Fort Road, Maharana Pratap Marg, Adjacent to Lakhela Lake, Kumbhalgarh, Rajasthan
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 7 out of 14 reviews" "
10 - Excellent
7
Rating 8 - Good. 4 out of 14 reviews" "
8 - Good
4
Rating 6 - Okay. 1 out of 14 reviews" "
6 - Okay
1
Rating 4 - Poor. 0 out of 14 reviews" "
4 - Poor
0
Rating 2 - Terrible. 2 out of 14 reviews" "
2 - Terrible
2
9.6/10
Cleanliness
8.4/10
Staff & service
10/10
Amenities
9.0/10
Property conditions & facilities
10/10
Eco-friendliness
Reviews
2/10 Terrible
dipi
20 Sept 2023
dipi
Stayed 1 night in Sep 2023
Response from UMASANKAAR DAS on 22 Sept 2023
Dear Partner,This is to inform you that the guest Mr Dipi has no arrive in hotel and it was booking No show. Without arrival in hotel what kind of information he gets, kindly share with us.
I like the Location of property, cleanliness, good staff, good amenities but only the thing i dont like is the resort didnt provide me the heater while it was very cold in the room.
Ketan
Response from UMASANKAAR DAS on 18 Mar 2023
Dear Guest,Greetings of the Day!Thank you for taking the time to review us on Expedia and also for posting your generous compliments. It is heartening to get such reviews, and we are delighted that you enjoyed your stay at "Via Lakhela Resort & Spa, Kumbhalgarh."My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you.We take this opportunity to assure you of our best attention and services at all times.Warm regards,Ashish MahantyGeneral ManagerEmail: gm@vialakhela.com
There were no welcome drinks on arrival though it was part of our package. Also, pool was out of service due to covid restrictions. Food quality was amazing and Chef and other staff were very welcoming. Hotel was clean and well maintained. Overall we had a nice stay.
Amazing place and away from city area which is a perfect way to take a break from a hectic routine. Staff service, food and overall experience was totally value for money! Definately an option that must be opted for compared to other resorts at par in the vicinity !
Jaydeep
Stayed 3 nights in Jan 2018
Response from Dinesh Kumar Upadhyay on 12 Feb 2018
Dear Guest,
Thank you for taking time to review and also for posting your generous compliments.
It is heartening to get such reviews and, we are delighted that you enjoyed your stay at "Via Lakhela Resort & Spa, Kumbhalgarh".
My team and I are inspired by your comments and look forward to your continued visits.
It was a pleasure to have been of service to you.
We take this opportunity to assure you of our best attention and services at all times.
New property. Good, friendly and very helpful staff. Little away from the main fort of Kumbhalgarh ( 7 kms away). But you are within the market area and get lots of local restaurants also around. Good ambience. Good location- lake facing. Overall worth it. Good food too. Chef takes care of your personal request too
It is very good to stay but it wow restaurant is so expensive, quality of food is very good but make it some what price down in food. So people enjoy the food .they may give buffet with fixed price with some what lower price. And not too much lower price. So it maintain its 3star level. Overall it very good to stay.
Response from Dinesh Kumar Upadhyay on 12 Feb 2018
Dear Guest,
Thank you for taking time to review and also for posting your generous compliments.
It is heartening to get such reviews and, we are delighted that you enjoyed your stay at "Via Lakhela Resort & Spa, Kumbhalgarh".
My team and I are inspired by your comments and look forward to your continued visits.
It was a pleasure to have been of service to you.
We take this opportunity to assure you of our best attention and services at all times.