All the staff were extremely friendly and very courteous, the majority spoke very good English
The reception desk was always staffed during my stay and my room was small but comfortable..
The traffic outside is very busy and was quite audible in my room, as I'm from a quiet rural town, (if an owl farts during the night, It'll wake me up) it was a bit distracting at first but after a couple of days, my ears got accustomed to it and it lulled me to sleep most nights.