Memoire Hornbill Hotel Reviews

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Reviews of Memoire Hornbill Hotel

Memoire Hornbill Hotel

Central Park Commercial Centre Jalan, Tun Ahmad Zai, Kuching, Sarawak

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with partner

29 Nov 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It was next to McD and a foodcourt located just below the premise. Therefore, any guest who worried about where to eat can be at ease.

Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

14 Jun 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Jun 2020

6/10 Okay

Verified traveller

Business traveller

13 Dec 2019

Liked: Cleanliness, staff & service

hmm.. okay Good locations , near timberland also a shopping mall.. strategic locations ~ But pretty expensive Rm 138 consider the room are very small ,

Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

4 Dec 2019

Rq for extra bed but don't have bedsheet and duvet (no more stock)

Stayed 3 nights in Nov 2019

8/10 Good

Tan

21 Aug 2019

Liked: Cleanliness, staff & service

Stayed 4 nights in Aug 2019

10/10 Excellent

Raymond Lik Zen

30 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family and small children

22 Apr 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, comfortable and convenient. Just that you can hear the noise from the street at night from your room. Overall, we enjoy the stay, Will surely come back again.

Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with group

20 Feb 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location is unique. Just bext to the Aeon Mall

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

2 Jan 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Dec 2018

8/10 Good

Jane, Miri

14 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and nice environment

Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

25 Oct 2018

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2018

10/10 Excellent

Raymond Lik Zen

25 Sept 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

19 Aug 2018

Disliked: Cleanliness

Disappointing stay.

Breakfast used to be really good but this time it was a let down. Very poor quality. Bathroom tiles are gross because they are not scrubbed clean. Have stayed here several times but will reconsider now.

Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

28 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jul 2018

8/10 Good

Someone , kuching

2 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food spot!!

Great for our anniversary. Staff are so nice..cosy

Stayed 1 night in Nov 2017

4/10 Poor

Hwee See

1 Dec 2017

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

overall the hotel condition is good and clean. the Location also good. But just the attitude of the hotel staff need to be improved. WiFi unable to connect.

Stayed 2 nights in Nov 2017

6/10 Okay

Wen You

21 Jun 2017

Liked: Staff & service

Disliked: Cleanliness

Looks fine but smells otherwise

Staff was friendly and helpful. The hotel looks visually nice but what hit me the moment I stepped into the room was the smell of the place. It didn't help that the room had no windows. I cannot fo the life of me stand a smelly room. I called for the bed sheets to be changed which the staff promptly came. The service staff were friendly happy to make the change. They came in with literally only the bedsheet and when the current bedsheet was lifted I was appalled to see a number of unidentifiable stains on the mattress cover. I immediately requested for that to be changed too but they were not able to find any clean ones so they just removed the old cover and put a thin fitted sheet over the mattress, while they did change the pillow covers they didn't change the duvet cover. Sound proofing isn't really there as I could heard whe people where talking along the corridor or by the lift.

Stayed 1 night in Jun 2017

6/10 Okay

Konakurt, Kona, Hawaii

3 Jun 2017

Liked: Cleanliness

Ho hum, but fine

Lots of flights to get here so pretty burned out. Too far to walk from the airport. Slept well in nice bed in clean room.

Stayed 1 night in May 2017

6/10 Okay

Lee

22 May 2017

Disliked: Cleanliness, staff & service, property conditions & facilities

....Booked Urban Deluxe Window, when check in given Urban Double room and I make a feedback they change it for me......the toilet is full of hair overall the room is not so clean and without drinking water....I lodge a final feedback at the reception and they promise to tidy up the room and provide the drinking water, when I back to the hotel from dinner nothing have been done.....

6/10 Okay

kent, sibu

17 Apr 2017

Liked: Staff & service

Disliked: Cleanliness

Nice location and foods heaven

Room need to be more clean up bcos lots of dust below the table and corner side of the room. Room just nice n comfortable.

8/10 Good

Verified traveller

13 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, super helpfull staff.

Seemed that the hotel is quite centered located for various of activities. Also close to the airport. But quite far away from the city centre (approx 10 km). Took a taxi every time to get there. No problem. Hotel is good and the room I had too: clean, good enough size, tv (4 channels), a watercooker, hairdryer. In front of the hotel there is a food court which may be a bit crowded in the evening and weekends. The hotel staff was so patient with me, answering all my questions. Even helped me to inform for me if I still could get on an activity. Very much appreciated.

8/10 Good

Verified traveller

12 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to so many local eateries.

I left my Hp in the room. I called the next day from another city. The housekeeper was so honest to hand it to the supervisor. I managed to arrange for a friend to pick it up from the reception. Very honest and friendly staff.

8/10 Good

ay, johor

11 Apr 2017

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Convenience

You got no worries with your breakfast, lunch ,dinner and even supper , there are food court, McDonald's, 7-11 beside the hotel. Staffs services and hotel ’s condition are good . However, the cleanliness of room have yet to be improved.

8/10 Good

Verified traveller

17 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sindon

22 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We had a pleasant time staying at this hotel

8/10 Good

Verified traveller

22 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

20 Nov 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Tou Sing

21 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite nice, but abit lost of the direction if didn't familiar environment

10/10 Excellent

Teck Yong

11 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price

The room is very clean and considered really cheap for this price. Easy to find food all around it.

8/10 Good

KONG, sibu

9 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So Far So Good

good location, good staff, overall is great

8/10 Good

Verified traveller

6 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Sheriman, Kuala Lumpur, KL

2 Sept 2016

Liked: Cleanliness, property conditions & facilities, room comfort

Nice to stay only

Nice place to stay but the view is not what I expected..

Response from David on 12 Sept 2016

Dear Mr. Sheriman, Thank you very much for sharing your good comment to everyone. However, our hotel has rooms without view and some rooms with view, so if you have booked the room with view, we would arrange for you accordingly to your booking. We hope to see you again very soon. With our love & Care, Tam Ton Reservation Manager

6/10 Okay

Verified traveller

30 Aug 2016

For a budget hotel this counted quite ok

overall was ok & the hotel is quite new just the light abit dim at the hallway.

10/10 Excellent

Verified traveller

24 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sarah

19 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff are very helpful and friendly. The is a Cambodian restaurant attached to the hotel, amazing food. Overall great value for money.

10/10 Excellent

BharatBhushan, Kuala Lumpur

12 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

The hotel is awesome with facilities nearby. Only problem was poor internet connection. That too because of not having placed an additional modem. I could access the internet in the lobby. I spent more time in lobby than in the room. Rest everything was awesome.

8/10 Good

Verified traveller

8 Aug 2016

Liked: Cleanliness, staff & service, room comfort

Comfortable spacious rooms outer city area.

Staff were excellent and couldn't do enough to help. Need to order taxis . Good restaurant . Poor internet connection .

Response from David on 12 Sept 2016

Dear Valued customer, Thank you very much for choosing our hotel as your home away from your home. We are really delighted to serve you and we try our best to fix all your advise. We are looking forward to a pleasure of welcoming you very soon again. With our love & care, Tam Ton Reservation Manager

8/10 Good

Zachary, United States

24 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Budget Stay

I had an excellent stay at the Memoire Hornbill. We stayed for 3 days and this was a good jumping off point for day trips to Semenggoh and Bako. Its about a 10 minute taxi from the Airport and to the main town. However, there are a few restaurants and a 7-eleven very near the hotel so you are not in the middle of nowhere. The staff was incredibly friendly and helpful. The internet was decent and we were able to stream movies at times. The breakfast at the attached restaurant was good (buffet style) and we had an excellent dinner there as well. The AC worked great and the room was stylish and clean.

Dear Mr. Zachary, Warmest Greetings from Memoire Hornbill Hotel in Kuching! Thank you very much for choosing our hotel as your home away from home. We are really delighted to welcome you all the time and thank you very much for sharing your best experiences during you were here. It is absolutely beneficial for us to know our strength and we will consistently maintain these services to all the customers who come to stay with us. We are looking forward to a pleasure of welcoming you and your family to stay in our hotel very soon again. With our love & care, Tam Ton (David) Reservation Manager

6/10 Okay

Verified traveller

19 Jul 2016

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Sindon, Sri aman

11 Jul 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really Value for money.

My family and I had a great time staying at memoire hornbill hotel. The room was spacious and the beds were really big.

Dear Sindon, Warmest greetings from Memoire Hornbill Hotel in Kuching! Thank you very much for giving us a great chance to serve you as our guests. We are really delighted to see that you absolutely enjoyed your stay with us. We will make all our guests with more than expected services which everyone seldom find it. All your requests are first priority to take care of. We are looking forward to a pleasure of welcoming you and your family to stay in our hotel again in very near future. With our love & care, Tam Ton (David) Reservation Manager

10/10 Excellent

Verified traveller

17 Jun 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautifully designed rooms, extraordinary staff

The rooms are beautiful. Ours had a desk, a table, a swing and a comfortable bed. What we especially liked about it was the design - we've been to lots of hotel in the past months and all rooms tend to look the same, not this one! The hotel is clean and really brand-new. The staff is one of the nicest I've ever met, they are so helpful and friendly - I wish hotel staff would always be like this. They even did some incredible efforts for us just to have a better wifi connection. The hotel is not within walking distance to Kuching downtown, but there is a bus for 1MYR/10minutes very closeby! Also close to the hotel: Lots of restaurants (especially if you're vegetarian there are wonderful options) and shops, perfect for eating out. Big plus also for the communication with the staff before our stay, the instantly replied to our emails and requests. All in all this is a great design hotel for a budget price!

Response from David on 23 Jun 2016

Dear Sir or Madam, Greetings from Memoire Hornbill Hotel in Kuching! Thank you very much for choosing our hotel as your home away from home. We are very pleased to provide you the best accommodation and the best experience that you have never ever met before. We are the Memoire Oasis with many choices for your stay. You can have Unique Cambodian Food, Western Food & Seafood for whole day. We wish you good luck and We are looking forward to a pleasure of welcoming you and your family to stay in our hotel very soon again. With our love & care, Tam Ton Reservation Manager

10/10 Excellent

Jakub

3 Nov 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Everything was great. Good location. Comfortable beds.

Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

18 Aug 2017

Liked: Cleanliness, room comfort

Godt værelse, men dårlig placering af hotel

Værelset var lille, funktionelt og rent, samt med god wi-fi, men hotellet var placeret for langt væk fra centrum ved floden med stemning og de gode restauranter.

Stayed 3 nights in Jul 2017

6/10 Okay

jesse, tampere

22 Jan 2017

Liked: Cleanliness, staff & service

Smelling mold in aisle of hotel.

Loud noise from restauraunts evenings. Breakfest small and without taste. Clean and new rooms.

8/10 Good

Verified traveller

13 Oct 2016

Liked: Cleanliness, staff & service, room comfort

8/10 Good

Verified traveller

19 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort