Desk, soundproofing, iron/ironing board, rollaway beds

Reviews of Hotel 1915

3 out of 5
Hotel 1915
No. 49 Jalan Leboh Ampang, Kuala Lumpur

Reviews

7.0

Good

Rating 10 - Excellent. 23 out of 203 reviews" "
Rating 8 - Good. 80 out of 203 reviews" "
Rating 6 - Okay. 69 out of 203 reviews" "
Rating 4 - Poor. 22 out of 203 reviews" "
Rating 2 - Terrible. 9 out of 203 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

4.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Guest

Business traveller
Disliked: Amenities, property conditions & facilities
The staff owed me $1 during check in and promised to pay me later...but pay me nothing.
Stayed 1 night in May 2019
Response from Irene 012-5190043 on 24 May 2019
Greeting from Hotel 1915, KL We are sorry for the balance payment. Our Front Desk Assistant did inform but forgotten to write a note. Can we suggest that either we bank-in the balance to you or pay us a visit next time, we will offer you a 50% off for 1 night stay. Contact us direct, we will arrange for you. Thank you.

6/10 Okay

Joseph

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
KL Stopover
No thrills cheap hotel, however staff are unwelcoming and we had mould in both of the rooms we booked.
Stayed 3 nights in Apr 2019
Response from Irene on 1 May 2019
Greeting from Hotel 1915, KL Refer to your comments, we are apologize for the staff attitude and the room make you uncomfortable. We will take it as serious case to handle. Thank you.

8/10 Good

Rokiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff accomodating. Only your steps to the lobby, too high for us. Not recommended for handicap and aged guest.
Stayed 2 nights in Mar 2019
Response from Irene Lau on 15 Apr 2019
Greeting from Hotel 1915, KL Thank you for your kind respond and we are apologies for your inconvenient cause during your stay in Hotel 1915. Thank you.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Irene on 13 Mar 2019
Thank you.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Hot water and good AC. Friendly staff. My door card didn't work, but they gave me a key. It was nice and economical place to stay. I'd stay there again.
Stayed 5 nights in Dec 2018
Response from Irene Lau on 13 Jan 2019
Greeting from Hotel 1915, KL Thank you for choosing us during your stay in KL, Malaysia. and thanks for your review. We are welcome you to stay with us again. Thank You.

2/10 Terrible

SIVAKUMAR

Disliked: Staff & service, property conditions & facilities, room comfort
Avoid this hotel
I got carried away by the name of the hotel and also the photos on the website ! Considering the excellent location of the hotel, the apathy of the owners in maintenance & upkeep of this property is shocking. I strongly urge readers to AVOID this hotel inspite of the attractive price tag. Unless you have to stay compulsorily in Masjid Jamek, especially in the same location that the hotel is situated, I will certainly request the readers of this review to reconsider and hop on to other hotels in the vicinity without spending too much time looking at the photos on the site which are deceiving and in contrast to reality. I end this review without mentioning the poor wifi connectivity, depressed look of the rooms etc. so as not to waste time.
Stayed 1 night in Oct 2018
Response from Irene Lau on 9 Nov 2018
Greeting from Hotel 1915, KL. Thank you for your valuable comment. We hope to serve you better in the near future after we have done the maintenance work. Thank you & Good Day!

10/10 Excellent

Nurina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Irene Lau on 9 Nov 2018
Thank you!

4/10 Poor

Peter

Disliked: Property conditions & facilities, room comfort
Awful
Had booked a superior double room but no window and small room. Bed took up most of the room. Dont know how 2 people could manage in the room. Room cleaned only if specifically requested. No jug to heat water for tea/coffee. No bed light. Had to get up to turn light off at wall. Good location close to MRT. Better value elsewhere at that price.
Stayed 4 nights in May 2018
Response from Shahnaz on 25 Jun 2018
Greeting from Hotel 1915, KL Thank you for your review. we will improve our servies from time to time.

10/10 Excellent

Sook Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good!
Response from Heri Arshal on 17 Apr 2018
Thank you for your review. We greatly appreciate your attentive attitude regarding the quality of our service. Here we apologize if there are some things that do not satisfy you during your stay here. We will always upgrade our service level from all aspects to satisfy all our customers from time to time. Thank you, Hotel 1915

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2017
Response from Heri Arshal on 10 Jan 2018
Thank you for your review. We greatly appreciate your attentive attitude regarding the quality of our service. Here we apologize if there are some things that do not satisfy you during your stay here. We will always upgrade our service level from all aspects to satisfy all our customers from time to time. Thank you, Hotel 1915

10/10 Excellent

S, Pacific Palisades, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Good location. Near by MRT. Walking distance to Chinatown, Central Market, Merdeka Sq.
Stayed 4 nights in Nov 2017
Response from -Sha on 24 Nov 2017
Hi, thank you very much for your review! We really appreciate it.

10/10 Excellent

Kirby, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
You have friendly, helpful staff. We need that. And they are so willing to assist me.
Stayed 3 nights in Oct 2017
Response from Shasha on 17 Oct 2017
Hi, thank you for your review. We appreciate that indeed. Hope to see you again next time!

8/10 Good

Raja Hafiz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017
Hi, thank you for your ratings!

2/10 Terrible

Cody, Kuala Lumpur.

Disliked: Staff & service, property conditions & facilities, room comfort
Shocking Rooms!!!
Do you want to stay in a room that has the following characteristics? - a shaking bed and mattress spring poking your back - a removable toilet seat - a non-adjustable water heater temperature – either too cool or hot - a safety deposit box could not be used and you will be charged if really wanted to use it - a room with window but the curtain could not be fully opened I know this is a budget hotel but didn’t know it was this bad. Also, I had clearly stated requesting for a quiet room and made a call to the hotel and received a confirmation from Mr Heri, I was given a room facing the main road. The hotel was not fully booked. On a positive note, the room was clean and no unpleasant smell. Air-con was cool but noisy. TVs had 5 channels of which 2 were local channels. In Malaysia, we have 7 free local channels. The only thing working perfectly was the main power supply as you could not use any card to switch on the power. Also, I didn’t know why the hotel opened all the unoccupied rooms doors. A room deposit RM50 was required. I will not return for a second stay even complimentary. This was the fastest hotel that I checked out at 7am.
Stayed 1 night in Sep 2017
Response from Heri Arshal on 18 Oct 2017
Thank you for your review

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
The room is small. Bed sheet and towel is not so clean. No hair dryer and kettle provided. However, location is very strategic.
Stayed 3 nights in Aug 2017
thank you for your review and we are a budget hotel which before we provided all the necessity for the guest in the room such as kettle/hairdryer/mineral water/jug/mugs but all those things are gone since the guest didnt take care well.

6/10 Okay

Kristina

Liked: Staff & service
No expectations
Location is fantastic. Right off the train. Very walkable area! Hotel was okay. Service slow, have to leave a 50 cash deposit, room had no window even though I selected room with window. Air con was noisy, water cooler only gave hot water. Room was fine, served it's purpose, nothing fantastic
Stayed 1 night in Aug 2017
thank you for your reviewed -- the RM50.00 is the normal procedures of every hotel in Malaysia as a security deposit as that money we refunded to you upon the guest check-out....regards to our AC as our FO mentioned to changed the room but you said ok..and the water dispenser at your floor level we set to the room temperature since many guest said it was too cold...

10/10 Excellent

Azzam

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017
thank you for your reviewed and we appreciated indeed

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2017
greeting from hotel 1915 kuala lumpur thank you for your reviews

8/10 Good

Kevin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Thanks for staying with us. We appreciate your feedback!

8/10 Good

ZULIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
My experience
The hotel used to be much better around two years ago. Maybe because it was kind of new. but now it's run down, and I don't think they want to invest much in fixing all that is wrong the rooms, bathrooms, pest control etc... Also too expensive for what it is especially considering the neighbouring competition.
Response from HOTEL 1915 on 26 Mar 2017
Thank`s for your feedback and smoe comments. this is good for us to improve our sevices and for the maintanance problem.We will take responded about your complaint and fix the problem ASAP.This is for our guests,we want all of our guests can get the good services and comfortable room to take rest and satisfied when all the guests check in at our 1915 hotel. Thank you, Kindly, HOTEL 1915

10/10 Excellent

Ahmad Suhaiman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was good . I do like this hotel . I wil be staying again this hotel next month on 28 Apr . Staff is very friendly .. Keep it up !
Thank you for your feedback....... Our team will try to give the good services to all our guests. Thank you, Kindly, HOTEL 1915

4/10 Poor

Naufal Akhir, Langkawi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really bad in my experience.
I was booking for Delux Queen Bed but what i get is Delux but 2 single bed. And for the room really unacceptable for me. Wasting my money for pay the service.
Response from HOTEL1915 on 26 Mar 2017
Thank you for your feedback and comments..... We from 1915 HOTEL ask sorry about your condition because in that time our rooms have a bit MAINTANANCE PROBLEM. For your information we change you to another room because we want all of our guests can get the comfort room to stay at our hotel. Thank you, Kindly, 1915 HOTEL

4/10 Poor

Pitt Kuan Wah, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are better ones around..
Not worth staying there as the rooms are far less than those with similar pricing and I have never seen a fairly new kid on the block - less than 5 years old hotel to have been so ran down. Blame it on management neglect and support staff indifferent attitutde on housekeeping. Stay away from this hotel.
Response from SHINI on 30 May 2017
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

6/10 Okay

popo, MY

Liked: Staff & service
Nice but the room too small
Too small and not truely clean. Near by lrt, thus easy for tour city
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Convenient and simple
Great location, let down a bit by a broken shower and a poor cleaning schedule. Staff were helpful and we enjoyed KL, however.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Small room.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

2/10 Terrible

couple, Aus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth your money better places to stay!!!!!
Rooms are so small, place smells, photos are deceiving avoid if you can, this place will ruin yr experience
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Anna, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Cleaniness is important
The room that i stay is not so good as the room was not clean. I can see the dust flying away while im opening the curtain. Also have spider web on top the cupboard. What is this service? Also my pillow and blanket case is dirty with some black stain. I hope the managment could managment ask their worker to take good care of the cleaniness of hotel properly.
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to LRT Masjid Jamek
The hotel is well managed and looks modern. Although room is not large, it is very clean. Nice experience for quick getaway
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

2/10 Terrible

Alan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Steer clear!!
Did not expect much as the rating was 3 1/2 star. The room was disgusting; floor and bathroom was not clean. Shower was broken. The lift broke down and the staircase was full of diy equipments and broken sofas. Had to ask more toilet roll and towels. We picked this hotel as it advertises itself by having a safe. The safes do not and have never worked. This was told to us when we asked to have a new room with a safe.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Khairul Anuar, Kk

Disliked: Room comfort
Not bad hotel but very small room
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

8/10 Good

Suri, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It Was a great stay , clean room , modern and colonial look . 2 mins walk to LRT Station , guardian and mcdonald right across the street.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

2/10 Terrible

TZZ, Kuala Lumpur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
bad hotel. bad experience
Ive been asked to go to another hotel just after i entered my room and unpacked. the reason, no water and they have arranged another hotel for me. I have no choice as i already made payment. I wonder why they dont tell the truth before i made payment?? The new hotel is far, i have to walk and the best thing is, the other hotel is worse than this hotel even though i still pay the same amount. I can smell something fishy here. So i really dont recommend this hotel for u guys
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

4/10 Poor

Nannapat, ThAiland

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air condition not good not cold
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Kamsani

Disliked: Cleanliness
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

4/10 Poor

Richard Bourret Beauregar, Montréal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably not the best choice
The room was rather small and the whole building didn't have water or our last day. The bathroom is only separated by a glass panel. If you are not travelling alone, be aware that the bathroom is not completely private. Also, the first night was extremely noisy.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

4/10 Poor

Tony, HK

Disliked: Cleanliness, property conditions & facilities, room comfort
ill-equipped hotel but nice location
the hotel just provided me with a place to sleep and take showers. there were no slippers, toothbrush, toothpaste, electric kettle. the TV set just showed blurred screen. the wall was tainted with moulds and the whole room is filled with a mouldy smell. though the location is good. it's close to the transit station and some major attractions
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Budget hotel with small rooms
The place is near to several places. Indian food is also available near the hotel. But the rooms are small and inconvenient. The bathroom is small too. I shifted to a different hotel next day.
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

4/10 Poor

Mat, Singapore

Liked: Cleanliness
Economical, Convenient Location.. but noisy place
I wanted a room only for a night in KL and hence chose 1915 due to its proximity to Masjid Jamek station and Indian resraurants. While the room is quite small its neat and tidy and sufficient for a couple, especially if one intends to be out sight seeing most part of the day. However, our experience was quite poor since the whole night we could sleep in peace because of the noise from the passing vehicles. Vehicles especially bikes are really very noisy in KL. May be it was a Friday night during the month of Ramadan so it people were out throught the night. But it you are choosing this hotel it might be better to ask for a room which is NOT facing the road. (avoid rooms without window as well as u may find it v stuffy). Overall if u r looking for a economical, convenient location with good connectivity, Indian restaurants nearby just for night Hotel 1915 might be a decent option provided u r bothered by the traffic noise in the night or u get a non road facing room.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Sirinapa

Liked: Staff & service, room comfort
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Antz, Singapore

Disliked: Property conditions & facilities
You pay what you get
Good about the hotel: Located near Chinatown, 711, foods stall are nearby. Cheap and you pay what you get. Bad about the hotel: The room is not sound proof. Whenever someone close the door, you will be awaken by the sound of the closing door. The hotel did not refill my packets of coffee despite I was staying there for 3 nights. The safe box was locked by previous customer and the hotel staff is unable to unlock the safe. The room is very small with limited TV channels. Is good for sleeping over night with low budget.
Response from Shahnaz on 7 Nov 2017
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
lousy
The shower heater knob were broken, dust bin were rust & corroded No cattle for brewing coffee nor tea despite having some tea/coffee bags with some sugar. JUST DON'T KNOW HOW HOTEL.COM DO THE RATTING OF THE HOTEL.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

4/10 Poor

Verified traveller

Disliked: Staff & service

8/10 Good

camilla

Liked: Property conditions & facilities, room comfort
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

6/10 Okay

Chisato

Disliked: Staff & service, room comfort

6/10 Okay

Verified traveller

Liked: Staff & service
Hotel 1915
Make sure you get a room with a window otherwise it'll be very musty. Linen was a little stained but the staff we're very helpful and friendly.
Thank you for staying with us. Our side will improve the service level from time to time for mutual comfort. Thank you, Hotel 1915

4/10 Poor

SUNG MIN, KL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lowest budget hotel
The location of the hotel is in the city centre but away from the most attractions. The hotel doesn't have carpark as well as located the busiest area with big traffic congested area. I booked superior double room but room is too small and AC is quite oldmand dirty that everyone can see the pile of dust on the aircondition. There is no friger and bathroom is quite small and have to heat water by water heater as well and there is no window. I can recommend this hotel if someone just sleep with lowest budget and nothing expect average quality.