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Reviews of Wedgewood Residences Mont' Kiara

4 out of 5
Wedgewood Residences Mont' Kiara
La Grande Kiara, 11 Jalan Duta Kiara, Bukit Kiara, Kuala Lumpur

Reviews

8.6

Excellent

Rating 10 - Excellent. 86 out of 178 reviews" "
Rating 8 - Good. 60 out of 178 reviews" "
Rating 6 - Okay. 22 out of 178 reviews" "
Rating 4 - Poor. 5 out of 178 reviews" "
Rating 2 - Terrible. 5 out of 178 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Ron

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2023

8/10 Good

phuah

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Kyaw Than

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Our best hotel in KL, location is good, room is so nice & clean, staff are so friendly & helpful! Will stay again
Stayed 5 nights in Dec 2022

8/10 Good

AKEMI

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Worth to stay
Worth it. Close to korean community.
Stayed 1 night in Oct 2020
Response from Management on 13 Oct 2020
Thank you for your kind and generous review. Looking forward to welcoming you back here again.

10/10 Excellent

Seon Ah

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2020
Response from Management on 14 Jul 2020
Thank you for your kind and generous review.

10/10 Excellent

Boon Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet stay
Had stayed here for a few times. Place is clean and quiet. Nearby have multiple places for meals.
Stayed 4 nights in Feb 2020
Response from Lawrence on 9 Mar 2020
Dear Boon Kwang, thank you very much for your wonderful compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Dec 2019
Response from Lawrence on 7 Jan 2020
Dear Richard, thank you very much for your wonderful compliment. We wish you enjoy your stay at Wedgewood Residences

6/10 Okay

Christopher

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Clean and Noisy
Old condo conversion property. It’s next to the highway so quite loud. Clean though.
Stayed 3 nights in Nov 2019
Response from Lawrence on 28 Nov 2019
Dear Christopher, in future you may book our Mont' Kiara view which facing Mont' Kiara neighbourhood. Looking forward to your next stay.

10/10 Excellent

Leola

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and good place to stay around the corner from Jalan Solaris shops in Mont Kiara.
Stayed 4 nights in Nov 2019
Response from Lawrence on 18 Nov 2019
Dear Leola, thank you very much for your wonderful compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019
Response from Lawrence on 22 Oct 2019
Dear Valued Guest, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

Hiu Yan, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019
Response from Lawrence on 8 Oct 2019
Dear Hiu Yan, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

Hyo Joon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Lawrence on 4 Oct 2019
Dear Hyo Joon, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

8/10 Good

Jose Joy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to relax
It was my third visit to this place. They have maintained the quality of the apartment and had a wonderful time staying there.
Stayed 2 nights in Aug 2019
Response from Lawrence on 14 Aug 2019
Dear Jose Joy, thank you very much for your compliment, your generous feedback means a lot to us. As a token of appreciation to your feedback, we would like to offer you a (1) Complimentary Breakfast during your next stay with us. Complimentary Breakfast code : WRFOOD (for online booking, kindly key in remark column) We wish to see you soon at Wedgewood Residences.

8/10 Good

Alan, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from Lawrence on 13 Aug 2019
Dear Alan, thank you very much for your review. Is there suggestions so that we could improve our services for our guest. Looking forward to hear from you.

10/10 Excellent

Boon Kwang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Wedgewood Residence is a comfortable stay with excellent service staff. I truly enjoy my stay during my shirt trip to KL.
Stayed 2 nights in Aug 2019
Response from Lawrence on 13 Aug 2019
Dear Boon Kwang, thank you very much for your compliment, your generous feedback means a lot to us. As a token of appreciation to your feedback, we would like to offer you a (1) Complimentary Breakfast during your next stay with us. Complimentary Breakfast code : WRFOOD (for online booking, kindly key in remark column) We wish to see you soon at Wedgewood Residences.

10/10 Excellent

SOON HUA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended.
We booked a unit with 2 rooms. The Unit is big, clean and good security. It is no different than your usual hotel stay. I love the dinning room in the unit, a comfortable place for us to do our office work. There is a proper check-in counter and secured car park. Good internet speed. House keeping is done daily. A safe area, you get lots of restaurant within 200m of walking distance to the left and right of the Apartment (Hotel). You can travel easily using GRAB (UBER).
Stayed 3 nights in Jun 2019
Response from Lawrence on 25 Jun 2019
Dear Mr.Soon Hua, thank you very much for your compliment, your generous feedback means a lot to us. As a token of appreciation to your feedback, we would like to offer you a (1) Complimentary Breakfast during your next stay with us. Complimentary Breakfast code : WRFOOD (for online booking, kindly key in remark column) We wish to see you soon at Wedgewood Residences.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious, comfortable stay
It's a very clean, spacious, and comfortable place to stay. It even has a verandah to dry my laundry and the washer was free! Front desk was helpful and I had a good time there :)
Stayed 2 nights in May 2019
Response from Lawrence on 7 May 2019
Dear Valued Guest, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

6/10 Okay

Appy, Penang, my

Business traveller, Travelled with group
Disliked: Property conditions & facilities
Air cond breakdown and no services. 2 nightd sleep w/o a/cond.
Stayed 2 nights in Apr 2019
Response from Lawrence on 2 May 2019
Dear Appy, thank you very much for your feedback, we will look into this issue seriously. As a token of appreciation, we would like to offer you a (1) Complimentary Breakfast during your next stay with us. Complimentary Breakfast code : WRFOOD (for online booking, kindly key in remark column) We wish to see you soon at Wedgewood Residences.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay away from city
Great service, facilities good, nice lobby n safe basement carpark ! Apartment in a high class residential area with greenery n amenities !
Stayed 2 nights in Mar 2019
Response from Lawrence on 2 Apr 2019
Dear Cynthia, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

Hiu Yan, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Lawrence on 4 Mar 2019
Dear Hiu Yan, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

NgKHi, Singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious, security and good environment. Gated carpark with ample parking.
Stayed 5 nights in Feb 2019
Response from Lawrence on 11 Feb 2019
Dear NgKHi, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Lawrence on 8 Jan 2019
Dear valued guest, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences

8/10 Good

Yew Jong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2018
Response from Lawrence on 7 Jan 2019
Dear Yew Jong, Thank you very much for your compliment. We would like to aim for a 5 star rating for our guests. Is there any proposal to improve our service? Thanks again. Enjoy a stay at Wedgwood Residence.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Dec 2018
Response from Lawrence on 31 Dec 2018
Dear Richard, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 7 nights in Dec 2018
Response from Lawrence on 17 Dec 2018
Dear Valued Guest, we would like to target a 5 Star Rating for our guest, is there suggestions we could improve our services? Thanks again, we wish you enjoy your stay at Wedgewood Residences.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
The room we stayed in for 1 night was E2-1-2. It has a very strong musky smell the moment we stepped in. I believe the smell could have come from the curtains, cupboards, beddings or sofa...the reason could be because the room was unoccupied for a long period of time and low maintenance was done on it. I have stayed in several serviced apartments before but this was the first time i experienced such condition. We tried to air the room but still the strong smell lingers and we did not have a good sleep. Thankfully it was only for a night. We did not use the seemingly dusty kitchen facilities and we did not explore the amenities either. Check-in/out was smooth and carpark was well-lit and spacious.
Stayed 1 night in Nov 2018
Response from Lawrence on 7 Dec 2018
Dear Valued Customer, we sincerely apologize for the bad experience you faced. We will pass your message to our housekeeping department and improve on this issue. Thank you for your feedback, we will look into this issue seriously.

8/10 Good

Kihong

Liked: Cleanliness, staff & service, room comfort
Stayed 10 nights in Nov 2018
Response from Lawrence on 7 Dec 2018
Dear Kihong, thank you very much for your compliment. We would like to target a 5 Star Experience for our guest, is there suggestions we could improve our services? Thanks again, it's our pleasure to welcome you back to Wedgewood Residences in near future.

10/10 Excellent

Yit Teng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Lawrence on 8 Nov 2018
Dear Yit Teng, thank you very much for your compliment. We wish you enjoy your stay at Wedgewood Residences.

6/10 Okay

Verified traveller

Stayed 3 nights in Nov 2018
Response from Lawrence on 7 Nov 2018
Dear Valued Customer, thank you very much for your compliment. We would like to target a 5 Star Rating for our guest, is there suggestions we could improve our services? Thanks again, we wish you enjoy your stay at Wedgewood Residences.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Here you go
Here’s my experience staying in Wedgewood. you guys didn’t understand what I was saying. so here it is. I was sleeping and 3 house keeping ladies came in and looked at me while I was in bed and I told them to leave and come back later. and they starting to laugh somehow, which is I don’t know why. And they starting to cleaning while I was in bed. I was so mad and tell them to bring manager but they starting to bring towels and other cleaning equipments. it was so funny they just looked at me and starting to clean while I was telling them to fxxk oxx at the room and they left. I couldn’t manage myself together. I was staying there for 4nights and I stayed at wedgewood before but this experience was so bad. I took there pictures and post. I think you guys need to educate them. other then that It is cozy hotel. but don’t expect good breakfast there. it was not eatable for my experience. and about bathroom, so many hairs on the floor. I should have take a pictures next time if I have a chance to visit again hum... what can I say. it just okay. maybe I had a bad day.
Stayed 4 nights in Aug 2018
Response from Lawrence on 5 Nov 2018
Dear Valued Customer, we sincerely apologize for the bad experience you faced. As this is totally unacceptable for us too. We will investigate and take serious action on this issue. We appreciate your feedback and we will definitely improve in the future. We would like to invite you back, and see what are the changes we have made in the future. Once again, apologize for the inconvenience caused. Looking forward for your future stay.

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
with that photo. I tell them not to come in. but they don’t care. I just coming in when I am naked. and laugh at me watching me naked. Crazy huh?
Stayed 4 nights in Oct 2018
Response from Lawrence on 31 Oct 2018
Dear valued customers, please contact us for further explanation on this issue. We would like to understand better regarding about this issue. We will take serious action on every guest feedback.Looking forward to hear from you soon.

8/10 Good

John, Brisbane, Australia

Liked: Staff & service, room comfort
3 Bedroom apartment in heart of Mont Kiara.
Good family sized apartment. Good for short term stay. The building and apartments are now becoming a bit dated and in need of some new paint and curtains, which would help fix this. Overall pleasant stay. The location is convenient in the heart of Kuala Lumpur Expatriates area. With abundance of stores and Restaurants nearby.
Stayed 5 nights in Sep 2018
Response from Lawrence on 2 Oct 2018
Dear John, thank you very much for your compliment. We will pass your message to our management, and take necessary action. We would like to welcome you back in the future to see the improvement that we have change. Thanks again, it's our pleasure to welcome you back to Wedgewood Residences in near future.

10/10 Excellent

HSING-KUANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2018
Response from Lawrence on 20 Sept 2018
Dear Hsing-Kuang, thank you very much for your compliment. It's our pleasure to welcome you back to Wedgewood Residences in near future.

6/10 Okay

G , Malaysia

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Needs more amenities and rather overpriced
The check in process was efficient although twin bedded rooms are in short supply Room should have more amenities and toiletries for the price charged Wifi and water heater were good The room is spacious but there should be more sockets and wash basins The bathroom needs refurbishment and improved plumbing The toiletry sets were very inadequate The gym and pool were good Breakfast should be provided for the price paid
Stayed 2 nights in Mar 2018
Response from Hana on 30 Mar 2018
Dear Mr. George, Thank you for your feedback regarding our property. We apologize for any inconveniences caused during your stay with us. We will issue this matter to our upper management in order to improve our service. Our guest comfortability is very important to us. Have a nice day ahead!

6/10 Okay

changok alex

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2018
Response from Woody Wedgewood on 9 Jan 2018
Dear Valued Customer, thank you very much for your compliment. We would like to target a 5 Star Experience for our guest, is there suggestions we could improve our services? Thanks again, it's our pleasure to welcome you back to Wedgewood Residences in near future.

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As Good As your Home, Highly recommend!
I was surprised when I entered the Reception. It looked 5 Star luxurious and the staff were all very helpful. The room is very large, all amenities worked well. The bathroom also very clean. Security is good. I was allocated a carp park. Lots of F&B nearby.
Stayed 1 night in Nov 2017
Thanks for your feedback! We are very glad that you have a good moment during your stay with us. We are hoping to see you again in your future visit. Have a good day!

10/10 Excellent

Karen, Canberra, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five star experience
Wedgwood was amazing, spacious, comfortable, close to good restaurants. The staff were helpful and efficient, rooms were cleaned to a high standard. Can't wait to come back. My favourite holiday destination so far.
Stayed 6 nights in Jul 2017
Response from Hana on 14 Aug 2017
Hi Ms Karen. Thanks for your feedback! We really appreciate it. Looking forward to welcome you for your next visit! Warm regards,

8/10 Good

Keifid, BAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient!
Near to Publika; good food and shisha. Near MATRADE for those who needed to be there for talks, etc.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the bucks!
I was staying at Wedgewood just over a weekend, and have absolutely no complains about this residence. I was allowed an early check in upon arrival, the staff catered to my requests without any fuss, room was clean & very spacious. Staying alone, i was reassured by the level of security in place there too. Location of this residence is just perfect, as it it private enough..very short distance away from main road..yet very conveniently near Publika. The only shortfall i would point out, if really need be are the shortage of toiletries provided. Even that i did not mind, as i used my own anyway. And staying at Level 9, it was a bit noisy during the day as residence is quite near a toll station. Otherwise, this residence is perfectly recommendable.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
This place is the best location if traveler is a Korean because lots of Korean restaurants and convenient stores located

8/10 Good

Nick, Singapore

Liked: Cleanliness, staff & service
Nice location
It is nearby Solaris' Korean town. Enjoy Korean BBQ, Recommend to friend.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Residence
There for a quiet getaway, family and friend get-togethers.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
nice stay...rooms were cozy................friendly staff

8/10 Good

navid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place
It has become my favourite place to stay in in the capital. Very secure and the unit was totally great! Plan to stay there every time I'm there!

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The unit were pre-prepared for us before we arrived. We were given a unit near to our car park lot, easy accessible and good security. Will come back again!

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient.
Very good overall. Housekeeping enough for the value paid. I would recommend this place for families traveling together.

2/10 Terrible

ALAWI

Disliked: Staff & service, room comfort
They charged me for a dirty towel :)