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Reviews of The Inn Hotel

2.5 out of 5
The Inn Hotel
201, 1st Floor, J. Sultan Zainal Abidi, Kuala Terengganu, Terengganu

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 61 reviews" "
Rating 8 - Good. 33 out of 61 reviews" "
Rating 6 - Okay. 15 out of 61 reviews" "
Rating 4 - Poor. 1 out of 61 reviews" "
Rating 2 - Terrible. 0 out of 61 reviews" "

8.4/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This centrally situated hotel offers convenient access for guests staying there, whether for leisure or business purposes. Additionally, it's hassle-free for me to book a ride using a ride-sharing service. I give this hotel a perfect 5/5 rating for its excellent service and cleanliness.
Stayed 2 nights in Sep 2023

10/10 Excellent

NURUL

Stayed 1 night in Aug 2023

10/10 Excellent

Noraini

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At center of the city. Can walk to mall or restaurant
Stayed 1 night in Aug 2023

8/10 Good

Ruwaida

Stayed 1 night in Sep 2022

10/10 Excellent

Anisa Irsyahidah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020
Response from Receptionist on 11 Oct 2020
Greetings from The Inn Hotel,thank you for choosing us,we really appreciate the feedback and hoping that you will come back again in the future

6/10 Okay

Thlim, Kuantan

Business traveller
Liked: Staff & service
Disliked: Amenities
Overall stay is good, cleanliness needs to improve. Furniture very old needs refurbish
Stayed 2 nights in Jul 2020

6/10 Okay

Verified traveller

Disliked: Staff & service
Overall good and easy
Stayed 2 nights in Nov 2019
Response from The Inn Hotel And team on 7 Feb 2020
Dear Thank you for staying with us. we continuously work hard to make our guest happy and appreciate your feedback . Warm Greeting The Inn Hotel And Team .

6/10 Okay

Verified traveller

Business traveller
Difficult to get Parking
Stayed 2 nights in Nov 2019
Response from The Inn Hotel And team on 7 Feb 2020
Dear, Thank you for leaving us a review. However, please allow us to personally apologize you for the unpleasant experience. Kindly be assured that your comments have been duly noted for further improvements. I look forward to welcoming you back to The Inn Hotel again soon . Sincerely The Inn Hotel And Team

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
OK ..Table cupboard old already... But Cleanliness still good
Stayed 1 night in Nov 2019
Response from The Inn Hotel And team on 7 Feb 2020
Dear, Thank you for leaving us a review. However, please allow us to personally apologize you for the unpleasant experience. Kindly be assured that your comments have been duly noted for further improvements. I look forward to welcoming you back to Thee inn Hotel again soon . Sincerely The Inn Hotel And Team

8/10 Good

Verified traveller

Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Good for value. Strategic place. The only downside for me was the thin walls. I enjoyed the strong pressure of the shower. Overall stay was okay.
Stayed 1 night in Sep 2019
Response from The Inn Hotel And team on 7 Feb 2020
Dear , Thank you for your comments. We are delighted that we were able to provide you with pleasant experience. We strive continuously to provide consistent and excellent service. Thank you so much and we do look forward to welcoming you back. Best Regards , The Inn Hotel And Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
To far parking, good spacing, no mineral water
Stayed 1 night in Sep 2019
Response from The Inn Hotel And team on 7 Feb 2020
Dear Thank you for choosing to stay with us and we very appreciated your comments. However, please allow us personally apologize to you for the unpleasant experience. We will look into this seriously with our team to improve our standard. Now we hope we will have another opportunity to serve you well in the not too distant future. Warm Regards, The Inn Hotel And Team

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok semuanya.n puas hati
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wifi slow sikit, air power kuat
Stayed 1 night in Jul 2019

8/10 Good

MOHD KHAIRUL NIZAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for budget business trip
Stayed 2 nights in Jun 2019

6/10 Okay

Anonymus

Travelled with group
Liked: Cleanliness
The place was okay but no place to hang our clothes properly.The lighting of the room was also quite bad, but still manageable. Otherwise all was good. It was a good stay.
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

6/10 Okay

Zakari

Reception is not very friendly and hotel facilities are not good enough.
Stayed 1 night in Aug 2018

4/10 Poor

Harith, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
reception very not friendly
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services offered
Stayed 2 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
no smell cigarette smoking
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Good n recomended.. dekat dengan pantai batu buruk.
Stayed 3 nights in Jul 2018

6/10 Okay

Suhaimi, New York

Disliked: Property conditions & facilities, room comfort
No hot water
Supricingly why it is so ... It's very common for all town hotel should be equipped with it....
Stayed 1 night in Jun 2018

10/10 Excellent

Budi, Kuala Lumpur

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in town
Overall very comfortable stay. The only thing that the hotel need to improve is to make customer feel welcome. To start with I propise for counter staff need to smile more.
Stayed 1 night in Apr 2018

6/10 Okay

Salman, K.Lumpur

Budget travellers
Suitable with budget travelers.Location is good but still require reliable own transport if want to travel other parts in K.Terengganu. Eateries aplenty and famous Pantai Batu Buruk is 10 mnts walks.
Stayed 3 nights in Mar 2018

8/10 Good

Nigie , Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For a budget hotel, it is just nice.
We had a comfortable stay. All was good, just that there were no place to hang our towel and clothes and there were no hangers in cupboard also. Otherwise, all was perfect.
Stayed 3 nights in Feb 2018

10/10 Excellent

Shi, Kota Bharu

Liked: Cleanliness, property conditions & facilities, room comfort
Cheap but satiesfied
Nice hotel close to exciting places that u want to visit in Kuala Terengganu
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good accomodation and affordable. Great for back pack traveling.
Stayed 1 night in Feb 2018

10/10 Excellent

Nurul Hidaayah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay, clean room.
The front desk person solved all my requests and made my stay comfortable. Clean hotel and spacious room. Air-cond and heater were well-functioning. The only problem was soundproofing of room was poor, thus might woke up by different annoying sounds.
Stayed 2 nights in Oct 2017

8/10 Good

AMILIA

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017
Dear Guest, Thank you for stayed with us and we are very appreciated of your comments and thank you for your support.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
close to pasar payang, batu buruk and restaurant
nice place. nice view. nice food. nice people. affordable price. clean city.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
The room was clean, comfortable and value for your money. I left my hp charger and they informed me on the matter... The problem, no parking space.

8/10 Good

pejoe, rawang

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel very near to town
Got a spacious room with 1 king bed & 1 single bed, room no 110. Comfortable for both of us & my daughter. The only thing is that the remote control of the aircond... can't control the temperature as the aircond was a York brand & the remote was a panasonic.

10/10 Excellent

Kamil, Kuala Lumpur, My

Liked: Cleanliness, room comfort
Spacious and Clean Room close to attraction
Very good room. Excellent value for money. The room is very clean.

6/10 Okay

Daniel

Liked: Cleanliness, room comfort
Dear Guest, Thank you for stayed with us and we are very appreciated of your comments and thank you for your support.

8/10 Good

mazniwati, kuala lumpur

good.
Dear Guest, Thank you for stayed with us and we are very appreciated of your comments and thank you for your support.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
I need parking...
Room is nice. However needs to allocate a few (free) parking space for customers. Just got summon on 8 AM on a Saturday Morning.
Dear Guest, Thank you for stayed with us and we are very appreciated of your comments and thank you for your support. Unfortunately, we can't allocate parking space for the customer since the parking lot belong to city council and there are many shop lot there. But if possible next time you can ask our receptionist to put the coin to the machine so you will not get the summon. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Everything is ok & the rate quiet reasonable.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything ok.