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Ulasan tentang Kuta Central Park Hotel

4 out of 5
Kuta Central Park Hotel
Jl. Patih Jelantik, Kuta, Bali

Ulasan

7.6

Baik

Penilaian 10 - Cemerlang. 152 daripada 578 ulasan" "
Penilaian 8 - Baik. 240 daripada 578 ulasan" "
Penilaian 6 - Boleh diterima. 122 daripada 578 ulasan" "
Penilaian 4 - Lemah. 36 daripada 578 ulasan" "
Penilaian 2 - Teruk. 28 daripada 578 ulasan" "

7.8/10

Kebersihan

8.4/10

Kakitangan & perkhidmatan

8.0/10

Kemudahan

7.6/10

Keadaan hartanah & kemudahan

7.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Louise

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Our suite was lovely and conveniently situated by the pool on the main floor. Reception staff was Excellent. Very attentive and helpful with booking Grab for transportation.
Menginap 4 malam pada Mac 2024
Respons daripada Management pada 16 Apr 2024
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Boleh diterima

CHAN MYAE MYINT

Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan
Nice staff n service. Room has many insects especially cockroaches
Menginap 6 malam pada Feb 2024
Respons daripada Management pada 16 Apr 2024
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us, and we look forward to another chance to serve you.

2/10 Teruk

Eman

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had a terrible holiday in the hotel, around the pool the drainage was broken and my daughter’s foot got stuck into that broken one, unfortunately it ripped her toe nail off. We had to go to the hospital to have an operation and get it removed. Upon arrival I was given two rooms with no windows ( was not advertised that they have no windows) which was the first shock, negotiated with the manager who refused completely to offer anything eventhough it’s clearly their fault.( falsely advertised) Had a meeting with Sale Director who offered a King queen room ( only has two twin beds) I was offered a rollaway bed. Mind you my family is 6 people I had to squeeze in this room to move on with our holiday( no money difference was offered to us at all, when I asked for money difference I was told this room is a better room than the standard triple room( please note I paid for two rooms which is definately higher than the room they gave me) What I was really surprised with , at the time of the pool incident they left us there ( daughter was bleeding) they got a lot of workers to change all the broken drains around the pool. During the stay they were a lot of organised student groups who were very noisy and disrespectful ( taking videos of us, knocking the door in the early morning and night and running away) Locals were also taking our stuff from our terrace , using our terrace to sit and smoke at our chairs outside. No cereal for kids except under 4y (find it very weird)
Menginap 10 malam pada Jan 2024
Respons daripada Management pada 23 Jan 2024
Dear Mr & Mrs. Hassan,Warmest greeting from Kuta Central park Hotel Bali...First of all we would like to express our sincerely thank you for your staying with us recentlyand take your valuable time to share the review during your stay in our hotel.We deeply regret to hear about the bad experience during your stay with us. We are seriouslytaking all comments and advises or even complaints from our valued guest as the trigger forus to improve and grow to the higher level of services.Refer to this input regarding the in-room facility and services, we have addressed it to thedepartment concerned to take any appropriate measure for improving it.Regarding the input received during your stay on 08 – 18 January 2024, it is about theStandard Triple Room Connecting No Window announcement on the Expedia Page, thereforewe provide the moving room into our Studio King Queen room with additional 01 Extra Bedand Breakfast inclusion for 6 Person start on 09 January 2024.On 11 January 2024, there was an accident in our Pool area because the Hole of the near poolarea and got injured with your lovely Daughter, honestly, we are not expecting to happenedthis accident even to all of our Guest in House. On that time, we do our best to escorted yourLovely Daughter into the Nearest of Hospital, and all the Hospital Bills is in under our Account.Regarding of the Noisy on the surrounding Hotel’s area and also of the another of our Guestusing your private balcony, we already sharing this information to all of our staff for moretaking care of your Surrounding room’s area.Regarding of the Breakfast services, yes correctly that the cereals only available for Childrenis under 04 Years Old and based on request.We also really sure that we have tried our best to control the situation coordinated with ourDepartment concern to follow up all the statement that you already informed us. But onceagain we regret that we still could not meet your expectation.Anyway, we are really appreciate your comments and surely will take this case as a goodlesson for our team to provide a better service in the future. Please accept our sincere apologyfor any inconvenience occurred during your stay in our hotel, and we hope that your recentexperience will not hinder you to support us again on the next trip to our Hotel so that wecan have a chance to show you an improvement and also give you a better service.Therefore, as our compensation, please accept our Management final decision to refund feeby 2 nights stay from total 10 Nights paying and Free drop Off services to Ngurah RaiInternational Airport during your Departure time and we will process the charge back into theExpedia credit card by processing approximately 14 days by working hours. Please contactdirect to the Expedia as well for claim the refund fee.Should you have any further assistance, please feel free to contact us at your earliestconfirmation.With your Sincerely,

10/10 Cemerlang

JAEWON

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Dis 2023
Respons daripada Management pada 23 Jan 2024
First of all we would like to sincerely thank you for your staying with us recently and take your valuable time to share the review during your stay in our hotel.

6/10 Boleh diterima

Syed Nabeel

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Dis 2023

6/10 Boleh diterima

Sharon

Mengembara bersama keluarga
Tidak sukakan: Keadaan hartanah & kemudahan
Generally ok. Let down by area, had to pay for the airport shuttle (I’m sure I read if you spend over $250 it’s free!), no local within 5km radius shuttle as advertised, beach shuttle only and when I asked to use it ‘there was no driver so it’s not going’ room was ok. Smelt a bit musty when we first walked in, then air conditioner stopped working and only circulated room air. Pool ok. Area around pool not great. No room to move about. Majority of staff amazing and very helpful. You get what you pay for I guess. Cheap enough.
Menginap 8 malam pada Nov 2023

10/10 Cemerlang

Karl

Menginap 13 malam pada Nov 2023

6/10 Boleh diterima

Roy

Mengembara bersama kumpulan
Goed
Menginap 8 malam pada Okt 2023

8/10 Baik

Nicole

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Great location. The hotel is a little run down and could do with some upgrading. The bathroom tiles had mould on them and cracks. Beds werent very comfortable but the rooms were spacious and the staff were very friendly and helpful. Couldnt fault the food. Good price for food and drinks. The pool was great. The rooms arent very sound proof so can be noisy at times.
Menginap 9 malam pada Nov 2023

2/10 Teruk

Alison

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keselesaan bilik
Menginap 5 malam pada Nov 2023
Respons daripada Eka / RSV pada 9 Nov 2023
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us, and we look forward to another chance to serve you.

6/10 Boleh diterima

Jessica

Mengembara bersama keluarga, Mengembara bersama kumpulan
Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Hotel linen was not clean, bed had been made but linens were not clean, spa services were not available, shuttle was limited, the room smelt of mildew and ammonia, the area was too far from the main areas of Kuta and the hotel shuttle was not as advertised, was not worth the money we paid, will not be staying there again.
Menginap 7 malam pada Sep 2023
Respons daripada Eka / RSV pada 21 Sep 2023
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us,

10/10 Cemerlang

Mahnoor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Amazing and budget friendly
We stayed here for 4 nights. The breakfast buffet was great, many options for food including vegetarian. The pool was clean and not too deep either. The actual room was spacious however it could benefit from some renovation. Overall, amazing stay for the price.
Menginap 4 malam pada Sep 2023
Respons daripada Eka / RSV pada 20 Sep 2023
Dear Mr/s. Mahnoor,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

10/10 Cemerlang

Peter

Menginap 4 malam pada Sep 2023
Respons daripada Eka / RSV pada 9 Nov 2023
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

8/10 Baik

Beth

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Only thing we wasn’t happy with was the air conditioner no matter if it was set to 20 or 18 it didn’t seem to make any difference very hot, sleeping overnight
Menginap 1 malam pada Sep 2023
Respons daripada Eka / RSV pada 20 Sep 2023
Dear Mr/s. Beth,Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us, and we look forward to another chance to serve you.

8/10 Baik

Cornelis

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
overall good value for money
Menginap 7 malam pada Ogo 2023
Respons daripada Eka / RSV pada 20 Sep 2023
Dear Mr. Cornelis,Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

10/10 Cemerlang

TATSUYA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 6 malam pada Ogo 2023
Respons daripada Eka pada 23 Ogo 2023
Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you again.

4/10 Lemah

HAJIME

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
写真のような綺麗な感じではなく、水道からは一瞬茶色い水が出て怖くなり家族で歯磨きや手洗いもミネラルウォーターを使っていました。ファミリールームはベッドの数は足りていましたが，全員で座ってくつろげる椅子もなく、なかなか不便でした。でも安いし，毎日朝食はついていたし、値段なりかなと思います。
Menginap 5 malam pada Ogo 2023
Respons daripada Eka pada 23 Ogo 2023
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us, and we look forward to another chance to serve you.

10/10 Cemerlang

ALIF

Menginap 1 malam pada Jul 2023
Respons daripada Eka pada 21 Ogo 2023
Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you again.

6/10 Boleh diterima

David

Mengembara bersama keluarga
Sukakan: Keadaan hartanah & kemudahan, keselesaan bilik
Not as nice as the pictures
My family and I staying in a family room with Twin beds pushed together and bunk beds. There were no windows in the room so it was like a cave. The room service was ok, when they cleaned the room they just made the bed and did basic clean of the bathroom. They didn't clean the floor and forgot to give us towels and TP a couple times. It was nice that there was a gym, a small playground and playroom for the kids. However the playroom had a smell of rat poop and the toys including the ball pit were dirty and not well cared for. Both of my small children got fevers right after playing in the playroom and we didn't go back there. The out door play ground was ok, but very dirty, my kids clothes were stained black from playing there a short time. The breakfast buffet was just ok, the only thing that stood out was the Indian food options they had, but there was only a couple of them. The pool was ok and there are a few swim up bar stools. The room service menu had more options than the previous hotel we stayed that the food was good. The only other complaint we had was a few of the nights there were people and children running the halls and screaming between 12am and 2am and we had to call security to complain multiple times. But it was a decent hotel for only $55 a night.
Menginap 12 malam pada Jul 2023
Respons daripada Eka pada 21 Ogo 2023
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.

10/10 Cemerlang

RYUTARO

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
ご飯だったり、ショッピングセンターはタクシー使えばなんとかなります。 ホテルは古いとは思いますが、中は掃除をされていて綺麗です。気になる点はありません。
Menginap 1 malam pada Jul 2023
Respons daripada Eka / RSV pada 31 Ogo 2023
Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you again.

6/10 Boleh diterima

Ankush

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The whole room had a bad musky smell. The toilet had horrendous smell too. Seems like the ground floor had this issue as we had another room with same problem.
Menginap 3 malam pada Jul 2023
Respons daripada Eka pada 21 Ogo 2023
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.

2/10 Teruk

Alagappan

Menginap 1 malam pada Jun 2023
Respons daripada Eka / RSV pada 31 Ogo 2023
Thank you for your comments. I apologize for the problems that you encountered during your stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made.Thank you for staying with us, and we look forward to another chance to serve you.

8/10 Baik

Winnie

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Billigt men godt motionsrum
Billigt men slidt hotel. Lækkert fitnessrum. Dårlig udluftning
Menginap 2 malam pada Jul 2023
Respons daripada Eka pada 21 Ogo 2023
Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you again.

8/10 Baik

Florendo

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Great local buffet service
The hotel needs updating but was clean and good value for a budget stay. The best part is the buffet service in the morning- I was thrilled and experienced like a Hawaiian luau with many choices. If you are on a budget, this is the place to go.
Menginap 1 malam pada Jun 2023

6/10 Boleh diterima

Nathan

Staff were friendly but understaffed. Had to wait for close to an hour to check in as there was lots of guests but 1 staff member servicing check ins. Safe was not functional. Lots of security on premise - it was a place to sleep however a lot to be improved in terms of a modern refresh, cleanliness and guest servicing times.
Menginap 1 malam pada Mei 2023

10/10 Cemerlang

jenny c

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Absolutely great
Menginap 1 malam pada Apr 2023

8/10 Baik

shane

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel
Nice hotel with friendly staff. Clean enough although not much room around the pool. Breakfast was good.
Menginap 8 malam pada Nov 2022

8/10 Baik

Jackielou

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Sep 2022
Respons daripada Eka pada 22 Sep 2022
Thank you for your stay with us.

10/10 Cemerlang

Arezo

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good value place to stay.
Menginap 1 malam pada Jul 2022
Respons daripada Eka pada 18 Ogo 2022
Thank you for taking the time to review our property, your comments are very much valued. We look forward to welcoming you again.

10/10 Cemerlang

Micheal

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Comfort and rest obtained at Kuta Central Park
Fourth time I have used this hotel. Exceptional level Of comfort. Always overly compensated in regards to attention given and services provided by friendly welcoming staff. Excellent breakfast with the proposition of special orders if you don’t find what your after.
Menginap 8 malam pada Mei 2022

10/10 Cemerlang

Tsukasa

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mac 2020
Respons daripada Eka pada 27 Mac 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
一白しかしてないけどとてもよかった！ 値段も私が泊まった時は1800円いかないくらいで泊まれ、天井が高く部屋も広い。ここに泊まる前、別の場所で6泊したが、こちらに泊まれば良かったとかなり本気で思った。 アメニティもある程度あるし、ドライヤーの風も問題ない、お風呂は使ってないためわからないが、仕切りもあり特に問題なさそう。部屋の照明もいい感じだし、とにかく良かった！ただ他の人のコメントにもあるように、大きいホテルで泊まってるのも外人が多いため、少し場違い感が生まれるのかもと思った。
Menginap 1 malam pada Mac 2020
Respons daripada Eka pada 27 Mac 2020
私たちのプロパティを確認する時間を割いていただきありがとうございます、あなたのコメントは非常に貴重です。 皆様のお越しを心よりお待ちしております。

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
near to beach ,shoppung area and alit of mart serounding . to go any where is easy.
Menginap 4 malam pada Mac 2020
Respons daripada Eka pada 22 Mac 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

10/10 Cemerlang

Pengembara yang disahkan

Menginap 1 malam pada Mac 2020
Respons daripada Eka pada 16 Mac 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

10/10 Cemerlang

Helen

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 8 malam pada Feb 2020
Respons daripada Eka pada 11 Mac 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

8/10 Baik

Pengembara yang disahkan

Menginap 5 malam pada Feb 2020
Respons daripada Eka pada 4 Mac 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are great bed is comfortable room has adequate storage space real wardrobe writing desk draws to put your things away. What is not to like. But everyone is different and has their own opinions.
Menginap 21 malam pada Jan 2020
Respons daripada Eka pada 24 Feb 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again

10/10 Cemerlang

jenny c

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Is lovely .extra help given with walking problem.
Menginap 2 malam pada Feb 2020
Respons daripada Eka pada 10 Feb 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

6/10 Boleh diterima

Lotta

Sukakan: Kebersihan, kakitangan & perkhidmatan
Alright hotel before catching a morning flight
We booked this hotel to stay one night in Kuta before our morning flight. The hotel location was ok - it is (luckily) far away from the buzz of Kuta beach, and there were some restaurants and shops nearby. The hotel offers a free shuttle bus to the beach couple of times a day. We were greeted with a welcome drink and our room had been upgraded free of charge. The upgraded room was spacious and clean. However, the hotel is a little worn out and will need a renovation at some point. There is a pretty pool area in the center of the hotel, and a gym and a spa too. It looks like they were able to organize a variety of services. The biggest downside was the weak noise isolation; we could hardly sleep because there was a big group near that would run in the corridor and make noise there all night, and at 6am. Also all the noise from the pool and yard could be heard to the room on 3rd floor.
Menginap 1 malam pada Feb 2020
Respons daripada Eka pada 7 Feb 2020
Thank you for your comments. I apologize for the problems that you encountered during your last stay. This is not the type of review that we like to see, and I assure you that I will be looking into each point that you have made. Thank you for staying with us, and we look forward to another chance to serve you.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
friendly staff close to everything clean big rooms
Menginap 3 malam pada Jan 2020
Respons daripada Eka pada 31 Jan 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again

6/10 Boleh diterima

Keith

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Friendly service but in need of a refresh
We stayed for 11 nights and had a great stay overall. The service was very good and we always received a smile! The site photos are when the property was new and fresh and not as it appears today. The hotel is a 30 min walk away from Kuta beach and is somewhat isolated from the hustle and bustle of it all (both positive and negative).
Menginap 12 malam pada Dis 2019
Respons daripada Eka pada 6 Jan 2020
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama pasangan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Stayed here previously. Good place. Noce location. Clean rooms. Good facilities.
Menginap 1 malam pada Feb 2019
Respons daripada Eka pada 27 Dis 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location was fantastic. Convenient to modt stuff around kuta.
Menginap 1 malam pada Feb 2019
Respons daripada Eka pada 27 Dis 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

6/10 Boleh diterima

Lorena

Menginap 1 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Menginap 10 malam pada Dis 2019
Respons daripada eka pada 26 Dis 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

8/10 Baik

Katri

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Beautiful surroundings and very friendly staff
Very friendly staff. Beautiful surroundings. Our de luxe room had a wonderful balcony, all day in the sun. Normal chairs though, not for sunbathing. Good aircon in the room. Some trouble with the shower. The floor was lower than the drain in the middle of the showering space, so not all the water flew into the drain. They really should arrange a squeegee so people could dry the floor after showering. That is because the only place to dry your towels and clothes is a line in the shower and they really never get dry with that humidity. It's forbidden to hang your clothes on the balcony and I think that's good, but the room needs a squeegee, please. Sounds from the corridor were very easily heard in the room, but we were luckily there in the low season so there wasn't much noise. The pool also closes at 22:00 so it's fairly quiet after that and comfortable to sleep. Breakfast. No porridge/oatmeal. Us Finns don't really like to eat meat and rice or deep fried things in the morning. Luckily there were also fruits and eggs (fried, boiled, scrambled). There was a cook preparing the eggs according to everyone's preference. Also they had an every day changing vegetarian buffet, which we liked. The restaurant was an outdoors space so you get to listen to the sounds of nature while eating. Very nice. Room service was ok. Pizza was good, but the cake we had, was still partly frozen. The spa was ok. Very nice women working there but somehow lacked professionalism.
Pool area at night.
De luxe double room.
Shower
Menginap 8 malam pada Dis 2019
Respons daripada Eka pada 23 Dis 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff are excellent very helpful and warm on interaction Nothing is a problem that can’t be solved
Menginap 4 malam pada Dis 2019
Respons daripada Eka pada 23 Dis 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

8/10 Baik

Chockalingam

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 4 malam pada Nov 2019
Respons daripada Eka pada 2 Dis 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

8/10 Baik

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Standard hotel Good cleaning Good service Good location
Menginap 3 malam pada Nov 2019
Respons daripada Eka pada 11 Nov 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.

8/10 Baik

Poll

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were absolutely wonderful, always smiling, friendly and ready and willing to help. The rooms were clean and tidy with towels and toiletries being replenished daily. Breakfast was a feast, with a choice of anything from noodles to omelette, pancakes, fruits, Indian and Indonesian foods. You could eat dinner for breakfast and not need anything else for the day. I didn’t use the pool, which was fairly small but it seemed popular. There was some work being done when we were there so a little noisy at times. All in all I would recommend this hotel as it’s not far from beaches, shopping malls etc although they aren’t on the doorstep.
Menginap 9 malam pada Okt 2019
Respons daripada Eka pada 4 Nov 2019
Thank you for taking the time to review our property, your comments are very much valued.  We look forward to welcoming you again.