Lobby lounge

Reviews of Qliq Damansara

4 out of 5
Qliq Damansara
Empire Damansara, No.2 Jalan PJU 8/8A, Damansara Perdana, Petaling Jaya, Selangor

Reviews

8.2

Very good

Rating 10 - Excellent. 68 out of 243 reviews" "
Rating 8 - Good. 126 out of 243 reviews" "
Rating 6 - Okay. 35 out of 243 reviews" "
Rating 4 - Poor. 10 out of 243 reviews" "
Rating 2 - Terrible. 4 out of 243 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Dario

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

MELVIN

Disliked: Cleanliness, staff & service, room comfort
Very Bad Experience, Avoid At All Costs!
Lots of ants in the room, door doesn't close properly, cleaners are observant enough even when Make Up Room sign was displayed for many hours, car park isn't open 24hrs and forced to park outside and got fined by local authorities as the area is very popular and the police love to give out illegal parking summons. This isn't a true hotel and the property management of the mixed development on which Qliq sits on couldn't even help when I issued a complaint about my inability to enter the car park after a late night out. For aircon control, only temperature can be set, but you are barred from controlling the fan speed. Reception only works till 11pm and getting good service from the front desk is non-existent. Google Maps also led me on a route that doesn't connect to the hotel, which led me on a very long return route while paying tolls twice!
Stayed 2 nights in Oct 2023
Response from Admin on 11 Oct 2023
Dear Melvin, We are truly apologise for your bad experience during your stay. We can't help you for the inconvenience that is not directly toward us. We understand that the multijunction here leads you the wrong way but it is under your skills on how you interprate the maps on your device. There is 24hrs parking service available. Our indoor air conditioning can manually set the fan speed to low, medium or high. Our frondesk service is limited till midnight. After midnight you may call the number on the counter for assistance. However we admitted that during high occupancy, our make up room slightly late as we need to prepare the arrival room at first. Thank you

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, chick in and out no hassle, property good maintenance, around is convincent, close to shopping mall, happy staying
Stayed 1 night in Oct 2023
Response from Admin on 11 Oct 2023
Dear guest, Thank you on your good feedback. Hope to see you again!

10/10 Excellent

monique

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
First time Malaysia, Starbuck coffee staff very courtesy.hotel stffs too. Happy to be here. location excellent.bus to close mall walking distance 15 mins
Stayed 2 nights in Sep 2023
Response from Qliqers on 3 Oct 2023
Dear Monique,We are happy that you're enjoying to stay with us. We hope that you will come again and we are waiting for that moment.Thank you

2/10 Terrible

Yu

Stayed 1 night in Jul 2023

6/10 Okay

Rana

Stayed 2 nights in Feb 2023

4/10 Poor

Chiew Khim

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Check in time was stated 9am. When I went to check in around 10 , I was told that my room was still occupied. When I told her check in time was stated 9 am, I was told that it is subjected to availability. Making up room was also on a request basis. Place a little run down and dirty. Toilet has brown Tom and towels and yellowish

6/10 Okay

LEONG

Liked: Cleanliness, staff & service, room comfort
In the night no front desk reception service. Instead using security and security sleep At the front desk
Stayed 2 nights in Aug 2022

2/10 Terrible

Eddy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HELL HOTEL
Worst hotel ever! No aircon in the lobby and corridors. No make up room service with COCKROACHES all around the rooms!!!
Stayed 3 nights in Aug 2022

4/10 Poor

Chee Eng

Business traveller
Not so good especially parking. The parking clamping area are confuse and did not alert by hotel. I got fined by RM50 by building management. Very bad experience
Stayed 1 night in Jul 2022

8/10 Good

Sureswaran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
The place is pleasant .Remember, its strictly business hotel. no breakfast , no parking and lousy tv channels.
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good views
Check in was a bit slow. Room has a great view
Stayed 1 night in Dec 2021

10/10 Excellent

Faiq

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

HOI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Yand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Nurhasanah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Verified traveller

Travelled with partner
Nothing outstanding to share about this hotel.
Stayed 2 nights in Feb 2020
Response from Shurug Qliq Damansara Hotel on 6 Mar 2020
Thank you for your review and for choosing our hotel and we are looking forward to having you again as a guest in our hotel. Warm Regards,

8/10 Good

Wei Yin

Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AinBalQis
Large room can fill more than 3 people
Stayed 1 night in Feb 2020
Response from Shurug Qliq Damansara Hotel on 6 Mar 2020
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us. Warm Regards,

10/10 Excellent

AinBalQis, Kuching

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room
Stayed 2 nights in Feb 2020
Response from Shurug Saleh, Qliq Damansara Hotel on 6 Mar 2020
Thank you for staying at Qliq and we are glad to know that you enjoyed your stay. We hope you will come back to stay with us again very soon and make time to enjoy the food at our new restaurant Qitchen. Warm regards,

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Big room with reasonable price. Just that the toilet door cannot lock. Have to be careful when stay with kids.
Stayed 1 night in Dec 2019
Response from Shurug Saleh, Qliq Damansara Hotel on 5 Mar 2020
Thank you for your review and for choosing our hotel. We are glad that you enjoyed your stay and we are looking forward to having you again as a guest in our hotel. Warm Regards,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, spacious room and good location nearby to IKEA, The Curve shopping mall
Stayed 1 night in Jan 2020
Response from Shurug Saleh, Qliq Damansara Hotel on 5 Mar 2020
Thank you for staying at Qliq and we are glad to know that you enjoyed your stay. We hope you will come back to stay with us again very soon and make time to enjoy the food at our new restaurant Qitchen. Warm regards,

10/10 Excellent

Ng, Spore

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Value for money. Spacious room. Many restaurants within vicinity.
Stayed 1 night in Jan 2020
Response from Shurug Saleh, Qliq Damansara Hotel on 5 Mar 2020
Dear Ng, Thank you for staying with us and we are delighted to know that you enjoyed the facilities in the area. Thank you for your feedback and the issues are being addressed. We look forward to welcoming you back to Qliq again soon. Warm regards,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Car park a bit run down and not clear signage indicate to hotel lobby. 3 elevator but just 1 of them working, we took 15 mins to go down from level 17. Cleanliness overall considered satisfied. Anyhow they shall improve on hospitality.
Stayed 1 night in Jan 2020
Response from Shurug Qliq Damansara Hotel on 6 Mar 2020
Thank you for your review. We sincerely apologize for the discomfort experience, but we really appreciate you bringing this issue to our attention. We hope your next stay at Qliq hotel will be pleasant and we are looking forward to welcoming you back again. Warm Regards,

10/10 Excellent

Jumail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
It is unexpected. Customer service is first class.
Stayed 1 night in Jan 2020
Response from GM on 9 Jan 2020
Dear Jumail, Thank you for staying with us and we are delighted to know that you had a very pleasant stay. We hope you will come back to stay with us again very soon. Warm regards, EVON FOO, General Manager

6/10 Okay

Y

Travelled with family
Liked: Cleanliness, staff & service, amenities
Aircon not cold enough to provide a comfortable sleep.
Stayed 1 night in Dec 2019
Response from GM on 9 Jan 2020
Dear Y, Thank you for staying with us and please accept our sincere apologies that your stay was not as comfortable as it should be. We are addressing the technical challenge and do hope you will come back to stay with us again. We will ensure your next stay will be a pleasant one. Thank you. Warm regards, EVON FOO, General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shopping area. Nearby have food and drink.
Stayed 1 night in Dec 2019
Response from GM on 9 Jan 2020
Dear guest, Thank you for staying with staying with us and for giving us a short review. Warm regards, EVON FOO, General Manage

8/10 Good

Linah, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and reasonable price. I am surprised by the spaciousness of the room too.
Stayed 1 night in Nov 2019
Response from GM on 26 Nov 2019
Dear Linah, Thank you for staying with us at Qliq and for your positive feedback. We look forward to welcoming you back to our hotel again very soon. Warm regards, EVON FOO, General Manager

6/10 Okay

Jeannie

Business traveller
Liked: Staff & service
There was a queen bed & a single in my room. I can tell the sheets of the single bed has not been changed. Smelt bad. The queen bed was ok
Stayed 1 night in Sep 2019
Response from GM on 26 Nov 2019
Dear Jeannie, Thank you for staying with us and for taking the time to give us your review We do change all our linen for new guests but we appreciated your feedback and have since addressed the issue with our laundry service provider. Thank you once again for your constructive comments. Warm regards, EVON FOO, General Manager

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rock Climbing Trip
I had a great stay. Check in was seamless and quick. Staff was friendly, willing to help and even happy to make a phone call on behalf because I didn’t speak the local language. The room was super spacious.
Stayed 3 nights in Oct 2019
Response from GM on 26 Nov 2019
Dear Kenny, Thank you for staying with us at Qliq. We are delighted to know that you had a great stay. We hope you will come back to visit us again very soon. Don't forget to try out the breakfast at our new restaurant Qitchen. Warm regards, EVON FOO, General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019
Response from GM on 26 Nov 2019
Dear guest, Thank you for staying with Qliq and giving us your rating. We are glad to know that it was a pleasant stay. Warm regards, EVON Foo, Genera Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from GM on 26 Nov 2019
Dear guest, Thank you for staying with Qliq and giving us your rating. Warm regards, EVON Foo, Genera Manager

6/10 Okay

Verified traveller

Stayed 1 night in Sep 2019
Response from GM of Qliq on 2 Oct 2019
Dear valued guest, thank you for staying with us and rating us. Warm regards, EVON FOO, General Manager

8/10 Good

Lester

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near shopping malls and eateries.
Stayed 1 night in Sep 2019
Response from GM of Qliq on 25 Sept 2019
Dear Lester, Thank you for staying with us and we are glad to know that you find the location of hotel convenient. We hope you will come back to stay at Qliq again very soon. Warm regards, EVON FOO, General Manager

8/10 Good

CHONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from GM of Qliq on 25 Sept 2019
Dear Chong, Thank you for staying at Qliq and we hope you enjoyed your stay. Warm regards, EVON FOO, General Manager

10/10 Excellent

Sahul hameed bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Aug 2019
Response from GM of Qliq on 25 Sept 2019
Dear Sahul, Thank you for staying with us and your positive review. We look forward to welcoming you back to our hotel again very soon. Warm regards, EVON FOO, General Manager

8/10 Good

Jojo

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clear
Stayed 1 night in Aug 2019
Response from GM of Qliq on 25 Sept 2019
Dear Jojo, Thank you for staying at Qliq and it was good to know that you enjoyed your stay. We hope you will come back to stay with us again very soon. Warm regards, EVON FOO, General Manager

8/10 Good

Beh, Singapore

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything is good except pillow is too thin. It would be great to improve the pillow quality
Stayed 1 night in Jul 2019
Response from GM of Qliq on 25 Sept 2019
Dear Beh, Thank you for staying with us and giving us your feedback. We look forward to welcoming you back to our hotel again very soon. Warm regards, EVON FOO, General Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is satisfied the room is clean and tidy
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok.except took a lot of time getting iron.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and clean rooms.
Stayed 2 nights in Jun 2019

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2019
Response from Fauzan on 23 May 2019
Dear Mr Andrew, We thank you for taking your time to provide us with your positive feedback and ratings which really made our day. We strive to maintain and most likely go extra mile on the services that we cater including our rooms to all the guests. If there's anything that we can improve, please do not hesitate to let us know. Thank you again for your support towards us and hoping to see you again in the near future. Take care and be well.

8/10 Good

Rosalind

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Fauzan on 21 May 2019
Dear Ms Rosalind, A thousand thanks to you for taking up your time by providing us with your valuable feedback on your recent stay. Your positive feedback indeed made our day. We strive to maintain and even go extra mile to cater to all the guests and ensure that when they stay with us, they feel like home. If there's anything that we can improve on, please do feel free to provide us any idea and opinion for us to take note. Thanks again Ms Rosalind and hope that you have a wonderful day ahead!

6/10 Okay

Avni

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019
Response from Fauzan on 23 Apr 2019
Dear Avni, We thank you for your time to rate us and also giving us valuable feedback. We will strive & ensure that our services meets guests expectation and possibly better. Feel free to let us know if there are anything that we can improve in any aspect. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My stay was awesome, however need for improvement in the cleanliness of the bathroom. I kindly suggest the hotel to us stronger detergents that have nice fragrances so that the bathroom has a nice scent. Cause when we first moved in the bathroom was clean okay but just didn't have a pleasant smell.
Stayed 2 nights in Jan 2019
Response from Fauzan on 15 Jan 2019
Dear Sir/Madam, Thank you so much for your time to write us a review, we're glad that you've dropped a suggestion for us to excel & improve on your related concern. We will definitely look into it and hope to see you again soon! Take care.