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Reviews of Guest House Matahari

2.5 out of 5
Guest House Matahari
Tegal Wangi No.14, Kuta, Bali

Reviews

6.2
Rating 10 - Excellent. 11 out of 102 reviews" "
Rating 8 - Good. 22 out of 102 reviews" "
Rating 6 - Okay. 41 out of 102 reviews" "
Rating 4 - Poor. 18 out of 102 reviews" "
Rating 2 - Terrible. 10 out of 102 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Stefano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Clean room
Stayed 1 night in Aug 2022
Response from sha on 19 Oct 2022
Thank you for your positive feedback

2/10 Terrible

Neil

The hotel was closed down thanks for nothing
Stayed 1 night in Aug 2022

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2019
Response from sha on 18 Oct 2019
thank you for your feedback

8/10 Good

Verified traveller

Travelled with partner
Disliked: Cleanliness, amenities
OK for the price, good position, close to everything.
Stayed 6 nights in Jul 2019
Response from sha on 3 Sept 2019
Thank you for your feedback

6/10 Okay

Verified traveller

Travelled with family, Travelled with partner
For the price, the hotel is ok. But on the first day, i was greeted with few centipede. Being asian n seeing the size, it is not a problem. However, my room was the first room near the cafe. I dont know whether it is the guest or the worker who were hanging out at the cafe and chattering loudly in wee hours (1am-3am). Most probably will only come back if this is my last resort.
Stayed 4 nights in Feb 2019
Response from sha on 8 Mar 2019
Thank you for your feedback

10/10 Excellent

allangraveur, brisbane, au

Liked: Cleanliness, staff & service
I have been to Bali many times since the eighties and have started stayi here the past five or so years. It is a 15 minute from Kuta beach, a 5 minute walk to Matahari department store and restaurants. It is a basic guesthouse, but they will clean it every day if you want and leave 2 bottles of water. If you don't want them to clean it they won't, like so many other insist on doing. They will get you a GRAB cab, they cost peanuts and are cheaper than uber etc if you need one, which cost a fraction of what a taxi charges. Not that I want to be cheap here, but they insist on getting you one. Look, when I got with friends I will probably go to the Secret Garden Inn,it has a pool, but on my own this place suits me perfectly. It has cable, about 5 movie channels and 3 sport, + rugger on setanta if you're that way inclined. And there's a horror channel too. But I have to say this last holiday was different. I went for 4 weeks, and for the past ten days have been holed up in the room with a dislocated kneecap. They did everything for me, got me coffee, food etc from the shop across the road, given the pain I was in. When I continually tried to give them money they didn't want to take it. It may not be the Hilton, but I will never forget what these people did for me when it mattered. I'll probably be back there in June. On the day my accident happened, they moved everything down from my second floor room, which was very quiet, to a ground floor room, noisy, but my knee preferred it.
Stayed 28 nights in Jan 2019
Response from sha on 8 Mar 2019
Thank you for your feedback

8/10 Good

Verified traveller

Liked: Staff & service
Good. The staffs are friendly and helpful. Definitely I will stay again there for my next holiday.
Stayed 5 nights in Dec 2018
Response from sha on 19 Dec 2018
Thank you for your feedback

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2018
Response from sha on 19 Dec 2018
Thank you for your feedback

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location helpful staff walking distance to beach n shops
Stayed 4 nights in Nov 2018
Response from sha on 1 Dec 2018
thank you for your feedback

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Amazing staff and great room for price
Stayed 2 nights in Aug 2018
Response from sha on 2 Sept 2018
Thank you for your feedback

6/10 Okay

bobby, Bandung

Close to beach and near city
Quite good for the place. Room service nice. Some facilities such as breakfast will be good.
Stayed 1 night in Jun 2018
Response from sha on 27 Jun 2018
thank you for your feedback

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor facilities and information. Staff not helpful. Value for money, especially long stay guest.
Stayed 3 nights in Feb 2018

6/10 Okay

Verified traveller

Good location for food and shopping
Nice location and friendly staff. The room is fair clean and the bed is comfortable, but the bed sheet has little dirts and the door of restroom had been broken and not functioning well. I think they can fix it, it is more better for customers.
Stayed 2 nights in Dec 2017

4/10 Poor

Richard, Australia

Disliked: Cleanliness, property conditions & facilities, room comfort
No guest facilities
Took 3 rooms, condition of bathrooms poor, very little natural light. One room with no window, which smelled of sewerage, presumably blocked drain. Good bed and wifi. Moved into another motel around the corner which had much better facilities

6/10 Okay

Verified traveller

6/10 Okay

Hong Nha

Ok place to stay for a night
The place was convenience but the staffs were very cold to us

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn't stay here again.
Was just a short stay as had to wait for flight so were there only a few hours. But the room was not advertised correctly in Expedia as it stated it was 52 sq meters and it was more like 20. So that was a disappointment. Room very dismal with marks on walls. No window. There were 2 hugh cockroaches in the bathroom when we arrived and we had to get staff to remove them.

6/10 Okay

solo traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Good for low budget
The hotel staff are very friendly, the internet is good, I mean the hotel is good for people who want a place to crash at night and head out most of the day. The location is great and close to many hotspots. I would consider booking at the same hotel if I ever needed a break with a tight budget. Mostly recommanded for solo travellers.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Eanna, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Matahari Guest House
Pleasing staff, help you with anything like organising taxis, where to go, what to do. great value for money, 5 mins to kuta beach in relative central kuta area

8/10 Good

Eanna, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Matahari Guest House
Very Nice hotel in Kuta. Fantastic value for money. warm receptionists, very easy to communicate through english and can help you out for anything (eg: taxis, where to go and what to do) 5 mins walk to the beach, easy walk to all around kuta and nearby seminak. central location, cannot relatively get lost.

8/10 Good

Eanna, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Matahari Guest House
Great location. close walk 5 mins to beach. excellent value for money. no problems at all, very safe, reception very warm and sorted out any needs we may have had such as taxis to airport, navigating around kuta and things to do etc. I would definatly come back to stay here again.

6/10 Okay

Craig, Tallahassee, FL

Liked: Cleanliness, room comfort
Disliked: Staff & service
Good place for a short stay
We arrived late because we were coming from Java and had only booked one night as we had an early flight the next morning from the the Denpasar airport (great place to stay if you need early short transport to the airport, only 20 minutes and 45,000 Rupiah by metered taxi) But the man checking us in was asking us why we were staying here, seemingly like he didn't want us there or was annoyed we were checking in so late and leaving so early (maybe wanted us to stay more nights {upsell?} and/or wanted us to buy into the 15,000 rp breakfast) either way, he made us feel a little put off and unwanted. Other than that the room was big enough for sleeping and showering which is really all we needed before our flight in the morning. We walked down to the sports bar/restaurant and ended up walking right into their 10pm happy hour which was nice, had some delicious nachos and clam chowder and called it a night about 11pm, The hotel is 5 minute walking distance from a main strip in Kuta, lots of shops, restaurants, ATMs, bars, etc. Would recommend for a short stay but not for any longer than two nights.

10/10 Excellent

Seungwoo, perth

Liked: Staff & service, property conditions & facilities, room comfort
place to stay
best place you can find out of the low budget places. great location ,friendly staff,airconditioned room,foxtel,wifi and free bottles of water everyday...i wouldnt stay here if i was on a honeymoon, but if you are doing a solo trip or a budget trip, ill definitely recommend you to stay here.

6/10 Okay

sophia, malaysia

Liked: Staff & service
Big room, nice bed, near beach and entertainment .

8/10 Good

Mervyn, Mackay, QLD, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place if your looking for the basics
Everything I needed at the right price. Could of had a better bathroom though. I bit compact but value was hard to beat.

6/10 Okay

Verified traveller

6/10 Okay

Sonia, Perth, Western Australia

Budget hotel for those that don't want flashy.
It was a basic hotel that had everything you needed; A/c, fridge, TV with Foxtel, kettle, Bali coffee, tea, sugar, (no milk was available though) complimentary water bottle per day, extra towels, if you requested it. Night staff member Stanley was very happy to help with requests and had a lovely friendly personality. Day staff was not very good with English so I avoided organising anything with her and preferred to wait for Stanley to be back on. Was a bit put off when we first arrived to find a towel with a big hole in it, however extra towels requested were of better condition. Cleaning was passable on arrival. Room was not re-cleaned in the 5 days we were there. (Not sure if we needed to request it but we didn't mind as we were hardly there). Ensuite was quite small but again good enough to serve it's purpose. Great hotel if you're looking for something cheap to use for showering and sleeping, and plan to be out exploring Bali most of your days. A restaurant was being built while I was there and was going to be ready about 2 weeks after I left. This would improve things as you would then have an option to have breakfast there instead of going out to find somewhere to eat. Also, WiFi was available but as with most of Bali was a weak connection and I found it was stronger if I stood near my door. It was enough though to keep me connected to family and friends back home through facebook. We were able to walk everywhere in Kuta from there too.

6/10 Okay

Ilan

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Nothing special; Value: Fair price; Service: Amateur; Cleanliness: Filthy, Smelly, Grubby, Cockroaches;

10/10 Excellent

aisyah, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
mostly i'm satisfied, perhaps they can provide more access wireless from room,because we have to get the wireless outside the hotel lobby

8/10 Good

Susan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Well, I really like this guest house, it was really good. I staied for 3 nights. And the only thing is the wifi a bit slow and tower smells not good, but at least you know, they have a big and clean tower for me;)

6/10 Okay

Chin, Singapore

Liked: Cleanliness
Disliked: Staff & service
Guesthouse Matahari
Within 5 minutes walk to Matahari Supermarket and Kuta Square. Within 10 minutes walk to Kuta Art Market and Kuta Beach. Within 15 minutes walk to Hard Rock Cafe. English of Staffs were not good so we had a hard time communicating.

4/10 Poor

Jake, London

Liked: Staff & service, room comfort
Disliked: Cleanliness
ok, hotel close to the beach and shopping mall
The staff were all very polite. My only real problem i had with the hotel was the bedding. The pillows, duvets etc had a horroble smell to them and where all heavily stained.

8/10 Good

george, blitar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
The room was worth the price

6/10 Okay

LG, Canada

Disliked: Cleanliness, property conditions & facilities, room comfort
No Frills Accomodation
It was below average consider value for the money charged. Location is great and convenient - which is a plus! Everything is "self-serve" make every request from cleaning the room to complimentary bottle water. 3rd bed was just a mattress on the floor, which is quite dirty and black. Would stay again for ONLY budget /cheap traveling with 2 guests but not three in group. Staff was friendly but language is a big thing - They can serve you better if you could use some local words. Wifi is really slow and drop off frequently.

4/10 Poor

JG, Milwaukee, WI, USA

Disliked: Property conditions & facilities
A cheap place to sleep at night
They advertised as Wi-Fi available in all rooms. But no Wi-Fi signal in any of the rooms. Wi-Fi signal is available only in the lobby. But only two chairs are in the lobby which would be always occupied by the hotel staff and no place for customers to sit and use internet. Location is not bad and everything is in walking distance. Overall it is a cheap place and you will get for what you pay.

6/10 Okay

Eric

Very cheap Homestay, you get what you pay for
Stayed there two nights when in Kuta during a recent trip. While the service is a bit amateur-ish, it is still very friendly. On the same notes, the rooms could be better-equipped and a tad cleaner, but you're not staying at or paying for 5-star hotel. All in all I was happy about my stay.

8/10 Good

Iwent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
The staff were very friendly which was the nicest thing about the hotel. They were always willing to help with problems or booking. The location is great too; there are many places to eat along the road and excellent shopping the next street up. Plus, the pool was totally worth it! The only "problems" are that our room only had one tv channel and that there was a very slight musky odor. However, we were there in shoulder season (March) where there was a lot of rain so that might explain that. In any case we just bought incence so it was fine. Either way, I would stay here again.

6/10 Okay

Shanell, Perth, Western Australia

Liked: Cleanliness
Disliked: Property conditions & facilities
Cheap, no frills accomodation
We wanted a cheap hotel and we got it. There was no safe in the room, no daily water, no daily room cleans etc (however, you could request them), no pool, and no breakfast BUT it was really cheap, in a great location, and the staff were friendly and helpful when required. Overall, we were satisfied with our accomodation but I would only recommend to those who aren't afraid of less than 3 star quality.

8/10 Good

Stephanie, Canada

Liked: Cleanliness, staff & service, room comfort
Evening staff is more helpful than morning staff
The gentleman who works in the evenings (Andy) was very helpful and knew the most english. The ladies in the morning, did not know as much english or information about the surrounding area. Overall, the stay was great, the rooms were clean, and the kitchenette facilities are in the room and useable. I would definitely recommend this guest house to others!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Great hotel, has all the basic amentities required for a comfortable stay! And it's in a perfect location.

6/10 Okay

Verified traveller

Liked: Room comfort
Practical and convenient.
For me, this was a practical hotel close to the airport. The staff that spoke English were engaging, those that didn't tried really hard and no-one let me down. 4.15am wake up call, 4.30am taxi. Centrally located, hassle free.

8/10 Good

Eliisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and simple
I booked this hotel online, so I was a bit sceptical first. But when we arrived there we were very suprised since the room was very nice and clean. No breakfast though, but the hotel is surrounded by many shops and restaurants, so that's not so big deal. Staff was very friendly.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, Facilities
We, 3 family members, have stayed here for 5 nights and enjoyed being in prime locality with access to all that you need. It had a mini kitchen which we didn't expect and this added to our joy of vacation.

4/10 Poor

Brandon, Portland, OR, USA

Disliked: Staff & service
Worst than expected!
Staff was terrible, unwilling to help with anything. Internet was non-existent and room was pretty dirty. Also, smoking is allowed in the rooms and you can tell! They did give free bottled water though so it's not all bad! Plus the location is pretty decent too. There are MANY other hotels/hostels/guest houses that offer better options in the area.

8/10 Good

Abi, Perth, Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great budget accomodation in Kuta, MATAHARI
First of all, location: Walking distances to all places, food from international (many options in Matahari Kuta Square) to traditional (famous Warung Made or along Raya Kuta Street - soo many option and also Kuta Traditional Market for best photoshoot and tasty local food) Situated in Tegal Wangi Street, which is one way street, really quite at night, really good for night sleep For me, the most important thing is, close to the Airport, really convinience! My next visit, definitely staying in this place and the accomodation it self: You can't compare with other fancy hotel, this is only 'Guest House' class, not even single Star, however, for 'Guest House' class, you can't beat with other especially for their cleanliness (room+bathroom with hot water shower), aircon, good size of flatscreen telly with cable...Bedsheet...everything. This is enough for me, because the reason you come to this Island is to explore, not to just staying in your room!!!

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
not that nice...
expensive for the poor facilities (no swimming pool, bedroom without window) in a very noisy area, dark street, I do not recommend this hotel! there are many better and cheaper hotels in Kuta!

10/10 Excellent

ang, jakarta, indonesia

Liked: Staff & service, property conditions & facilities, room comfort
nice guest house...
for low budget hotel... this place is amazing... I absolutely going come back there... ^^

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
our stay
the receptionist is so rude like we owe them thousands ! the lady boss Feni is good but unfortunately we cant extend our stay due to the receptionist. aircond not working for 2 rooms location is good , toilet clean but the receptionist spoil our mood !