I arrived at the bus terminal at 2am in the morning, started looking around for the hotel building but cannot see it. Despite how close the hotel everyone says, do not be fooled ; Take a taxi if you arrived when it gets dark. It costs about RM15 or less. The front desk folks are competent enough, and the room is functional and clean enough. In the morning, I tried walking from the hotel back to the bus terminal, it is indeed a short walk past a small lane, but into and out of an unfinished dark building - you've been warned. Alternatively, the hotel has a free shuttle to the bus terminal, but it is advisable that you can write in advance to the hotel that you need this arrangement.