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Reviews of Petaling Street Hotel Chinatown

2 out of 5
Petaling Street Hotel Chinatown
No 55 & 57, Jalan Petaling Street Chinatown, Kuala Lumpur

Reviews

8.2

Very good

Rating 10 - Excellent. 21 out of 35 reviews" "
Rating 8 - Good. 4 out of 35 reviews" "
Rating 6 - Okay. 4 out of 35 reviews" "
Rating 4 - Poor. 3 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Great front of house staff member.
Stayed 1 night in Jan 2020
Response from FO SHAM on 19 Mar 2020
TQ SIR HOPE TO SEE U AGAIN

4/10 Poor

jeff

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BEST PLACE TO STAY STAFF SHAM IS GOOD
Stayed 1 night in Aug 2019
Response from F on 16 Sept 2019
TQ HOPE TO SEE U AGAIN O SHAM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from FO SHAM on 16 Sept 2019
TQ HOPE TO SEE U AGAIN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNCLE SHAM YANG THE BEST DI HOTEL BANYAK MENOLONG GUEST
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from FO SHAM on 16 Sept 2019
TQ HOPE TO SEE YOU AGAIN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KESELURAHAN HOTEL INI BAGUS DAN STAFF PUN LAYANAN BAIK TERUTAMA UNCLE SHAM YANG JAGA COUNTER SEBELAH PETANG BANYAK MENOLONG PENGHUNI DISISNI
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD HOTEL AND MANY TIMES I STAY HERE .. THE PERSON INCHARGE SHAM IS VERY HELPFULL GUY
Stayed 1 night in Sep 2019
Response from FO SHAM on 16 Sept 2019
TQ HOPE TO SEE U AGAIN

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD N COMFORTABLE PLACE TO STAY THE STAFF FOR MORNING AND EVENING VERY NICE FRIENDLY .. I GIVE THE BEST FOR MR SHAM WHERE I SEE ALL THE GUEST LIKE HIM VERY MUCH
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD PLACE I LIKE TO STAY HERE BECAUSE MR.SHAM THE HELPFUL MAN
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TEMPAT MEMANG BAGUS
HOTEL DI TEMPAT STATEGIC KEMUDAHAN TERSEDIA DAN STAFF RECEPTION UNCLE SHAM MEMANG YANG TERBAIK DAN BANYAK MENOLONG DAN MEMBERI INFORMASI BILA CUSTOMER MENANYA
Stayed 1 night in Sep 2019

10/10 Excellent

Aguero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE FRONT DESK GUY SHAM VERY GOOD AND VERY HELPFULL ...
Stayed 1 night in Sep 2019
Response from FO SHAM on 16 Sept 2019
TQ HOPE TO SEE YOU AGAIN

10/10 Excellent

Chryilmix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the reception sham good
Stayed 1 night in Aug 2019
Response from SHAM FO on 29 Aug 2019
TQ VERY MUCH HOPE TO SEE U AGAIN

10/10 Excellent

Aguero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place
Good place the evening staff very helpful knowledgeanle
Stayed 2 nights in Aug 2019
Response from SHAM on 8 Oct 2019
TQ

10/10 Excellent

Aguero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD VALUE FOR RM STAFF RECEPTION UNCLE SHAM BAGUS
Stayed 1 night in Aug 2019

10/10 Excellent

Aguero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
UNCLE INDIAN MEMANG PERAMAH DAN BAIK DAN SERVICE BAGUS TAK SILAP NAMA UNCLE SHAM. HOTEL SELESA DAN STATREGIG
Stayed 1 night in Aug 2019

10/10 Excellent

Aguero

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE UNCLE NAME SHAM IS SO HELPFULL AND GOOD
Stayed 1 night in Aug 2019
Response from FO UNCLE SHAM on 6 Aug 2019
tq sir for the reveiw hope to see u again

6/10 Okay

Verified traveller

Stayed 1 night in May 2019
Response from jay on 27 Jun 2019
thank q for staying in our hotel.hope see you soon

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice value hotel
Good Place nice clean
Stayed 1 night in Nov 2018
Response from madi on 9 Mar 2019
thank you

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is Good Hotel N Nice place
Stayed 1 night in Jan 2019
Response from SH on 23 Feb 2019
TQ

2/10 Terrible

Verified traveller

Stayed 1 night in Dec 2018
Response from 1 on 17 Jan 2019
1

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from SHAM on 5 Dec 2018
TQ FOR REVIEW

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
KL Chinatown
The staff was Very , Very Helpful. Don't expect too much from the facility. They did the best that they could with what they had to work with.
Stayed 2 nights in Nov 2018
Response from SHAM on 5 Dec 2018
TQ FOR REVIEW

2/10 Terrible

Merla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good place
Its not good. I have big luggage and the escalator is under construction
Stayed 2 nights in Oct 2018
Response from sh on 20 Nov 2018
sorry for the inconviene

4/10 Poor

Verified traveller

Disliked: Room comfort
Disappointed and an attack.
Was my second stay here but conditions were worse, room was smaller, bed was lined with carpet underneath the bed sheets and aircon was half working. TV was no good either. On our way out we heard a woman screaming for help and when it was time to check out and we left our room, the floor in the hallways, down the stairs had blood trails and a big pool of blood in the doorway infront of the front desk. There had been some sort of incident and a man missing a toe and a woman denying having done anything. It started disappointing and ended with a scare
Stayed 1 night in Jun 2018

10/10 Excellent

Sanjay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Jun 2018
Response from CY Chen on 12 Jul 2018
Good to know that you have a memorable stay at our hotel.

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Not expect much for budget hotel.
Stayed 1 night in May 2018
Response from Jay on 20 May 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Verified traveller

Disliked: Staff & service
problem at registration
eventhough i already pay full payment via expedia n its successfull, the hotel staff still ask me to give them prove about the itinerary comfirmation from expedia.. they said there is no such booking eventho i alrdy give them prove. so i have to email expedia and report about it, i wait for so long at the counter. thank god expedia management deal with the hotel manager and they problem settle. acctually this is second time this happend and im very dissapointed with the hotel management.
Stayed 5 nights in Apr 2018
Response from Jay on 19 Apr 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Good

Juha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Välilöä aika äänekästä asukkien puolesta muuten hyvä
Stayed 3 nights in Mar 2020
Response from FO SHAM on 19 Mar 2020
GOOD EVENING WELL MAY I KNOW WHICH AREA OF THE SPOT IS NOISY AND ALSO WHAT TIME IT WAS NOISY .. TQ FOR THE FEED BACK AND HOPE TO GET THE DETAIL FROM YOU SO WE CAN IMPORVE THE THINGS

8/10 Good

Peter

Liked: Staff & service, property conditions & facilities
Fantastic staff
Really great staff that are doing a lot for the guests. Have in mind that it’s a budget hotel so the standard isn’t so high but very worth the money paid. The balcony is great to hang out at and from what I heard they are planning a restaurant there which would be great.
Stayed 5 nights in Nov 2019
Response from SHAM on 16 Nov 2019
TQ HOPE TO SEE AGAIN

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
ホテルの入り口が商店街の雑多な場所にあり、分かりにくい。 値段は安いので多くを求めず泊まるだけなら許容範囲
Stayed 3 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2018

4/10 Poor

さらば南京虫と言おう。, 東京

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
南京虫がたくさんいる。
かゆい。たくさんさされた。でかい南京虫を5匹やっつけたけどほかにもダニもいたみたい。二泊しただけなのに、数10箇所やられた。 クアラルンプールの思い出は、かゆい。 場所はいいし、クーラーもあるので、たくさん刺されてかゆかったのが残念。殺虫剤まくか、バルサン炊いてください。
Stayed 2 nights in Aug 2018

6/10 Okay

John Kjetil

Disliked: Property conditions & facilities
Cheap place, not too cozy.
The building is an old worn down construction, the elevator is not working. It is situated in the middle of the very crowded Petaling street with vendors and stalls everywhere. If you like that stuff, it is ok, at least you are in the middle of the hustle and bustle. The welcoming Indian lady was smiling and friendly, but the other staff I encountered later on were not so friendly. The room has no window, it is big, but all is quite old and ugly looking. TV channels are only for locals. Matress and pillows were not of the best quality, but it was ok. However, when the hot shower stopped working, I just decided to check out and find another place down the road.
Stayed 1 night in Jun 2018

10/10 Excellent

TAEHO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy & accessible
All staffs are kind and approachable. Accessible to MRT, LRT
Response from Jay on 10 May 2018
Thanks for staying with us. We appreciate your feedback!