Premium bedding, iron/ironing board, free WiFi, wheelchair access

Reviews of Boutel Casa Tiara

2.5 out of 5
Boutel Casa Tiara
Casa Tiara Serviced Apartment SS16/1C, Subang Jaya, Selangor

Reviews

2.0
Rating 10 - Excellent. 0 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 0 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 3 out of 3 reviews" "

2.0/10

Cleanliness

2.0/10

Staff & service

2.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Rayyan arjuna

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

2/10 Terrible

Grant, Philippines

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
When i arrived at this place theres no frontdesk neither from them knew whos the owner of the said apartment that i am renting .. i even ask someone to call the the number on my itin to pick me up downstairs. someone answered and agreed to pick me up but after a long hours of waiting no one even tried to pick me up.. i even had to buy malaysian sim but line kept on ringing.. It seems noone wants to pick up the phone coz they knew im the one whose calling.. I even waisted my time.. I missed my tour in batu cave, i missed my activity of going to the top of petronas tower, i even missed the klcc aquarium..This hotel messed up my vacation... After how many hours of calling,,out of frustrations i ended up booking multiple hotels on a different location as i was already stranded without knowing where to go... Because of this, I want my money back.. I want my coupon be refunded as well.. Such a disappointment and poor service from Expedia because when i tried calling you noone even bother to call me back after i spoke to one of your representative (line got dc due as i run out of load for taking international calls)... Because of this, I am now thinking of moving my business elsewhere... A place where the service are more reliable...
Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jangan pilih
Tak menginap krn call tak jawap. Tiada yg mengurus. Sangat kecewa.
Stayed 1 night in Dec 2019