Front of property
Check availability

Reviews of Soho Suites KLCC By Aloha

3.5 out of 5
Soho Suites KLCC By Aloha
20 Jalan Perak, Soho Suites KLCC, Kuala Lumpur

Reviews

7.4

Good

Rating 10 - Excellent. 9 out of 32 reviews" "
Rating 8 - Good. 14 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 4 out of 32 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property with excellent customer care. Received from the airport and treated very well.
Stayed 7 nights in Dec 2018

8/10 Good

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location and furnishing. Didn't like the carpark access to the lifts and especially the narrow driveway between floors
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and properly arranged.. quiet surrounding although it is located in the center of the city..
Stayed 4 nights in Dec 2018

2/10 Terrible

Raz, S'pore

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate this place. The room was not cleaned on the second day when we were out shopping. We came back to the room not tidied and cleaned up. And they had the cheek to charge $120 cleaning fee up front? The security outside kept chasing us away when we parked our car and tried checking in on the first day and checking out on the last day.. The amenities however worked on the room.. Only some small broken stuff like switches etc..
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the view is amazing and the place is nice.
Stayed 2 nights in Dec 2018

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The apartment is in a great area close to lots of places to eat and in walking distance of transport links
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Ragendra

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Check was the worse nobody there and totally unorganised. Security staff were a total mess
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The gentleman- Mr Ronald that met us when the checking in was very polite, friendly n clear with all the instructions abt the property. . Plus the location of the apartment is great. Will booked n recommend this property .
Stayed 4 nights in Nov 2018

2/10 Terrible

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

Simon, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service.
Good customer service and I have a pleasure stay. I take down a star for cleanliness only due to floor quite dusty. Others, overall, top condition.
Stayed 1 night in Nov 2018

6/10 Okay

KIM TING

On the second day of our stay the rooms were not cleaned. During checking in the agent told us when checking out we could leave the room access keys and the car park RFID pass on the room after we have driven our car out of the car park. He also said that we could park our car temporarily at the front of the suite for 5 minutes.When I had driven out of the car park and decided to park my car for 5 minutes in front of the soho building I was told I could not do so. The security personnel warned that mycar will be clamped. I told them I only need to go back to my room to put the RFID card and will be down in less than 5 minutes. They refused. Luckily there was an officer who happened to be there and guided me to park temporarily at the entrance of the car park. It shows that there is no proper coordination between various departments. My stay can be said unpleasant and I will not recommend anyone to book this suites.
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kami tidak dapat gunakan kemudahan yg ada.seperti sumingpool n gym...semuanya kena bayar..!..sedangkan kami adalah penghuni yg berbayar...seperti mana2 hotel.n condo..semua percuma jika kita menginap..tq..
Stayed 2 nights in Nov 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018

10/10 Excellent

Sajulia

Liked: Cleanliness, property conditions & facilities, room comfort
comfortable for family because very spacious. Can cook for my family anytime.
Stayed 3 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice homestay
Location is great..accessible to all

6/10 Okay

Joefaz, Singapore

Disliked: Property conditions & facilities
Apartment near to KLCC
No front desk to attend only. Need to call for any assistance
Stayed 2 nights in Mar 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
The owner was very kind to let us check in early . Vedy helpful and responsive Highlg recommended
Stayed 1 night in Feb 2018

8/10 Good

Roselinah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay!
The initial unit assigned did not meet the preferences as per booked. Nevertheless, the host was accommodating and assigned another unit. However, the unit is not suitable for a family of four since there is only 1 bathroom. The staff (Ronald) was very helpful and friendly. He periodically checked on us and his response was always quick.
Stayed 3 nights in Jan 2018

2/10 Terrible

Ajay

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
I had issues checking in as there was no one to attend us. While checking in they had no idea how to barge my card. I was told that they were holding my card for the deposit where as they actually charged my account. They charged RM 100 for cleaning and yet there wer cockroaches and ants in the room. I want to checkout and I am sitting in their office for the last three hours because the staff does not know how to return my card charges which they accidently out in sales. I will never recommend this suites to anyone. The fact that I am spending the last few hours of my holiday arguing with them and proving that they had actually charged my account, the management is not ready they accept their mistake. They have no courtesy and do not understand how much you inconvenience they are putting their customer into. This is a bad reflection on Expedia for selling this stay to me. Seems both Aloha and Expedia are responsible for me and my family’s inconvenience. When I am writing this review I do not know how much more time will it take to refund the wrong charges and I have a flight to catch in few hours.
Stayed 2 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location of hotel
Very convinient to city areas, but hotel has no facilities. Aloha staffs are kind and friendly too
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with ease of access to KLCC and Bukit Bintang areas.
Stayed 2 nights in Dec 2017

8/10 Good

Mohamed Bilal, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Apartment!
Very good location. Moving here and there very easy. Nice building. Very good security system. I land my family like very much.
Stayed 2 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean hotel and secure .. near to centre staff very kind
Stayed 3 nights in Sep 2017

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in要用whatsapp聯絡，回覆速度快，要用房卡搭lift才能到樓層，治安ok，房間夠大，有洗衣機有廚房有基本煮食餐具，3張双人床中，有一張係sofa床，都足夠大，惟用品補充不足，本人訂了3間apartment，其中一間沒有廁紙及補給被，不過立即聯絡whatsapp，晚上就會來補充返
Stayed 1 night in Jan 2020

10/10 Excellent

YEE CHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

KL Classic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KLCCに近い便利な立地
ツインタワー、パビリオンへ徒歩圏内であり、付近には有名ホテルがたくさんあります。コンドミニアムタイプなのでホテルのようなサービスはありませんが、その分値段が安くなっていますし、長期滞在向けには良いです。チェックインの際は、黒いポロシャツを着たスタッフを見つけて声をかける必要があります。混雑時にチェックインに行くと、少し難儀するかもしれませんので、時間をずらすと良いです。
Stayed 1 night in Dec 2017

10/10 Excellent

Kenith, Macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位於KLCC的方便公寓
SOHO suites 位於KLCC, 與雙子塔,Pivilion 等大型商場少於10分鐘的路程, 而酒店附近亦有多間酒吧, PUB等, 是娛樂的集中地~ 預訂的是一間3房的公寓,雖然其中一間房很細少,但整體房間與廁所的擺佈尚算方便. 整體來說也是挺舒適的一間公寓. 入住的時候由該公司Charles 安排入住手續, 熱心提供有關資訊, 服務不錯.
Stayed 4 nights in Oct 2017

8/10 Good

GUAN-YOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great
接待員很用心介紹跟給予服務
Stayed 5 nights in Oct 2017