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Reviews of First Inn

2.5 out of 5
First Inn
Flat C2, 17flr Block C Chungking Mansion, 36-44 Nathan Road Tsimshatsui, Kowloon

Reviews

4.2
Rating 10 - Excellent. 1 out of 25 reviews" "
Rating 8 - Good. 5 out of 25 reviews" "
Rating 6 - Okay. 3 out of 25 reviews" "
Rating 4 - Poor. 1 out of 25 reviews" "
Rating 2 - Terrible. 15 out of 25 reviews" "

4.0/10

Cleanliness

4.2/10

Staff & service

4.0/10

Amenities

4.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Julia, Holliswood

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is in bad shape and nothing works. Why put a broken TV there if it doesn't work
Stayed 2 nights in May 2024

8/10 Good

Pinky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely recommend the hotel to friends
The hotel is good and right at the heart of the city which is very convenient and closer to train station, buses and even ferries.
Stayed 6 nights in Jun 2019
Response from manager on 22 Jul 2019
thanks for your lovely stay

8/10 Good

Verified traveller

Stayed 3 nights in Jun 2019
Response from maanger on 22 Jul 2019
thanks for your stay

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité/prix.
On peu difficilement trouver moins cher au cœur de HK. Le staff est à votre écoute. C'est propre, le lit est confortable. Que demander de plus?
Stayed 2 nights in May 2019
Response from manager on 22 Jul 2019
thanks for your lovely stay

6/10 Okay

Stephanie

It was in a great part of town for tourists - very busy, lots to do. The check-in was in a different section from where you actually stay, which was also apparently the busiest section because it always took about 15-20 minutes to get the elevator which was quite annoying. Also, in the section where I stayed, the elevator didn't reach my floor - the top floor, which was manageable but also annoying lol. If you have tons of bags, you're pretty much out of luck walking up the last floor or two. The room that I rented in particular also had no windows. However, I didn't find it disgusting or unbearable and it was ridiculously cheap so ^^ You make your choices.
Stayed 1 night in May 2019
Response from manager on 16 May 2019
thanks for your patience , first week of may and oct always look more chinese crowds lead to overcrowding . windows are subject to early request and first come first serve

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are completely mis-representative of the property. The room was cleanish aside from the bed bugs. Likewise, they will charge you more after you get to the desk so bring cash of you stay here. Not fit for human consumption and the entire building is a fire-hazard. On the other hand, if you want to brag about staying in Chungking Mansions and don't mind having a few low-quality nights sleep, you will definitely walk away with some stories in your pack and human excrement on your shoes.
Stayed 2 nights in Apr 2019
Response from peter on 8 May 2019
less than 200 hkd , dont expect 5 star , we provide a comfort stay

2/10 Terrible

Jong Cheon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel
vert noisy of old aircondition, dirty, one towel providing for 2night, no providing soap. Every service was terrible comparing with the similar price hotels in China. I do not want to go there anymore. All service requirement should be paid separately. and should pay tax at there separately and this contents has been included the end of reservation condition as smaller. That means price is never cheap as that syle hotel.
Stayed 2 nights in Apr 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff and terrible lift.
Staff are rude and unhelpful. Lift is a nightmare. Can take an hour to go up or down. If you like to be treated like trash by the staff then this is the perfect hotel for you.
Stayed 1 night in Apr 2019

2/10 Terrible

Mathias

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WORTHLESS
this was a dump, I would not allow my dog to stay there
Stayed 1 night in Apr 2019
Response from john on 29 May 2019
please dont write offensive languages online

2/10 Terrible

Armin Ann Kris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK THIS HOTEL
jajjsns
Stayed 3 nights in Mar 2019

2/10 Terrible

Verified traveller

Disliked: Amenities
Rooms not cleaned for three days. Cleaning fees has been collected extra.
Stayed 3 nights in Mar 2019
Response from manager on 1 May 2019
we cleaned room every day , bedlinen changed other days may be things scattered on the bed , , some time the customer does not want to change the bed linens

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NEVER COME BACK
Never Come Back Anymore
Stayed 2 nights in May 2019
Response from manager on 22 Jul 2019
thanks for your stay

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room was as big as the bed, including a tiny bathroom. The location of this hotel is good, in the middle of Kowloon you are 5 minutes away from everything. So if you’re on a budget it’s perfect for a short stay. The facilities were good and working. The staff was friendly and helped us replacing a broken lightbulb in the room.
Stayed 8 nights in May 2019
Response from john on 29 May 2019
thanks for your stay with us and look forward to see you soon on next trip

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst experience.
Cancelled my reservation on their own. Don’t recommend to stay. Receptionist is really rude and the building, Chunking Mention is so old.
Stayed 3 nights in May 2019
Response from john on 29 May 2019
all booking are prepaid and cannot cancel on our end , please provide booking reference or contact expedia for more details

2/10 Terrible

Boon Pin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
一句失望，設施差！
房間裏的冷氣還掉灰塵和廁所的馬桶不能抽水，已經向工作人員投訴了，他們說隔天會叫人處理，最終還是沒有處理好馬桶的問題，我住十七樓，還要搭電梯上十六樓再走路上十七樓讓人很不方便，一句失望！我第一次去香港就讓我遇見這樣的事情。我不會再去那裡住。而且他們的收費不定的，還收我不懂什麼費用，還有和我同房的客人的住宿費還便宜過我。我已經住兩天，房間垃圾桶裏的垃圾沒有清理，還有工作人員進來房間沒有敲門就直接開門進來，很沒有禮貌，房間門不能上鎖的，我去住了其他的國家那麼多的住宿都沒有像這次那麼差！我不會推薦這家旅館！
Stayed 2 nights in May 2019

6/10 Okay

kim on

攞房要多付25现金港幣，何解？
我已網上付款预訂，何解到攞房日要额外多付25附加费，訂房內容從冇说明，而接待的印巴人仕則謂重慶大厦所有旅館都是這样，這豈非等同欺詐？
Stayed 1 night in May 2019

2/10 Terrible

xu, jp

Disliked: Cleanliness
ビルの1階が、まず怖いです。ゲストハウスのレセプションまでエレベーターですが、現地の方と二人きりになることもあり怖かったです。 受付では130香港ドルとられました。（100ドルはデポジット）。受付で案内されたcブロックの17階ですが、エレベーターは16階までしかありません。17階までは非常階段？で登ります。 部屋はカビの匂いがし、窓もしまりません。（換気できるだけまし）。部屋はリュック2個分の狭さでした。トイレとシャワーが1体型です
Stayed 1 night in Apr 2019
Response from manager on 16 May 2019
we are one star property , less than 200 hkd for a room nice bed shower free coffee

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
마굴 같은 숙소
인생이 나락으로 떨어지는게 어떤 느낌인지 체험하고 싶다면 바로 여기 침대에 눕는 순간 알게 될 것이다. ps) 퍼스트인 뿐 아니라 청킹맨션에 있는 모든 숙소 비추합니다.
Stayed 4 nights in May 2019

8/10 Good

Fredrik

Liked: Property conditions & facilities
Disliked: Room comfort
Small prison cell but you get used to it
Room was much darker than on the picture and it didn't show how small the room actually was. All rooms are small in HK but I was not prepared for it. The AC and fan was noisy, even when I tried to turn it off. The guys in the reception at night were a nice bunch. A big problem was the queue to the elevator, I often took the stairs 10 floors rather than wait for 30 minutes. I might return to this hostel if the price is reasonable, but then I will take a double room.
Stayed 4 nights in Apr 2019
Response from john on 16 May 2019
see you again , we will allocate the best room for your stay

2/10 Terrible

SuHyoung

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
혼자 돈 아끼고자 하면 가는데 가능하면 돈 더 내고 좋은 곳에 숙소 구하세요 짠내투어 징벌방 보다 못한 방입니다.
Stayed 2 nights in Apr 2019
Response from john on 29 May 2019
we are 1 star property and provide good bed and shower in that price less than 200 a night thanks for your stay

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
チェックイン時にさらに100ドル必要
このホテルを予約すると、なぜかボホールホテルと地図上に表示が出ます。 所在地はインド系の人たちが群がる有名な雑居ビルの中。 表示の住所はフロアが違うので、ホテルからの返信メールよく確認しないと迷います。 ファーストインという表示はどこにもありません。 インド系の方が経営する施設。 予約時にクレジット決済で支払済みでも、チェックイン時にサービスチャージ65ドル+ディポジット35ドル=100ドルを請求されます。(35ドルのみチェックアウト時に返金されます) 日本円で6200円程で予約しましたが、さらにサービスチャージ65ドル。 香港のホテルがいくら高いとは言え、その価値はありません。 ひたすら後悔。騙された気分。 部屋はシングルベッドの幅。(シングルルーム) 機内持ち込み可能なサイズのスーツケースが１つ広げられる床。 コンパクトに配置されてて、極狭のスペースをうまく使ってるとは思います。 ドライヤーが壁についています。 タオルはありません。 トイレとシャワーが一体型なのですがバスマットもありません。 テレビはチャネル2つ。 バッグパッカーや旅慣れた方なら、寝るだけならいいか、とは思いますが、値段が安ければです。 香港がキライになりました。
Stayed 1 night in Apr 2019

6/10 Okay

chris

Disliked: Staff & service
前枱太差還有收2次服務費
前枱服務態度非常之差，在網上訂房已經收了稅和服務費，不知為什麼登記入住要再收30元服務費，問前台只說唔知唔關他們事，而且強要收30玩服務費，這間不會再住前枱的服務員太利害
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
저렴한 가격 보고 가는 곳
여긴 저렴해서 당일예약하고 갔는데, 안내된 곳으로 가니 b블럭으로 가라고 하고, 그리로 가니 또 d블럭으로 가라 하고.. 엘리베이터 타려면 줄 서서 한참 기다렸다 타야 하는 마당에 몇 번 옮겨 다니면서 찾아 다니려니 한밤중에 참 피곤했습니다. 건물 내 안내표지판에도 잘못 표시된 채로 업데이트가 안 돼 있어요. 나중에 알고 보니까 여기 여행프로그램에서 소개된 건물인데, 예전 홍콩 영화에서 나온 오래된 건물이라 하더라고요. 장만옥 시절 영화. 여기 오로지 그냥 싼 것만 찾으시는 분은 가시고, 조금이라도 청결과 안락함이 중요하신 분은 다른 곳으로.. 여기 불 나면 건물 구조상 그냥 끝장인 건물이에요. ㅠ 그리고 건물 내에 엄청 많은 이런 비슷한 숙소가 운영되고 있어요. 인도쪽 분들이 점령해서 다 운영하는 듯요.
Stayed 1 night in Mar 2019

2/10 Terrible

EUNKYUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
한마디로 웩.
호텔스닷컴 이용하면서 실망이 아니라 후회한 적은 처음입니다. 여지껏 비싸고 좋은 호텔도 이용해보고 저렴하게 괜찮은 호텔도 이용해보고 썩 만족은 아니지만 고만고만한 숙소도 이용했어요. 근데 이 숙박업소는 시설도 별로고 사람도 별로고 모든게 엉망진창이었어요. 지불을 현장에서 해야한다고 돼있었는데 현장가니 Tax 또붙이고 예약상황에 말했더니 그대로 해주겠다하고. 1.샤워장 없어요. 더운나라에 샤워시설 없음. (공용도미토리) 2. 외부 공용 샤워장. 화장실 심지어 식사할 공간도 없어요. 3. 방은 좁고 이층침대 흔들거리고 짐 나둘공간 없어도 4인실입니다. 한마디로 2인실 1인실도 사용하고 싶지않았어요.
Stayed 2 nights in Mar 2019

8/10 Good

NIKOLAI

При оплате написано, что все налоги включены, по факту дополнительно взяли ещё 300 долларов гонконских за 6 суток проживания. Это помимо депозита 100 дол.гонконских. только принимают наличные. Картой нет оплаты. Отель только для ночёвки не более.
Stayed 1 night in Mar 2019
Response from manager on 19 Apr 2019
your email state 15% cleaning fee must pay at check in time so 6 night 50 hks each night was ok