Hotel Mesra Alam di London

"Here’s a more polished and professional version that still conveys your disappointment: It was my first time in London, and I chose this hotel primarily because of its excellent location, which did not disappoint. The hotel itself has great potential, and the facilities were enjoyable. Unfortunately, my experience was negatively impacted by the service at the front desk. I found several staff members to be unprofessional and unhelpful, which made what should have been an exciting trip much...

"Terrible visit, no key card, only one towel, not helpful staff, breakfast really expensive"

"Breakfast was average. Rooms were very small. Really no extras. No lotion etc. Good little pay restaurant. Breakfast was good there. Well priced dinners. Very good location."

"From the moment you step into the doors, the Royal Horseguards feels cozy, clean, and very welcoming! The staff was so kind and accommodating. They had umbrellas to borrow for the rainy days in case you don’t have one. We had a twin bed standard room which was very clean with fresh AC, comfty beds, and hot water. The location of the hotel is central to everything you need for sightseeing, restaurants, and getting around to the underground (Embankment was the closest). Awesome experience and...

"Room was very roomy. Extra perks of a suite were fantastic. Great staff, consistently. Gorgeous interior, centrally located so it’s easy to walk to landmark sites, grab a taxi or jump on the rail."

"The nice warm pool, sauna and steam room was a real treat after all the walking around the city. Beautiful views of the river from the rooms."

"Die Lage ist sehr gut. Das Zimmer war sauber. Der Fußboden war tw. sehr abgenutzt. Das Frühstück ist typisch englisch. Für einen Städtetrip zu empfehlen."