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Ulasan tentang Hotel Pratap Heritage

3 out of 5
Hotel Pratap Heritage
248, Valley View Rd., Near Market Area, Mahabaleshwar, Maharashtra

Ulasan

8.0

Sangat Baik

Penilaian 10 - Cemerlang. 3 daripada 5 ulasan" "
Penilaian 8 - Baik. 0 daripada 5 ulasan" "
Penilaian 6 - Boleh diterima. 1 daripada 5 ulasan" "
Penilaian 4 - Lemah. 1 daripada 5 ulasan" "
Penilaian 2 - Teruk. 0 daripada 5 ulasan" "

7.6/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

10/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Harshil

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My friend sent me link of this place. Super recommendation! Cheap price good big room decent breakfast All in all - Total value for money!👍
Menginap 1 malam pada Mac 2024
Respons daripada Management- Hotel Pratap Heritage. pada 5 Apr 2024
Dear Mr Bhavishya,Namaste!We appreciate your choice to stay with us and are thrilled to hear that you were comfortable. Also, we are glad to know that you will recommend our property to fellow travellers. We hope to welcome you back soon.Warm regards,Management- Hotel Pratap Heritage.

10/10 Cemerlang

Bhavishya

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I have been to this property before and it's nice to see that after soo many years also it's well maintained. They recently renovated it and you get a new hotel feeling. There's a games area and a big dining room. They give free cycles to guests for some time and then 50 rupees rent. Totally worth it. There's a big parking ground right opposite the hotel which is very convenient. Kids got warm milk at night so good staff 👍 overall worth the money!
Menginap 1 malam pada Mac 2024
Respons daripada Management- Hotel Pratap Heritage pada 5 Apr 2024
Dear Mr Bhavishya,Namaste!We thank you for sharing your valuable feedback in regards to your stay at our property. We are glad to know that we could impress you with the facilities and amenities offered to you also we thank you for mentioning the hardworking staff. Hope you visit us soon again.Warm regards,Management- Hotel Pratap Heritage.

10/10 Cemerlang

Little

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Close to the market. Just a 5 minute walk. Easy access. Everyone was very helpful! Table tennis room was fun! Room was clean, bathroom is small but hygienic. Food options are limited but very tasty. Definitely recommend! Parking is also available opposite hotel.
Respons daripada Management- Pratap Heritage Hotel pada 1 Apr 2024
Dear Mr Little,Namaste!We are delighted to know that your stay was pleasant and also we are honoured to know that the facilities and amenities offered to you were as per your expectations. It's our constant endeavour to provide exceptional service, and we're delighted to see that reflected in your feedback. We appreciate your kind words and look forward to welcoming you back soon.Warm Regards,Management- Pratap Heritage Hotel

6/10 Boleh diterima

Nitin

Mengembara bersama keluarga
Family trip to mahabaleshwar
Hotel rooms was nice and clean, staff was also ok.. they were keep asking for tips which was quite annoying. Management was not good to handle customer, they were trying to convince to pay bill in cash so that they can save their taxes and ours as well.. Which was not expected from such a big hotels. Overall stay was good..
Menginap 2 malam pada Dis 2022
Respons daripada Pratap Heritage pada 2 Ogo 2023
Dear Mr.Nitin,Namaste!!We thank you for patronizing us for your stay along with your family and are delighted to know that we were able to offer you a comfortable stay in our spacious and luxurious rooms. We appreciate you highlighting our USPs in your detailed review. It is our privilege to have been a part of your special celebration and we appreciate your comments on our luxurious property and hospitable team of professionals. We strive to ensure that our guests do not compromise on the experience and hence try going out of our way to provide standardized service.We eagerly await your return to us in the near future.Warm Regards,Management-Pratap Heritage

4/10 Lemah

Sanjay

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keselesaan bilik
Hotel pratap heritage.
Bed sheets were dirty,but they changed. Side lamps broken, my wife cut her finger. Shower curtain was black spotted with fungus, but changed. Shower valve is broken, needed to hold with hand while taking shower. Parking is horrible. Very limited space, entering car and driving out of parking needs high driving skill. Overall, the location is very unpleasant, dirty. But the hotel staff is really good, friendly, happy to talk to.
Menginap 2 malam pada Sep 2021
Respons daripada Rashi pada 7 Okt 2021
Dear Guest, We are happy to know that you were impressed by our hotel staff but disheartened to discover that you didn't like the parking, location and the issues you faced within the room. We apologize that we couldn't meet your expectations and would like to highlight that during the monsoon, due to extreme humidity there was an appearance of mould. Please be assured that we have addressed the issue highlighted by you and hope you stay with us in the near future and allow us to change your experience with us into a positive one. Warm Regards, Management- Hotel Pratap Heritage.