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Reviews of Bluemoon Boutique Hotel

2 out of 5
Bluemoon Boutique Hotel
4, Jalan 31/70A, Desa Sri Hartamas, Kuala Lumpur

Reviews

6.4
Rating 10 - Excellent. 1 out of 26 reviews" "
Rating 8 - Good. 7 out of 26 reviews" "
Rating 6 - Okay. 13 out of 26 reviews" "
Rating 4 - Poor. 4 out of 26 reviews" "
Rating 2 - Terrible. 1 out of 26 reviews" "

6.4/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

6/10 Okay

Wannie

Disliked: Cleanliness, amenities, property conditions & facilities
Riza was very helpful and meek. The facility is very basic but in an ok area with food choices and some pubs around. Convenient to where I want to go but walls are very thin. Can hear all the snores and noises from neighbors, feel the vibration of their mobile phones through my wall and smell the smokers of cigarettes from their room. I couldn't breathe in that sense and no way to air the room. However due to its location and reasonable budget pricing, I might return
Stayed 4 nights in Dec 2023
Response from Reservation on 24 Dec 2023
Dear guest, thank you so much for the kind review. we work really hard to offer the best accommodation service to you, so we are happy to see that reflected in your recent visit. we are really glad to receive your review. Looking forward to see you again in the near future Best regards, Bluemoon Boutique Hotel, Sri Hartamas

6/10 Okay

Zulkifli

Stayed 3 nights in Sep 2023

2/10 Terrible

ABDUL MUEED ABDULLA

Disliked: Cleanliness, staff & service, property conditions & facilities
quality is bad n hv to upgrade
Stayed 3 nights in Jun 2023
Response from MALIK on 28 Jul 2023
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards

8/10 Good

RAMAN

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable
Stayed 1 night in Mar 2023
Response from Manager on 3 Mar 2023
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards

6/10 Okay

Gong Chyi

Business traveller
Liked: Staff & service
Worth of pricing
Good location, poor condition and poor service.
Stayed 2 nights in Dec 2022
Response from Manager on 3 Mar 2023
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards

8/10 Good

Verified traveller

Travelled with group
Liked: Staff & service
Stayed 1 night in Dec 2019

6/10 Okay

Simon

Liked: Staff & service
Disliked: Cleanliness
The room had cigarette smell.
Stayed 1 night in Dec 2017
Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to improvise our services. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management-

4/10 Poor

Muhammad Zaid

Disliked: Staff & service, property conditions & facilities, room comfort
below average
the photo in the promotion is different than the room that I got (deluxe queen). The site promoted free parking, yet, no FREE PARKING was available. it was just normal parking that we had to pay, and the parking area is very limited.
Stayed 1 night in Oct 2017
Dear Guest, thank you for taking the time to review your stay with us. We apologize for the inconveniences that you experienced during your stay and we will try our best to rectify this problem to avoid further issue like this to happen again. We hope to welcome you back to the hotel in the near future. Best Regards, -The Management

8/10 Good

Ravinder

Liked: Staff & service
Stayed 2 nights in Jul 2017

6/10 Okay

nurhasnira

Liked: Cleanliness, property conditions & facilities, room comfort
ok. but had problem with parking

6/10 Okay

GERALD

Liked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Eng Han

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The shower place was a bit too narrow with the shower head are just at top of your head

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities
Budget stay in area of foods and drinks
The place is conveniently located with pubs, Korean and Japanese restaurants, massage and spas.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Value for money
Rated average for this hotel. The room is clean but overall looks a bit run down.

6/10 Okay

Wayland, New York

Japanese neighborhood
The hotel was ok. What's more interesting is the neighborhood. On the same block, there's an expensive Sushi restaurant, and a Japanese gentlemen's club, both on the 2nd floor. Exit the hotel turn right, right again, cross the street, there's a nice bar/restaurant called Souled Out. Near that is another bar with Vietnamese hostesses. There are numerous massage place around too.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall Okay. Good hotel for stay.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Difficult to locate the service desks of the hotel. The room looks different from the pictures displayed on booking site. Close proximity to Damas mall. Windows blocked by construction of new building.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Strategic location in Sri Hartamas. Good internet connection. Room was filled with cigarette smell. Ants are present. Overall clean and comfortable at budget price.

4/10 Poor

ken, mapaysia

Disliked: Staff & service, property conditions & facilities, room comfort
Nice location Bad hotel
Not very comforting actually And d bfast was just bread

8/10 Good

ST, ペナン

Liked: Staff & service
Disliked: Cleanliness
便利な立地
周りに食事やバーが沢山あり、私的には居心地が良かった。ホテルは値段相応でしたが寝るだけなら十分。冷蔵庫がないのは残念。
Stayed 1 night in Mar 2018
Response from The Management on 7 Mar 2018
Dear happy Guest, thank your for taking the time to review your stay with us. We truly appreciate your suggestion and trust in us. Please be informed we will look into this matter and will be raised to the management attention. Your feedback is very valuable to us as we work to be better each and every day. Hope to see you soon in your next visit. Best regards,

4/10 Poor

jasmari

Disliked: Staff & service, property conditions & facilities
Biasa shj

8/10 Good

Azleen

Liked: Cleanliness, staff & service, room comfort
penginapan yang mudah parking kereta dan bilik yang bersih dn juga Tv yang besar.

8/10 Good

Kimihisa

Liked: Cleanliness, property conditions & facilities
コスパ最高です。 周辺には、レストランなど多数あり非常に便利！

6/10 Okay

Narita, felda trolak utara

Baik

6/10 Okay

Kensuke, 日本

Disliked: Property conditions & facilities
バジェットホテル
周辺には多くのレストランがあり非常に便利。公共交通機関が不便な場所のため、車がないと移動が大変。