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Reviews of Puteri Lanta Family Villas

3.5 out of 5
Puteri Lanta Family Villas
114 Moo 5 Kantiang Beach, Ko Lanta Yai, Ko Lanta, Krabi

Reviews

8.4

Very good

Rating 10 - Excellent. 9 out of 21 reviews" "
Rating 8 - Good. 9 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 1 out of 21 reviews" "
Rating 2 - Terrible. 1 out of 21 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, room comfort
Hotel has bedbugs
This hotel had bedbugs. We had a reservation in the 3br suite and around 11pm discovered there were bedbugs infested in all 3 rooms. I struggled with posting this review because all of the the staff are so nice but I see the room is available for reservation again and it was a total nightmare to discover this and deal with sanitizing our things and finding a new place to stay in the middle of the night.
Stayed 1 night in Jan 2024
Response from Aneesa on 17 Jan 2024
Dear Our Valued Guest,Thank you for posting review of your time at our hotel. Our hotel aims to provide a memorable experience. However we do apologize for the problem that you have met about bedbugs, we will bring this issue to our management team for further improvement. Thank you again for staying with us and for your kind review. We would love to welcome you back in the future.Best regard,Aneesa P.

10/10 Excellent

Megan

Liked: Cleanliness, room comfort
Stayed 2 nights in Jul 2023
Response from Acha on 17 Jul 2023
Thank you for choosing to stay with us sir, the customers are very friendly and so cute, then I apologize if there is anything that interferes with your stay. And then we hope that you will come back again, we are always waiting to welcome you.

10/10 Excellent

NAZNEEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koh Lanta
Beautiful villa , excellent service and well located. You have to walk down to the beach as the resort is on a small hill. The amenities nearby are handy and massage places too.
Stayed 1 night in Nov 2019
Response from A-icha on 19 Nov 2019
Dear Customer, Thank you for staying with us. We are happy to serve you and your family. We hope that you are happy and received your comfort from us. We look forward to receiving the opportunity to provide service and happiness to you again. Best Regard Front officer

6/10 Okay

Samantha

Liked: Staff & service
We had 4 rooms as there was a large group of us. The rooms were clean but the air conditioning is not very good and the rooms are quite dated. There was a big problem with mosquitoes.
Response from Mr Prem on 26 Apr 2018
Thank you for your review . we would like to tell with our customer about the mosquitoes . our area it nearly forest we have some mosquitoes . Normally we have mosquito net we let customer know but some customer don't want to put in the bedroom . customer should be have to by spay or lotion for protect .

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect family stay!
We LOVED our stay at Baan Puteri! The staff were so lovely and accommodating we truly can't say enough - they made our stay extra special. We had a 2 bedroom seaview villa and it was lovely. The view was priceless. The pool was great, looking out to sea and down to the town. Gorgeous mountain and jungle views to the back. Location was good - a quick walk down the hill to restaurants and shops. The little cafe near the pool for breakfast and lunch was a real bonus. Very comfy beds and pillows. We hired scooters directly from them as well, and Kantiang Bay is just a beautiful place to stay.
Response from Mr Prem on 24 Apr 2018
Thank you for your review . we hope fully you and your family will happy to stay with us and will come back to visit us again

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location. Huge space. Clean and quite.
Response from add on 10 Apr 2018
Thanks you so much for your review. We are glad to welcome and service you. hope to see you again.

8/10 Good

Vanessa, Newcastle upon Tyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff
We spend 6 night here and it was perfect. The staff were very friendly and helpful and the place is well located, about 5 minutes walking from the beach and shops. The swimming pool is amazing with nice views to the sea. Although we were only 2, this place is great for families.
Stayed 6 nights in Mar 2018
Response from add on 27 Mar 2018
Thank you for your attention and confidence. we hope that you are happy to stay with us and come to visit us again. We are glad to welcome and service you.

8/10 Good

Bjarne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Familieferie
Dejlig bungalow med god plads til 4. Stor terrasse. Dog intet spa/badekar. Ingen håndsæbe på badeværelse. Meget meget langsom service til morgenmad. Mange dyrelyd, hvilket var skønt. Dog meget irriterende med en hane, der vågner kl 3 hver nat, så husk ørepropper.
Stayed 7 nights in Feb 2020

8/10 Good

Verified traveller

Travelled with partner, Travelled with group
Liked: Amenities
Schöne Unterkunft, teilweise etwas in die Jahre gekommen. Sehr nettes Personal, ruhige Lage. Sauberkeit im Bad ist ok, jedoch hätten wir uns gewünscht, dass dieses öfters geputzt wird. Dennoch empfehlenswert.
Stayed 5 nights in Feb 2020
Response from Sa on 23 Feb 2020
Dear Anonymous, Thank you for taking the time to share your experience with us. I am glad to know you had a pleasant stay with us and I am sorry for the inconvenience caused by cleanliness in your room. I already shared your comment with our housekeeping team so that they can take the necessary actions to improve it. I hope we will have the opportunity to welcome you again in Baan Puteri Lanta. Best regard,

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

10/10 Excellent

Dr. Elke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eine tolle Unterkunft, ein tolles Areal, super Ausblick, sehr freundliches und hilfsbereites Personal. Das einzige was man wissen muss ist, dass kein Abendessen angeboten wird, was für uns kein Problemen war. Sehr schöner Swimmingpool mit toller Aussicht.
Stayed 5 nights in Dec 2019
Response from Sa on 4 Jan 2020
Dear Dr. Elke, Greeting from Baan Puteri Lanta Thank you for your review. Thank you for staying with us. We are happy to serve you and your family. We hope that your customers are happy and receive comfort from us. We look forward to receiving the opportunity to provide services and happiness to you again. Best regard, Aneesa P.

10/10 Excellent

Thussanee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019
Response from Aneesa on 6 Aug 2019
Thank you for staying with us. We are happy to serve you and your family. We hope that your customers are happy and receive comfort from us. We look forward to receiving the opportunity to provide services and happiness to you again.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
親切なスタッフ。浴槽付いてませんでした。
静かで部屋からの眺望も良く快適に過ごせました。Wifiが伝えなかったのですがフロントに伝えるとrouterを付けてくれました。以前からクレームあったのかな？二泊したのですが、掃除をお願いしてもタオル等は言わないと交換してくれません。掃除も室内室外同じ箒を使ってました。 深めの浴槽に引かれて予約したのですがありませんでした。尋ねると、浴槽つきの部屋は更に数千バーツ出す必要があるそうです。楽しみに行ったのにとてもがっかりしました。正確な表記をお願いします。
Stayed 2 nights in Apr 2019
Response from A-icha on 6 Jun 2019
Thank you so much for your review. We are glad to service you and your family and we so sorry about every problem that happened with you and we will quickly solving and developing continued.It is a good memory of us as well. Baan Puteri Lanta is your home. Always welcom

10/10 Excellent

Aiyub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ที่พักสวย​ สะอาด​ สงบ​
Stayed 1 night in Oct 2018
Response from Mr. Prem on 23 Nov 2018
Thank you for your review . Hopefully you are happy to stay with us and will come back to visit us again Thank you very much

8/10 Good

Kresten V.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jan 2018
Response from add on 27 Mar 2018
so thanks you very much for staying with us, hope to see you again on your next holiday. We are glad to welcome and service you and your family.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fin pool i lugnt område.
Hotellet har en jättefin pool med vacker utsikt. Vi bodde i villa med två sovrum och två toaletter. Boendet var fräscht, dock var det en dag de inte kom och städa. På kvällen sa vi till i receptionen att det ej blivit städat och då kom de under kvällen. Stranden och kantiang centrum ligger ca 5 minuters promenad bort.
Stayed 5 nights in Feb 2018
Response from Chidchanok on 4 Mar 2018
Thank you for your attention and confidence to stay with us. we hope you are happy when you were here. which you visit us again. We are glad to welcome and service you and your family.

8/10 Good

Teija, Reisjärvi

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Aamupala pettymys, aika alkeelliset huoneet.
Hyvä ja isot huoneet, mutta yksinkertaiset. Suihkuhuone alkeellinen. Plussaa isosta jääkaapista, mutta ei kahvin/teen keittomahdollisuutta. Lähellä kirpputori tai vastaavanlainen katettu kenkä/vaate-myymälä auki illasta yöhön, jossa myyjä pölötti mikrofoniin ja kuului hotellihuoneisiin. Herkkäunisille huono asia. Aamupala todella suppea (ei buffet-tyylinen): kahvi tai tee, pari paahtoleipää, voi/hillonappi, kanamunat sai joko omelettina/paistettuna/kokkelina. Ja joku tuore hedelmä vaihteli aamuittain neljälle hengelle 1/4 osa vesimelonia tai ananasta tai kokonainen papaija. Syökää aamupala muualla, ei kannata maksaa. Lihat, murot jne. sai lisämaksusta.
Response from Mr Prem on 7 May 2016
Thank you for your review we are happy to service you hope you will back to koh Lanta again Thank you

4/10 Poor

Joachim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Mr Prem on 7 May 2016
Thank you for your review we are happy to service you hope you will back to koh Lanta again Thank you

8/10 Good

Tomi, Espoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hyvä ja siisti Villa perheille.
Hyvä huoneisto. Tilava ja siisti. Heti viesressä mahtava ruokapaikka ja muutaman minuutin päässä lisää. Ranta yksi Lantan parhaista.
Response from Mr Prem on 7 May 2016
Thank you for your review we are happy to service you hope you will back to koh Lanta again Thank you

8/10 Good

Simon, Stuttgart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Liebliche Bungalowanlage fussläufig in Strandnähe
Wir reisten als Gruppe, 4 Personen. Die Bungalowanlage liegt zwar direkt an der Straße, die Bungalows selber aber versetzt einen kleinen Hügel hinauf und sind sehr ruhig. Das Frühstück wird an das Bungalow gebracht mit einheimischen Leckereien. Der Besitzer und das Personal sind sehr freundlich und hilfsbereit. Generell fühlten wir uns sehr wohl auf Ko Lanta und kommen sehr gerne wieder dorthin zurück.
Response from Mr Prem on 4 Mar 2016
Thank you for your review we are happy to service you hope you will back to koh Lanta again Thank you