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Reviews of OYO 90254 D Anugerah Hotel

2 out of 5
OYO 90254 D Anugerah Hotel
345 345A 345B Jalan Raya 3, Malacca City, Melaka

Reviews

6.0
Rating 10 - Excellent. 2 out of 4 reviews" "
Rating 8 - Good. 0 out of 4 reviews" "
Rating 6 - Okay. 0 out of 4 reviews" "
Rating 4 - Poor. 0 out of 4 reviews" "
Rating 2 - Terrible. 2 out of 4 reviews" "

4.8/10

Cleanliness

6.8/10

Staff & service

3.0/10

Amenities

5.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Sarawanan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Disappointed. The room not clean from earlier room guest.
Stayed 1 night in Jun 2022
Response from Simon on 10 Jul 2022
Hi, we are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Simon

2/10 Terrible

Ruth, kuala lunpur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my worst experience to stay at this hotel. The terrible matter are other room people also can use their keys to open my door room. The room are messy and untidy. Opposite people also can see the movement of us inside the room, so so terrible. OMG.
Stayed 2 nights in May 2022
Response from Ammy on 22 May 2022
Apologies for the problems you had faced, Ruth! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Amelia.

10/10 Excellent

Mohamad Nizam

Stayed 1 night in Mar 2022
Response from Jon on 1 Apr 2022
Thank you for rating us highly, Mohamad. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Jon

10/10 Excellent

Wong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024