Property grounds

Reviews of Royal Grande Beach Resort

2.5 out of 5
Royal Grande Beach Resort
Brgy. Nonong Casto, Lemery, Batangas

Reviews

5.2
Rating 10 - Excellent. 0 out of 7 reviews" "
Rating 8 - Good. 2 out of 7 reviews" "
Rating 6 - Okay. 2 out of 7 reviews" "
Rating 4 - Poor. 1 out of 7 reviews" "
Rating 2 - Terrible. 2 out of 7 reviews" "

5.4/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Maria Cecilia

Stayed 1 night in May 2022

6/10 Okay

Terrell

Disliked: Cleanliness, property conditions & facilities
Okay, not great
Nice beach setting, nice pool, good air conditioning. The first room they gave me was bare bones, just a bed, and no wifi signal. They gave me a nicer room in the main building, but the bedroom and bathroom floors were dirty and sandy. The toilet had no seat and as you are sitting on the bare porcelain the sink is right in your face. The toilet handle was broken and I guess they expected me to use the cup and bucket to flush, but they fixed the handle when requested. TV was beautiful but didn't work... no signal. Wifi internet was spotty. Somewhat remote, fifteen minute tricycle ride to the mall, maybe twenty minutes to Taal Heritage Village. Not a great value
Stayed 2 nights in Mar 2022

2/10 Terrible

Robert

Travelled with family and small children
I cant really review this property because I didnt stay there. I booked this property in advance before traveling from Washington DC to Manila. When I got off the plane I had an email from Royal Grande saying they "regret to cancel due to cleaning." Yes they refunded my money. But it was a huge hassle to find somewhere else to stay on such short notice.
Stayed 4 nights in Feb 2022

2/10 Terrible

Janelyn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

MERCIE

Travelled with family
Liked: Staff & service, room comfort
Stayed 4 nights in Dec 2021
Response from RGBR on 5 Jan 2022
Thank you for choosing our resort. We hope you enjoyed your stay.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not so happy
There was a storm during our stay, so we didn’t have a chance to go to the ocean, pool was good, room not bad but no tv and broken restroom, no blankets and towels..and we need to bring our own food. Needs a lot of improvement
Stayed 1 night in Dec 2018