Front of property
Check availability

Reviews of Hotel Excellent

3 out of 5
Hotel Excellent
Mühlenbrücke 7, Lübeck, SH

Reviews

8.6

Excellent

Rating 10 - Excellent. 103 out of 236 reviews" "
Rating 8 - Good. 99 out of 236 reviews" "
Rating 6 - Okay. 30 out of 236 reviews" "
Rating 4 - Poor. 3 out of 236 reviews" "
Rating 2 - Terrible. 1 out of 236 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central with the old city at one's fingertips. Several nice pubs and restaurants close by.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip with a view
Family trip thru Northern Germany. Great location and hotel was nice. Only 11 rooms available and we booked a room for 3 that had a pull out sofa. Room was two larger rooms, excellent view and an older bathroom. The pull out sofa was VERY hard but nicely sized. Several plugs were covered with tape and our access to balcony blocked. Water had no setting between ultra hot and cold but we managed. Location, friend service and view makes up for it all. Their food wasn’t super awesome but their drinks were great and again, sitting right by the water is a huge plus on a warm summer day. They have 2 parking spots only in an alley down the street - so arrange for that early on too!
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place close to everything. It is clean. Better than average older German hotel in city center .

10/10 Excellent

Stephan

Stayed 1 night in Aug 2022

10/10 Excellent

Jakob Schioldan

Stayed 1 night in Jul 2022

6/10 Okay

Julie Ann

Travelled with family
Liked: Cleanliness, room comfort
Perfectly Location but Bit Noisy
Lovely location with very nice view. Hotel is above a restaurant and was very noisy
Stayed 2 nights in Jun 2022

8/10 Good

Gareth

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not bad, not amazing.
Bed was comfortable, breakfast was good. The room did smell a bit odd but as I got there late I didn’t say anything. One thing that’s important to note - there is no parking on site or very nearby. There’s nowhere to pull in outside the hotel either to run in and ask. The listing said self-parking which I assumed meant there would be parking available. Has to park about 10 minutes away.
Stayed 1 night in Mar 2020

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for a visit to Lubeck
Clean, modern upscale rooms run by the restaurant on the ground floor. Very quiet. Good place to begin and end the day with nearby restaurants. Quick walking distance to the center of town along the main street.
Stayed 1 night in Jun 2018

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, Charming Hotel
We absolutely loved this quaint, charming hotel. Wonderful location on a lake and withing easy walking distance from the city center. Very friendly staff. We asked for and received room with view of the water. We couldn't have been any more pleased with our stay and hated to leave.
Stayed 2 nights in Jul 2017

6/10 Okay

Cary

Liked: Cleanliness
It's OK.
It's hardly Excellent. Just OK.

6/10 Okay

Kristina

Liked: Cleanliness, property conditions & facilities, room comfort
We were there only for one night, and arrived late, so we didn't get to experience the neighborhood much. There was a restaurant downstairs, the Hacienda, but the food wasn't the best. I ordered tomato soup that was supposed to have sour cream, but instead got whipped cream (!!) on my soup. The check-in counter was very small and the check-in itself casual and fairly smooth, but the same guy manning registration was the same one overseeing the restaurant, so they seemed a little short-staffed. The room was comfortable enough, and the place was pretty, and had a good breakfast right on the water, with plenty of space and a great view. The neighborhood was loud at night though and we slept with the window open as there was no A/C, and the noise kept me up (lots of spiders in the window too). Overall, not bad, so I can recommend it with these few caveats.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old world charm
If you have a car, Hotel Excellent is a great choice for a visit to old town Lübeck. It has a lovely view of the water and is away from the crowds by the main gate. The rooms were charming and pleasant for our visit.

10/10 Excellent

Steven, Birmingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Lovely location by the river, near to all main attractions in the city. 15 minute walk from the railway station. Comfortable room and tasty breakfast. I would happily stay again if I am back in Luebeck.

8/10 Good

Winnie Huang, Denmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant & Homey stay!
It was a family city-break. We stayed there for 3 nights. There was two days where the temperature was high. We asked the hotel if they have a fan we could borrow. The staff immediately lend us their one and only fan which is supposed to be used by the kitchen. It was very nice of them to do so.

8/10 Good

Paul , Stafford UK

Liked: Cleanliness, staff & service, room comfort
Small hotel above restaurant
This is an old building in an attractive waterside location, from what we saw the best spot in Lubeck. Very friendly staff with complimentary welcome fruit cocktail. There is only on street parking (ticket waiting in the morning) and rooms on second floor with no elevator - hand luggage only advisable! Rooms have recently been redecorated and showers refurbished. Good breakfast choice. Recommended if you are looking for a hotel in an attractive spot in Lubeck at reasonable cost.

8/10 Good

Bill Turner, Ottawa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The hotel is on the edge of the Altstadt and so within a short walk of all the main sights.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here every time while in Lubeck.
Hotel Excellent is exactly that. Small and comfortable with 11 rooms Carlos and his staff make it your home. With a delightful restaurant attached overlooking a small lake on the outskirts of the old town this is a great home away from home. The restaurant food is good and thoughtfully priced. The only drawbacks are no air conditioning. Most of the time due to the climate this is not an issue. If you are looking for Ritz Carlton luxury this is not the place. If you are looking at staying at a quiet small hotel that treats you as a special guest while visiting their country it is.

10/10 Excellent

Michael, Long Beach, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, View and Value
We have small children and wanted to stay somewhere halfway between our friends house in Sweden and our final destination in the Netherlands so we chose Lubeck as it is a UNESCO World Heritage Site. Beautiful city. The hotel sits between two small lakes and the view from our room was of both in addition to the peaks of two churches out of both windows. The steeples are lit at night making the room's view that much better. The hotel is quite small with a restaurant on the first floor (in fact, you check in at the restaurant). The only warning I would have for people is that there is no elevator, and if you are elderly, stepping into the bathtub would be very difficult. I don't know if all of the rooms have the same tub design. Both the bedroom and bathroom were quite large. The price was great too. Finally, there is no hotel parking which can be a challenge.

8/10 Good

Marc

Stayed 1 night in May 2024

10/10 Excellent

Jedrzej

Stayed 1 night in Feb 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Flotte værelse
rigtig godt hotel. Flotte værelse med fantastisk udsigt over byen og søen.
Stayed 2 nights in Jan 2024

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Fredrik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevligt
Trevligt även vid sen ankomst så funkade det bra.
Stayed 1 night in Jan 2024

10/10 Excellent

Ulf

Stayed 1 night in Jan 2024

4/10 Poor

Olof

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Johnny

Liked: Staff & service
Stayed 2 nights in Dec 2023

10/10 Excellent

Jenny

Stayed 1 night in Dec 2023

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Flemming

Travelled with group
Liked: Staff & service, property conditions & facilities
Hotel i gåafstand til det meste.
Et centralt beliggende hotel, i gåafstand fra centrum og julemarkedet. Servicemindet hotelpersonale som hjælper hvor de kan. Fornuftigt hotel til rimelige penge.
Stayed 1 night in Dec 2023

10/10 Excellent

Christian

Stayed 1 night in Dec 2023

10/10 Excellent

Åsa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal. Gemytligt hotel o Fantastiskt fint läge o lagom avstånd till centrum o Julmarknaden.
Stayed 2 nights in Dec 2023

6/10 Okay

Martin

Travelled with family
Liked: Cleanliness, staff & service
Lidt slidt i de perfekte område
Hvis man være tæt på centrum er der er fint hotel. Sengen var ikke til at klage over behagelig at sove i, men skal man opholde sig længere tid på værelset end bare at sove, så skal man forberede sig på at det er lidt nedslidt og mangler lidt charme. Men servicen var der ikke at sætte en finger på, de var alle glade og meget hjælpsomme.
Stayed 1 night in Nov 2023

8/10 Good

Bent

Stayed 1 night in Nov 2023

2/10 Terrible

Chulwoo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Klas

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Inte bäst men bra
Bra intensioner hos personalen men lite slitet, slitna handdukar, städning sådär.
Stayed 1 night in Sep 2023

10/10 Excellent

Catharina

Stayed 1 night in Oct 2023

8/10 Good

Markus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schön gelegenes historisches Haus.
Stayed 1 night in Sep 2023

8/10 Good

Tommy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

danny

Liked: Staff & service
goed personeel
Het personeel heeft alles goed gemaakt, het hotel zelf is een beetje afgeleefd
Stayed 3 nights in Aug 2023

10/10 Excellent

Caroline

Liked: Staff & service, property conditions & facilities, room comfort
Schönes Hotel an bester Lage mit freundlichem Personal.
Stayed 1 night in Aug 2023

8/10 Good

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Das Personal ist sehr freundlich und hilfsbereit, das zum Hotel gehörende Restaurant Hacienda bietet gutes Essen und sehr leckere Cocktails. Die Lage in der Altstadt ist genial und man hat einen wunderschönen Blick aufs Wasser. Leider wurde bei der Zimmerreinigung gespart. Bei drei langhaarigen Frauen sammelt sich nun mal so einiges an Haaren am Badezimmerboden an, die wir jeden 2. Tag selbst aufgewischt haben, da es das Personal nicht tat. Der Abfluss der Dusche war mit den Haaren der Vormieter verstopft, auch diese Reinigung haben wir selbst durchgeführt, um das Badezimmer beim Duschen nicht unter Wasser zu setzen. Darüber hinaus war es im Zimmer generell recht staubig (zB Betthaupt). Dennoch werde ich das Hotel Excellent guten Gewissens weiterempfehlen.
Stayed 5 nights in Aug 2023

10/10 Excellent

POPIN -

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In accordance with the name of the hotel Excellent !
Stayed 1 night in Aug 2023

6/10 Okay

Andras

Liked: Staff & service
Sehr freundliche und hilfsbereite Leute verwalten leider ein heruntergekommenes Hotel in einer schönen bukolischen Umgebung. Das Restaurant hat uns nur mässig gefallen. Zwischen zwei Kunden bitte Tische reinigen bevor die Gäste darum bitten müssen.

8/10 Good

rolf

Restaurant
Stayed 1 night in Aug 2023

8/10 Good

Susanne

Travelled with family
Liked: Amenities
Sehr nettes und freundliches Personal
Stayed 3 nights in Aug 2023