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Reviews of LightHouse Hotel & ShortStay

3 out of 5
LightHouse Hotel & ShortStay
2M, Jalan SS 21/58, Damansara Utama (Uptown), Petaling Jaya, Selangor

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 46 reviews" "
Rating 8 - Good. 20 out of 46 reviews" "
Rating 6 - Okay. 7 out of 46 reviews" "
Rating 4 - Poor. 1 out of 46 reviews" "
Rating 2 - Terrible. 0 out of 46 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice budget hotel with clean rooms, only down side are, some rooms are without any windows and hotel has no parking. However there are parking along the street. Good eateries and shopping near by. Good location for Grab pick up.
Stayed 3 nights in May 2024

8/10 Good

Katheleen Li Fong

Stayed 1 night in Jan 2024

6/10 Okay

Boon Fong

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Dec 2023

8/10 Good

Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Will come back and stay at this property.
Stayed 1 night in Nov 2023

8/10 Good

peng

Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2023

10/10 Excellent

Swee Keng

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staffs, great hospitality. Wall are just a tad too thin, could hear the TV playing and people talking next door
Stayed 3 nights in Sep 2023

8/10 Good

Patrick

Stayed 1 night in Aug 2023

6/10 Okay

LAI

Travelled with family
Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2023

6/10 Okay

Zhe Heng, Xavier, Singapore

Business traveller
Liked: Cleanliness
Came here for a 1 day stay for work. Lots of F&B options nearby with 24/7 convi stores nearby. Average room for a quick stay, bed was okay didnt feel sore after waking up. Everything else (heaters, clean water etc) was there. But for a work trip, the WIFI is unable to connect. Staff helped to restart the router etc, but all my devices just could not connect to any of the WIFI available. Ended up having to spend more money and time to get an additional data sim. Would have spent more for another stay nearby if I knew this would happen. But for a quick 1-2 day trip, this location is convenient and makes sense for a local to stay.
Stayed 1 night in Jun 2023

10/10 Excellent

AKI

Stayed 1 night in May 2023

8/10 Good

Jeremy

Stayed 2 nights in Feb 2023

10/10 Excellent

Elena

Stayed 1 night in Jan 2023

10/10 Excellent

samuel

Stayed 4 nights in May 2022

10/10 Excellent

ZAMZIDA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were friendly, checking in and out were fast. But no noise dampening so you can hear all the noises from outside. 1 room had people chatting animatedly at 4.00 am and that woke me up. Water heater didnt work but overall it was a nice stay
Stayed 1 night in Mar 2022

10/10 Excellent

RASHDAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

BSGOH, Bukit Mertajam

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay here.
Stayed 4 nights in Feb 2020
Response from LightHouse Hotel Team on 27 Feb 2020
Dear Value Guest, Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Hope to see you again & Have a Good Day! With much appreciation, Lighthouse Hotel Team

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Good for short stay. Convenient location for shopping and eating. Only feedback I have is the hotel should provide hand soap for dispenser than soap bar instead as it would be more environmentally friendly.
Stayed 5 nights in Jan 2020
Response from LightHouse Hotel Team on 1 Feb 2020
Dear Value Guest, Thank you for choosing Lighthouse Hotel & Shortstay and thank you very much for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we will do better in the future. So thanks for your kind words and we look forward to seeing you again.

8/10 Good

Chi Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019
Response from LightHouse Hotel Team on 4 Sept 2019
Dear valued guest, Thank you for choosing Lighthouse Hotel & ShortStay, as your preferred choice of accommodation. We are glad that you enjoyed your stay with us and we appreciate that you took your time to review on your recent stay with us. We look forward to seeing you on your next trip & Have a Good day!

10/10 Excellent

Tham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So Happy with the stay
Hotel cleanness is great, service staff is so nice, hotel area with so many eaterier nearby.
Stayed 1 night in Jun 2019
Response from LightHouse Hotel Team on 6 Jul 2019
Dear valued guest, Thank you for choosing to stay at Lighthouse Hotel & Shortstay. It was lovely having you at the hotel and we certainly look forward to the opportunity of welcoming you back again on your next return. Wish you have a happy weekend!

10/10 Excellent

Li Lian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money 💰
Clean room and superb customer service! Good job 👍 keep it up!!
Stayed 1 night in Jun 2019
Response from LightHouse Hotel Team on 5 Jun 2019
Dear value guest, Thank you for choosing to stay at LightHouse Hotel & Shortstay. It was lovely having you at the hotel and we certainly look forward to the opportunity of welcoming you back again on your next return. Wish you have a great day!

8/10 Good

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is nearby restaurants and cafe and opposite the hotel serves delicious Nasi Lemak rice and soft boil eggs! Room is clean and spacious for family room.
Stayed 1 night in May 2019
Response from LightHouse Hotel Team on 22 May 2019
Dear valued guest, Thank you for choosing LightHouse Hotel & ShortStay, as your preferred choice of accommodation. We are glad that you enjoyed your stay with us and we appreciate that you took your time to review on your recent stay with us. We look forward to seeing you on your next trip & Have a great day!

10/10 Excellent

Verified traveller

Stayed 2 nights in Jan 2019
Response from Lighthouse Hotel & ShortStay Team on 2 Feb 2019
Dear Value Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Hope to see you again & Happy Chinese New Year!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Pleasant Stay
It’s a small boutique hotel in a nice environment with lots of eateries within walking distance. Rooms are small but quite comfortable. You can park your car but has to be opposite the hotel. There’s a famous Nasi Lemak shop just opposite the hotel and it’s quite good.
Stayed 1 night in Dec 2018
Response from Lighthouse Hotel Team on 4 Jan 2019
Dear valued guest, Thank you for choosing Lighthouse Hotel & ShortStay, as your preferred choice of accommodation. We are glad that you enjoyed your stay with us and we appreciate that you took your time to review on your recent stay with us. We will improve more for your comfort stay. We look forward to seeing you on your next trip & Have a nice day!

8/10 Good

M

Liked: Cleanliness, staff & service, room comfort
Friendly staff and ready to help. Room is relatively small
Stayed 2 nights in Dec 2018
Response from Lighthouse Hotel Team on 14 Dec 2018
Dear Value Guest, Thank you very much for your candid review of your recent stay at our hotel.We greatly appreciate your comments about our room sizes. Our room sizes may vary due to the building's structure of our hotel. We are located at a shop lot type of building, therefore there are varieties in the size and amenities provided in rooms as we want to create a comfortable space for our guest to stay and move around in the room. We hope you may give a chance and we assure you that we will do our best to give you the great hotel experience that many of our guests have grown so fond of. Have a good day. With much appreciation, LightHouse Hotel Team

10/10 Excellent

Loo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018
Response from Lighthouse Hotel Team on 22 Nov 2018
Dear valued guest, Thank you for choosing to stay at Lighthouse Hotel & Shortstay. It was lovely having you at the hotel and we certainly look forward to the opportunity of welcoming you back again on your next return. Wish you have a great day!

10/10 Excellent

Yougo, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice bed & pillow. Good location just a walking distance with many kind of food restaurant around.
Stayed 2 nights in Oct 2018
Response from Lighthouse Hotel Team on 7 Nov 2018
Dear valued guest, Thank you for choosing Lighthouse Hotel & ShortStay, as your preferred choice of accommodation. We are glad that you enjoyed your stay with us and we appreciate that you took your time to review on your recent stay with us. We look forward to seeing you on your next trip & Have a good day!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with plenty of food choices
A good place to stay for short trip. Nearby has a lot of good food.
Stayed 1 night in Jul 2018
Response from Lighthouse Hotel Team on 15 Aug 2018
Dear valued guest, Thank you for choosing to stay at Lighthouse Hotel & Shortstay. It was lovely having you at the hotel and we certainly look forward to the opportunity of welcoming you back again on your next return. Have a Good day! Best regards, Lighthouse Hotel Team.

8/10 Good

Thian Yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2018
Response from Lighthouse Hotel Team on 7 Aug 2018
Dear valued guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We look forward to welcoming you back to our hotel in the future. Sincerely, Lighthouse Hotel Team

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is ok for the price, but the all hotel smell too much to cigarette and even our room that's was no smoking room
Stayed 2 nights in Aug 2018
Response from Lighthouse Hotel Team on 6 Aug 2018
Dear valued guest, Good day to you. Thank you for choosing Lighthouse hotel & Shortstay. We appreciate your review/feedback on our hotel. We had improved on the matter mention above. Hope to see you again! With much appreciation, Lighthouse Hotel Team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2018
Response from Lighthouse Hotel Team on 9 Jun 2018
Dear valued guest, Thank you for choosing to stay at Lighthouse Hotel & Shortstay. It was lovely having you at the hotel and we certainly look forward to the opportunity of welcoming you back again on your next return. Wish you have a happy weekend day!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay
Room was cosy, gives me a feel of IKEA-like room. It is not the luxurious kind of hotel, but it is very comfortable if you're looking for something budget. A lot of local food restaurants and cafes around the hotel, and a shopping mall just within walking distance. Hotel staff are also very friendly and I requested for booking a taxi, the staff helped me to book from Grab and even used a discount coupon for us. I had a pleasant short stay and will consider this hotel if I come back.
Stayed 1 night in Aug 2017
Dear Valued Guest, Greeting from Lighthouse Hotel & ShortStay!! Thank you for your comments. Hope will see you on your next trip. Have a great day! :)) Best regards, Lun

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfactory stay
The room is decent to stay in,clean and comfortable, however there's stains on the towels provided.Overall the stays is satisfactory. Will come back again.
Response from Lighthouse Hotel Team on 9 Jun 2018
Dear valued guest, Thank you for choosing to stay at Lighthouse Hotel & Shortstay. It was lovely having you at the hotel and we certainly look forward to the opportunity of welcoming you back again on your next return.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended for short stays !
Great location with a lot of restaurant choices and shopping nearby. The hotel was very pleasant and beyond what I had expected. Very clean and quiet and you feel very much at home. The room came with a bottle of water and kettle + a set of coffee satchet. For a hotel about 3 years old, it was very well maintained..... and good security for solo travellers. Highly recommended !
Response from Lighthouse Hotel Team on 9 Jun 2018
Dear valued guest, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff are trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip!

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Angel, Pulau Pinang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & Friendly staffs. Elevator available.
Cozy & clean hotel. I like the hotel interior. Easy to access to other places like 1utama & KL. I had call up the hotel & request for a public parking which the staff is very friendly. They able to get a parking in front of thier hotel, Perfect! Got a Elevator which I researched the only one at Uptown. Is easier for ppl like me which carries a big luggage. Definitely will come back.

8/10 Good

joelyn

Liked: Cleanliness, staff & service
Short stay in PJ
No safe inside our room and there wasn't complimentary toothbrush. Hairdryer will be provided only upon request. but overall, clean hotel and nice staffs. will be back!

6/10 Okay

Verified traveller

Liked: Staff & service
Average stay
Hotel was quite new but the sound proof is quite bad. Strategic location as there are a lot of cafes and restaurants within walking distance.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not a good night..
i choose this hotel because of it's design and ambience. look tempting at first.. booked online and check in at night 11pm. the front desk lady didn't greet us with smiley face. look stern. not friendly. the website shows the deluxe room have windows but ours room did not have windows. the room wall is thin can even hear the lift sound, "ding" and can hear people foot steps and noise around. Heard dog barking. Does the Hotel allowed customers to bring in pets ? it was so noisy ! in the middle of the night electricity blackout. i slept with sweat all over.. for the price paid for deluxe room, totally not worth the stay.

8/10 Good

Fui ching, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient with plenty of delicious food and near our office.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Couldnt Sleep
I only stayed one night. I wasn't informed that the hotel was still under construction so I didn't get much sleep with the banging and drilling going on around the building.

10/10 Excellent

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Deluxe room with city view
Friendly receptionist. Got extra pillow and toilet amenities provided. Water dispenser is available at lobby. Just hoping a better price for deluxe room with city view.
Stayed 4 nights in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Very reasonable accommodation.
Stayed 1 night in Feb 2020
Response from LightHouse Hotel Team on 27 Feb 2020
Dear Value Guest, Thank you very much for your candid review of your recent stay at our hotel.Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Hope to see you again & Have a Good Day! With much appreciation, Lighthouse Hotel Team

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Lighthouse Hotel Team on 6 May 2018
Dear valued guest, Good day to you. Thank you for choosing Lighthouse hotel & Shortstay. We appreciate your review/feedback on our hotel. We will improve on the matter mention above. Hope to see you again!

8/10 Good

Gq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
美食很多
安靜、舒適，附近很多美食
Stayed 2 nights in Aug 2017

8/10 Good

AI KUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
附近很多美食，機能性很好
方便、舒適
Stayed 1 night in Jun 2017
Dear Value Guest, Thank you for responding. See you next trip. Have a Good Day!!! Best regrd, Lun