We rented a room at this property for a week ... which happened to be the vacation week for the area between ski season and summer vacation season. It was one of only two hotels (and housed the only restaurant) open in Wengen. Nonetheless, the staff was excellent and responsive, the restaurant (not technically a part of the hotel) served a good warm breakfast (for guests of the hotel only), and the meals at dinner were hot and tasty. I should imagine that the entire place is a hub of activity in ski season, and it is very convenient to the light rail service that connects the entire area (two minute walk). While the rooms were nothing fancy, they were clean and well maintained, and the maid service was top notch.