look forward to welcoming you back soon.Kindest RegardsThe Team @ Nightcap Waltzing Matilda Hotel.
10/10 Excellent
Nur
12 Aug 2023
Liked: Cleanliness
Nur
Stayed 1 night in Aug 2023
Response from NightCap Waltzing Matilda Hotel on 17 Aug 2023
Thank you Nur for leaving us a 5 star review, we are happy that we were able to meet your expectations.We also appreciate you taking the time to leave us feedback and we hope you choose to stay with us again soon.Kindest RegardsThe Team @ NightCap Waltzing Matilda Hotel.
Response from NightCap Waltzing Matilda Hotel on 17 Aug 2023
Hi Christine,Thank you for taking the time to leave us feedback.We sincerely apologise that we did not meet your expectations this time.We would appreciate a phone call where we can discuss what we could have done better for you.Kindest RegardsThe Team @ Waltzing Matilda Hotel
10/10 Excellent
MICHELLE
6 Aug 2023
MICHELLE
Stayed 1 night in Aug 2023
Response from NightCap Waltzing Matilda Hotel on 9 Sept 2023
Thank you Michelle for taking the time to leave us a great 5/5 review, we are happy that we were able to meet your expectations and you enjoyed your stay with us.Once again thank you and we look forward to welcoming you back.Kindest RegardsThe Team @ Nightcap Waltzing Matilda Hotel
4/10 Poor
Mark
Travelled with family
7 Jul 2023
Liked: Staff & service
Maybe we were just unlucky? The motel is next to the function room. There was a function on when we stayed and there is no soundproofing between function room and motel. If you want a good night's sleep, check first whether there's an event.
Some of the staff really went out of their way to help. Others less so.
Mark
Stayed 2 nights in Jul 2023
Response from Waltzing Matilda Hotel on 14 Jul 2023
Thankyou Mark for taking time out of your day to leave us with some constructive feedback. We are very disappointed that your stay did not meet expectations. You raise a concerning issue for us regarding the noise levels for guests staying whilst functions are being held. We are very sorry for not informing you of the booked function during your inquiry into the accommodation.We are working hard to make sure that all of our guests are given full transparency at the time of their booking so that discomforts like these do not continue to occur. We hope that you will give us a chance to make it up to you and would love to see you return soon. Once again, sorry for the inconvenience and thank you for bringing this issue to our attention. Kind regards, Management
Easy check in.
Friendly staff.
Good Parma at the Bistro.
Great for an overnight stay.
Carmen
Stayed 1 night in May 2023
Response from Waltzing Matilda Hotel on 10 May 2023
Hi Carmen,Thank you for taking the time to give us a review. We hope to see you on your next visit, Management.
6/10 Okay
christiner
Travelled with group
18 Apr 2023
Liked: Room comfort
Disliked: Cleanliness
Needs a more fresh air in room
christiner
Stayed 1 night in Apr 2023
Response from Waltzing Matilda Hotel on 26 Apr 2023
Hi Christiner,Thank you for taking the time out to give us a review. Can you let us know if this was with or without the windows/doors open? We can be contacted via 9546 1333We hope to see you again soon, Management.
Convenient food and have a drink after being on the road all day
Russel
Stayed 2 nights in Apr 2023
Response from Waltzing Matilda Hotel on 26 Apr 2023
Hi Russel,Thank you for taking the time out to give us a review. We hope to see you again soon! Management.
6/10 Okay
Richard, Hamilton
Travelled with family
3 Apr 2023
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Need to fix some bathroom facilities. Good beds, pillows and AC.
Richard
Stayed 2 nights in Mar 2023
Response from Waltzing Matilda Hotel on 8 Apr 2023
Hi Richard,Thank you for taking the time out to give us a review. We have informed our Maintenance of the shower head and vanity issue.We appreciate all your feedback and we hope to see you on you on your next visit, Management.
no food delivered couldn't connect to app
no streaming just wonted to relax after long drive eat in shower and sleep we got food else where, free drinks were insulting to us as we couldn't even get food from kitchen/room serves as advertised
Hi Michael,Ii is dissapointing to see that you did not enjoy your recent stay with us, if you would like to further discuss these issues please call us at the venue.Cynthia
Comfy room, bistro/bar next door, very welcoming staff, we had a very good stay here.
Michael
Stayed 3 nights in Jun 2022
Response from Waltzy on 19 Jun 2022
HI Michael,
Thankyou for your review, it is much appreciated and we are glad to see that the staff were welcoming and that your stay was enjoyed.
Management
Easy location, parking accessible and good facilities that I wish we'd made better use of! Bit noisy from other late night patrons but security handled quickly.
Rhonda
Stayed 1 night in Apr 2022
Response from Waltzy on 20 Apr 2022
Hi Rhonda,
We appreciate your commets and happy that our Security dealt with the issue at hand. We look forward to your next visit
Management
Hi Shane,
We appreciate your rating and review, it's always great to hear that the venue has accomdated our customers not only in the rooms but the hotel as well. We look forward to seeing you again soon.
Management
Hi Phillip, Thanks for the review and we look forward to seeing you on another trip. Management
10/10 Excellent
barry
21 Feb 2022
Liked: Cleanliness
all ok
barry
Stayed 1 night in Feb 2022
Response from Management on 21 Feb 2022
Hi Barry,
Thanks for the review, its great to see that we rated a 5 out of 5 from you. We look forward to seeing you again upon your next visit.
Management
4/10 Poor
stanley
20 Feb 2022
Liked: Property conditions & facilities
Disliked: Staff & service
Customer service very disappointing
stanley
Stayed 2 nights in Feb 2022
Response from Management on 21 Feb 2022
Hi Stanley.
Your review is appreciated but disappointing to hear that there was an issue with the staff. If you could give the venue a call and ask for myself - Cynthia we could discuss the issues.
Regards,
Cynthia Zajcew
8/10 Good
Brian
Travelled with family
14 Feb 2022
Liked: Staff & service
Noise in adjoining room.
Brian
Stayed 2 nights in Feb 2022
Response from Management on 15 Feb 2022
Hi Brian,
Thank you for your review and rating, we appreciate your comments and look forward to seeing you next time. please let us know when you wish to stay next and we shall endeavor to place you into a quieter space.
Management
4/10 Poor
Rhonda
Business traveller
10 Feb 2022
Disliked: Cleanliness, staff & service
Staff very rude
Rhonda
Stayed 3 nights in Feb 2022
Response from Management on 11 Feb 2022
Hi Rhonda,
We thank you you taking the time to let us know of the recent events of your visit. If you would be able to contact the venue so we can discuss the situation that happened it would be appreciate.
Regards,
Management
4/10 Poor
Christopher
8 Feb 2022
Christopher
Stayed 2 nights in Jan 2022
Response from Management on 11 Feb 2022
Hi Christopher,
We appreciate you taking the time to review the hotel from your recent stay. It is seen that the stay was not quite to your satisfaction, if you would be able to contact the venue we could discuss the issues that were of concern.
Management
Random strangers came to knock the door and tried to open the door few times when it was midnight. It was uncomfortable when odd things happened for no reasons.
Verified traveller
Stayed 1 night in Jan 2022
Response from Management on 7 Feb 2022
Hi,
It is disturbing to hear that this has happened during your stay with us recently.
If you would like to give a call to the venue to let us know when this happened we will be able to look into the situation.
Regards,
Management
Room was ok, but the hotel next to main road, so kind on noisy. Bed was very comfortable though.
Ricardo
Stayed 1 night in Feb 2022
Response from Management on 5 Feb 2022
Hi Ricardo,
We appreciate you taking the time to review the venue after your recent stay, it was great to here that your room was okay and bedding was comfortable.
Management
Lovely room with food and drink next door. Very convenient. We had a seniors meal each and they were huge. Great value with a free drink each with the motel stay.