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Reviews of Royal Swiss Lahore

5 out of 5
Royal Swiss Lahore
Airport Rd, Lahore, Punjab

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 68 reviews" "
Rating 8 - Good. 10 out of 68 reviews" "
Rating 6 - Okay. 8 out of 68 reviews" "
Rating 4 - Poor. 5 out of 68 reviews" "
Rating 2 - Terrible. 5 out of 68 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place to stay if you need to stay at a clean and safe place near Lahore International airport.
Stayed 1 night in Apr 2024
Response from Royal Swiss Hotel, Lahore. on 30 Apr 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Roy

Stayed 1 night in Feb 2024
Response from Royal Swiss Hotel, Lahore. on 19 Feb 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Eusra, North York

Travelled with family and small children
Our Executive room was space, clean and modern. Our stay was comfortable in it. We ordered room service a couple of times and the food was delicious. What really set it apart was their helpful staff. The director rooms, Aziz, personally helped us out with extending our stay in the same room, even though the hotel was fully booked.
Stayed 2 nights in Jan 2024
Response from Royal Swiss Hotel, Lahore. on 9 Feb 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Derya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Royal Swiss Hotel, Lahore. on 5 Feb 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

4/10 Poor

Shahwan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property is great but the shower glass door shattered while I was taking a shower and I had multiple injures and all the hotel did was change our room. I need someone to call me on this so we discuss.
Stayed 1 night in Dec 2023
Response from Royal Swiss Hotel, Lahore. on 1 Jan 2024
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration.Regards,Royal Swiss Hotel, Lahore.

6/10 Okay

Azib

Liked: Staff & service
Disliked: Cleanliness
Its very dirty and whole room carpet was full with stains
Stayed 1 night in Dec 2023
Response from Royal Swiss Hotel, Lahore. on 28 Dec 2023
Dear Azib,Please accept our sincere apologies, We work hard to deliver an exceptional guest experience, and unfortunately we fell short in your case. we’re taking steps to ensure we maintain our high standards of customer service in the future.Do give us the opportunity to change your mind. We look forward to have you back again at Royal Swiss Hotel, Lahore.Regards,Asiya SaeedGuest Relations Manager.

4/10 Poor

Muhammad

Business traveller
Disliked: Staff & service, property conditions & facilities
The bathroom door wouldn’t close at all. The amenities like Shampoo, conditioners and bath towels weren’t replenished automatically during housekeeping. We have stayed here a few time before but I feel the service is on the decline.
Stayed 1 night in Nov 2023
Response from Royal Swiss Hotel, Lahore. on 16 Nov 2023
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

10/10 Excellent

FAISAL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very courteous and helpful.
Stayed 1 night in Oct 2023
Response from Royal Swiss Hotel, Lahore. on 23 Oct 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 Excellent

Jehanzeb

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow .....the best hotel with the best service
Stayed 4 nights in Oct 2023
Response from Royal Swiss Hotel, Lahore. on 18 Oct 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

8/10 Good

Shahzad

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stay at Royal Swiss Lahore
Overall the hotel is amazing compared to what Pakistan has to offer. Very clean the staff was very friendly and always greeting with a smile. However I found that the Cafe on the first floor had very little to offer as most of the stuff on the menu was out. We tried hot and sour soup which I would give a 5 out of 10. Other then this over stay was a very positive experience. Thank you to all the staff.
Stayed 1 night in Oct 2023
Response from Royal Swiss Hotel, Lahore. on 17 Oct 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager

10/10 Excellent

Robert

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Royal Swiss Lahore refused to accommodate for a rebooking and refused to refund or even credit for another accommodation. Rating for this hotel should be zero but we are very merciful, because Jesus who is Lord forgives you, and we do too. That said, please improve your service and Love your neighbors more. God bless, Robert
Stayed 1 night in Oct 2023
Response from Royal Swiss Hotel, Lahore. on 17 Oct 2023
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Regards, Royal Swiss Hotel, Lahore.

2/10 Terrible

faheem

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Worst customer service
Stayed 1 night in Aug 2023
Response from Royal Swiss Hotel, Lahore. on 28 Aug 2023
Dear Guest,Apologies, we will make sure your review is forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Imran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place very close to airport
Stayed 1 night in Aug 2023
Response from Royal Swiss Hotel, Lahore. on 16 Aug 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you back soon. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Kauzma

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived at 3am but could do check-in without any problems. The room was clean and had jacuzzi. Buffet style breakfast had many foods options.
Response from Royal Swiss Hotel, Lahore. on 10 Jul 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

10/10 Excellent

Zubaida

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Jul 2023
Response from Royal Swiss Hotel, Lahore. on 7 Jul 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager

8/10 Good

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Royal Swiss Hotel, Lahore. on 13 May 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Tariq

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2023
Response from Royal Swiss Hotel, Lahore. on 25 Apr 2023
Dear Guest, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit. We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

ADNAN

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very very bad food chef is a liar i told dont put green chili in channa daal . I got sever allergy with green chili and what he did he removed green chili from daal and served me . After i ate i felt its a green chili and whole night i did not sleep too much pain in my stomach . Next morning i had a meeting. I was so tired in my meeting plz plz change whole staff of kitchen find professional and good u loose ur reputation this thing happens 2 times in 3 months. Now I never ever order food here if ever i stay here ur break fast is good but again every curry has green chili Green chili doesn’t means good tatse plz stop to put green chili in every food in the morning break fast my name Adnan qadri I live in usa before I recommend so many my friends. But i have to think now . 2398103736 my cell
Stayed 1 night in Apr 2023
Response from Royal Swiss Hotel, Lahore. on 8 Apr 2023
Dear Guest,Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Royal Swiss Hotel, Lahore.

6/10 Okay

muhammad

Liked: Cleanliness
Close proximity to airport
AC didn’t work. Check in time was supposed to be 12pm. We came around 2pm and still there wasn’t any room ready. Had to wait a bit.
Stayed 1 night in Feb 2023
Response from Royal Swiss Hotel, Lahore. on 28 Feb 2023
Dear Guest, Apologies, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement.Looking forward to seeing you again.Regards,Asiya SaeedGuest Relations Manager.

10/10 Excellent

Bushra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and condition of the hotel. Tons of choices in breakfast. Special thanks to Naveed who greeted us and asked us if we needed anything. Front desk staff was so helpful. Rooms are clean and modern. Traffic Location and view. Very close like 4 minutes drive to Lahore airport. Plus point hotel has security so you feel safe there. Go Royal Swiss for an amazing service and keep up good work👍👍👍
Stayed 2 nights in Feb 2023
Response from Royal Swiss Hotel, Lahore. on 12 Feb 2023
Dear Ms. Bushra,Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit.We are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 Poor

Muhammad Anwer

Business traveller, Travelled with group
Disliked: Cleanliness, amenities
Not acceptable to visit
Stayed 1 night in Feb 2023
Response from Royal Swiss Hotel, Lahore. on 3 Feb 2023
Dear Mr. Anwar,Thank you for sharing your feedback with us. We work hard to deliver an exceptional guest experience, and its apparent in your case we fell short. Please accept our sincere apologies, we are taking steps to ensure we maintain our high standards of customer services in the future. Please come and visit us again.Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Shahid

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Royal Swiss Hotel, Lahore. on 15 Jan 2023
Dear Mr. Shahid, Thank you for your review and for choosing our hotel. We are happy that you enjoyed your visit and we are looking forward to having you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 Okay

ABDUL

Travelled with family
Liked: Property conditions & facilities
Need some improvement with better management
Shower Water has no clear exit, bad room service possibly because of very busy holiday season
Stayed 1 night in Dec 2022
Response from Asiya Saeed Guest Relations Manager. on 31 Dec 2022
Dear Mr. Abdul, Thank you for sharing your concern, we will make sure your comments are reviewed and also forwarded to the management for the consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for a first introduction to Lahore!
It was a good experience, though the staff serving in both breakfast and other restaurants were not very attentive to their customers. Had long waits for requests. Their Shuttle service was perfect!
Stayed 1 night in Nov 2022
Response from Royal Swiss Hotel, Lahore. on 16 Nov 2022
Dear Guest,Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Royal Swiss Hotel, Lahore. on 2 Nov 2022
Dear Guest, Thank you so much your reviews make us so proud, we are always here to serve you the best way we can. We will be waiting to serve you again. Regards, Asiya Saeed Guest Relation Manager.

10/10 Excellent

Irfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stayed at this hotel, but the best hospitality experience ever. By far this hotel is the best value for money option in this industry. I personally suggest to experience at least once, I bet you gona love this place, super staff in all areas, best cuatomer service standard, owners has taken seriously every inch of this hotel constructions and maintenance.
Stayed 1 night in May 2022
Response from Royal Swiss Hotel, Lahore. on 11 Jun 2022
Dear Guest, Thank you for sharing your feedback with us, we are pleased to know that you had a comfortable stay. Please come and visit us again soon! Regards, Asiya Saeed Guest Relations Manager.

2/10 Terrible

umerdraz

Stayed 1 night in Mar 2022

8/10 Good

david

Business traveller
Liked: Cleanliness, room comfort
ok stay
Stay this time, ok Due to rework inmany areas going on
Stayed 1 night in Apr 2022
Response from Royal Swiss Hotel, Lahore. on 7 Apr 2022
Dear Guest, Thank you very much for the feedback. We hope you would visit us again soon. Best Regards, Royal Swiss Hotel Lahore.

2/10 Terrible

Jamil

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
This place was meh
online it says check in at noon. we got there at 3PM and rooms weren't ready. they said check in is at 2PM but a "delegation" was staying there and had checked out late. is that my problem? room was not ready till 430 even though they said 30-40 minutes. 2nd room was not ready for another hour after that even though they said 5 minutes. we had to push and push and follow up. they had loud music playing in a hall which coudl be heard from all rooms. mosquitos in the room which bit me up. they goofed up my food order (burger plain-- comes with everything on it. they brouhgt a new one and it still had stuff on I... I was hungry and waited an hour so I ate it). manager not helpful
Stayed 1 night in Mar 2022
Response from Royal Swiss Hotel, Lahore. on 21 Mar 2022
Dear Guest, Apologies for the inconvenience you faced during your stay, we will make sure your feedback regarding services and food are reviewed for consideration and improvement. Looking forward to seeing you again. Regards, Asiya Saeed Guest Relations Manager.

4/10 Poor

Rizwan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to airport and access to ring road
Stayed 1 night in Mar 2022
Response from Royal Swiss Hotel, Lahore. on 23 Mar 2022
Dear Guest, Thank You for sharing your review. Hope to serve you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 Okay

Naila

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Feb 2022
Response from Royal Swiss Hotel. on 17 Feb 2022
Dear Ms. Naila, Thank you so much for staying with us! We are pleased to know that you enjoyed your stay at Royal Swiss Hotel, Lahore. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

8/10 Good

muhammad

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2022
Response from Royal Swiss Hotel, Lahore. on 11 Feb 2022
Dear Guest, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back at Royal Swiss Hotel Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

rehman

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
amazing
Stayed 1 night in Jan 2022
Response from Royal Swiss Hotel, Lahore. on 11 Feb 2022
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

6/10 Okay

Ateir faisal

Stayed 4 nights in Jan 2022

8/10 Good

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 1 night in Dec 2021
Response from Royal Swiss Hotel. on 18 Dec 2021
Dear Mr. David, Thank you very much for the feedback. We are happy you had a comfortable stay. We look forward to have you back in Royal Swiss Hotel, Lahore. Regards, Asiya Saeed Guest Relations Officer.

10/10 Excellent

Shahid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was excellent except front desk. Probably they don’t have international hotels experience. Ask me for Rs 5000 for security deposit. They charge debit card and instead returning the security deposit at end of stay. They gave me local currency of that amount
Stayed 1 night in Oct 2021
Response from Royal Swiss Hotel, Lahore. on 4 Nov 2021
Dear Mr. Shahid, We always aim to deliver a great experience. We are sorry to hear that your experience was not of the quality you expected. We will use the feedback to make us better and to ensure this doesn’t happen again. Hope to serve you again soon. Regards,

10/10 Excellent

Muhammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Very efficient staff. Rooms are clean and got all amenities. Not very expensive too. Near to the airport. You can see the whole airport from the roof top restaurant.
Stayed 1 night in Oct 2021
Response from Royal Swiss Hotel, Lahore. on 2 Nov 2021
Dear Guest, Thank you so much for staying with us! We are pleased to know that you enjoyed the facilities and services of the hotel. We hope you would visit us again soon. Best Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

adnan

Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Farhan Rafiq Khan on 4 Jun 2021
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Farhan Rafiq Khan Head of Revenue & Guest Services

10/10 Excellent

Dawod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding service and ambience
The stay was amazing. Staff is so welcoming and courteous especially shumaila ,Iqra and Nadeem are super nice people.We stayed in alot of hotels in the world this is one of the best soo far ❤
Stayed 1 night in Apr 2021
Response from Royal Swiss Hotel, Lahore. on 2 Jan 2022
Dear Guest, We would like to thank you for taking your time to provide us with your feedback! And we will be more than happy to serve you again. Regards, Asiya Saeed Guest Relations Manager.

10/10 Excellent

Muhammad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 of my best stays
It was an amazing stay
Stayed 1 night in Apr 2021
Response from Muhammad Rashid, Reservations Manager on 14 Apr 2021
Dear Mr. Muhammad, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Muhammad Rashid

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and excellent customer services. My only concern about food quality need some improvement other then that all perfect. — Happy client 😊
Stayed 10 nights in Mar 2021
Response from M Saad on 21 Mar 2021
Dear valued Guest Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns will be given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavor to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely, Muhammad Saad

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from Muhammad Rashid, Reservations Manager on 10 Mar 2021
Dear Valued Guest, Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore.

6/10 Okay

Tanweer

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Tanweer
Stayed 1 night in Dec 2020
Response from M Saad on 1 Mar 2021
Dear Mr. Tanweer, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,

2/10 Terrible

Danyal

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021
Response from M Saad on 1 Mar 2021
Dear Mr. Danyal, Thank you very much for taking time to provide your comments following your recent stay with us at Royal Swiss Lahore. Your concerns about staff and services will be investigated and given immediate attention. Together with the other departments, we will investigate further and consider possible improvements, in our endeavour to meet all of our guest’s expectation. Once again thank you for having shared your valuable feedback and we look forward to welcoming you back and share the improvements with you. Sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2021
Response from M Saad on 1 Mar 2021
Dear Guest. Thank you for posting review of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next trip to Lahore. Thank you for having chosen Royal Swiss Lahore. Sincerely, Muhammad Saad, Reservations Manager

10/10 Excellent

Tanweer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was an amazing experience. Very clean modern furniture
Stayed 1 night in Dec 2020
Response from Guest Relations Manager on 28 Dec 2020
Dear Mr. Tanweer, Thank you for your feedback of recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next visit. Thank you for choosing Royal Swiss Lahore.

2/10 Terrible

MOHAMMAD

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORST RATED HOTEL in PAKISTAN
Nike shoes were stolen from the room as well as my iphone and $600 in cash
Stayed 2 nights in Dec 2020
Response from Guest Relations Manager on 12 Dec 2020
Dear Mohammad, Thank you for giving feedback of your recent stay at Royal Swiss Lahore. We are investigating on this matter, will revert to you shortly with details on the email that you have shared with us. Royal Swiss Lahore always ensure to provide best services. We apologize for any inconvenience and hope to have the opportunity to welcome you again on your next visit. Thank you for having chosen Royal Swiss Lahore. Sincerely, Guest Relations Manager

10/10 Excellent

kamran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a luxury stay Great location and good staff
Stayed 2 nights in Mar 2020
Response from GRM on 13 Mar 2020
Dear Mr. Kamran, Thank you for giving feedback of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next visit. Thank you for having chosen Royal Swiss Lahore. Sincerely, Guest Relations Manager

10/10 Excellent

Harbans, Mountain View CA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful in every position they have. I love to recommend in my friend circle If I come back I will stay with you guys. Harbans Takhar
Stayed 3 nights in Feb 2020
Response from Guest Relations Manager on 16 Feb 2020
Dear Mr. Harbans, Thank you for giving feedback of your recent stay at Royal Swiss Lahore. We are glad to hear that you enjoyed your stay with us and that our team were able to meet your expectations. We appreciate your comment and recommendation and we hope that we have the opportunity to welcome you once again on your next visit. Thank you for having chosen Royal Swiss Lahore. Sincerely, Guest Relations Manager