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The room was very good, everything worked. Loved the cartridge coffee and tea machine. No iron or ironing board. They have a pool, but I didn’t find a fitness room. Convenient, 10 minute walk to train station 5 minutes to downtown, nice walking path along river. Good bar and restaurant.
Front desk staff was excellent, especially Lucas (I hope I got his name right). The only downside was paying for parking. Location is perfect, close to everything!
Ruth
Stayed 1 night in Mar 2024
Response from Jane Hewawasan on 24 Mar 2024
Dear Mrs. Ruth,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regardsJane HewawasanFront Office Manager
10/10 Excellent
Heinz
Travelled with family, Travelled with family and small children
Dear Mr. Cohn,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regardsJane HewawasanFront Office Manager
Dear, Guest,Thank you for taking the time and reviewing your stay with us here at the Park Inn by Radisson Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Park Inn by Radisson Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regardsJane HewawasanFront Office Manager
Dear Christian,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regards,Jane HewawasanFront Office Manager
10/10 Excellent
Alon
29 Jul 2023
Alon
Stayed 1 night in Jul 2023
Response from Jane Hewawasan on 16 Aug 2023
Dear Alon,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regards,Jane HewawasanFront Office Manager
Excellent breakfast. Very good restaurant. Good WiFi
Jaroslaw
Stayed 9 nights in Jul 2023
Response from Jane Hewawasan on 16 Aug 2023
Dear Jaroslaw,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regards,Jane HewawasanFront Office Manager
Excellent hotel, well organized, extremely quiet, the view from our room was really great, the staff is very friendly and goes out of its way to help, the food is really good, the swimming pool is wonderful, loved the 2 saunas! We could not find faults although we were there for 5 nights! We gladly go again.
Chantal
Stayed 5 nights in Mar 2023
Response from JH on 26 Mar 2023
Dear Mrs. Chantal ,Thank you for taking the time and reviewing your stay.We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regards,Jane HewawasanFront Office Manager
We were very happily surprised y the quality and level of attention at the Radison Blu. Very well located with a view across the canal, yet reachable by foot from the rail station and convenient to town. The room was goodly sized and very well laid out making excellent use of the space. A small comfortable seating area in the room was a plus.
We enjoyed a high quality, beautifully presented (fresh fruit with the dessert cake; a cookie with the coffees), fairly priced light morning snack in their Cafe Dante. Weather permitting, there were outside tables and chairs for enjoying the view across the canal. The hotel lived up to its 5 star rating.
Katherine
Stayed 1 night in May 2022
Response from Jane Hewawasan on 26 Feb 2023
Dear Katherine,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regards,Jane HewawasanFront Office Manager
The hotel exceeded my expectations by far!
The room and bathroom do not have the typical hotel flair. The bathroom is functional but aesthetically pleasing. There is a wellness area with a pool and two different saunas that can be accessed with a separate elevator. Everything including the wellness area was very clean.
The staff was very friendly and efficient.
In terms of location the hotel is just a short walk from the old town with some major sightseeing/tourist attractions. Parking on the outside parking lot is six euros per day. It’s also not too far from the rail station but with luggage most people would want to take a cab instead of walking.
There is no bakery next door - The breakfast buffet is excellent but for people who just want a cup of coffee and a croissant perhaps not worth the price.
Sabine
Stayed 2 nights in Feb 2022
Response from Jane Hewawasan on 26 Feb 2023
Dear Sabine,Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.We are pleased that you enjoyed your stay and that our hotel was the right choice for you. We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.Best regards,Jane HewawasanFront Office Manager
This is a 4-star hotel at best. Would probably be rated 3 star in many parts of the world. Room, facilities, services are overrated based on my experience
Dear Douglas,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Jennifer Biegon
Assistant Front Office Manager
Beautiful window over the river looking at the twin steeple church in the old city. (One of the many churches.)
Ron
Stayed 1 night in Jul 2019
Response from Judith Hölterling on 27 Jul 2019
Dear Ron,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
Great location across the river from the Old Town.
James
Stayed 1 night in Jul 2019
Response from Judith Hölterling on 22 Jul 2019
Dear James,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
Great Location - nice hotel but lacked the final touches I’d expect of a 5 star property
Verified traveller
Stayed 3 nights in Jul 2019
Response from Judith Hölterling on 22 Jul 2019
Dear Anonymous,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
good service, personel and restaurants, nice location
I joint the reward program of this hotel chain
Verified traveller
Stayed 4 nights in Jul 2019
Response from Judith Hölterling on 22 Jul 2019
Dear Anonymous,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
Dear Anonymous,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
6/10 Okay
Carlos
26 Apr 2019
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Carlos
Stayed 1 night in Apr 2019
Response from Judith Hölterling on 29 Apr 2019
Dear Carlos,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
Dear Vaibhav,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
Very good place near to city center except reciption employee were very tuff when i ask her to change my room with another one cause iam not satisfied with the view without sun and i booked 14 days its along period and need to change my room as soon as possible but she refuse with avery tuff answer “”no””
Mohamed
Stayed 13 nights in Mar 2019
Response from Jennifer Biegon on 15 Apr 2019
Dear Mohamed,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Jennifer Biegon
Assistant Front Office Manager
Dear "Anonymous",
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Jennifer Biegon
Assistant Front Office Manager
Dear "Bo",
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Jennifer Biegon
Assistant Front Office Manager
Dear Tessa,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
Tophotel. Nice rooms with amazing view located down to the canal just opposite the old town and next to Holstentor. Highly recommended
Steen
Stayed 1 night in Dec 2018
Response from Judith Hölterling on 12 Dec 2018
Dear Steen,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Front Office Manager
No hot water in the morning and I was offered no compensation.
Verified traveller
Stayed 2 nights in Nov 2018
Response from GS on 13 Nov 2018
Dear Guest,
Thank you very much for staying with us at the Radisson Blu Senator Hotel on your recent visit to Lübeck. I hope you had a pleasant journey home.
With regards to your comments I regret that your stay did not meet all your expectations, especially the fact that you had only cold water in the morning.
We feel very sorry and would like to excuse for any inconveniences caused an you can be sure, that this is not normal in our hotel.
However, your comment will help us to uphold and control the standard of our hotel. Your recommendations for improvements will be taken for serious and are regarded as constructive critics for the benefit of our guests.
I would be very pleased to welcome you again to our house and remain
with kind regards from Lübeck
Rik Brust
Managing Director
Good hotel reflecting Radisson Blu brand. Parking outside hotel very good value at Eur6 for 8 hours (10-18.00hrs). Good swimming pool and showers/changing. Good Kogge snug restauarant. Good breakfast choice. Comfy beds and window that can be opened
NIGEL
Stayed 3 nights in Sep 2018
Response from GS on 21 Sept 2018
Dear Nigel,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Rik Brust
Managing Director
Very nice hotel.Clean rooms and friendly staffs.Close to the city center.
Jeff
Stayed 1 night in Sep 2018
Response from GS on 17 Sept 2018
Dear Jeff,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Park Inn by Radisson we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Rik Brust
Managing Director
6/10 Okay
Verified traveller
17 Sept 2018
Liked: Cleanliness, staff & service
Sauna was on maintenence and indoor pool was freezing.
Verified traveller
Stayed 1 night in Sep 2018
Response from GS on 17 Sept 2018
Dear Guest,
Thank you very much for staying with us at the Radisson Blu Senator Hotel on your recent visit to Lübeck. I hope you had a pleasant journey home.
With regards to your comments I regret that your stay did not meet all your expectations. I would like to excuse for any inconveniences caused.
Our sauna is out of order for few days because it was completely serviced and cleaned. I'm sorry that you could not use the sauna during your stay.
However, your comment will help us to uphold and control the standard of our hotel. Any recommendations for improvements will be taken for serious and are regarded as constructive critics for the benefit of our guests.
I would be very pleased to welcome you again to our house and remain
with kind regards from Lübeck
Rik Brust
Managing Director
Dear Anonymous,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Assistant Front Office Manager
Dear Mark,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Assistant Front Office Manager
Great location, and extremely friendly staff. Lounging in their lawn chairs overlooking Lübeck Innenstadt while sipping on a cold drink from the bar was delightful! The garage is conveniently located underneath the hotel, accessible by elevators. The hotel offers a nice breakfast buffet. Given the heat wave while we were visiting, we were certainly grateful for the air conditioning in our room. We'd definitely stay there again.
Joachim
Stayed 6 nights in Jul 2018
Response from GS on 13 Sept 2018
Dear Joachim,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Park Inn by Radisson we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Rik Brust
Managing Director
Excellent room, great beds, fridge and swimming pool.
Robert
Stayed 1 night in Jul 2018
Response from GS on 13 Sept 2018
Dear Robert,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck. We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Park Inn by Radisson we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards
Rik Brust
Managing Director
Dear David,
Thank you for taking the time and reviewing your stay with us here at the Radisson Blu Senator Hotel in Lübeck.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Assistant Front Office Manager
Wonderful location along the canal. Very nice staff and reasonable rates
Franklin
Stayed 1 night in Jul 2018
Response from Judith Hölterling on 29 Jul 2018
Dear Franklin,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Assistant Front Office Manager
Without doubt this hotel is in a fantastic location and looks good on first impressions. However , looks can deceive and there are many areas where things can be improved.
Check in was poor and we were having to ask questions which should have been answered unprompted.
Our room was excellent with delightful river views. I have to say that of the 5 hotels visited this had the worst breakfast. Poorly designed restaurant , limited selection of food on offer and table staff who clearly did not want to be there. Table clearance slow.
The one bright spot was Rene in the Wunderbar . He put his customers first and was providing exceptional service .
Spa facilities were bland , and so much more could have been done with the space available ( a steam room for example )
YES , a nice hotel , but could be so much better
Terry
Stayed 4 nights in Jul 2018
Response from Rik Brust on 16 Jul 2018
Dear Terry,
Thank you very much for staying with us at the Radisson Blu Senator Hotel on your recent visit to Lübeck. I hope you had a pleasant journey home.
With regards to your comments I regret that your stay did not meet your expectations.
We feel very sorry and would like to excuse for any inconveniences caused.
However, your comment will help us to uphold and control the standard of our hotel. Any recommendations for improvements will be taken for serious and are regarded as constructive critics for the benefit of our guests.
I would be very pleased to welcome you again to our house and remain
with kind regards from Lübeck
Rik Brust
Managing Director
Hotel location is wonderful but very expensive … and our expensive rate did not include breakfast. And although the room was spacious, the air conditioning was not effective at all … especially in the sleeping area. in addition, one of the two beds was uneven and lop-sided. Fortunately, we loved Luebeck and the great location made our stay still wonderful.
Johnny
Stayed 2 nights in Jun 2018
Response from Judith Hölterling on 19 Jun 2018
Dear srkreddy,
Thank you for taking the time and reviewing your stay.
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
We appreciate the feedback and will use it to fine tune our operations in the hope that upon your next visit, we can meet or exceed your expectations.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Assistant Front Office Manager
Best Breakfast experienced. Staff are highly professional
Andrew
Response from Judith Hölterling on 29 May 2018
Dear Andrew,
Thank you for taking the time and reviewing your stay
We are pleased that you enjoyed your stay and that our hotel was the right choice for you.
On behalf of our entire staff here at the Radisson Blu Senator Hotel we would like to thank you for your stay with us and we hope to see you again when your travels bring you back to Lübeck.
Best regards,
Judith Hölterling
Assistant Front Office Manager