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Rating 10 - Excellent. 1 out of 2 reviews" "
10 - Excellent
1
Rating 8 - Good. 1 out of 2 reviews" "
8 - Good
1
Rating 6 - Okay. 0 out of 2 reviews" "
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews" "
4 - Poor
0
Rating 2 - Terrible. 0 out of 2 reviews" "
2 - Terrible
0
10/10
Cleanliness
8.0/10
Staff & service
8.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Verified traveller
26 Jul 2020
Verified traveller
Stayed 1 night in Jul 2020
Response from Andy H.H. Lau on 26 Jul 2020
Dear Valued Guest,
Thank you so much for choosing Luco! It was a pleasure serving you! We are glad that you enjoyed your stay with us and we are looking forward to serving you in the near future.
See you soon!
Sincerest,
Andy H.H. Lau
Guest Relations Manager
#Luco Apartments
The facility was great. But im really disappointed with the apps.
Muhammad Norhelmi
Stayed 1 night in Dec 2019
Response from AHHL on 25 Dec 2019
Dear Mr Muhammad Norhelmi,
Thank you so much for choosing Luco. It was such a pleasure serving you and your group. We are glad you enjoyed your stay and we are looking forward to serving you in the near future.
As for the app, the app you booked from is Hotels.com, we do not own nor control the booking app that you booked from. However, we will put in a note to the OTA and they will look into it.
Wishing you a happy new year!
Sincerest,
Andy H.H. Lau
Guest Relations Manager