Premium bedding, down duvets, free minibar items, in-room safe

Reviews of One&Only Portonovi

5 out of 5
One&Only Portonovi
Portonovi Resort Denovici, Kumbor

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 20 reviews" "
Rating 8 - Good. 3 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Drago

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Carlos Santos on 14 Mar 2024
Dear Drago,Thank you for your review. I am pleased to know you enjoyed your stay with us, and we very much look forward to welcoming you back to One&Only Portonovi.Kind regards,Carlos SantosEAM F&B

6/10 Okay

ISMAIL EKINCI

Stayed 3 nights in Dec 2023
Response from Carlos Santos on 1 Jan 2024
Dear Mr Ekinci,Thank you for your review. We value your feedback and would love to hear more about your experience so that we can understand where we fell short and how to improve in the future.I look forward to your message, and we hope to welcome you back to One&Only Portonovi.Sincerely,Carlos SantosDirector

6/10 Okay

Bryan

ok spot. not much around the area.
Stayed 3 nights in Oct 2023
Response from Tessa Gorman on 2 Nov 2023
Dear Mr Bryan,Thank you for sharing your review. Your feedback is highly appreciated.I was disappointed to read that you did not have a perfect stay at our resort, and for this, I am truly sorry. Your feedback is well-noted; we will continue working on improvements to ensure we create exceptional experiences at all times.We hope to welcome you back so that we can create a different impression.Sincerely,Tessa GormanGeneral Manager

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023
Response from Tessa Gorman on 5 Oct 2023
Dear Mr Leess,Thank you for your review, it is highly appreciated. I am delighted to know you enjoyed your stay with us.We look forward to your next visit.Sincerely,Tessa GormanGeneral Manager

10/10 Excellent

Nawar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Tessa Gorman on 29 Sept 2023
Dear Nawar,Thank you for your review, it is highly appreciated.I am pleased to know you had an excellent stay at One&Only Portonovi.The team looks forward to your next visit.Kind regards,Tessa GormanGeneral Manager

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from Tessa Gorman on 29 Sept 2023
Dear Mohammad,Thank you for your review. I am happy to know you enjoyed your stay with us.We look forward to welcoming you back.Best Regards,Tessa GormanGeneral Manager

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
7 stars!
I would rate it 7 stars- impeccable in every way. Every detail could not have been better or finer. Building details & interior design details were finest we had ever seen; service was excellent; food was very good- cannot say enough fine things about it!
One view from beach
Indoor pool
View from our room
Interior of our room
Stayed 1 night in Jun 2023
Response from Tessa Gorman on 27 Jun 2023
Dear Don,Thank you so much for taking the time to share your review. I am delighted to know that you truly enjoyed your stay with us and appreciated the design, the food, and the genuine hospitality at One&Only Portonovi.We all very much look forward to welcoming you back.Sincerely,Tessa GormanGeneral Manager

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel in a beautiful location
Stayed 4 nights in Jun 2023
Response from Tessa Gorman on 27 Jun 2023
Dear Kerry,Thank you for your review. I am happy to know that you enjoyed our resort and the stunning setting of Boka Bay.We look forward to welcoming you back to our Adriatic haven.Best Regards,Tessa GormanGeneral Manager

10/10 Excellent

JAKUB LIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

JAKUB LIS

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023

10/10 Excellent

Katharina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Masha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just hot back home to LA, keep talking about one and only portonovi and montenegro. Beautiful, peaceful, relaxing place. The staff are amazing, professional and helpful. And the spa is one of a kind.
Stayed 2 nights in Oct 2022
Response from Tessa Gorman on 26 Oct 2022
Dear Masha, thank you for your review. I am delighted to hear that you had a memorable experience at One&Only Portonovi and that you appreciated both our resort and its beautiful surroundings. Thank you for highlighting our Chenot Espace spa and the genuine hospitality of our colleagues – it is much appreciated. We look forward to welcoming you back to our Adriatic haven. Sincerely, Tessa Gorman, General Manager

10/10 Excellent

Fahad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Amazing experience at One & Only Portonovi, this is my second time at this resort, really recommend people to visit this breathtaking place.
Stayed 9 nights in Sep 2022
Response from Ekaterina Gey on 19 Sept 2022
Dear Fahad,Thank you for your review.I am delighted to know that once again you had a great experience at our resort and enjoyed every moment of your stay.We look forward to your next visit to One&Only Portonovi.Best Regards,Ekaterina GeyGuest Experience ManagerOne&Only Portonovi, Montenegro

8/10 Good

Brennan

Stayed 2 nights in Jul 2022
Response from Ekaterina Gey on 15 Jul 2022
Dear Brennan, Thank you for your rating. I am glad to know that you had a pleasant experience at our resort during your recent visit. We look forward to welcoming you back to One&Only Portonovi. Best Regards, Ekaterina Gey Guest Experience Manager One&Only Portonovi, Montenegro

8/10 Good

shaheda

Stayed 4 nights in Jun 2022
Response from Ekaterina Gey on 7 Jul 2022
Dear Shaheda, Thank you for your review. We will continue working on the feedback you shared earlier to ensure we deliver exceptional service during your next visit to One&Only Portonovi. Best Regards, Ekaterina Gey Guest Experience Manager One&Only Portonovi, Montenegro

8/10 Good

Nigel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality hotel
One and Only is a lovely hotel with amazing rooms
Stayed 10 nights in Jun 2022
Response from Ekaterina Gey on 23 Jun 2022
Dear Nigel, Thank you for your review. It is great to know that you had a pleasant time at our resort and liked our rooms and in-room features. Looking forward to your return to One&Only Portonovi. Best Regards, Ekaterina Gey Guest Experience Manager One&Only Portonovi, Montenegro

6/10 Okay

Simona

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Apr 2023

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2023

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top One & Only Location!
Stayed 5 nights in Jun 2022
Response from Ekaterina Gey on 23 Jun 2022
Dear Denis, Thank you for sharing your review. I am glad that you had an enjoyable stay experience and truly appreciated the unique location of our resort. We look forward to welcoming you back to One&Only Portonovi. Best Regards, Ekaterina Gey Guest Experience Manager One&Only Portonovi, Montenegro