Interior entrance
Check availability

Reviews of Global Village Guesthouse

3 out of 5
Global Village Guesthouse
Plot 2044, Phempetfwane Street, Manzini, Manzini

Reviews

6.8
Rating 10 - Excellent. 4 out of 27 reviews" "
Rating 8 - Good. 9 out of 27 reviews" "
Rating 6 - Okay. 8 out of 27 reviews" "
Rating 4 - Poor. 4 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

P

Stayed 4 nights in Sep 2023
Response from Lungile Masuku on 19 Sept 2023
Thank you for your review

10/10 Excellent

Sphesihle

Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent receptionist
Everything in the place was okay, the hotwater, breakfast, bedding, friendliness and security
Stayed 1 night in Apr 2023
Response from Lungile Masuku on 9 Jun 2023
Thank you so much for the support and for the feedback ,we appreciate

8/10 Good

LM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Rodney

Liked: Cleanliness, room comfort
Ants and roaches in room, hard pillows.
Stayed 3 nights in Apr 2019
Response from Lungile on 29 Apr 2019
Thank you very much ,we will definitely look into it.Apologies for the experience.

8/10 Good

Verified traveller

Travelled with partner
Liked: Staff & service, property conditions & facilities
Check in was a bit slow and the front desk could answer questions on WiFi or how to get to a place that sold SIM cards. However, two staff members in particular stepped up and even put the WiFi router in our room. The restaurant was also solid. It is a bit out of the way, which was nice for us.
Stayed 1 night in Mar 2019
Response from Lungile on 10 Apr 2019
Thank you very much for the review ,we will definitely improve on the check in speed

6/10 Okay

Verified traveller

Liked: Staff & service
Staff was lovely,. Room was in disrepair. Peeling paint, stains on wall and ripped upholstery. I expected a bit more upscale. The bed sheets were clean and that was the most important thing!
Stayed 3 nights in May 2018
Response from Lungile on 13 Jun 2018
Hello Thank you very much for the review ,we apologize for the room that was peeling off ,renovations are surely underway and thank you for visiting us. Regards Lungile

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money!
Nice little guesthouse with friendly staff. Great value for money!
Stayed 2 nights in May 2017
Response from Lungile on 29 Apr 2019
These kind of reviews warm our hearts ,thank you very much once again

4/10 Poor

Nankonge

Disliked: Property conditions & facilities

6/10 Okay

Moabi Stephen

Disliked: Cleanliness, property conditions & facilities, room comfort
My stay was not bad. You need to renovate your rooms. The bedding, curtains; floors (carpet was dirty ). The matress was making noise. Some of the sheets are old. Let there be someone who shows people the facilities beside the room where they are sleeping. The security lady was very friendly. The breakfast was not bad if you can just introduce a healthier one with fruits; cheese etc.
Response from General Manager on 9 Feb 2017
Hello Moabi Thank you very much for your visit,and thank you very much for heads u,we will definitely look into it ASAP. We hope you will come back to the improved Global Village.We really appreciate your comment Moabi. Kind Regards Lungile

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
kind of
Well it was not what i have seen in the internet we slept in global village 2 didnt like it at all
Response from General Manager on 9 Feb 2017
Hello Sir/Madam Apologies for your experience,we will try by all means to make our guests stay comfortable. Regards Lungile

8/10 Good

Kwazi, Richards Bay, South Africa

Liked: Cleanliness, staff & service, room comfort
Value for money
We had a wonderful stay and the breakfast was good and the kitchen staff was friendly especially Sifiso

6/10 Okay

Pascual, South Africa

Liked: Staff & service
Disliked: Cleanliness
Decent nights stay
The location is good. Overall the guesthouse is clean & tidy. The staff are lovely. Our room was not that clean though. The bed was fine & comfortable. But there was an old chicken bone on a saucer, chewed gum on the bedside cabinet & dead cockroaches in the room & bathroom. We won't be staying there again.

4/10 Poor

Garima

Disliked: Staff & service, property conditions & facilities
Disappointed stay
We were extremely disappointed with the hotel. The rooms was not in the main building and it was far away from the main hotel. It seemed like it was in a house that was still under construction. There was no internet service, no hot water and the heating did not work. It was quite secluded. The staff was nice and tried to accommodate our needs but they were limited in what they could do to change things for us. They let us use the bathroom in the main location for a hot shower/bath except the bathrooms there also did not have a shower. There was a bath tub with no hand held shower and we had to use a glass to take a shower.

6/10 Okay

Theodora, Springs, Gauteng Pri

Liked: Staff & service, property conditions & facilities
A home away from home
The staff was very friendly especially Nomfundo they surely know how to make guests feel at home, considering our last minute booking we still managed to reschedule our bbooking with no extra cost

6/10 Okay

Robert

Poor wifi
Poor wifi connections and poor check out procedures

8/10 Good

Elizabeth, Texas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed at the Global Village for a few days while I was visiting Swaziland in November. The staff was awesome! I was traveling alone and did not have any connections in the city. The manager, Mimi, took the greatest care of me and arranged transportation anytime I needed to go anywhere. The rooms were comfortable and clean, the restaurant served very good meals, and everyone was extremely friendly. I would highly recommend the Global Village if you find yourself in need of a place to stay in Manzini.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very unpleasant stay
Not recommendable, overpriced and also the town is Not worth to visit

10/10 Excellent

Nomvula, Secunda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Place like home
Nice place clean & tidy the only thing staff are not that friendly they make you feel not welcomed even getting scared to ask for service(not all)

6/10 Okay

grant, Melbourne

Liked: Cleanliness, staff & service, room comfort
Great staff
The hotel was overbooked...I actually read this in another review so was no surprise when they sent us to GV2. I was not deterred as the previous over booking they were pleasantly surprised so were we. Much bigger room and private. Staff at GV2 were amazing. Hope GV reads this as they hosted us perfectly.

6/10 Okay

Scott, US

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel, for what it is
The staff is friendly and the room was clean (though a shower curtain would help). Note that Global Village is (at least) three buildings, spread out over a quiet residential neighborhood. Coming back at night our taxi took us to #2 by mistake. The night guard was kind enough to walk us to another building, but it was #3. Another guard then walked us to #1. Almost amusing, but something to watch out for.

6/10 Okay

Makgabo, South africa

Liked: Property conditions & facilities
Disliked: Room comfort
My stay was ok. I was given the room I did not book for , the staff were very helpful. The room has no fridge, first day supper was not fresh. I was asked to pay when checking out while deductions from my credit card were don first day I booked on line

8/10 Good

Gumbo, Memphis , TN USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with friendly service.

2/10 Terrible

Erwin, Hellevoetsluis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zeer slecht!
Zeer slechte kamers. Ramen kunnen niet dicht, koelkast middenin de kamer, tapijt vol met vlekken, kakkerlakken in de douche, oude tv, slecht eten. Echt NIETS deugt hier. Ook het bijgebouw is geen hotel te noemen. Alles is vies en oud. ZEER SLECHT.
Stayed 2 nights in Aug 2018
Response from Lungile on 9 Oct 2018
Good Day Erwin Thank you very much for the review , we really appreciate your feedback and with that said we are renovating and a lot has changed . Regards Lungile

8/10 Good

Henri, Saint-Etienne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
près de l'aéroport
Quartier calme, bon emplacement à côté de l'aéroport de Jobourg. Appartement propre et spacieux, parking privé gratuit.