Dear Mr. Jeremy,Thank you for choosing HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).We are pleased to see that you had a positive experience during your stay. Your satisfaction is our priority, and we are glad to have met your expectations.We appreciate your feedback and hope to welcome you back soon for another enjoyable stay with us.Warm regards,Dhony HimawanGeneral Manager

Dear Mr. / Ms. Cheyenne,Thank you for taking the time to share your feedback regarding your recent stay at HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS). We appreciate your positive remarks about our staff and the buffet breakfast; it's wonderful to hear that you had a positive interaction with our team.We apologize for any inconvenience you experienced regarding the mentioned facilities. We take your concerns seriously and will address them promptly to ensure a more enjoyable experience for our guests in the future.Your valuable feedback is crucial in helping us identify areas for improvement, and we sincerely appreciate your input. We hope to have the opportunity to welcome you back in the future, providing you with an improved and memorable stay.Thank you once again for choosing HARRIS Hotel & Residences Riverview Kuta (Associated HARRIS).Warm regards,Dhony HimawanGeneral Manager

Dear Mr. Adam Troy,Warmest greetings from HARRIS Hotel & Residences Riverview Kuta, Bali (Associated HARRIS).Thank you Mr. Adam Troy for taking your valuable time and write this review.On behalf of the management, we would like to sincerely apologize for any inconvenience you have experienced during your stay especially hotel information and hotel facility.We will take your comment very seriously and we will ensure that it won't happen again in the future.Your review is helping us to be better and for that we greatly appreciate your comment. We are more than happy to learn from guest like you Mr. Adam Troy.We thank you for your feedback and hope we have the opportunity to welcome you back with a much better experience.Sincerely yours,Dhony HimawanGeneral Manager

Dear Mr. Tjhan,Thank you for staying with us. We appreciate the time you took to share your review about our hotel.Kindly accept my sincere apologies for the inconvenient experience you had during your check-in time.Once again thank you very much for your feedback. Have a pleasant day ahead, and we look forward to welcoming you again in the near future.Sincerely yours,Dhony HimawanGeneral Manager

Dear Respected Traveler, Thank you for taking the time to tell us about your experience at the HARRIS Hotel & Residences Riverview Kuta. We are apologize that your experience did not meet your expectations; please allow us to express my sincerest apologies. At HARRIS Hotel, we strive to provide a superior service experience and good facilities for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. HARRISly Yours, Dinda Carolina Marketing Communication

Thank you for taking the time to tell us about your stay experience with us. We are deeply sorry for the inconvenience caused during your stay. We also would like to thank you for sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We greatly appreciate your comments about our helpful staff, the breakfast and also the swimming pool. We already share your kind comments to our staff, so that it can be used as motivation for them to keep deliver the best service to all our guests. We hope that we can convince you to change your mind about another visit to our hotel. It would be such a pleasure to greet you when you come back in the near future! HARRISly Yours, Laetitita D. Sugandi, General Manager

Dear Nor Ali, Thank you for choosing HARRIS Hotel & Residences Riverview Kuta - Bali as a place to stay during your visit in Bali. It's a pleasure to have you with us and had a chance to share your experience while stay with us. Please accept our sincerely apology in regards with unpleasant experience you have with the staff service. We already communicate the points you gave to the concerned department and the actions has been taken to make sure the same thing doesn't happen in the future. It is always a pleasure to receive positive feedback and have you describe how you like our cleanliness and our spacious room . I also already share your comments to the team. I am sure that this feedback will serve as an encouragement to all of the staffs as we strive to continuously improve the quality of our services. I also would like to share that we are provide free shuttle bus service to Kuta area. If you would like to go shopping at Kuta area, this service is running everyday, every 10.00 AM, 13.00 PM and 16.00 PM. Thank you again for sharing your experience and we hope to welcome you again in the near future! HARRISly Yours, Laetitia D. Sugandi General Manager

Dear A. K Thank you for choosing HARRIS Hotel & Residences Riverview Kuta - Bali as a place to stay during your visit in Bali. It's a pleasure to have you with us and had a chance to share your experience while stay with us. It is great to hear your overall experience during your stay was good. Your reviews are always valued & acknowledged by all of our team members! We are strive to maintain the excellent points you have give to us. Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one. HARRISly Yours,

Dear David, Thank you for sharing your stay experience with us. We would like to inform that our location just 10 minutes away from Kuta Beach and to complete guest experience, we are also provide free shuttle bus service. The service available every day at 10.00 AM, 13.00 PM and 16.00 PM. We believe this information already give to you during check in process. We also thank you for the kind comments for our staff. We are always strive to give the best service to our guests. We are looking forward to greet you in the future! HARRISly Yours, Laetitia D. Sugandi General Manager

Dear Aisyah, Thank you for share your stay experience with through the rank. It's highly appreciated if you can give in details what items need to improved, so that we can greet you back proudly. Thank you! HARRISly Yours, Laetitia D. Sugandi General Manager

Dear Vindo, Thank you for share your stay experience with us through the rank. We are really thank you for give 4 star rank to our property. We can't wait to welcome you back at our property! HARRISly Yours, Laetitia D. Sugandi General Manager

Dear Ms. Rainnie, Thank you for choosing HARRIS Hotel & Residences Riverview Kuta - Bali as a place to stay during your visit in Bali. It's a pleasure to have you with us and had a chance to write a review towards us. We are apologize for the for the unpleasant experience you had while staying with us. We will surely take serious actions on the points you give to us, so that we may proudly welcome you again at our door. Thank you for your compliment on interior design, bed and the efficiency of our staff. We already deliver your compliment to the management and staffs. Best Regards

Dear Valuable Guest, Thank you for choosing HARRIS Hotel & Residences Riverview Kuta - Bali as a place to stay during your visit in Bali. It's a pleasure to have you with us and had a chance to write a review towards HARRIS Hotel & Residences Riverview Kuta – Bali. We will always strive for our customer's satisfaction as it is our main goal. We are delighted to know that you enjoy your stay at our hotel. We already deliver your compliment to all our players (All HARRIS Hotels staffs are called Player). We will surely maintain and improve the excellent points you have compliment us, so that we may proudly welcome you again in our door at HARRIS Hotel & Residences Riverview Kuta – Bali.